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Devops
                      State of the Union
                         Austin 2012

Monday, April 2, 12
Whoami

                      • An old son of a bitch
                      • VP of Services enStratus
                      • john.willis@enstratus.com
                      • @botchagalupe on Twitter

Monday, April 2, 12
Devops vs Noops
                           The Facts



Monday, April 2, 12
“DevOps is a cultural and
               professional movement”
                          Adam Jacob
                          Founder, Chef and Opscode




Monday, April 2, 12
Short History
                      • 2009 Flickr 10+ Deploys a Day
                      • 2009 Devops Days Gent
                      • 2010 Devops Days Mountainview
                      • 2011 Analyst Reports
                      • 2012 You are Here
                         The Convergence of Devops
                             http://bit.ly/itrev2
Monday, April 2, 12
CAMS

                      • Culture
                      • Automation
                      • Measurement
                      • Sharing

Monday, April 2, 12
CLAMS

                      • Culture
                      • Lean
                      • Automation
                      • Measurement
                      • Sharing

Monday, April 2, 12
Culture

                      Devops is a HUMAN
                           problem




Monday, April 2, 12
Culture
                    “You can’t directly change
                   culture. But you can change
                 behavior, and behavior becomes
                             culture”
                                      Lloyd Taylor
                              VP Infrastructure, ngmoco:)

Monday, April 2, 12
Behavior
                When you repeatedly do an act, it
               becomes a habit. It is an automatic
              response of the brain: You have been
               doing something in a particular way
               for a long time, so you tend to do it
                    the same way every time.



Monday, April 2, 12
Monday, April 2, 12
Where Did We Go Wrong

     "We will encourage you to develop the
      three great virtues of a programmer:
        laziness, impatience, and hubris."
                    LarryWall



Monday, April 2, 12
Insane Habits

                           vs

                      Kaizen Habits


Monday, April 2, 12
Culture

                                         m ove
                               Dev    Re          Ops

                      Ah-ha!                              Ka-ching!



                                 Wa l l of C onfus io
                                                      n




Monday, April 2, 12
Monday, April 2, 12
Good Habits

                      • Trust            • Slay the Dragon
                      • Respect          • Fearless Behavior
                      • Communication    • Piercing the Veil
                      • No Victims       • Shaman
                      • The Smell Test   • No Arrogance
Monday, April 2, 12
Lean IT

                            vs

                      Lean Operations

Monday, April 2, 12
Seven Sins of Devops
                 • Overproduction
                 • Delay
                 • Transporting
                 • Over-Processing
                 • Inventory
                 • Motion
                 • Defects
Monday, April 2, 12
Devops What’s Not
                   Working

                 • The Name
                 • No Definition
                 • The Church of Devops
                 • Automation Automation Automation
                 • A Billion Deploys a Day
Monday, April 2, 12
Devops What’s Is
                         Working

                 • The Name
                 • No Definition
                 • The Church of Devops
                 • Automation Automation Automation
                 • A Billion Deploys a Day
Monday, April 2, 12
Devops Has Set the Bar
                              High



Monday, April 2, 12
Great Resources




Monday, April 2, 12
Resources
   • From the IT Process Institute
     www.itpi.org
          – Both Visible Ops Handbooks
          – ITPI IT Controls Performance Study

   • “Lean IT” by Orzen and Bell
          – Winner of the Shingo Prize 2011

   • “Inspired: How To Create Products
     That Customers Love” by Cagan

   • “Continuous Delivery: Reliable
     Software Releases through Build, Test,
     and Deployment Automation” by
     Humble, Farley

   • Follow Gene Kim
          – @RealGeneKim
          – mailto:genek@realgenekim.me
          – http://realgenekim.me/blog
                                                 @RealGeneKim, genek@realgenekim.me
Monday, April 2, 12
The Prescriptive DevOps

                             • Capture and codify how to start
                               and finish successful DevOps
                               transformations
                               – Create isomorphic mapping between
                                 plant floors and IT shops
                               – Co-authoring with Patrick DeBois,
                                 Mike Orzen, John Willis
                               – Describe in detail how to replicate
                                 the transformations describe in
                                 “When IT Fails: The Novel”
                             • Goals
                               – How does Development, IT
                                 Operations and Infosec become
                                 dependable partners
                               – How do they work together to solve
                                 business problems (and Infosec, too)
                                           @RealGeneKim, genek@realgenekim.me
Monday, April 2, 12
Call To Action

        • If you’re interested in reviewing early
          versions of “When IT Fails: The Novel,”
          email me.
        • If you’re interested in helping build or
          review the DevOps Cookbook, email me.

