SlideShare uma empresa Scribd logo
1 de 11
What We Wished They Taught Us About Startups @ Sloan
Founders & Recruiting
Business Plans
Balance
Fundraising
Venture Capital ,[object Object]
Venture Capital
Early Partnerships
Funnels Visitors Prospects Leads Opts
Real Segmentation 1  Total churn rate (not shown) is calculated as cancelled customers (all time) divided by total customers (all time). Monthly churn  rate is total churn rate divided by average customer lifetime of 4.16 months All Customers Avg. Trans.  < $3k Avg. Trans  > $3k SMBs 28 108 VSBs 21 28 Total 185 Cancelled Customers Avg. Trans.  < $3k Avg. Trans  > $3k SMBs 3 7 VSBs 11 7 Total 28 Monthly Churn Rate  1 Avg. Trans.  < $3k Avg. Trans  > $3k SMBs 2.6 % 1.6 % VSBs 12.6 % 6.0 % Total 3.6 %
Further Reading

Mais conteúdo relacionado

Mais procurados

Strategic Sales And Marketing Management
Strategic Sales And Marketing ManagementStrategic Sales And Marketing Management
Strategic Sales And Marketing ManagementRichard Brooks
 
Global Account Management Perspectives
Global Account Management PerspectivesGlobal Account Management Perspectives
Global Account Management PerspectivesGreg Caldwell
 
Getting Real: Growth, Sales & Metrics
Getting Real: Growth, Sales & MetricsGetting Real: Growth, Sales & Metrics
Getting Real: Growth, Sales & MetricsHoward Gray
 
Key-account-management-journey
Key-account-management-journeyKey-account-management-journey
Key-account-management-journeyDemandFarm
 
New Sample 2 Day Key Account Managers Irish Hardware Trade.
New Sample 2 Day Key Account Managers Irish Hardware Trade.New Sample 2 Day Key Account Managers Irish Hardware Trade.
New Sample 2 Day Key Account Managers Irish Hardware Trade. Jim Coffey
 
The ultimate-blueprint-to-achieve-your-key-account-goals-in-2019-final
The ultimate-blueprint-to-achieve-your-key-account-goals-in-2019-finalThe ultimate-blueprint-to-achieve-your-key-account-goals-in-2019-final
The ultimate-blueprint-to-achieve-your-key-account-goals-in-2019-finalDemandFarm
 
Revegy and Forrester, How to Drive Key Account Growth
Revegy and Forrester, How to Drive Key Account GrowthRevegy and Forrester, How to Drive Key Account Growth
Revegy and Forrester, How to Drive Key Account GrowthRevegy, Inc.
 
Strategic Account Management (S.A.M.) Plans
Strategic Account Management (S.A.M.) PlansStrategic Account Management (S.A.M.) Plans
Strategic Account Management (S.A.M.) PlansCult Collective
 
What's your key account marketing plan
What's your key account marketing planWhat's your key account marketing plan
What's your key account marketing planKunde & Co
 
When data-overwhelms
When data-overwhelms When data-overwhelms
When data-overwhelms DemandFarm
 
Sales Compensation for Tough Times
Sales Compensation for Tough TimesSales Compensation for Tough Times
Sales Compensation for Tough TimesLiz Cobb
 
Sales Webinar | Time is Not Your Friend - Reduce Sales Cycle Length
Sales Webinar | Time is Not Your Friend - Reduce Sales Cycle LengthSales Webinar | Time is Not Your Friend - Reduce Sales Cycle Length
Sales Webinar | Time is Not Your Friend - Reduce Sales Cycle LengthAltify
 
Is the-future-of-sales-ops-as-successful-process-innovators
Is the-future-of-sales-ops-as-successful-process-innovatorsIs the-future-of-sales-ops-as-successful-process-innovators
Is the-future-of-sales-ops-as-successful-process-innovatorsDemandFarm
 
Digital Agency Account Management Overview
Digital Agency Account Management OverviewDigital Agency Account Management Overview
Digital Agency Account Management OverviewCandace Newton
 
5 most important sales metrics 2017
5 most important sales metrics 20175 most important sales metrics 2017
5 most important sales metrics 2017Teamgate CRM
 
Karl campbell selling
Karl campbell sellingKarl campbell selling
Karl campbell sellingKing_Stretch
 
