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Semelhante a 603 Final Presentation
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603 Final Presentation
- 1. Automated Checkout Patricia Becker-Sabik
- 17. Stakeholders
- 22. Timeline
- 27. Conclusion
Notas do Editor
- Currently, the circulation desk is solely responsible for checkout of materials. Circulation desk is the public image of the library. Often people do no venture further into the library than the circulation desk. They may select books from the OPAC at home and then pick up the holds at the circulation desk. Circulation staff handle issues ranging from dispensing holds and rectifying account issues to establishing library accounts and internet connections.
- Public library’s patronage includes the elderly, who often take public transit to and from the facility, and small children, who often get overwhelmed with waiting in line and crowds. During peak hours (especially weekends and summertime) these delays can cause patrons to abandon their items. Additionally, the staff has had multiple occurrences of repetitive motion injuries, most likely sustained by repeatedly scanning heavy books for checkout and renewal purposes.
- These functions would be redirected to the automated checkout units as you can see in the following slides.
- Chosen for its ease of use, I-circ offers compatibility with future technological enhancements, service reputation, standards conformance and cost competitiveness. Even if the user is not english or spanish speaking, the screen visual prompts them to each task. The audio instructions will prompt a user to go to the circulation desk for assistance if items cannot be checked out or if there is a hold requiring assistance (beyond renewing items or paying a fee). IM is handy for communicating special events/closings to the public and for letting circulation desk staff know when the I-circ machines require attention, for instance more paper for the printer.
- While RFID allows for dynamic control and scanning of multiple items simultaneously, it is cost prohibitive to convert at this time. Tags alone can run up to $1 and there is a good chance for damage or removal necessitating replacement. A security system is not deemed necessary at this time because of the high installation costs and monitoring fees. If the library experiences inventory loss, the I-circ system can be retrofitted for both of these technologies
- We recognize that some patrons may be hesitant to embrace this new technology. Especially our elderly patrons who may want to chat a bit during the checkout process. We do not want to discourage this, nor do we want to discourage the friendly exchanges that we have with our young patrons. However, we believe that the majority of patrons will use the I-circ automated checkout stations to expedite their checkout process and the lengthy queues for service at the checkout desk will be eliminated. Most patrons will appreciate the increased privacy and will ultimately enjoy using the I-circ systems.