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Top Secrets to Engaging Decision
   Makers -- B2B Sales Tactics
            Launch Leads
              Brandt Page

            www.LaunchLeads.com
About Brandt Page
• Brandt Page is the founder and CEO of Launch Leads.
• Brandt was named the Emerging Executive of the Year 2009
  by the Utah Technology Council.
• American Express selected him to advise their national OPEN
  Forum Pulse on Twitter and his Twitter @BrandtPage and
  @LaunchSales were selected as a Top 40 sales people to
  follow.
• Brandt was nominated for the "INC 30 Under 30" award in
  2010, was elected into the 2010 vSpring Capital Top 100
  Venture Entrepreneurs, was also named the CrowdPitch
  Winner from Funding Universe, and was a Utah Start-up of
  the Year finalist 2010.
•
• He is a mentor for the Community Foundation of Utah and
  works with at-risk youth in Salt Lake City.


                                                   www.LaunchLeads.com
About Launch Leads
1. Launch fills client sales pipelines with
qualified leads and scheduled sales
appointments. B2B Prospecting.
2. Launch generates targeted lead
lists, qualifies each lead, and schedules sales
opportunities on behalf of its clients.
3. Launch connects inbound web leads within 5
minutes of a submission, typically while the
prospect is still on your site. Then, qualifies the
lead and schedules a sales appointment for
your team.

                                              www.LaunchLeads.com
Top 5 Secrets to Engage Decision Makers

• Know who your target is: Who is the Decision
  Maker?

• The Gatekeeper: Secrets of Success

• Phone Magic: Turn "30 Seconds into 3
  Minutes" with the Decision Maker

• What "No" Really Means

• The Biggest Mistake Sales People Make

                                       www.LaunchLeads.com
Know who your target is: Who is the
Decision Maker?
 Who do you need to work with?
 1.   What is the title of the person
 2.   What are they responsible for
 3.   What type of company do you want to work with
 4.   What industry or vertical
 5.   What size of company is best
 Understanding your targeted prospect will be one of the
 MOST IMPORTANT keys to success.
     “80% of the average sales person’s day is spent on non-
   revenue generating activities, including not knowing where to
  find good prospects or recognizing them once they find them.”
                         Source: TeleSmart.com





                                                       www.LaunchLeads.com
The Gatekeeper: Gain Access or Info
     Talk like you would a friend

     • Be friendly. Also, you may sound like the boss’s friend.

     Just ask – email, number, time

     • Most are willing to share key information with you.

     If difficult, ask what’s the best way

     • Simply asking will get you through many times.

     You are just calling to set up an appt for…

     • It will help them feel like you are one of them.



                                                                  www.LaunchLeads.com
Start With a Dialogue, Not a Presentation

• We've all been trained to try to push prospects into a
  "yes" response on the first call, but that creates sales
  pressure.

• Make it a natural conversation, see if it is a fit for both
  parties.

• Recognize and diffuse hidden pressures

• Don’t take it personally & prepare for it

• Always confirm contact information.


                                                     www.LaunchLeads.com
The Introduction

Smile and Dial 

  I know you’re busy.

     Stroke Ego

       Near a Computer?

                          www.LaunchLeads.com
Here Are 6 Sample Questions to Ask to
Get to the Decision Maker:
1. Who else will be a part of your evaluation process?”
2. “Are there other stake holders in your organization who are part of
   your research process whom I can send information to?”
3. “May I ask who will be making the final decision on this purchase?”
4. “To be as efficient as possible, may I include others on your team
   on the call?”
5. “I understand that Joe Smith is the leader of your IT department,
   should I also send some information to him, and will she be
   involved in this decision?”
6. “I have found with my other clients that the head of marketing likes
   to be involved in these kinds of decisions. If that is the case in your
   organization, and if so, may I include them in our correspondence?”
•   By asking the right questions in a respectful way, you can turn gatekeepers
    into your internal champions that will help facilitate your sale. (www.wheelhouse.com)


