1. Product management in government has similarities to and differences from product management in private industry. While customers are also citizens, government product managers face a complicated institutional environment and legally defined scope.
2. Government needs product managers' skills to tackle "wicked problems" with constrained budgets, growing digital expectations, and service failures. Product managers can help with hypothesis-driven development, data-driven innovation, and delivery/prioritization expertise.
3. Product management in government allows one to do meaningful work at scale by increasing trust in government and making people's lives better through addressing problems like improving access to services. It provides a unique context and challenges to contribute to the greater good.
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
Leading the Product - Georgos Papanastasiou -
1. Product management
for the greater good
Georgos Papanastasiou
Director, Product Management
‘Easy to do Business’
Service NSW Leading the Product Melbourne
18 Oct 2018
14. Why should you
consider product
management in
government?
#3
Do really
meaningful
work
#1
Your skills
are in
demand #2
Unique
context &
challenges
15. Constrained budgets &
efficiency
Growing expectations of
(digital) government
Empathetic designers
‘Wicked’ problems
Service disappointments
& failures
Delivery & prioritisation
specialists
Hypothesis-driven
product/ service
development
Data-driven technology
innovators
#1 Government needs product managers’ skills
#1
Your skills
are in
demand
16. Characteristics of
wicked problems
Source: www.apsc.gov.au/tackling-wicked-problems-public-policy-perspective
Difficult to
clearly define
Interdependencies
& multi-causal
Unforeseen
consequences
Involve changing
behaviour
No clear solution & doesn’t sit within
responsibility of any one organisation
Unstable
17. #2 Unique context & challenges
Challenging
problems to
solve
#2
Unique
context &
challenges
Work at
real scale
and reach
18. #3 Do really meaningful work
Increase
confidence &
trust in
government
Work on stuff
that matters.
Make people’s
lives better
#3
Do really
meaningful
work