What is A Sales Target And How Do You Track It?
What is A Sales Target And How Do You Track It?What is A Sales Target And How Do You Track It?
What is A Sales Target And How Do You Track It?Pipeliner CRM
 
Surviving The Recession
Surviving The RecessionSurviving The Recession
Surviving The Recessioncreddin
 

Mais procurados (20)

Strategic Sales And Marketing Management
Strategic Sales And Marketing ManagementStrategic Sales And Marketing Management
Strategic Sales And Marketing Management
 
Global Account Management Perspectives
Global Account Management PerspectivesGlobal Account Management Perspectives
Global Account Management Perspectives
 
Getting Real: Growth, Sales & Metrics
Getting Real: Growth, Sales & MetricsGetting Real: Growth, Sales & Metrics
Getting Real: Growth, Sales & Metrics
 
Key-account-management-journey
Key-account-management-journeyKey-account-management-journey
Key-account-management-journey
 
New Sample 2 Day Key Account Managers Irish Hardware Trade.
New Sample 2 Day Key Account Managers Irish Hardware Trade.New Sample 2 Day Key Account Managers Irish Hardware Trade.
New Sample 2 Day Key Account Managers Irish Hardware Trade.
 
Key Account Management
Key Account ManagementKey Account Management
Key Account Management
 
The ultimate-blueprint-to-achieve-your-key-account-goals-in-2019-final
The ultimate-blueprint-to-achieve-your-key-account-goals-in-2019-finalThe ultimate-blueprint-to-achieve-your-key-account-goals-in-2019-final
The ultimate-blueprint-to-achieve-your-key-account-goals-in-2019-final
 
Revegy and Forrester, How to Drive Key Account Growth
Revegy and Forrester, How to Drive Key Account GrowthRevegy and Forrester, How to Drive Key Account Growth
Revegy and Forrester, How to Drive Key Account Growth
 
Strategic Account Management (S.A.M.) Plans
Strategic Account Management (S.A.M.) PlansStrategic Account Management (S.A.M.) Plans
Strategic Account Management (S.A.M.) Plans
 
What's your key account marketing plan
What's your key account marketing planWhat's your key account marketing plan
What's your key account marketing plan
 
When data-overwhelms
When data-overwhelms When data-overwhelms
When data-overwhelms
 
Sales Compensation for Tough Times
Sales Compensation for Tough TimesSales Compensation for Tough Times
Sales Compensation for Tough Times
 
Sales Webinar | Time is Not Your Friend - Reduce Sales Cycle Length
Sales Webinar | Time is Not Your Friend - Reduce Sales Cycle LengthSales Webinar | Time is Not Your Friend - Reduce Sales Cycle Length
Sales Webinar | Time is Not Your Friend - Reduce Sales Cycle Length
 
Is the-future-of-sales-ops-as-successful-process-innovators
Is the-future-of-sales-ops-as-successful-process-innovatorsIs the-future-of-sales-ops-as-successful-process-innovators
Is the-future-of-sales-ops-as-successful-process-innovators
 
KAM STRATEGY
KAM STRATEGYKAM STRATEGY
KAM STRATEGY
 
Digital Agency Account Management Overview
Digital Agency Account Management OverviewDigital Agency Account Management Overview
Digital Agency Account Management Overview
 
5 most important sales metrics 2017
5 most important sales metrics 20175 most important sales metrics 2017
5 most important sales metrics 2017
 
Karl campbell selling
Karl campbell sellingKarl campbell selling
Karl campbell selling
 
What is A Sales Target And How Do You Track It?
What is A Sales Target And How Do You Track It?What is A Sales Target And How Do You Track It?
What is A Sales Target And How Do You Track It?
 
