Personal Information
Organização/Local de trabalho
Mumbai Area, India, Maharashtra India
Cargo
Head CRM
Setor
Real Estate/ Construction / Architecture
Sobre
Nitten has over 2 decades of experience in heading functions such as “Customer Experience, CRM, Collections, and Operations” across varied sectors like Real Estate, Insurance and IT.
Marcadores
customer experience
customer centricity
customer service
sales support
cv
resume
customer journey mapping
voice of customer
funding
business model
sales and marketing strategy
innovation
venture pitch
startup
entrepreneurship
business development
operations
channel management
customer experience management
customer defection
churn
churn management
customer retention
informed
alert
new
positive
calm
network
lucky
luck
intuition
excellence
mentor
feedback
improvement
deliberate practice
performance
engagement
customer
strategy
master tough subjects
effective learning
Ver mais
Apresentações
(5)Documentos
(1)Gostaram
(7)Pre-opening interior snagging services for luxury hotels
Samir Khosla
•
Há 11 anos
Acquisition retention loyalty in proper proportion to maximize profitability
suitecx
•
Há 8 anos
Transforming Customer Experience: From Moments to Journeys
McKinsey on Marketing & Sales
•
Há 10 anos
Pace Optimizing Multichannel Strategy 5.1.12v3
derekfmartin
•
Há 11 anos
Great Expectations Retention Workshop2
derekfmartin
•
Há 12 anos
DF13 Salesforce Fundamentals: Strategy for Campaign and Lead Management
Deepa Patel
•
Há 10 anos
Introduction to Business Process Management
Alan McSweeney
•
Há 14 anos
Personal Information
Organização/Local de trabalho
Mumbai Area, India, Maharashtra India
Cargo
Head CRM
Setor
Real Estate/ Construction / Architecture
Sobre
Nitten has over 2 decades of experience in heading functions such as “Customer Experience, CRM, Collections, and Operations” across varied sectors like Real Estate, Insurance and IT.
Marcadores
customer experience
customer centricity
customer service
sales support
cv
resume
customer journey mapping
voice of customer
funding
business model
sales and marketing strategy
innovation
venture pitch
startup
entrepreneurship
business development
operations
channel management
customer experience management
customer defection
churn
churn management
customer retention
informed
alert
new
positive
calm
network
lucky
luck
intuition
excellence
mentor
feedback
improvement
deliberate practice
performance
engagement
customer
strategy
master tough subjects
effective learning
Ver mais