Presentation about Road side assistance offered in case of Vehicle Breakdown by ICICI Lombard. Rs. 499/- Only.

1. ROAD SIDE ASSISTANCE
Call +91 9900113820 for more information

2. Index

What is Roadside Assistance & Features ?

Claim Process

Advantages of ICICI Lombard

3. Index

What is Roadside Assistance & Features ?

Claim Process

Advantages of ICICI Lombard

4. What is Road Side Assistance?

A vehicle breakdown can be a very challenging
moment for customers. ICICI Lombard introduces a
new Private Car Add-on product – Road Side
Assistance to cater all on-road support requirements of
the customers at a premium of ` 499 *
*Exclusive of Service Tax
Available for vehicle age upto 5 Years

5. Technical Assistance

Towing of Vehicle on breakdown/accident


Alternate Battery or Jump Start


On spot technician will take care of Jump
Start and/or arrangement of Alternate Battery
Flat Tyre


Free Towing to garage upto 50 Kms from the
spot of Breakdown/Accident
In case of flat tyre, on spot technician will take
care of tyre change and arrange for alternate tyre,
if required
Breakdown support

Technical support from our technician over phone
 On spot technician for Minor Repairs

6. Premium Benefits

Alternate Travel Benefits

Free Arrangement of Alternate Travel for maximum of 2 persons in
consultation with customer
 Customer can avail the benefit of this cover only if the
breakdown/accident spot is more than 100 Kms from the address
mentioned in proposal form and repair time of vehicle at garage is
more than 12 hours

Taxi Benefits

Free upto 50 Kms from the breakdown spot
 Illustration: Customer can avail of taxi services to his
office/house while ICICI Lombard representative take
care of towing of his car to the garage.

7. Premium Benefits

Accommodation Benefits

Free arrangement of accommodation upto ` 5000
in case of vehicle breakdown/accident
 Customer can avail the benefit of this cover only
if the breakdown/accident spot is more than 100
Kms from the address mentioned in proposal
form and repair time of vehicle at garage is more
than 12 hours

Emergency arrangement

Free benefits of Food, Water & First Aid

8. Emergency Assistance

Arrangement of spare keys


Emergency support


Assistance with Garage Locator & shortest route guidance
Arrangement of fuel


Arrangement of spare key from house/office or
towing of vehicle to the house/office
Arrangement of emergency fuel to the spot of
breakdown/accident
Message relay to relatives/colleagues/emergency numbers

Assistance in contacting emergency numbers in case of requirement

9. Index

What is Roadside Assistance & Features ?

Claim Process

Advantages of ICICI Lombard

10. Claim Process

During breakdown/accident customer just needs to call
1800-2666
ICICI Lombard Emergency Assistance no.
to avail any of the benefits of Roadside Assistance product





Step 1: Call ICICI Lombard Emergency
Assistance Number 1800-2666
Step 2: Select Language preference
Step 3: Press 1 for existing customer of
ICICI Lombard
Step 4: Press 1 for Motor Policy
Step 5: Press 2 for Roadside Assistance
and call will be attended by our executive

11. Index

What is Roadside Assistance & Features ?

Claim Process

Advantages of ICICI Lombard

12. Advantages of ICICI Lombard




ICICI Lombard Roadside assistance caters to all types of
emergency assistance requirement related to private car
No NCB loss on the comprehensive private car policy for
availing any benefits of RSA
Premium benefits like Alternate Travel benefits, Hotel
accommodation in case of delay in repair
24 x 7 support guarantee to almost every motorable road
within India

60 mins response time within city
 90 mins in highways
 120 mins in hilly roads

13. Advantages of ICICI Lombard




Personalized support for almost all Regional languages at
ICICI Lombard emergency assistance number
Customer as well as key family members will be constantly
updated about the status of the repair
Customer can avail the benefits of Roadside assistance
upto 4 incidents within the policy period
One contact number for RSA claims intimation as well as
comprehensive policy claim intimation (1800-2666)

14. Thank You
Call +91 9900113820 for more information