Are you curious about what exactly CRM is and how it can benefit you? BrainSell hosted a complimentary webinar on 'What is CRM' and we have uploaded it to slideshare for you to see.

1. What is CRM?
October 26, 2011

2. About BrainSell
• Making businesses better for 17 years
• Business Strategy: To provide a 360 degree business solution
offering; services and software
• Provide the specific expertise in ERP, CRM & Marketing Automation
• One of the only companies in North America with or depth of expertise in both fields
www.BrainSell.net

3. Agenda
• What CRM is at the most basic level
• Why companies use it
• A quick overview of a popular CRM
application, SugarCRM
• Open Q & A

4. C
Contact Before Customer
 Collects pre-sales info
 Conversion tool
 Collaborate
 Day planner on steroids (goodbye paper)

5. Relationship
• Nurture after the sale closes to…
• Retain customers
• Referrals
• Repeat business

6. Management
• Know how leads are being handled
• Know your pipeline
• Set goals and quotas
• REPORT

7. Ask Yourself
Can I Benefit From CRM?

8. Long to-do list?

9. Still Building Reports in Excel?

10. Have Bad Visibility Into Your Sales
Team?

11. Do Sales and Marketing Work
Together?

12. Let’s Take a Tour
Of your life on CRM…