SlideShare uma empresa Scribd logo
1 de 27
Baixar para ler offline
understanding the
multi-generational
workforce
by: boom san agustin
hello
my name is boom
i run this company
i host this t.v. show
i wrote this book
and…
i will be your speaker
for this afternoon
if you want to tweet this
@BoomYourSales
how do we determine each generation
what are the characteristics of each generation
traditionalists
(1925-1945)
dependable
conformist
respect authority
rigid
financially
conservative
solid work ethics
baby boomers
(1946-1964)
workaholic
idealistic
competitive
materialistic
seek fulfilment
value titles and
the corner
office
generation x
(1965-1980)
self-reliant
adaptable
cynical
rarely recognize
authority
resourceful
entrepreneurial
millenials | gen y
(1981-1999)
feel entitled
optimistic
civic-minded
value work-life
balance
impatient
multitasking
team oriented
generation z
(2000-2020)
what are the steps to handling
a multi-generational workplace
understand and respect the differences
in work and communication styles
adapt training and development
to different styles of learning
tap into each generation's
unique knowledge
and experience
offer flexible working options
know the difference
between recognition
and appreciation
provide a work
atmosphere that
espouses independence
create a fun work environment
the single biggest problem
in communication is the
illusion that it has taken
place.
― george bernard shaw
“
@BoomYourSales
@BoomYourSales
@BoomYourSales

Mais conteúdo relacionado

Destaque

Core concepts of marketing and buying motives
Core concepts of marketing and buying motivesCore concepts of marketing and buying motives
Core concepts of marketing and buying motives
venkatesh yadav
 
The New Dynamics of Selling
The New Dynamics of SellingThe New Dynamics of Selling
The New Dynamics of Selling
Boom San Agustin, CSP, CC, CL
 
Utilizing Assertive Communication to Achieve Win-Win Results
Utilizing Assertive Communication to Achieve Win-Win ResultsUtilizing Assertive Communication to Achieve Win-Win Results
Utilizing Assertive Communication to Achieve Win-Win Results
Boom San Agustin, CSP, CC, CL
 
The Dynamics of Proactive Thinking
The Dynamics of Proactive ThinkingThe Dynamics of Proactive Thinking
The Dynamics of Proactive Thinking
Boom San Agustin, CSP, CC, CL
 
Positive change = mindset x tools
Positive change = mindset x toolsPositive change = mindset x tools
Positive change = mindset x tools
srprs.me
 
Negative thinking: How to STOP Negative Thinking Book
Negative thinking: How to STOP Negative Thinking BookNegative thinking: How to STOP Negative Thinking Book
Negative thinking: How to STOP Negative Thinking Book
Akash Karia
 
Creating a Winning Sales Mindset
Creating a Winning Sales MindsetCreating a Winning Sales Mindset
Creating a Winning Sales Mindset
Boom San Agustin, CSP, CC, CL
 

Destaque (16)

Core concepts of marketing and buying motives
Core concepts of marketing and buying motivesCore concepts of marketing and buying motives
Core concepts of marketing and buying motives
 
Lecture 3 methods for researching consumer behavior
Lecture 3   methods for researching consumer behaviorLecture 3   methods for researching consumer behavior
Lecture 3 methods for researching consumer behavior
 
The New Dynamics of Selling
The New Dynamics of SellingThe New Dynamics of Selling
The New Dynamics of Selling
 
11 Surprising Ways to Create A Winning Sales Mindset
11 Surprising Ways to Create A Winning Sales Mindset11 Surprising Ways to Create A Winning Sales Mindset
11 Surprising Ways to Create A Winning Sales Mindset
 
Utilizing Assertive Communication to Achieve Win-Win Results
Utilizing Assertive Communication to Achieve Win-Win ResultsUtilizing Assertive Communication to Achieve Win-Win Results
Utilizing Assertive Communication to Achieve Win-Win Results
 
Mindset for positive change
Mindset for positive changeMindset for positive change
Mindset for positive change
 
The Dynamics of Proactive Thinking
The Dynamics of Proactive ThinkingThe Dynamics of Proactive Thinking
The Dynamics of Proactive Thinking
 
