Konica Minolta Business Solution's Core Competencies

1. Enterprise Solutions and Support
Capabilities

2. The Evolution of Konica Minolta
Konica Minolta’s business technologies division has seen a rapid transformation over
the past two decades. Prior to the introduction of digital machines, Konica Minolta
copiers reliably reproduced hard copy documents. We actively supported fleets in
many of the largest enterprises.
In 1990 with the advent of the digital copier we were able to integrate hard copy
documents into electronic workflows. This opened up a whole new world for our
customers. For Konica Minolta, this meant change. We were now required to
understand our customers electronic workflows and how our devices can help
enterprises improve their processes thereby reducing costs.
Over time, we have evolved even further. Today we can help our clients with a whole
host of services and solutions focused on improving the management of information
whether hard copy or electronic. Together with our wholly owned IT Services
company, All Covered and our Optimized Print Services capabilities, we can help your
organization manage all of your technology resources. From the desktop to the print
shop. Today Konica Minolta Business Solutions is a true integrator and solutions
provider.
Hardware
1960
Hardware &
Workflow
1990
Workflow &
Services
2008
Our Capabilities and Focus

3. Our People
Konica Minolta’s philosophy is to seek out and retain the most tenured experts in our field. Our major
account group has extensive experience with Global, National and local Major accounts. We have
mastered a team approach for support and management of major account customers. Your team will
have specialists in products, solutions and services. This allows Konica Minolta to identify many more
areas of opportunity to drive down costs and improve efficiencies than our competitors. It also allows us
to implement the recommended solutions effectively and efficiently. In today’s ever changing business
climate, it is imperative to have a team that can tackle, solve and evolve when dealing with complex
technological, workflow and financial issues
Give our people an opportunity to go to work for you!
Our Methodology
Consult: We work with you to identify areas of
your business that need cost containment or
process improvement. We then engage the
appropriate resources to assess your environment
and recommend a solution that focuses on
improving the way work gets done and at the same
time, reducing your overall costs.
Implement: Once we have agreed on a course of
action, Konica Minolta will coordinate the
implementation of our solution. This will typically
begin with a statement of work which details the
scope of the project, resources required and
timeline.
Manage: Once our recommendation has been
implemented, we continue to monitor and evaluate
the effectiveness of our recommendation. Our goal
is to maximize the investments you have made in
Konica Minolta and return the greatest cost savings
and process improvements.
3

4. Managed Print Services
Konica Minolta’s Optimized Print Services
allows organizations to optimize business
processes and streamline the way the output
device fleet is managed.
OPS can help our customers realize:
•
23% average overall cost savings
•
40% reduction in IT help desk calls
•
25% cost reduction in consumables
•
20% cost reduction in unscheduled
maintenance
•
10% cost reduction in installation and
upgrades
•
5% cost reduction in acquisition
Managed IT
Managed IT Services: Regular expert maintenance
will keep your PCs, servers, and networks up and
running, so you minimize downtime and maximize
productivity.
Cloud Services: Public, hybrid and private cloud
computing models each offer unique benefits that
fit different business IT needs.
IT Projects: We have experts in all major
technologies and if you need help with a specific
technology, we have the right expert to quickly
and affordably take care of whatever project you
may have.
Electronic and Hardcopy Workflow
In addition to our award winning service and Technology, Konica Minolta can assist organizations with
enhancing their business processes in the following ways:
•Basic to Advanced “middleware” solutions that allow you to integrate hard copy into electronic
workflow.
• Electronic Document Management Solutions
• Print and Cost Management Solutions
• Desktop Document Collaboration and Editing Solutions
• Document Imaging
• Workflow, Routing and Approval
• Document Collaboration
Data and Document Security
Konica Minolta’s multifunctional bizhub product line is validated to Common Criteria EAL3 security
standards. Common Criteria (CC) is the only internationally recognized standard for IT security testing.
The Konica Minolta security standards provide protection in more than one respect:
• securing the network and network access
• ensuring secure, authorized access to individual output devices
• restricting functionalities where required
• protecting all personal user data and information content processed on the bizhub output systems.
All of Konica Minolta’s comprehensive security functionality is standard on the new-generation bizhub systems.

5. Environmental Sustainability
Konica Minolta has an organization-wide commitment to environmental responsibility. If you are looking
for partners with an environmental focus, there is no better partner than Konica Minolta. We are
engaged in the following programs to support these efforts:
• Green Factory ISO 14001 Certification & Zero Waste Level 1 and 2
• Green Procurement Program
• Designing Environmentally recyclable parts and supplies
• “Plant Based” Simitri Toner
• “Green Machines” with lower power consumption
• Clean Planet Recycling Program
• Member of the “Global 100” most sustainable organizations
• Eco Visoin 2015 & 2050
Production Print
Our line of Production Print solutions are built for production print professionals in CRDs, data centers &
print services. Konica Minolta has the following production print capabilities:
• Award winning production color at 60,70 and 80 pages per minute
• Award winning production monochrome at 95, 105, 120 pages per minute
• The bizhub PRESS C70hc features High Chroma toner. This elevates color, graphics and photographic
imagery to transcendent levels.
• KIP wide format scanners copiers and printers in color and monochrome
• The Screen Truepress Jet520 Series can print at speeds
up to 4,166 duplex pages per minute . This is one of the
world's best selling high speed inkjet systems
Service and Support
Our advanced service and support technologies help to maximize your uptime and customer satisfaction.
The following systems and features ensure your Bizhub products are always performing at their best:
• vCare remote device monitoring technology
• Field Service Handhelds
• myKMBS Customer portal
• 24 x 7 customer support centers
• Advanced demand planning system
• 92% First Call Completion
Awards and Certifications
Konica Minolta’s Bizhub product line has received numerous awards from industry analysts. Here are just
a few of the awards our products have won in the past year:
• BLI “Pick of the Year” award for every color Bizhub
• Brand Keys #1 Brand for customer loyalty 3 years running
• Industry Analysts rated “Best Overall” end-user monochrome/color MFP survey
• Bertl “Readers Choice Award” for overall excellence in printers and digital presses

6. 6