2. Topics
Why automate sales processes?
●
Software demonstration
●
What are the challenges?
●
How to overcome these challenges?
●
A case study
●
Questions and Answers
●
29. Sales calls
●
How many calls are we making per week? Per day?
●
Which customers are we calling?
●
How effective are our sales calls?
●
Tasks
●
Administrative tasks by sales persons
●
Tasks requested by sales persons
●
Collaboration between departments
●
Documents
●
Proposals and quotations
●
Pricing and discounts
●
Customization requirements
●
45. Scenario in 2003
Fast growing market
●
High turnover in sales team
●
Increasing competitive threat from
●
international players
Decreasing profitability
●
Inconsistent sales performance
●
46. Approach
Implementation spread over 2 years
●
Integration with ERP and Excel
●
Management training
●
Incentive scheme related to KPIs
●
Ongoing support and customization
●
Centralized management, distributed
●
operations
47. Scenario in 2007
Consistent sales performance
●
New sales persons easily integrated
●
Additional high-profit product lines using
●
same sales team
Up-to-date sales information
●
All Proposals and Quotations created
●
online
Extending to Collection Management
●