Personal Information
Organização/Local de trabalho
Haverhill United States
Cargo
Director of User Experience
Setor
Technology / Software / Internet
Sobre
Bob Thomas is Director of User Experience at Liberty Mutual, where he has worked to expand usability best practices and build out a user experience team. His background includes usability research, usability testing, graphic design, and product management, and he has over 20 years of experience in the technology industry.
Bob holds an MS in Human Factors in Information Design from Bentley College, an MBA from Suffolk University, an MFA from the University of Massachusetts-Amherst, and a Bachelors in English from the University of Nebraska. He also has a graphic design certificate from Northeastern University.
Marcadores
uxpa
user experience
upa
usability
ux
user experience research findings
usability research
bentley uxpa
usability testing
boston upa
card sorting
bentley upa
usability research findings
user research findings
boston uxpa
mini upa
ignite
uxpa2012
upa2012
ux research
cognitive biases
behavioral economics
user-based testing
user e
design methodology
content hierarchy
content organization
liberty mutual
information architecture
focus groups
user experience professionals
upa2013
hybrid focus groups
uxpa2013
new hampshire uxpa
web analytics
card sort
user experience design
mentor
mentorship
mentoring user experience professionals
mentoring
building out a user experience team
managing user experience teams
making ux relevant companywide
new hampshire upa
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