faster mean time to
more likely to
market share &
over 3 years*
High performers compared to their peers…
Data from 2014/2015 State of DevOps Report - https://puppetlabs.com/2015-devops-report
Recent IT Performance Data is Compelling
• Ticketmaster - 98% reduction in MTTR
• Nordstrom - 20% shorter Lead Time
• Target - Full Stack Deploy 3 months to minutes
• USAA - Release from 28 days to 7 days
• ING - 500 applications teams doing devops
• CSG - From 200 incidents per release to 18
Common Countermeasure Patterns
Ops Involved Early
Verification Driven Handoffs
*As a Service (pull-based self-service)
“Prod-Like” in all environments
Everything through an SDLC
Use the VSM to design Kanban Board. Use Kanban to track/manage daily work.
•Experiential learning about DevOps tools and
•Team transform their projects to use the
recommended DevOps principles and tools.
•Adaptive training to empower teams to be
•It is also a vector by which best practices are
communicated and new behaviors are role-
modeled and practiced.
•The training evolves over time as the
organization’s needs and maturity changes.
Transformation Immersion Center
•Share: I provide opportunities to share
knowledge and make success visible.
•Communicate: I create common
•Standardize: I increase standardization
and consistency of processes and
•Empower: I develop leadership
Dojo Strategies and Tactics