Positive change = mindset x tools
Positive change = mindset x toolsPositive change = mindset x tools
Positive change = mindset x tools
 
Buying motives
Buying motivesBuying motives
Buying motives
 
Mindset change
Mindset changeMindset change
Mindset change
 
Creating Awesome PowerPoint Slides
Creating Awesome PowerPoint SlidesCreating Awesome PowerPoint Slides
Creating Awesome PowerPoint Slides
 
Consumer buying motives saher (indian high school)
Consumer buying motives   saher (indian high school)Consumer buying motives   saher (indian high school)
Consumer buying motives saher (indian high school)
 
Negative thinking: How to STOP Negative Thinking Book
Negative thinking: How to STOP Negative Thinking BookNegative thinking: How to STOP Negative Thinking Book
Negative thinking: How to STOP Negative Thinking Book
 
Change Your Mindset in 6 Steps
Change Your Mindset in 6 StepsChange Your Mindset in 6 Steps
Change Your Mindset in 6 Steps
 
Creating a Winning Sales Mindset
Creating a Winning Sales MindsetCreating a Winning Sales Mindset
Creating a Winning Sales Mindset
 
Problem solving & decision making
Problem solving & decision makingProblem solving & decision making
Problem solving & decision making
 

Semelhante a Understanding the Multi-Generational Workforce

Managing The Generation Gaps
Managing The Generation GapsManaging The Generation Gaps
Managing The Generation Gaps
akilan02
 
Generations
GenerationsGenerations
Generations
mturczyn
 
Millennials in the Workforce Understanding Generational Issues
Millennials in the Workforce Understanding Generational IssuesMillennials in the Workforce Understanding Generational Issues
Millennials in the Workforce Understanding Generational Issues
Jennifer Atienzo-Fisher
 
Generations: A Perspective to Employee Engagement
Generations:  A Perspective to Employee EngagementGenerations:  A Perspective to Employee Engagement
Generations: A Perspective to Employee Engagement
sbasu_71
 

Semelhante a Understanding the Multi-Generational Workforce (20)

Generation Y - A New Identity in the English Teaching Community
Generation Y -  A New Identity in the English Teaching Community Generation Y -  A New Identity in the English Teaching Community
Generation Y - A New Identity in the English Teaching Community
 
Multigenerational Nonprofit Leadership: Not If But How
Multigenerational Nonprofit Leadership: Not If But HowMultigenerational Nonprofit Leadership: Not If But How
Multigenerational Nonprofit Leadership: Not If But How
 
Social Change - Generation What?
Social Change - Generation What?Social Change - Generation What?
Social Change - Generation What?
 
Leadership Across Generations
Leadership Across GenerationsLeadership Across Generations
Leadership Across Generations
 
Bright and Shiny - Understanding Millennials and Their IMmpact on the Workplace
Bright and Shiny - Understanding Millennials and Their IMmpact on the WorkplaceBright and Shiny - Understanding Millennials and Their IMmpact on the Workplace
Bright and Shiny - Understanding Millennials and Their IMmpact on the Workplace
 
Managing The Generation Gaps
Managing The Generation GapsManaging The Generation Gaps
Managing The Generation Gaps
 
Larnaka2010 Intergnerational Learning
Larnaka2010 Intergnerational LearningLarnaka2010 Intergnerational Learning
Larnaka2010 Intergnerational Learning
 
Undutchables Generation management
Undutchables Generation managementUndutchables Generation management
Undutchables Generation management
 
Ecia Millennials
Ecia MillennialsEcia Millennials
Ecia Millennials
 
Generational Differences At Work
Generational Differences At WorkGenerational Differences At Work
Generational Differences At Work
 
Generations
GenerationsGenerations
Generations
 
Generations and Communication
Generations and Communication Generations and Communication
Generations and Communication
 
Millennials in the Workforce Understanding Generational Issues
Millennials in the Workforce Understanding Generational IssuesMillennials in the Workforce Understanding Generational Issues
Millennials in the Workforce Understanding Generational Issues
 
