2. NALD
Change – World, Work, Workplace
What we are seeing and hearing
Implications for Workplace Education
3. Online Resource Network for Literacy
and Essential Skills in Canada.
Communications Hub for the field.
Online Resource Network for Literacy
and Essential Skills in Canada.
Communications Hub for the field.
67. Greater competitive pressures
Increasing focus on customer value
Increasingly price sensitive consumers
More Choice –Competitors are a “mouse click” away
Workforce skills are increasingly important
68. AVERAGE MANUFACTURERS' SELLING PRICE 6.8
AVERAGE EXCL. PETROLEUM REFINING 2.3
INTERMEDIATE GOODS 11.5
FINISHED GOODS -6.2
EQUIPMENT -8.9
LABOUR COSTS 21.5
TOTAL RAW MATERIALS 65.4
RAW MATERIALS EXCL. ENERGY 48.3
ENERGY 76.2
-20 -10 0 10 20 30 40 50 60 70 80 90
PERCENT CHANGE
Source: Canadian Manufacturers & Exporters
69. More Collaborative Work
Less 9-5 – more 24/7
Shorter job tenures
More flexible work arrangements
Aging workforce
Greater need for job specific training
70. Tight Labour Supply – going to get much worse
Employer of Choice
SMEs do not have HR skills or resources
Greater focus on Lean, or CI
Respect, Trust, No-Blame, Flexible
Greater emphasis on PEOPLE.
Change in culture and leadership
71.
72. Six minutes to make money to:
•Pay taxes
8:00
•Invest in Training
•Invest in R&D, new products
7:54
7:53 •Make a profit
7:46
7:39
7:32
7:24
7:17
7:10
86
88
90
92
94
96
98
00
02
04
06
19
19
19
19
19
19
19
20
20
20
20
Source: Canadian Manufacturers & Exporters
73. Specific Skill Shortages Constraining Growth 31%
Shortages, but not a Constraint on Growth 30%
Significant Increases in Labour Costs 26%
Competing for Labour 25%
No Problem Attracting or Retaining Skilled Workers 24%
General Labour Shortages Constraining Growth 17%
Shortages Require Firm to Improve 15%
Shortages Require Firm to Invest in Automation 12%
Shortages Require Firm to Outsource 12%
Shortages Require Firm to Close/Forego Product Lines 3%
0% 5% 10% 15% 20% 25% 30% 35%
Percentage of Companies
Source: Canadian Manufacturers & Exporters
75. Orientation of New Employees 69%
Health & Safety 65%
Technical Skills 63%
Leadership/Management Skills 40%
Computer Skills 39%
Lean/Continuous Improvement 33%
Communication Skills 32%
Customer Service 29%
Teamwork 28%
Literacy/Math Skills 4%
0% 10% 20% 30% 40% 50% 60% 70% 80%
Percentage of Companies
Source: Canadian Manufacturers & Exporters
76.
77.
78.
79.
80. Focus on Customer & Supplier Success
Mastering global supply chains
Knowledge management
Continuous commercialization of new and
improved products & processes
Agility & Customization
Customer Value – Design, Engineering, Service,
Financing
Environmental sustainability
Time to market – Product Development to
Customer Response
Lean – Products, Processes, Enterprise, Business
Networks
Source: Canadian Manufacturers & Exporters
81. More this Less this
Continuous Learning One-time “training”
More customer focus Less product focus
Narrow market
More Globally aware
presence
C.I., Lean, TPS, Silos, “good enough”,
enhanced productivity
82.
83. I believe in what the business is doing
To have more flexible schedule
Opportunity to contribute to the business
Less bureaucracy
Impressed by owner
No other opportunity
Profit Sharing
other
0 10 20 30 40 50
84. More flexible, agile
Problem solvers, thinkers
Team members and team leaders
Wide range of skills – not just task related
Masters of technology
Understand customer demand and needs
Lifelong commitment to learning
85. Demand for employees that possess a mix of
both “hard” & “soft” skills is rising as
companies respond to intensified global
economic competition.
86. The need for continuous workplace Learning
has never been greater
Training supports by governments are more
focussed on workplace learning
Lifelong learning occurs in the workplace
Successful firms adopt a “learning culture”
87. Learning used to be something you did solely
in a classroom, like only getting your news
from a newspaper. These days, learning
should be thought of as part formal, informal
and social; it’s continuous, connected and
collaborative.
88. Function below the level they need to be
successful in today’s economy
1% increase in literacy results and 2.5%
increase in productivity and 1.5% increase in
GDP.
Most of these people are in the labour force.
89.
90. Reading Document Use Working with Others Oral Communication
Numeracy Computer Use Thinking Continuous Learning
91. Learn about Essential Skills and the challenges
faced by New Brunswick businesses
Hear some case studies & best practices
Learn about successful programs to address
low essential skills levels with your employees
April 26, Moncton
92. Focus on customer success
Build a learning culture.
See yourself as a global business.
Give your employees the tools and supports
to be problem solvers & risk-takers.
Build learning into everything you do.