                                                                            www.LaunchLeads.com
Email Secrets
• State simply and clearly why you are
  reaching out – one sentence, then bullet
  points

• Offer credibility (case studies, clients)

• Use Links, not attachments

• Make it easy to read and respond to on their
  phone. (use text & less html)

                                              www.LaunchLeads.com
Turn 30 Seconds into 3 Minutes




• While on
                  Got it?     • Can you
                                                  Click?       • As you can
  the phone,   • Sometimes      just check   • If you could      see, we
  send your      it goes to     if it…         just…             provide…
                 spam…
    Email                         Open?                             Value!




                                                              www.LaunchLeads.com
What “NO” Really Means

• I didn’t listen long enough to know who you
  are and what you are offering

• Not now, but in the future I could be
  interested

• I am running out of the office or to a meeting
  and don’t have time

• This is the 10th call I have received today

                                          www.LaunchLeads.com
The BIGGEST Mistake Sales People Make

      • “Over 25% of B2B sales cycles take seven
                months or more to close.”
                 •   Source: Harvard University and Gallup

 • They DON’T ask:
 -   Ask for an appointment
 -   Ask for an email address
 -   Ask for a direct extension
 -   Ask for the SALE
 -   Ask for a solid follow up date
 -   Ask for a referral
 -   Ask for….


                                                             www.LaunchLeads.com
Create your own luck, by DOING
 • “53% of sales leads are generated by sales people,
       compared to 24% by the marketing team.”
                     Source: CSO Report 




• No action is not an option

• The #1 reason for low sales is lack of effort

• Most reps find anything else to do besides
  prospecting. They avoid it!

• People do not like to cold call for fear of rejection.


                                                  www.LaunchLeads.com
Thank You!

www.LaunchLeads.com

    877-466-0111

   facebook.launchleads.com
   twitter.launchleads.com
   linkedin.launchleads.com
                     Brandt Page, CEO Launch Leads
                         sales@launchleads.com
                         www.launchleads.com
                         877-466-0111
                         Twitter: @brandtpage
                         Linked In:
                         www.linkedin.com/in/brandtpage
Launch Leads -  B2B Lead Generation, Cold Calling, Prospecting, as Presented at the UTAH business summit - b2b sales tactics

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Launch Leads - B2B Lead Generation, Cold Calling, Prospecting, as Presented at the UTAH business summit - b2b sales tactics

