In this talk, Melinda Geist of Intel and Bram Wessel of Factor discuss how to prepare your information ecosystem for the implementation of enterprise search capabilities.
29. @bramwessel @factorfirm factorfirm.com
Business Rules
New business rules needed will be identified based on:
•Internally derived metrics of success for search
•Gaps between your enterprise taxonomies and business
rules
•Gaps between search log analysis and business rules
30. Current rule builder drop down
Creating Business Rules
Using metadata from the
Enterprise Taxonomies
to build Search rules
31. Creating Dynamic Search Facets
Presenting metadata
fields and their values
that allow user to drill
down on search results.
Current Filter:
32. Creating Dynamic Search Facets
Presenting metadata
fields and their values
that allow user to drill
down on search results.
Current Filter:
33. @bramwessel @factorfirm factorfirm.com
Strategic Requirements for Enterprise Search
•Business rule governance plans
•Current rule approval process
•Current EOL process
•Business rule decision tree (how to decide whether to
write a new rule)
•Term-level metrics of success for search (aka KPIs)
34. @bramwessel @factorfirm factorfirm.com
Strategic Requirements for Enterprise Search
•Business rule governance plans
•Current rule approval process
•Current EOL process
•Business rule decision tree (how to decide whether to
write a new rule)
•Term-level metrics of success for search (aka KPIs)
35. @bramwessel @factorfirm factorfirm.com
Requirements for incorporating EMT/ECT into future
Search platform Business rules:
•Ranking rules
•Query cleaning rules
•Definitions
•Dictionaries
•Common Phrases
•Dynamic Facets
•Auto-Complete Word List
36. @bramwessel @factorfirm factorfirm.com
Requirements for incorporating EMT/ECT into future
Search platform Business rules:
•Ranking rules
•Query cleaning rules
•Definitions
•Dictionaries
•Common Phrases
•Dynamic Facets
•Auto-Complete Word List
39. @bramwessel @factorfirm factorfirm.com
Search benefits of an enterprise information model
• It keeps Search in alignment with the rest of the enterprise’s information
• It gives you a basis of meaning to build a Search experience around
• It gives you actual instruments, like fields and metadata, that you can use
to directly configure search
• It provides a way to conduct a gap analysis between search and
taxonomy
• It allows you to set up a feedback loop between search user behavior,
your enterprise information, and the search experience
40. @bramwessel @factorfirm factorfirm.com
Search benefits of an enterprise information model
• It allows you to measure the performance of tags and keywords
• It allows you to set up a continuous improvement regime using the analytical
inputs you get from search behavior.
• It offers guidance for Search rule development that can often be tricky
• It provides a governance framework that allows you to maintain the quality of
your Search experience just as you maintain the quality of your data.
• It saves a ton of time!