1. Submitted by Group 3
Advait Bhobe
Chandrashekhar Jindal
Kanumuri Rajashekhar
Raunak Vasandani
Sangram Korekar
Giffin George
Sundeep K
Rahul Kumar

2. FedEx History
1.FedEx was founded at Little Rock, Arkansas (1971)
as Federal Express Corporation and its was
Founded by Frederick W. Smith.
2.FedEx Corporation is a Delaware corporation,
incorporated October 2, 1997. FDX Corporation was
founded in January 1998 with the acquisition
of Caliber System Inc. by Federal Express.
3. In February 2000, FedEx acquired Tower Group
International, an international logistics company.
4.FedEx Corp. acquired privately held Kinko's Inc. in
February 2004 and rebranded it FedEx Kinko's.
5.Revenue for 2011 was US$39.3bn and net income
was US$1.42bn.

3. Key elements which made FedEx
successful globally
 Highly controlled distribution system with constant
information about the status of the shipment.
 FedEx has its own air service in and out of china.
 Uses HUB and SPOKES system-
 The hub-and-spoke distribution network is a system of
connections arranged like a chariot wheel, in which all
traffic moves along spokes connected to the hub at the
center.
 FedEx is made up of more than 300,000 team members
from various walks of life and different cultures
 FedEx has a very good repo with US Govt. which has
achieved it many contracts which makes them best in US
where it has major revenues coming from.

4. Cont…
 Very aggressive competitor.
 First company gave the money back offer if not delivered
on time.
 Online tracking system.
 Quick customs clearance and pick-up and delivery
services.
 Concept of time-criticality & expedited delivery.
 Online package tracking.
 Extended service hours.
 FedEx uses PSP philosophy-
PEOPLE : Customer comes first.
SERVICE : Meeting and exceeding customer expectations.
PROFIT : People’s commitment and empowerment.

5. Factors that made FedEx one of
the best companies to work in :-
 Nice people ,nice management and upward mobility.
 Excellent work is recognized both financially and via
promotions.
 Great company that focuses on clients and
employees, transparent culture.
 FedEx uses 3step innovation system-
 Step 1: Employees freely generate and express
ideas
 Step 2: Acceptance and Collaboration to develop
raw idea into sound business plans.
 Step 3: Adoption, Execution and Implementation of
plan.