Surviving The Recession
Surviving The RecessionSurviving The Recession
Surviving The Recession
 

Destaque

La generación del 27
La generación del 27La generación del 27
La generación del 27Aster
 
2013 03-06 ITWeb GRC presentation on reputation management
2013 03-06 ITWeb GRC presentation on reputation management2013 03-06 ITWeb GRC presentation on reputation management
2013 03-06 ITWeb GRC presentation on reputation managementPaul Jacobson
 
Information + insight = action
Information + insight = actionInformation + insight = action
Information + insight = actionPrasad Narasimhan
 
Educating charlie using content
Educating charlie using contentEducating charlie using content
Educating charlie using contentReinҲ Rein
 
mic indreptar pentru formulari cotidiene in birou
mic indreptar pentru formulari cotidiene in biroumic indreptar pentru formulari cotidiene in birou
mic indreptar pentru formulari cotidiene in birousokoban
 
Legal Aspects Of New Media 2nd Annual New Media
Legal Aspects Of New Media   2nd Annual New MediaLegal Aspects Of New Media   2nd Annual New Media
Legal Aspects Of New Media 2nd Annual New MediaPaul Jacobson
 
Soc 03 Saint Blancard Rick
Soc 03 Saint Blancard RickSoc 03 Saint Blancard Rick
Soc 03 Saint Blancard Ricksaintblancard
 
Sweden versus Britain nightclub
Sweden versus Britain nightclubSweden versus Britain nightclub
Sweden versus Britain nightclubsokoban
 
HAMBARUL.pps
HAMBARUL.ppsHAMBARUL.pps
HAMBARUL.ppssokoban
 
railway routes
railway routesrailway routes
railway routessokoban
 
splendori si incantare
splendori si incantaresplendori si incantare
splendori si incantaresokoban
 
20161004 “Open Data Web” – A Linked Open Data Repository Built with CKAN
20161004 “Open Data Web” – A Linked Open Data Repository Built with CKAN20161004 “Open Data Web” – A Linked Open Data Repository Built with CKAN
20161004 “Open Data Web” – A Linked Open Data Repository Built with CKANandrea huang
 
Media And Money
Media And MoneyMedia And Money
Media And MoneyJohn Healy
 
影音平台混搭應用與創用CC版權概念
影音平台混搭應用與創用CC版權概念影音平台混搭應用與創用CC版權概念
影音平台混搭應用與創用CC版權概念relax.chi
 

Destaque (20)

La generación del 27
La generación del 27La generación del 27
La generación del 27
 
JavaEasyFashion
JavaEasyFashionJavaEasyFashion
JavaEasyFashion
 
Mexic
MexicMexic
Mexic
 
2013 03-06 ITWeb GRC presentation on reputation management
2013 03-06 ITWeb GRC presentation on reputation management2013 03-06 ITWeb GRC presentation on reputation management
2013 03-06 ITWeb GRC presentation on reputation management
 
Jisc rsc morris_2012
Jisc rsc morris_2012Jisc rsc morris_2012
Jisc rsc morris_2012
 
Information + insight = action
Information + insight = actionInformation + insight = action
Information + insight = action
 
Educating charlie using content
Educating charlie using contentEducating charlie using content
Educating charlie using content
 
mic indreptar pentru formulari cotidiene in birou
mic indreptar pentru formulari cotidiene in biroumic indreptar pentru formulari cotidiene in birou
mic indreptar pentru formulari cotidiene in birou
 
Roma
RomaRoma
Roma
 
Legal Aspects Of New Media 2nd Annual New Media
Legal Aspects Of New Media   2nd Annual New MediaLegal Aspects Of New Media   2nd Annual New Media
Legal Aspects Of New Media 2nd Annual New Media
 
Soc 03 Saint Blancard Rick
Soc 03 Saint Blancard RickSoc 03 Saint Blancard Rick
Soc 03 Saint Blancard Rick
 
Sweden versus Britain nightclub
Sweden versus Britain nightclubSweden versus Britain nightclub
Sweden versus Britain nightclub
 
HAMBARUL.pps
HAMBARUL.ppsHAMBARUL.pps
HAMBARUL.pps
 
railway routes
railway routesrailway routes
railway routes
 
splendori si incantare
splendori si incantaresplendori si incantare
splendori si incantare
 
Managing your digital footprint
Managing your digital footprintManaging your digital footprint
Managing your digital footprint
 
20161004 “Open Data Web” – A Linked Open Data Repository Built with CKAN
20161004 “Open Data Web” – A Linked Open Data Repository Built with CKAN20161004 “Open Data Web” – A Linked Open Data Repository Built with CKAN
20161004 “Open Data Web” – A Linked Open Data Repository Built with CKAN
 
