1. Oracle Sun
Hardware Maintenance
Some Questions You May Have…
Better Service. Better Value.

2. "Do you require operating system support
on your Oracle Sun systems?"
 TERiX offers operating system support on
Solaris 10 and prior versions without
compromising OEM intellectual property. We
are recognized as the UNIX OS expert in the
third party market (including HP-UX, AIX, and
many others).
Better Service. Better Value.

3. "Are Oracle Sun servers running
in the datacenter?"
 TERiX started as a Sun maintenance company,
and while we have greatly expanded our
business model in 15 years of business, we
recognize the increased need for Oracle Sun
alternatives in the marketplace today. We offer
flexible maintenance solutions for Sunfire,
Blade, and SPARC systems.
Better Service. Better Value.

4. "Are you dissatisfied with the problems
created by your current provider?"
 Customer satisfaction is our number one goal
and delivering flexible, best-fit hardware
maintenance solutions is our only business. We
deliver tailored SLA coverage with complete
transparency on every service ticket. Most
OEMs obsess over their share price; TERiX
chooses to obsess over the customer instead.
Better Service. Better Value.

5. About TERiX
TERiX Computer Service delivers enterprise-grade support for servers, storage,
network hardware and operating systems from over 30 manufacturers
including IBM, HP, Oracle Sun, Cisco, and EMC. TERiX relentlessly focuses on
customer satisfaction to exceed Service Level benchmarks and deliver a
superior alternative to OEM hardware support. TERiX customers include a
significant portion of the Fortune 50 and more than twenty U.S. and Canadian
federal government agencies. In business since 1997, TERiX is headquartered
in Sunnyvale, California, and can be found online at
http://www.terix.com/index.php
MAINTAINING YOUR DATACENTER
Server | Storage | Network | UNIX Operating Systems
www.terix.com
E-Mail: multivendorsupport@terix.com
Phone: 614.339.4239
Better Service. Better Value.