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How to Lead (and Manage)
Your Team In Our New
Reality
KISHSHANA PALMER, CFRE
CEO, KISHSHANA & CO.
FOUNDER,THE ROOTED COLLABORATIVE
KISHSHANA PALMER, CFRE
I am a trainer, strategist and focus coach and I help
companies (and the people that lead them) – grow
their skills, grow their teams and grow their results.
I’ve helped thousands of clients and students
increase their management skills, move up in their
careers, grow their business and keep their sanity
while doing it. You’ll find me training leaders in the
church house, the schoolhouse and your company’s
house.
W W W . T H E R O O T E D C O L L A B O R A T I V E . C O M
HAVEYOU LISTENEDTO
MY
PODCAST?
L E T S T A K E T H I S O F F L I N E . C O M
Solo
mama
to this
teen.
KEEP IT SOCIAL
@ K I S H S H A N A PA L M E R
@ K I S H S H A N A PA L M E R
@ K I S H S H A N A PA L M E R
@ K I S H S H A N A PA L M E R
L O V E H A S H TAG S ?
# L E A D I N G W E L L | # F I X I T K I S H
NO Company Can Build A Coherent Culture Without
People Who Either Share Its Core Values Or Possess
The Willingness And Ability To Embrace Those Values
THE
SUPERHER
O TRAP
A Day In The Life of a Trapped Superhero
Jolt Awake – Holy Moly MyTo-Do List
Immediately exhausted by the thought of myTo-
Do list
Drag myself through my am routine
Get my self – some kinda together and make it to
my laptop
Power Up
Zoom Hell
A Day In The Life of a Trapped Superhero
Somewhere in there might be water and lunch
More Zoom Hell
Children
Laptop – because… work
Nighttime routine
Fall face flat until tomorrow
I STARTED TO WONDER DOES
EVERYONE WORK THIS HARD?
IS IT REALLY TIME TO GO “BACK” TO WORK?
15
1. Plan Before You Move
2. Assess Before You Act
3. Place & Time
4. Rest before You Rush To Reset
Back To Work!
16
1. Plan Before You Move
1. It’s about Your People NOT
the Institution
2. Involve ALL levels of the team
in the planning
3. Be clear about roles –input,
consultation, decision- making
Back To Work!
17
• Assess Before You Act
• It’s Not Either OR…It Might Be
“And”
• Release the pressure to “do”
• Assess Your Assets
Back To Work!
18
1. Place & Time
1. Place
1. Lowering your footprint
2. Time
1. Flexible Hours
2. Flexible Days
3. Shared Responsibility
Back To Work!
19
1. Rest before You Rush To Reset
1. PTO and Priorities
2. Soft Restart
3. Reasserting Org Values
4. Understanding
Team/Individual Values
Back To Work!
SO WHAT’S AN
ORGANIZATIONAL
LEADER TO
DOOOOOOO?
Questions To Consider
• What are the roles, responsibilities and tasks
you’ve had to adjust in the last 16 months?
• Has the work gotten done? At what pace?
• Is there someone focused on strategy?
• Are you focused on clear, consistent and
inclusive communication?
• How are you coordinating time?
• How have your team members “home”
circumstances shifted how work gets done?
Expectations around work?
RELATIONSHIPS MATTER
LET’S LOOK AT THE WORK!
Workflows
• The way you worked before --- may not
have been working!
• 3 questions to consider”
• What can be automated? (bonus: and why
won’t we invest in it?)
• What is redundant?
• Can we re-imagine where we work?
• Who is LEADING the work? (hint: it
doesn’t have to be you)
Time Management
• Lead withWellbeing
• Understanding Business Flow
• Putting Urgency In It’s Rightful Place
• Boundaries + Expectations
Diversity, Equity, Inclusion
and Access
• Fairness is underrated!
• Manage with clarity around how your
decisions preference certain team
members
• Who is at the table?
• Confusing dependability with capability
• Lazy Susan Management
• Everyone gets a turn
• You Can’t UnseeWhatYou Have Seen
Is Your Head
Spinning?
Let’s Chat!
PARTY FAVORS
Learn With Me:
LEARN.KISHSHANACO.COM
Read My Blog:
KISHSHANACO.COM/BLOG
Listen to My Podcast:
LETSTAKETHISOFFLINE.COM
Watch My Videos:
YOUTUBE.COM/KISHSHANAPALMER
Schedule a time with me:
BIT.LY/CALLKISH
NEED MORE?
Visit My Site:
WWW.KISHSHANACO.COM
@KISHSHANAPALMER

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How to Lead & Manage In Our New Work Reality