  • 1. Top Secrets to Engaging Decision Makers -- B2B Sales Tactics Launch Leads Brandt Page www.LaunchLeads.com
  • 2. About Brandt Page • Brandt Page is the founder and CEO of Launch Leads. • Brandt was named the Emerging Executive of the Year 2009 by the Utah Technology Council. • American Express selected him to advise their national OPEN Forum Pulse on Twitter and his Twitter @BrandtPage and @LaunchSales were selected as a Top 40 sales people to follow. • Brandt was nominated for the "INC 30 Under 30" award in 2010, was elected into the 2010 vSpring Capital Top 100 Venture Entrepreneurs, was also named the CrowdPitch Winner from Funding Universe, and was a Utah Start-up of the Year finalist 2010. • • He is a mentor for the Community Foundation of Utah and works with at-risk youth in Salt Lake City. www.LaunchLeads.com
  • 3. About Launch Leads 1. Launch fills client sales pipelines with qualified leads and scheduled sales appointments. B2B Prospecting. 2. Launch generates targeted lead lists, qualifies each lead, and schedules sales opportunities on behalf of its clients. 3. Launch connects inbound web leads within 5 minutes of a submission, typically while the prospect is still on your site. Then, qualifies the lead and schedules a sales appointment for your team. www.LaunchLeads.com
  • 4. Top 5 Secrets to Engage Decision Makers • Know who your target is: Who is the Decision Maker? • The Gatekeeper: Secrets of Success • Phone Magic: Turn "30 Seconds into 3 Minutes" with the Decision Maker • What "No" Really Means • The Biggest Mistake Sales People Make www.LaunchLeads.com
  • 5. Know who your target is: Who is the Decision Maker? Who do you need to work with? 1. What is the title of the person 2. What are they responsible for 3. What type of company do you want to work with 4. What industry or vertical 5. What size of company is best Understanding your targeted prospect will be one of the MOST IMPORTANT keys to success. “80% of the average sales person’s day is spent on non- revenue generating activities, including not knowing where to find good prospects or recognizing them once they find them.” Source: TeleSmart.com
 www.LaunchLeads.com
  • 6. The Gatekeeper: Gain Access or Info Talk like you would a friend • Be friendly. Also, you may sound like the boss’s friend. Just ask – email, number, time • Most are willing to share key information with you. If difficult, ask what’s the best way • Simply asking will get you through many times. You are just calling to set up an appt for… • It will help them feel like you are one of them. www.LaunchLeads.com
  • 7. Start With a Dialogue, Not a Presentation • We've all been trained to try to push prospects into a "yes" response on the first call, but that creates sales pressure. • Make it a natural conversation, see if it is a fit for both parties. • Recognize and diffuse hidden pressures • Don’t take it personally & prepare for it • Always confirm contact information. www.LaunchLeads.com
  • 8. The Introduction Smile and Dial  I know you’re busy. Stroke Ego Near a Computer? www.LaunchLeads.com
  • 9. Here Are 6 Sample Questions to Ask to Get to the Decision Maker: 1. Who else will be a part of your evaluation process?” 2. “Are there other stake holders in your organization who are part of your research process whom I can send information to?” 3. “May I ask who will be making the final decision on this purchase?” 4. “To be as efficient as possible, may I include others on your team on the call?” 5. “I understand that Joe Smith is the leader of your IT department, should I also send some information to him, and will she be involved in this decision?” 6. “I have found with my other clients that the head of marketing likes to be involved in these kinds of decisions. If that is the case in your organization, and if so, may I include them in our correspondence?” • By asking the right questions in a respectful way, you can turn gatekeepers into your internal champions that will help facilitate your sale. (www.wheelhouse.com) www.LaunchLeads.com
  • 10. Email Secrets • State simply and clearly why you are reaching out – one sentence, then bullet points • Offer credibility (case studies, clients) • Use Links, not attachments • Make it easy to read and respond to on their phone. (use text & less html) www.LaunchLeads.com
  • 11. Turn 30 Seconds into 3 Minutes • While on Got it? • Can you Click? • As you can the phone, • Sometimes just check • If you could see, we send your it goes to if it… just… provide… spam… Email Open? Value! www.LaunchLeads.com
  • 12. What “NO” Really Means • I didn’t listen long enough to know who you are and what you are offering • Not now, but in the future I could be interested • I am running out of the office or to a meeting and don’t have time • This is the 10th call I have received today www.LaunchLeads.com
  • 13. The BIGGEST Mistake Sales People Make • “Over 25% of B2B sales cycles take seven months or more to close.” • Source: Harvard University and Gallup • They DON’T ask: - Ask for an appointment - Ask for an email address - Ask for a direct extension - Ask for the SALE - Ask for a solid follow up date - Ask for a referral - Ask for…. www.LaunchLeads.com
  • 14. Create your own luck, by DOING • “53% of sales leads are generated by sales people, compared to 24% by the marketing team.” Source: CSO Report 
 • No action is not an option • The #1 reason for low sales is lack of effort • Most reps find anything else to do besides prospecting. They avoid it! • People do not like to cold call for fear of rejection. www.LaunchLeads.com
  • 15. Thank You! www.LaunchLeads.com 877-466-0111 facebook.launchleads.com twitter.launchleads.com linkedin.launchleads.com Brandt Page, CEO Launch Leads sales@launchleads.com www.launchleads.com 877-466-0111 Twitter: @brandtpage Linked In: www.linkedin.com/in/brandtpage