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On the Hunt: How to Use 
Solicitor Tracking in The 
Raiser's Edge® 
SEAN PATRICK HOLLAND
Tweet This Now 
#bbcon 
#LearnLab 
#SeanPatrickHolland 
#TheRaisersEdge 
2 #bbcon
Agenda 
• Discuss the role of solicitors in The Raiser’s Edge 
• Link solicitors to prospects 
• Enter solicitor data on action and gift records 
• Empower solicitors with information 
• Track solicitor performance using reports and dashboards 
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Overview 
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The Role of Solicitors in 
The Raiser’s Edge 
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Who are Solicitors? 
• People or organizations who solicit donations or support on behalf 
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of your organization. 
• Employees or volunteers.
Think About It 
• Do you track solicitors in The Raiser’s Edge? 
• Who are some of the people and companies that are solicitors for your 
organization? 
7 #bbcon
Why Track Solicitors in The Raiser’s 
Edge 
• Do you need to know who is bringing in donations? 
• Do you need to analyze the success of your development staff? 
• Do you need to know who is responsible for building a relationship with specific 
8 #bbcon 
donors?
Link Solicitors to Prospects 
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Solicitor/Donor Relationships-Goals 
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From the Bio 1 tab
Solicitor/Donor Relationships- 
Assignments 
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Demonstration 
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Enter Solicitor Information on Action 
and Gift Records 
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Solicitor Contacts with Constituents 
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Mailings and 
Meetings 
Phone Calls Email Tasks
Demonstration 
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Action Tracks 
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Solicitors and Gifts 
A solicitor automatically defaults on a gift record when a: 
• Donor’s solicitor has the same campaign, fund, or 
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For multiple solicitors, 
distribution can be 
defined by an amount 
or a percent. 
appeal assignment as a gift 
• Donor’s solicitor has no specific campaign or fund 
assignment.
Demonstration 
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Empower Solicitors with Information 
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Empowering Solicitors with Information 
• List of pending actions 
• Directories 
• Name 
• Addresses and phone numbers 
• Profiles 
• Basic biographical data 
• Philanthropic interests 
• Giving history 
• Relationships (Giving history, interests, and biographical and 
business data) 
• Affiliations (Business, education, philanthropic, etc.) 
• Hobbies 
• Custom Views 
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Directories and Profiles 
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Demonstration 
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Monitoring Solicitor Progress 
23 #bbcon
Monitoring Solicitor Progress 
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Solicitor Dashboards 
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Demonstration 
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Summary 
• Discuss the role of solicitors in The Raiser’s Edge 
• Solicitors seek donations and support for an organization. 
• Link solicitors to prospects 
• By linking solicitors to prospects, you can assign goals and know 
who is responsible for building the relationship. 
• Enter solicitor data on actions and gifts 
• By entering solicitor information on actions, you can know who is 
responsible for tasks. 
• By entering solicitor information on gifts, you can know who is 
bringing in donations and who is reaching fundraising goals. 
• Empower solicitors with information 
• You can empower your solicitors with directories and profiles. 
• Track solicitor performance using reports and dashboards 
• You can generate reports and dashboards to analyze solicitor 
actions and the amount they raise for your organization. 
• You can also analyze solicitor progress towards goals and 
compare progress to other solicitors. 
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Steps to Create Solicitor Goals 
1 Open the solicitor’s constituent record. 
2 If needed, select the Is a solicitor checkbox on the Bio 1 tab. 
3 Click Details. 
4 On the Goals tab, click New Goal. 
5 Select the type of goal. 
6 Use the binoculars to search for the campaign, fund, or appeal record. 
7 Enter the goal details. 
8 Click Save and Close. 
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Steps to Create Solicitor Assignments 
1 Open the solicitor’s constituent record. 
2 If needed, select the Is a solicitor checkbox on the Bio 1 tab. 
3 Click Details. 
4 On the Assignments tab, click New Assignment. 
5 Use the binoculars to search for the constituent. 
6 Enter the assignment details. 
7 Click Save and Close. 
29 #bbcon
Steps to Create Solicitor Dashboards 
1 On the navigation bar, click Dashboards. 
2 Select the dashboard page to update and click Customize or click New 
to create a new page. 
3 Under Available Panels, select the panel you want to add. 
4 Click Add. 
5 Click Edit. 
6 Define panel properties. 
7 Click OK. 
30 #bbcon
Are you pumped up and ready to go? 
Don’t forget to complete 
a session survey! 
Each completed survey enters you into a drawing to win a 
complimentary registration to bbcon 2015 in Austin, Texas*. 
*Blackbaud reserves the right to change or withdraw this promotion at any time, without advance notice. Promotion has no cash value and may not be 
exchanged, applied to, or combined with any other offer. 
31 #bbcon
Training and Certification 
Make Your Daily Tasks Easier 
Execute Faster 
Increase Your Effectiveness 
Visit the Expo’s Training Booth 
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Solicitor Tracking in The Raiser’s Edge