  • 1. How to Lead (and Manage) Your Team In Our New Reality KISHSHANA PALMER, CFRE CEO, KISHSHANA & CO. FOUNDER,THE ROOTED COLLABORATIVE
  • 2. KISHSHANA PALMER, CFRE I am a trainer, strategist and focus coach and I help companies (and the people that lead them) – grow their skills, grow their teams and grow their results. I’ve helped thousands of clients and students increase their management skills, move up in their careers, grow their business and keep their sanity while doing it. You’ll find me training leaders in the church house, the schoolhouse and your company’s house.
  • 3. W W W . T H E R O O T E D C O L L A B O R A T I V E . C O M
  • 4. HAVEYOU LISTENEDTO MY PODCAST? L E T S T A K E T H I S O F F L I N E . C O M
  • 6. KEEP IT SOCIAL @ K I S H S H A N A PA L M E R @ K I S H S H A N A PA L M E R @ K I S H S H A N A PA L M E R @ K I S H S H A N A PA L M E R L O V E H A S H TAG S ? # L E A D I N G W E L L | # F I X I T K I S H
  • 7. NO Company Can Build A Coherent Culture Without People Who Either Share Its Core Values Or Possess The Willingness And Ability To Embrace Those Values
  • 8.
  • 10. A Day In The Life of a Trapped Superhero Jolt Awake – Holy Moly MyTo-Do List Immediately exhausted by the thought of myTo- Do list Drag myself through my am routine Get my self – some kinda together and make it to my laptop Power Up Zoom Hell
  • 11. A Day In The Life of a Trapped Superhero Somewhere in there might be water and lunch More Zoom Hell Children Laptop – because… work Nighttime routine Fall face flat until tomorrow
  • 12.
  • 13. I STARTED TO WONDER DOES EVERYONE WORK THIS HARD?
  • 14. IS IT REALLY TIME TO GO “BACK” TO WORK?
  • 15. 15 1. Plan Before You Move 2. Assess Before You Act 3. Place & Time 4. Rest before You Rush To Reset Back To Work!
  • 16. 16 1. Plan Before You Move 1. It’s about Your People NOT the Institution 2. Involve ALL levels of the team in the planning 3. Be clear about roles –input, consultation, decision- making Back To Work!
  • 17. 17 • Assess Before You Act • It’s Not Either OR…It Might Be “And” • Release the pressure to “do” • Assess Your Assets Back To Work!
  • 18. 18 1. Place & Time 1. Place 1. Lowering your footprint 2. Time 1. Flexible Hours 2. Flexible Days 3. Shared Responsibility Back To Work!
  • 19. 19 1. Rest before You Rush To Reset 1. PTO and Priorities 2. Soft Restart 3. Reasserting Org Values 4. Understanding Team/Individual Values Back To Work!
  • 21. Questions To Consider • What are the roles, responsibilities and tasks you’ve had to adjust in the last 16 months? • Has the work gotten done? At what pace? • Is there someone focused on strategy? • Are you focused on clear, consistent and inclusive communication? • How are you coordinating time? • How have your team members “home” circumstances shifted how work gets done? Expectations around work?
  • 23. LET’S LOOK AT THE WORK!
  • 24. Workflows • The way you worked before --- may not have been working! • 3 questions to consider” • What can be automated? (bonus: and why won’t we invest in it?) • What is redundant? • Can we re-imagine where we work? • Who is LEADING the work? (hint: it doesn’t have to be you)
  • 25. Time Management • Lead withWellbeing • Understanding Business Flow • Putting Urgency In It’s Rightful Place • Boundaries + Expectations
  • 26. Diversity, Equity, Inclusion and Access • Fairness is underrated! • Manage with clarity around how your decisions preference certain team members • Who is at the table? • Confusing dependability with capability • Lazy Susan Management • Everyone gets a turn • You Can’t UnseeWhatYou Have Seen
  • 28. PARTY FAVORS Learn With Me: LEARN.KISHSHANACO.COM Read My Blog: KISHSHANACO.COM/BLOG Listen to My Podcast: LETSTAKETHISOFFLINE.COM Watch My Videos: YOUTUBE.COM/KISHSHANAPALMER
  • 29. Schedule a time with me: BIT.LY/CALLKISH NEED MORE? Visit My Site: WWW.KISHSHANACO.COM @KISHSHANAPALMER

Notas do Editor

  1. How many of us looked at our family and friends who talked about taking a break during the pandemic
  2. We always talk about the awesome side of the gift
  3. BEING IN EXECUTIVE LEADERSHIP IS NO EASY FEET. RAISING $ IS A BEAR . Unique challenges with being a WOC and a Black woman in development in the non profit sector. Al Internalized white supremist that we are forced to engage in everyday in the workplace
  4. COVID-19 has impacted us forever!
  5. COVID-19 has impacted us forever!
  6. COVID-19 has impacted us forever!
  7. COVID-19 has impacted us forever!
  8. COVID-19 has impacted us forever!
  9. For the next 30 minutes or so, I’d like to discuss and answer the question – what would need to be true – in order to have the kind of capital you need for your organization right now?
  10. BEING IN EXECUTIVE LEADERSHIP IS NO EASY FEET. RAISING $ IS A BEAR We also need to navigate internalized white supremacy that we are forced to engage in everyday in the workplace How you are thinking about relationship management is different because you're doing it largely virtually or over the phone as opposed to making those in person connections. The way that you are doing like follow up looks different, because not only is it virtual, and probably over an email or zoom. It puts you in a vulnerable place. You're also hedging right because you're asking yourself first. Is this an appropriate ask? are they, as people okay? is the organization going to survive the pandemic given its fiscal security. Your mind is racing because you’re thinking about funding -- as if it's a family office, you know, are they going to continue to contribute, the way that they have in previous years if it’s a high net worth individual. How much money did they lose in the stock market. If it is a foundation. Are they still going to have the same amount of money that they previously anticipated, because of the way that they've received their funds and are they changing the way that they're allocating funds, maybe even to meet the needs of people who are in like being impacted by COVID in different ways in my organization. Everything looks different everything feels different to you. That uncertainty is magnified when you’re a black or brown leader