Generational values in organizationa behavior
Generational values in organizationa behaviorGenerational values in organizationa behavior
Generational values in organizationa behavior
 
Managing Across Generations
Managing Across GenerationsManaging Across Generations
Managing Across Generations
 
Generation gap
Generation gapGeneration gap
Generation gap
 
Understanding Generational Differences Presentation
Understanding Generational Differences PresentationUnderstanding Generational Differences Presentation
Understanding Generational Differences Presentation
 
Generations: A Perspective to Employee Engagement
Generations:  A Perspective to Employee EngagementGenerations:  A Perspective to Employee Engagement
Generations: A Perspective to Employee Engagement
 
Leading Millenials
Leading MillenialsLeading Millenials
Leading Millenials
 
my new ppt.pptx regardless workplace difference
my new ppt.pptx regardless workplace differencemy new ppt.pptx regardless workplace difference
my new ppt.pptx regardless workplace difference
 

Mais de Boom San Agustin, CSP, CC, CL

Effective Problem Solving and Decision Making
Effective Problem Solving and Decision MakingEffective Problem Solving and Decision Making
Effective Problem Solving and Decision Making
Boom San Agustin, CSP, CC, CL
 

Mais de Boom San Agustin, CSP, CC, CL (20)

Agile Business Leadership in Crisis Management
Agile Business Leadership in Crisis ManagementAgile Business Leadership in Crisis Management
Agile Business Leadership in Crisis Management
 
Philippine National COVID19 Monitoring and Response Guidelines
Philippine National COVID19 Monitoring and Response GuidelinesPhilippine National COVID19 Monitoring and Response Guidelines
Philippine National COVID19 Monitoring and Response Guidelines
 
Nine-Grid Key Account Management
Nine-Grid Key Account ManagementNine-Grid Key Account Management
Nine-Grid Key Account Management
 
Telling Amazing Stories to Enhance Your Presentations
Telling Amazing Stories to Enhance Your PresentationsTelling Amazing Stories to Enhance Your Presentations
Telling Amazing Stories to Enhance Your Presentations
 
Embracing and Growing from Change
Embracing and Growing from ChangeEmbracing and Growing from Change
Embracing and Growing from Change
 
An Introduction to Facebook's Libra
An Introduction to Facebook's LibraAn Introduction to Facebook's Libra
An Introduction to Facebook's Libra
 
Superhero Salesmanship (Speech for Camella Homes)
Superhero Salesmanship (Speech for Camella Homes)Superhero Salesmanship (Speech for Camella Homes)
Superhero Salesmanship (Speech for Camella Homes)
 
Entrepreneurial Salesmanship
Entrepreneurial SalesmanshipEntrepreneurial Salesmanship
Entrepreneurial Salesmanship
 
The Entrepreneur Employee... #Entreployee
The Entrepreneur Employee... #EntreployeeThe Entrepreneur Employee... #Entreployee
The Entrepreneur Employee... #Entreployee
 
Boom San Agustin's Professional Profile
Boom San Agustin's Professional ProfileBoom San Agustin's Professional Profile
Boom San Agustin's Professional Profile
 
Using MBTI to Effectively Profile Your Clients
Using MBTI to Effectively Profile Your ClientsUsing MBTI to Effectively Profile Your Clients
Using MBTI to Effectively Profile Your Clients
 
Understanding Your Career Choices
Understanding Your Career ChoicesUnderstanding Your Career Choices
Understanding Your Career Choices
 
The Dynamics of Conflict Management
The Dynamics of Conflict ManagementThe Dynamics of Conflict Management
The Dynamics of Conflict Management
 
'Manaaki' in the Workplace
'Manaaki' in the Workplace 'Manaaki' in the Workplace
'Manaaki' in the Workplace
 
The 9 Elements of Exceptional Customer Experience
The 9 Elements of Exceptional Customer ExperienceThe 9 Elements of Exceptional Customer Experience
The 9 Elements of Exceptional Customer Experience
 
Effective Problem Solving and Decision Making
Effective Problem Solving and Decision MakingEffective Problem Solving and Decision Making
Effective Problem Solving and Decision Making
 