  • 1. On the Hunt: How to Use Solicitor Tracking in The Raiser's Edge® SEAN PATRICK HOLLAND
  • 2. Tweet This Now #bbcon #LearnLab #SeanPatrickHolland #TheRaisersEdge 2 #bbcon
  • 3. Agenda • Discuss the role of solicitors in The Raiser’s Edge • Link solicitors to prospects • Enter solicitor data on action and gift records • Empower solicitors with information • Track solicitor performance using reports and dashboards 3 #bbcon
  • 5. The Role of Solicitors in The Raiser’s Edge 5 #bbcon
  • 6. Who are Solicitors? • People or organizations who solicit donations or support on behalf 6 #bbcon of your organization. • Employees or volunteers.
  • 7. Think About It • Do you track solicitors in The Raiser’s Edge? • Who are some of the people and companies that are solicitors for your organization? 7 #bbcon
  • 8. Why Track Solicitors in The Raiser’s Edge • Do you need to know who is bringing in donations? • Do you need to analyze the success of your development staff? • Do you need to know who is responsible for building a relationship with specific 8 #bbcon donors?
  • 9. Link Solicitors to Prospects 9 #bbcon
  • 10. Solicitor/Donor Relationships-Goals 10 #bbcon From the Bio 1 tab
  • 13. Enter Solicitor Information on Action and Gift Records 13 #bbcon
  • 14. Solicitor Contacts with Constituents 14 #bbcon Mailings and Meetings Phone Calls Email Tasks
  • 17. Solicitors and Gifts A solicitor automatically defaults on a gift record when a: • Donor’s solicitor has the same campaign, fund, or 17 #bbcon For multiple solicitors, distribution can be defined by an amount or a percent. appeal assignment as a gift • Donor’s solicitor has no specific campaign or fund assignment.
  • 19. Empower Solicitors with Information 19 #bbcon
  • 20. Empowering Solicitors with Information • List of pending actions • Directories • Name • Addresses and phone numbers • Profiles • Basic biographical data • Philanthropic interests • Giving history • Relationships (Giving history, interests, and biographical and business data) • Affiliations (Business, education, philanthropic, etc.) • Hobbies • Custom Views 20 #bbcon
  • 27. Summary • Discuss the role of solicitors in The Raiser’s Edge • Solicitors seek donations and support for an organization. • Link solicitors to prospects • By linking solicitors to prospects, you can assign goals and know who is responsible for building the relationship. • Enter solicitor data on actions and gifts • By entering solicitor information on actions, you can know who is responsible for tasks. • By entering solicitor information on gifts, you can know who is bringing in donations and who is reaching fundraising goals. • Empower solicitors with information • You can empower your solicitors with directories and profiles. • Track solicitor performance using reports and dashboards • You can generate reports and dashboards to analyze solicitor actions and the amount they raise for your organization. • You can also analyze solicitor progress towards goals and compare progress to other solicitors. 27 #bbcon
  • 28. Steps to Create Solicitor Goals 1 Open the solicitor’s constituent record. 2 If needed, select the Is a solicitor checkbox on the Bio 1 tab. 3 Click Details. 4 On the Goals tab, click New Goal. 5 Select the type of goal. 6 Use the binoculars to search for the campaign, fund, or appeal record. 7 Enter the goal details. 8 Click Save and Close. 28 #bbcon
  • 29. Steps to Create Solicitor Assignments 1 Open the solicitor’s constituent record. 2 If needed, select the Is a solicitor checkbox on the Bio 1 tab. 3 Click Details. 4 On the Assignments tab, click New Assignment. 5 Use the binoculars to search for the constituent. 6 Enter the assignment details. 7 Click Save and Close. 29 #bbcon
  • 30. Steps to Create Solicitor Dashboards 1 On the navigation bar, click Dashboards. 2 Select the dashboard page to update and click Customize or click New to create a new page. 3 Under Available Panels, select the panel you want to add. 4 Click Add. 5 Click Edit. 6 Define panel properties. 7 Click OK. 30 #bbcon
  • 31. Are you pumped up and ready to go? Don’t forget to complete a session survey! Each completed survey enters you into a drawing to win a complimentary registration to bbcon 2015 in Austin, Texas*. *Blackbaud reserves the right to change or withdraw this promotion at any time, without advance notice. Promotion has no cash value and may not be exchanged, applied to, or combined with any other offer. 31 #bbcon
  • 32. Training and Certification Make Your Daily Tasks Easier Execute Faster Increase Your Effectiveness Visit the Expo’s Training Booth 32 #bbcon

Notas do Editor

  1. Do you track solicitors in The Raiser’s Edge? Yes – great! No – why not? Who are some of the people and companies that are solicitors for your organization? Board members Development staff All staff members Volunteers Matching Gift organizations
  2. Mention exactly what attendees can win — BECAUSE THE GIVEAWAYS ARE SO AWESOME!!! Fabulous Gifts and Prizes! Free training A library of different industry books Scholarship, GoPro Cameras “Speak to Blackbaud experts with hands-on experience, browse training, build a training plan, register for certification, check email at our iPad kiosks, get refreshed at the candy bar, or record a video message in the photo booth!”