Media And Money
Media And MoneyMedia And Money
Media And Money
 
Cycling Bachelors
Cycling BachelorsCycling Bachelors
Cycling Bachelors
 
影音平台混搭應用與創用CC版權概念
影音平台混搭應用與創用CC版權概念影音平台混搭應用與創用CC版權概念
影音平台混搭應用與創用CC版權概念
 

Último

MASTERING FOREX: STRATEGIES FOR SUCCESS.pdf
MASTERING FOREX: STRATEGIES FOR SUCCESS.pdfMASTERING FOREX: STRATEGIES FOR SUCCESS.pdf
MASTERING FOREX: STRATEGIES FOR SUCCESS.pdfCocity Enterprises
 
Benefits & Risk Of Stock Loans
Benefits & Risk Of Stock LoansBenefits & Risk Of Stock Loans
Benefits & Risk Of Stock LoansMartinRowse
 
Strategic Resources May 2024 Corporate Presentation
Strategic Resources May 2024 Corporate PresentationStrategic Resources May 2024 Corporate Presentation
Strategic Resources May 2024 Corporate PresentationAdnet Communications
 
Collecting banker, Capacity of collecting Banker, conditions under section 13...
Collecting banker, Capacity of collecting Banker, conditions under section 13...Collecting banker, Capacity of collecting Banker, conditions under section 13...
Collecting banker, Capacity of collecting Banker, conditions under section 13...RaniT11
 
Explore Dual Citizenship in Africa | Citizenship Benefits & Requirements
Explore Dual Citizenship in Africa | Citizenship Benefits & RequirementsExplore Dual Citizenship in Africa | Citizenship Benefits & Requirements
Explore Dual Citizenship in Africa | Citizenship Benefits & Requirementsmarketingkingdomofku
 
Fixed exchange rate and flexible exchange rate.pptx
Fixed exchange rate and flexible exchange rate.pptxFixed exchange rate and flexible exchange rate.pptx
Fixed exchange rate and flexible exchange rate.pptxTintoTom3
 
Famous Kala Jadu, Black magic expert in Faisalabad and Kala ilam specialist i...
Famous Kala Jadu, Black magic expert in Faisalabad and Kala ilam specialist i...Famous Kala Jadu, Black magic expert in Faisalabad and Kala ilam specialist i...
Famous Kala Jadu, Black magic expert in Faisalabad and Kala ilam specialist i...batoole333
 
In Sharjah ௵(+971)558539980 *_௵abortion pills now available.
In Sharjah ௵(+971)558539980 *_௵abortion pills now available.In Sharjah ௵(+971)558539980 *_௵abortion pills now available.
In Sharjah ௵(+971)558539980 *_௵abortion pills now available.hyt3577
 
Pension dashboards forum 1 May 2024 (1).pdf
Pension dashboards forum 1 May 2024 (1).pdfPension dashboards forum 1 May 2024 (1).pdf
Pension dashboards forum 1 May 2024 (1).pdfHenry Tapper
 
Dubai Call Girls Deira O525547819 Dubai Call Girls Bur Dubai Multiple
Dubai Call Girls Deira O525547819 Dubai Call Girls Bur Dubai MultipleDubai Call Girls Deira O525547819 Dubai Call Girls Bur Dubai Multiple
Dubai Call Girls Deira O525547819 Dubai Call Girls Bur Dubai Multiplekojalpk89
 
Turbhe Fantastic Escorts📞📞9833754194 Kopar Khairane Marathi Call Girls-Kopar ...
Turbhe Fantastic Escorts📞📞9833754194 Kopar Khairane Marathi Call Girls-Kopar ...Turbhe Fantastic Escorts📞📞9833754194 Kopar Khairane Marathi Call Girls-Kopar ...
Turbhe Fantastic Escorts📞📞9833754194 Kopar Khairane Marathi Call Girls-Kopar ...priyasharma62062
 
Virar Best Sex Call Girls Number-📞📞9833754194-Poorbi Nalasopara Housewife Cal...
Virar Best Sex Call Girls Number-📞📞9833754194-Poorbi Nalasopara Housewife Cal...Virar Best Sex Call Girls Number-📞📞9833754194-Poorbi Nalasopara Housewife Cal...
Virar Best Sex Call Girls Number-📞📞9833754194-Poorbi Nalasopara Housewife Cal...priyasharma62062
 
