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RETRO MASALA
         (Experience report)



  Agile Cambridge 2012
Bhuwan Lodha | Kanchan Khera

      @bhuwan | @k_khera
We are here to share our
    experiences on making
    retrospectives enjoyable and
    effective

    And would love to learn from your experiences
    as well…


1
Give us the ONE WORD that comes to your
    mind about retrospectives (in your teams)
2
Watch video at https://vimeo.com/49589446
3
Most of us understand the IMPORTANCE of retrospectives…


          So what’s missing?
4
Watch video at https://vimeo.com/49589447
5
So here is our take on the key
    challenges..


    1. The Spice is missing
    2. Recipe is unclear
    3. Is the Kitchen right?


6
Challenge #1




               We do it the same way.. over and over again


       MASALA is missing…
7
Here are a few MASALA references
     I hate.. I love..
     Rate yourself
     Happiness meter
     Hey, Stranger!
     Focus Focus Focus !
     Appreciation only
     What did I learn?
     The Big Picture

8
     Is this our best?
IHate.. I Love..
      Text


     Suitable for teams that have a lot of emotions
     which do not come out in traditional retro
     sessions




9
Rate Yourself
       Text



      Suitable for teams which are complacent and
      need to define the next level




10
What did I learn?
      Text



      Suitable for teams which are too involved in the
      project work. Need to get the spirit of learning
      imbibed




11
Focus Focus Focus
      Text


      Suitable for teams which need to focus deeper
      on certain topics (For example, testing,
      collaboration etc.)




12
What’s your favorite flavor?




13
Challenge #2




14
     No clear framework for retrospectives
Introducing a new framework

                                      Choose your style


        Team Backlog

                                                                 Great Teams




                       Action items     Continuous Improvement



15
Start early: Start retro from sprint 0, as early as possible

     Set a Rhythm

     Have clear roles, who is doing what

     Play it like a game, make clear rules
               (sample)
               - No Laptops
               - No two retrospectives sound the same
               - Only on Fridays
               - Speak up or Dance
               - On Time or Ice Cream


16
Snapshot of a team backlog
        Order   Action Item                           Owner         Status

       1        Setup build monitor                   Rahul         Impediment

       2        Block weekly standing time with       Veena         Pending
                sponsor team
       3        Complete first 4hr training session   Rahul, Pete   Done
                on Selenium
       4        Get better headset for Veena          Biju          Done




17
The 5 Whys technique
        Flurry of leaked bugs                   Technical issue

        Very little automation testing

        Lack of skills (selenium)

        Lack of training for Selenium

        No one talks about trainings

        Manager does not believe in trainings   People issue
18
Challenge #3

     The RIGHT Kitchen

     Retrospectives do not fly far unless
     the organization nurtures a culture
     that supports them




19
A Case Study
     About the team
     Team size: 5
     • Highly skilled
     • Not aligned
     • Low collaboration
     • Co-located

     About the product:
     • Not launched since 2 years
     • Highly demanding sponsor
     • Legacy code


20
Retrospectives in this team
     • Happened every 2 weeks

     • No Action points were noted

     • Same points were discussed in
       almost every retro – No change

     • The purpose of doing
       retrospectives was unclear

     • PO or SM conducted the
       retrospective

21
How we made it effective and interesting
     • Introduced team backlog- action items
       translated into change

     • Conducted different retrospective flavors
           I love-I hate,
           Appreciation only,
           Rate yourself

     • Instead of “what went wrong in last sprint”
       we asked “most boring thing which you have
       done in last sprint”

     • Withheld trust and listened to every feeling

22
All this works because we have
     teams with motivated individuals,
     wanting to take on a journey from
     being Good to GREAT…

     THANK YOU…
     bhuwan_lodha@mckinsey.com
     kanchan_khera@mckinsey.com


23

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Retro Masala

  • 1. RETRO MASALA (Experience report) Agile Cambridge 2012 Bhuwan Lodha | Kanchan Khera @bhuwan | @k_khera
  • 2. We are here to share our experiences on making retrospectives enjoyable and effective And would love to learn from your experiences as well… 1
  • 3. Give us the ONE WORD that comes to your mind about retrospectives (in your teams) 2
  • 4. Watch video at https://vimeo.com/49589446 3
  • 5. Most of us understand the IMPORTANCE of retrospectives… So what’s missing? 4
  • 6. Watch video at https://vimeo.com/49589447 5
  • 7. So here is our take on the key challenges.. 1. The Spice is missing 2. Recipe is unclear 3. Is the Kitchen right? 6
  • 8. Challenge #1 We do it the same way.. over and over again MASALA is missing… 7
  • 9. Here are a few MASALA references I hate.. I love.. Rate yourself Happiness meter Hey, Stranger! Focus Focus Focus ! Appreciation only What did I learn? The Big Picture 8 Is this our best?
  • 10. IHate.. I Love.. Text  Suitable for teams that have a lot of emotions which do not come out in traditional retro sessions 9
  • 11. Rate Yourself  Text  Suitable for teams which are complacent and need to define the next level 10
  • 12. What did I learn?  Text  Suitable for teams which are too involved in the project work. Need to get the spirit of learning imbibed 11
  • 13. Focus Focus Focus  Text  Suitable for teams which need to focus deeper on certain topics (For example, testing, collaboration etc.) 12
  • 15. Challenge #2 14 No clear framework for retrospectives
  • 16. Introducing a new framework Choose your style Team Backlog Great Teams Action items Continuous Improvement 15
  • 17. Start early: Start retro from sprint 0, as early as possible Set a Rhythm Have clear roles, who is doing what Play it like a game, make clear rules (sample) - No Laptops - No two retrospectives sound the same - Only on Fridays - Speak up or Dance - On Time or Ice Cream 16
  • 18. Snapshot of a team backlog Order Action Item Owner Status 1 Setup build monitor Rahul Impediment 2 Block weekly standing time with Veena Pending sponsor team 3 Complete first 4hr training session Rahul, Pete Done on Selenium 4 Get better headset for Veena Biju Done 17
  • 19. The 5 Whys technique Flurry of leaked bugs Technical issue Very little automation testing Lack of skills (selenium) Lack of training for Selenium No one talks about trainings Manager does not believe in trainings People issue 18
  • 20. Challenge #3 The RIGHT Kitchen Retrospectives do not fly far unless the organization nurtures a culture that supports them 19
  • 21. A Case Study About the team Team size: 5 • Highly skilled • Not aligned • Low collaboration • Co-located About the product: • Not launched since 2 years • Highly demanding sponsor • Legacy code 20
  • 22. Retrospectives in this team • Happened every 2 weeks • No Action points were noted • Same points were discussed in almost every retro – No change • The purpose of doing retrospectives was unclear • PO or SM conducted the retrospective 21
  • 23. How we made it effective and interesting • Introduced team backlog- action items translated into change • Conducted different retrospective flavors I love-I hate, Appreciation only, Rate yourself • Instead of “what went wrong in last sprint” we asked “most boring thing which you have done in last sprint” • Withheld trust and listened to every feeling 22
  • 24. All this works because we have teams with motivated individuals, wanting to take on a journey from being Good to GREAT… THANK YOU… bhuwan_lodha@mckinsey.com kanchan_khera@mckinsey.com 23