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INBOUND15
More Value, Better
Clients, Bigger Budgets:
Moving Beyond the
Basics of Inbound
platinum agency
partner
What to expect 

from this session
+ + +
Inbound Light 

to HubSpot
+ +
+ +
+
Code your way 

to better TOFUs
Interactive eats static content for breakfast
• Generates 38% more views than it’s nearest
TOFU competitor
• AND … the Submission Rate is 38% higher
than it’s nearest TOFU competitor
• But wait, there’s more … the Customer Rate
is 2x better than any other piece of content on
the site.
Seeing the
opportunity
Seeing the opportunity
• Ask Sales! People ask questions... but buyers ask
different questions and seek different
information … nobody knows this like the sales
department.
• Marketing triggers … early questions in the cycle
… if it really does all come down to price, then
what are the 5-10 questions that need to be
answered in order to arrive at a budget range?
Interactive content checklist
• Answering questions vs serving content
• Capture user data, sync often
• Learn about your prospects as you go
• Know what’s next
• Integrate with sales
and remember …
• Mobile is a must
Hot tub
selector
Aqua-Tech Hot Tub Selector
• Top converting asset on site
• Easy to use and fun
• Send lead to bottom of funnel form at final stage
• Notify lead of their options via email
• Notify sales about their engaged lead
Telco solutions
finder example
Eastlink Business Solutions Finder
• Capture information in stages
• Save each stage to HubSpot
• Present the solution for each section
• Final screen triggers overall recommendation,
email to lead and email of all details to sales dept
• JS/JSON question/answer matrix built for reuse
Inbound + CRO
= Money
Add value at the mid funnel
• Conversion Rate Optimization
• User/usability testing
• Heatmaps, clickmaps help determine user paths
• Split test big changes, iterate, improve
• Need traffic
• Exceptionally powerful for ecommerce
Moving down
the funnel
Adding value and growing retainers at the
bottom-of-funnel
• Helping Sales Leverage Content
• Lead Gen
• Training & Support
Bringing the top down
• Content for sales
• Extending marketing messaging down the
funnel (Message Templates) to accelerate sales
• Make offer documents available from within the
CRM for easy access
Lead generation
campaigns
Lead Generation
• Integrating social & direct email outreach via
internal workflows
• Premium content opportunities
• Other revenue opportunities (list gen,
competitive research, repurposing lead gen
content for general site use)
• Custom landing pages & follow-up emails
Training & supporting
the Sales Organization
Training & Support
• CRM training
• Sales intelligence (Sidekick, BuiltWith,
WhoIs, LinkedIn, etc)
• Sales coaching
What do
I need?
How can you get started with these tactics?
• A developer helps :)
• A willingness to get closer to sales and ask
probing business questions
• A way of pricing it
About pricing
• In our experience, both Interactive Content &
Sales Enablement are perceived as higher value by
clients and, thus, have less budgetary pressure
• There’s no pricing magic … itemize, estimate and
iterate based on experience. But …
1. Charge for scoping first
2. Build in extra for testing and iteration
3. Take advantage of value perception
4. Charge more for development than design
INBOUND15

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More Value, Better Clients, Bigger Budgets: Moving Beyond the Basics of Inbound

  • 1. INBOUND15 More Value, Better Clients, Bigger Budgets: Moving Beyond the Basics of Inbound platinum agency partner
  • 2. What to expect 
 from this session
  • 3. + + + Inbound Light 
 to HubSpot
  • 4. + +
  • 6. Code your way 
 to better TOFUs
  • 7.
  • 8. Interactive eats static content for breakfast • Generates 38% more views than it’s nearest TOFU competitor • AND … the Submission Rate is 38% higher than it’s nearest TOFU competitor • But wait, there’s more … the Customer Rate is 2x better than any other piece of content on the site.
  • 10. Seeing the opportunity • Ask Sales! People ask questions... but buyers ask different questions and seek different information … nobody knows this like the sales department. • Marketing triggers … early questions in the cycle … if it really does all come down to price, then what are the 5-10 questions that need to be answered in order to arrive at a budget range?
  • 11. Interactive content checklist • Answering questions vs serving content • Capture user data, sync often • Learn about your prospects as you go • Know what’s next • Integrate with sales and remember … • Mobile is a must
  • 13.
  • 14.
  • 15.
  • 16.
  • 17. Aqua-Tech Hot Tub Selector • Top converting asset on site • Easy to use and fun • Send lead to bottom of funnel form at final stage • Notify lead of their options via email • Notify sales about their engaged lead
  • 19.
  • 20.
  • 21.
  • 22.
  • 23. Eastlink Business Solutions Finder • Capture information in stages • Save each stage to HubSpot • Present the solution for each section • Final screen triggers overall recommendation, email to lead and email of all details to sales dept • JS/JSON question/answer matrix built for reuse
  • 25. Add value at the mid funnel • Conversion Rate Optimization • User/usability testing • Heatmaps, clickmaps help determine user paths • Split test big changes, iterate, improve • Need traffic • Exceptionally powerful for ecommerce
  • 26.
  • 28. Adding value and growing retainers at the bottom-of-funnel • Helping Sales Leverage Content • Lead Gen • Training & Support
  • 29. Bringing the top down • Content for sales • Extending marketing messaging down the funnel (Message Templates) to accelerate sales • Make offer documents available from within the CRM for easy access
  • 30.
  • 31.
  • 33. Lead Generation • Integrating social & direct email outreach via internal workflows • Premium content opportunities • Other revenue opportunities (list gen, competitive research, repurposing lead gen content for general site use) • Custom landing pages & follow-up emails
  • 34. Training & supporting the Sales Organization
  • 35. Training & Support • CRM training • Sales intelligence (Sidekick, BuiltWith, WhoIs, LinkedIn, etc) • Sales coaching
  • 36.
  • 37.
  • 39. How can you get started with these tactics? • A developer helps :) • A willingness to get closer to sales and ask probing business questions • A way of pricing it
  • 40. About pricing • In our experience, both Interactive Content & Sales Enablement are perceived as higher value by clients and, thus, have less budgetary pressure • There’s no pricing magic … itemize, estimate and iterate based on experience. But … 1. Charge for scoping first 2. Build in extra for testing and iteration 3. Take advantage of value perception 4. Charge more for development than design