Kurla Capable Call Girls ,07506202331, Sion Affordable Call Girls
Kurla Capable Call Girls ,07506202331, Sion Affordable Call GirlsKurla Capable Call Girls ,07506202331, Sion Affordable Call Girls
Kurla Capable Call Girls ,07506202331, Sion Affordable Call GirlsPriya Reddy
 
logistics industry development power point ppt.pdf
logistics industry development power point ppt.pdflogistics industry development power point ppt.pdf
logistics industry development power point ppt.pdfSalimullah13
 
Call Girls Howrah ( 8250092165 ) Cheap rates call girls | Get low budget
Call Girls Howrah ( 8250092165 ) Cheap rates call girls | Get low budgetCall Girls Howrah ( 8250092165 ) Cheap rates call girls | Get low budget
Call Girls Howrah ( 8250092165 ) Cheap rates call girls | Get low budgetSareena Khatun
 
Significant AI Trends for the Financial Industry in 2024 and How to Utilize Them
Significant AI Trends for the Financial Industry in 2024 and How to Utilize ThemSignificant AI Trends for the Financial Industry in 2024 and How to Utilize Them
Significant AI Trends for the Financial Industry in 2024 and How to Utilize Them360factors
 
✂️ 👅 Independent Bhubaneswar Escorts Odisha Call Girls With Room Bhubaneswar ...
✂️ 👅 Independent Bhubaneswar Escorts Odisha Call Girls With Room Bhubaneswar ...✂️ 👅 Independent Bhubaneswar Escorts Odisha Call Girls With Room Bhubaneswar ...
✂️ 👅 Independent Bhubaneswar Escorts Odisha Call Girls With Room Bhubaneswar ...Call Girls Mumbai
 
Solution Manual For Financial Statement Analysis, 13th Edition By Charles H. ...
Solution Manual For Financial Statement Analysis, 13th Edition By Charles H. ...Solution Manual For Financial Statement Analysis, 13th Edition By Charles H. ...
Solution Manual For Financial Statement Analysis, 13th Edition By Charles H. ...rightmanforbloodline
 
Toronto dominion bank investor presentation.pdf
Toronto dominion bank investor presentation.pdfToronto dominion bank investor presentation.pdf
Toronto dominion bank investor presentation.pdfJinJiang6
 

Último (20)

MASTERING FOREX: STRATEGIES FOR SUCCESS.pdf
MASTERING FOREX: STRATEGIES FOR SUCCESS.pdfMASTERING FOREX: STRATEGIES FOR SUCCESS.pdf
MASTERING FOREX: STRATEGIES FOR SUCCESS.pdf
 
Benefits & Risk Of Stock Loans
Benefits & Risk Of Stock LoansBenefits & Risk Of Stock Loans
Benefits & Risk Of Stock Loans
 
Strategic Resources May 2024 Corporate Presentation
Strategic Resources May 2024 Corporate PresentationStrategic Resources May 2024 Corporate Presentation
Strategic Resources May 2024 Corporate Presentation
 
Collecting banker, Capacity of collecting Banker, conditions under section 13...
Collecting banker, Capacity of collecting Banker, conditions under section 13...Collecting banker, Capacity of collecting Banker, conditions under section 13...
Collecting banker, Capacity of collecting Banker, conditions under section 13...
 
Explore Dual Citizenship in Africa | Citizenship Benefits & Requirements
Explore Dual Citizenship in Africa | Citizenship Benefits & RequirementsExplore Dual Citizenship in Africa | Citizenship Benefits & Requirements
Explore Dual Citizenship in Africa | Citizenship Benefits & Requirements
 
Fixed exchange rate and flexible exchange rate.pptx
Fixed exchange rate and flexible exchange rate.pptxFixed exchange rate and flexible exchange rate.pptx
Fixed exchange rate and flexible exchange rate.pptx
 
Famous Kala Jadu, Black magic expert in Faisalabad and Kala ilam specialist i...
Famous Kala Jadu, Black magic expert in Faisalabad and Kala ilam specialist i...Famous Kala Jadu, Black magic expert in Faisalabad and Kala ilam specialist i...
Famous Kala Jadu, Black magic expert in Faisalabad and Kala ilam specialist i...
 