        • I’m genek@realgenekim.me



                                 @RealGeneKim, genek@realgenekim.me
Monday, April 2, 12

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Devops Days Austin 2012 - SOTU

  • 1. Devops State of the Union Austin 2012 Monday, April 2, 12
  • 2. Whoami • An old son of a bitch • VP of Services enStratus • john.willis@enstratus.com • @botchagalupe on Twitter Monday, April 2, 12
  • 3. Devops vs Noops The Facts Monday, April 2, 12
  • 4. “DevOps is a cultural and professional movement” Adam Jacob Founder, Chef and Opscode Monday, April 2, 12
  • 5. Short History • 2009 Flickr 10+ Deploys a Day • 2009 Devops Days Gent • 2010 Devops Days Mountainview • 2011 Analyst Reports • 2012 You are Here The Convergence of Devops http://bit.ly/itrev2 Monday, April 2, 12
  • 6. CAMS • Culture • Automation • Measurement • Sharing Monday, April 2, 12
  • 7. CLAMS • Culture • Lean • Automation • Measurement • Sharing Monday, April 2, 12
  • 8. Culture Devops is a HUMAN problem Monday, April 2, 12
  • 9. Culture “You can’t directly change culture. But you can change behavior, and behavior becomes culture” Lloyd Taylor VP Infrastructure, ngmoco:) Monday, April 2, 12
  • 10. Behavior When you repeatedly do an act, it becomes a habit. It is an automatic response of the brain: You have been doing something in a particular way for a long time, so you tend to do it the same way every time. Monday, April 2, 12
  • 12. Where Did We Go Wrong "We will encourage you to develop the three great virtues of a programmer: laziness, impatience, and hubris." LarryWall Monday, April 2, 12
  • 13. Insane Habits vs Kaizen Habits Monday, April 2, 12
  • 14. Culture m ove Dev Re Ops Ah-ha! Ka-ching! Wa l l of C onfus io n Monday, April 2, 12
  • 16. Good Habits • Trust • Slay the Dragon • Respect • Fearless Behavior • Communication • Piercing the Veil • No Victims • Shaman • The Smell Test • No Arrogance Monday, April 2, 12
  • 17. Lean IT vs Lean Operations Monday, April 2, 12
  • 18. Seven Sins of Devops • Overproduction • Delay • Transporting • Over-Processing • Inventory • Motion • Defects Monday, April 2, 12
  • 19. Devops What’s Not Working • The Name • No Definition • The Church of Devops • Automation Automation Automation • A Billion Deploys a Day Monday, April 2, 12
  • 20. Devops What’s Is Working • The Name • No Definition • The Church of Devops • Automation Automation Automation • A Billion Deploys a Day Monday, April 2, 12
  • 21. Devops Has Set the Bar High Monday, April 2, 12
  • 23. Resources • From the IT Process Institute www.itpi.org – Both Visible Ops Handbooks – ITPI IT Controls Performance Study • “Lean IT” by Orzen and Bell – Winner of the Shingo Prize 2011 • “Inspired: How To Create Products That Customers Love” by Cagan • “Continuous Delivery: Reliable Software Releases through Build, Test, and Deployment Automation” by Humble, Farley • Follow Gene Kim – @RealGeneKim – mailto:genek@realgenekim.me – http://realgenekim.me/blog @RealGeneKim, genek@realgenekim.me Monday, April 2, 12
  • 24. The Prescriptive DevOps • Capture and codify how to start and finish successful DevOps transformations – Create isomorphic mapping between plant floors and IT shops – Co-authoring with Patrick DeBois, Mike Orzen, John Willis – Describe in detail how to replicate the transformations describe in “When IT Fails: The Novel” • Goals – How does Development, IT Operations and Infosec become dependable partners – How do they work together to solve business problems (and Infosec, too) @RealGeneKim, genek@realgenekim.me Monday, April 2, 12
  • 25. Call To Action • If you’re interested in reviewing early versions of “When IT Fails: The Novel,” email me. • If you’re interested in helping build or review the DevOps Cookbook, email me. • I’m genek@realgenekim.me @RealGeneKim, genek@realgenekim.me Monday, April 2, 12