Brijal Oza submitted a paper on the themes in Chetan Bhagat's novel "One Night @ the Call Center". The paper discusses themes of love and marriage seen through two character couples. It also examines the theme of a phone call from God, referred to as "Deus ex Machina", that saves the characters and resolves the plot. Nationality is a theme shown through an American character's disparaging comments about Indians. Globalization is a theme presented through three eras and how the novel portrays some positive and negative effects of increased global integration through technology.

1. Name: Brijal Oza
Roll No.: 21
Paper: 13, New Literature
Topic name: Themes of ON@CC
Email ID: brijaloza1994@gmail.com
Submitted to: Dept. of English
M.K. Bhav. Uni.

2. Introduction of Chetan Bhagat
Chetan Bhagat is an Indian
author , Columnist, screen
writer and Speaker.
 Bhagat is the Author of the
best selling novels.
 He writes columns for
popular English and Hindi
Newspapers including The
Times of India and Daiinik
Bhaskar focusing on youth,
career and issues based on
national development.

3. About the Novel – ON@CC
Published in 2005.
The novel is based on
the work of Call Center.
A group of six Employees
are working in the call
center.
The novel based on only
a time of One night and
a call from God which
received by
the character.

4. Themes of ON@CC
Themes of Love and Marriage
Themes of Phone call from
God (term: Dues ex Machina)
Themes of Nationality
Themes of Globalization

5. Theme of Love & Marriage
Esha &
Vroom
Priyanka
Priyanka
& Shyam

6. Theme of phone call from God &
term: Dues ex Machina
 Major theme and silent feature in the novel.
 God presented as a friendly figure rather
than ‘BOSS’.
 Presented in a modern way and speaking in
modern.
 When all the characters met an accident and
no any sources are there save their lives.
 At that time God’s call save them with many
message for life happily.
 So that happy ending is here from God
 He teaches lesson of self help. And suddenly
story take U tern, every character
of the novel tries to come out from their situa
tion and they get success also.

7. Term: Dues ex Machina
 Deus ex Machina is comes from
Latin; it means “a god from a
machine.”
 And it is the climax of the
novel.
 This term can be found in ‘One
night @ the Call Center’.
 Chetan Bhagat uses a call from
God to resolve a plot.

8. Theme of Nationality
 In this novel the idea of nationality is here from
the conversation between Vroom and Mr. Fox
from America.
Fox: Hello, Fox here, who is calling?
Vroom: My name is victor, I am the call
center agent from…
Fox: Oh, damn you are the mother
fucking idiot from Indian.
 Here we can see that how Fox said about the
people of Indian.
 So, the implication is that Indian must develop a
greater sense of itself and reject the easy path of
playing second fiddle to the U.S.
 Another example: 35 = 10
It means 35 years old American’s brain
and IQ is the same as a ten year old Indians' brain.

9. Theme of Globalization
“Globalization is no longer a theoretical
concept; it is a glaring reality, impinging upon
almost every aspect of human existence”.
 In this book
Chetan Bhagat
gives three eras of
Globalization:
1)Globalization - 1.0
2)Globalization - 2.0
3)Globalization - 3.0

10. Theme of Globalization
 In one Night @The Call center we
see some positive and negative
effect of the globalization.
 One night @ the call center
connect with 3rd flattener “work
flow software” where he talks about
the technology and tells that world
is became flat.
 In this book, Chetan talks about a
new era of 21st century would
become very small.
 “The world is flat” by Thomas
Friedman and connect the novel
with his idea.
1.0 Countries and
Governments
were main
3.0 Rise of
work flow
software.
2.0
Multinational
companies led
the way in
driving global
integration.