In Sharjah ௵(+971)558539980 *_௵abortion pills now available.
In Sharjah ௵(+971)558539980 *_௵abortion pills now available.In Sharjah ௵(+971)558539980 *_௵abortion pills now available.
In Sharjah ௵(+971)558539980 *_௵abortion pills now available.
 
Pension dashboards forum 1 May 2024 (1).pdf
Pension dashboards forum 1 May 2024 (1).pdfPension dashboards forum 1 May 2024 (1).pdf
Pension dashboards forum 1 May 2024 (1).pdf
 
Dubai Call Girls Deira O525547819 Dubai Call Girls Bur Dubai Multiple
Dubai Call Girls Deira O525547819 Dubai Call Girls Bur Dubai MultipleDubai Call Girls Deira O525547819 Dubai Call Girls Bur Dubai Multiple
Dubai Call Girls Deira O525547819 Dubai Call Girls Bur Dubai Multiple
 
Turbhe Fantastic Escorts📞📞9833754194 Kopar Khairane Marathi Call Girls-Kopar ...
Turbhe Fantastic Escorts📞📞9833754194 Kopar Khairane Marathi Call Girls-Kopar ...Turbhe Fantastic Escorts📞📞9833754194 Kopar Khairane Marathi Call Girls-Kopar ...
Turbhe Fantastic Escorts📞📞9833754194 Kopar Khairane Marathi Call Girls-Kopar ...
 
Virar Best Sex Call Girls Number-📞📞9833754194-Poorbi Nalasopara Housewife Cal...
Virar Best Sex Call Girls Number-📞📞9833754194-Poorbi Nalasopara Housewife Cal...Virar Best Sex Call Girls Number-📞📞9833754194-Poorbi Nalasopara Housewife Cal...
Virar Best Sex Call Girls Number-📞📞9833754194-Poorbi Nalasopara Housewife Cal...
 
Kurla Capable Call Girls ,07506202331, Sion Affordable Call Girls
Kurla Capable Call Girls ,07506202331, Sion Affordable Call GirlsKurla Capable Call Girls ,07506202331, Sion Affordable Call Girls
Kurla Capable Call Girls ,07506202331, Sion Affordable Call Girls
 
logistics industry development power point ppt.pdf
logistics industry development power point ppt.pdflogistics industry development power point ppt.pdf
logistics industry development power point ppt.pdf
 
Call Girls Howrah ( 8250092165 ) Cheap rates call girls | Get low budget
Call Girls Howrah ( 8250092165 ) Cheap rates call girls | Get low budgetCall Girls Howrah ( 8250092165 ) Cheap rates call girls | Get low budget
Call Girls Howrah ( 8250092165 ) Cheap rates call girls | Get low budget
 
Significant AI Trends for the Financial Industry in 2024 and How to Utilize Them
Significant AI Trends for the Financial Industry in 2024 and How to Utilize ThemSignificant AI Trends for the Financial Industry in 2024 and How to Utilize Them
Significant AI Trends for the Financial Industry in 2024 and How to Utilize Them
 
✂️ 👅 Independent Bhubaneswar Escorts Odisha Call Girls With Room Bhubaneswar ...
✂️ 👅 Independent Bhubaneswar Escorts Odisha Call Girls With Room Bhubaneswar ...✂️ 👅 Independent Bhubaneswar Escorts Odisha Call Girls With Room Bhubaneswar ...
✂️ 👅 Independent Bhubaneswar Escorts Odisha Call Girls With Room Bhubaneswar ...
 
Solution Manual For Financial Statement Analysis, 13th Edition By Charles H. ...
Solution Manual For Financial Statement Analysis, 13th Edition By Charles H. ...Solution Manual For Financial Statement Analysis, 13th Edition By Charles H. ...
Solution Manual For Financial Statement Analysis, 13th Edition By Charles H. ...
 
Toronto dominion bank investor presentation.pdf
Toronto dominion bank investor presentation.pdfToronto dominion bank investor presentation.pdf
Toronto dominion bank investor presentation.pdf
 
W.D. Gann Theory Complete Information.pdf
W.D. Gann Theory Complete Information.pdfW.D. Gann Theory Complete Information.pdf
W.D. Gann Theory Complete Information.pdf
 

What They Dont Teach You At Sloan