1. ISO 9000: 2008 Changes & Overview Presented By: Brandon Kerkstra Management Solutions Group
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5. Your Management System Records Procedures Work Instructions Policy Intent 2 main uses Who What & When How Customer New Manager Managers Managers & Employees
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36. Thank You for Your Attention Brandon Kerkstra Management Solutions Group (616) 365-9822 [email_address]
Notas do Editor
ISO 9000 - Quality Management Systems - Fundamentals & vocabulary. This replaces ISO 8402. ISO 9001 - Quality Management Systems - Requirements The shalls are still there ISO 9004 - Quality Management Systems - Guidance for performance The shoulds are still there ISO 10011 - Guidelines for Auditing Quality Systems (Not part of this course) Transition Planning Guidance - to address Frequently asked Questions (FAQ’s) to arrive at common international interpretations where possible.