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Help Desk & Repair Center


        Computer Techs:
   Aaron Swett & Mike Garvey
Help Desk
• Place to start if you are having computer
  problems
• Located in the main hallway near the main
  entrance
• Opened at 7 a.m.
• Problem will be troubleshoot and attempted to be
  fixed
• If unresolved, a referral to the BHS-Repair Center
  will be issued
• You cannot go to the Repair Center without a
  referral from the Help Desk
Help Desk
• Basic Computing Issues
  – Login
  – Rebooting
  – Wi-Fi
  – Resolution/Display settings
  – Saving Location
Repair Center
•   Located in the north end of BHS Library
•   Opened at 7 a.m.
•   Complex repairs take place here
•   Loaner units are issued here if they need to
    stay over night
Repair Center
• Monitoring of computers will be taking place
  as students use them
• This is to insure students will not be
  experiencing problems
• If so we can provide some kind of assistance

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Help desk & tech center

  • 1. Help Desk & Repair Center Computer Techs: Aaron Swett & Mike Garvey
  • 2. Help Desk • Place to start if you are having computer problems • Located in the main hallway near the main entrance • Opened at 7 a.m. • Problem will be troubleshoot and attempted to be fixed • If unresolved, a referral to the BHS-Repair Center will be issued • You cannot go to the Repair Center without a referral from the Help Desk
  • 3. Help Desk • Basic Computing Issues – Login – Rebooting – Wi-Fi – Resolution/Display settings – Saving Location
  • 4. Repair Center • Located in the north end of BHS Library • Opened at 7 a.m. • Complex repairs take place here • Loaner units are issued here if they need to stay over night
  • 5. Repair Center • Monitoring of computers will be taking place as students use them • This is to insure students will not be experiencing problems • If so we can provide some kind of assistance