The 10 Essentials of Entrepreneurship
The 10 Essentials of EntrepreneurshipThe 10 Essentials of Entrepreneurship
The 10 Essentials of Entrepreneurship
 
AdWolf Incorporated Company Profile
AdWolf Incorporated Company ProfileAdWolf Incorporated Company Profile
AdWolf Incorporated Company Profile
 
The 7 Essentials of Synergistic Partnerships
The 7 Essentials of Synergistic PartnershipsThe 7 Essentials of Synergistic Partnerships
The 7 Essentials of Synergistic Partnerships
 
Developing a Winning Sales Force
Developing a Winning Sales ForceDeveloping a Winning Sales Force
Developing a Winning Sales Force
 

Último

100%Safe delivery(+971558539980)Abortion pills for sale..dubai sharjah, abu d...
100%Safe delivery(+971558539980)Abortion pills for sale..dubai sharjah, abu d...100%Safe delivery(+971558539980)Abortion pills for sale..dubai sharjah, abu d...
100%Safe delivery(+971558539980)Abortion pills for sale..dubai sharjah, abu d...
hyt3577
 
Arjan Call Girl Service #$# O56521286O $#$ Call Girls In Arjan
Arjan Call Girl Service #$# O56521286O $#$ Call Girls In ArjanArjan Call Girl Service #$# O56521286O $#$ Call Girls In Arjan
Arjan Call Girl Service #$# O56521286O $#$ Call Girls In Arjan
parisharma5056
 

Último (9)

100%Safe delivery(+971558539980)Abortion pills for sale..dubai sharjah, abu d...
100%Safe delivery(+971558539980)Abortion pills for sale..dubai sharjah, abu d...100%Safe delivery(+971558539980)Abortion pills for sale..dubai sharjah, abu d...
100%Safe delivery(+971558539980)Abortion pills for sale..dubai sharjah, abu d...
 
Arjan Call Girl Service #$# O56521286O $#$ Call Girls In Arjan
Arjan Call Girl Service #$# O56521286O $#$ Call Girls In ArjanArjan Call Girl Service #$# O56521286O $#$ Call Girls In Arjan
Arjan Call Girl Service #$# O56521286O $#$ Call Girls In Arjan
 
Webinar - How to set pay ranges in the context of pay transparency legislation
Webinar - How to set pay ranges in the context of pay transparency legislationWebinar - How to set pay ranges in the context of pay transparency legislation
Webinar - How to set pay ranges in the context of pay transparency legislation
 
Cleared Job Fair Handbook | May 2, 2024
Cleared Job Fair Handbook  |  May 2, 2024Cleared Job Fair Handbook  |  May 2, 2024
Cleared Job Fair Handbook | May 2, 2024
 
RecruZone - Your Recruiting Bounty marketplace
RecruZone - Your Recruiting Bounty marketplaceRecruZone - Your Recruiting Bounty marketplace
RecruZone - Your Recruiting Bounty marketplace
 
HRM PPT on placement , induction and socialization
HRM PPT on placement , induction and socializationHRM PPT on placement , induction and socialization
HRM PPT on placement , induction and socialization
 
2k Shots ≽ 9205541914 ≼ Call Girls In Vinod Nagar East (Delhi)
2k Shots ≽ 9205541914 ≼ Call Girls In Vinod Nagar East (Delhi)2k Shots ≽ 9205541914 ≼ Call Girls In Vinod Nagar East (Delhi)
2k Shots ≽ 9205541914 ≼ Call Girls In Vinod Nagar East (Delhi)
 
Mercer Global Talent Trends 2024 - Human Resources
Mercer Global Talent Trends 2024 - Human ResourcesMercer Global Talent Trends 2024 - Human Resources
Mercer Global Talent Trends 2024 - Human Resources
 
Mastering Vendor Selection and Partnership Management
Mastering Vendor Selection and Partnership ManagementMastering Vendor Selection and Partnership Management
Mastering Vendor Selection and Partnership Management
 

Understanding the Multi-Generational Workforce