That arrests revenue leakage and increases customer satisfaction through accurate bills thereby increasing telecom operator’s brand value.

1. Contain
Revenue
Leakage
Contain
Revenue
Leakage
Automated
Pre-bill Auditing Solution
A UNIQUE
ONE-OF-A-KIND
SOLUTION

2. TSP
Revenue leakage
Bill-run delays
Subscriber
Dissatisfied Customers
Customer Churn
Impacted
StakeholdersManual auditing of Bills
Small sample size for audit due
to 48-hr time constraint
Configuration issues in bill plan
Process related issues in timely
connection/disconnection of VAS/discounts%-
$
Possible Revenue Leakage Sources
that arrests revenue leakage and
increases customer satisfaction
through accurate bills thereby
increasing telecom operator’s brand
value.
uniserve™ Assure | 2
An Automated
Pre-Bill Audit System
Stringent Regulatory
Penalities
Bad Press
NEWS

3. Audit sample
selection
Plan configuration
assurance:
Plan
configurator:
Bill run assurance:
Key functionalities
At one of our implementations, uniserve
Assure identified revenue leakage to the
tune of 0.04% month-on-month in a span of
5 months, among a sample of 500,000
subscribers, caused by incorrect applying of
discounts
In a separate instance, uniserve Assure
detected 2000 ++ cases of excess discount
within a span of 5 months
Campaigning
The Telecom
Operator ran a
campaign to
identify errors in
their bills to
increase their
brand image
 Sample selection based
on:
 almost all the
components of a bill
plan
 Various customer and
contract status
 Random selection
supports both percentage
based and no. of
contracts for a bill-cycle
 Report on total no. of
contracts selected along
with contract IDs
 Facilitates smoother pre-bill audits:
 Provision to validate production
plans/components as soon as launched, to
ensure error-free
 Native Plan Configurator
engine supports creation
of all the rate plan
components
 Supports individual and
bulk rate plan creation
 Acts as independent Rate
Plan source for bill audit
 Automates the validation of all the bill entities
 Validations of all discount types across subscribers and across multiple accounts
 Recurring and non-recurring changes validations covering 130+ Scenarios
 Supports multi-validation:
 Bill Vs Uniserve Assure (audit)
 Bill & Uniserve Assure (audit) Vs Bill Plan
 Generation of audit reports either in CSV format or index to Database
 Separate audit logs for entities with errors for quick issue resolution
 Helps Marketing/Business/IT team know the impact of a bill Plan before it is
launched
uniserve™ Assure | 3

4. Benefits
Secunderabad
A1,Vikrampuri
Secunderabad - 500 009.AP,INDIA
Tel:+91-40-44558585/27849019/27844551
Fax:+91-40-27819040
e-mail:info@intense.in
Mumbai
101,Vaishnav Apt,Dr.Charat Singh Colony
Nr.Solitare Corporate Park,Chakala,Andheri (E)
Mumbai - 400 093.
Tel:+91-22-32419713/32064648/28253400
e-mail:sales.mumbai@intense.in
Bangalore
103,Krishna Chambers,
20/21,Konena Agrahara,5th Cross,
Airport Road,Bangalore - 560017
Tel:+91-80-324 91083/30588333/9741922511
e-mail: sales.bangalore@intense.in
Noida
A-1/E,Sector - 16
Noida - 201301
Uttar Pradesh
Tel:+91-120- 4743900 to 10
e-mail:sales.delhi@intense.in
INDIA
Intense Technologies Limited
10481 NW 36 Street,
Miami FL 33178 USA
Tel:+1 954 545 2037,GSM:+1 305 509 1250
e-mail:jaime.diamand@in10stech.com
UNITED STATES OF AMERICA
9,Temasek Boulevard # 19-05
Suntec Tower 2
Singapore 038989
Tel:+65-8288-1859
SINGAPORE
P.O.Box 88174,
Dubai
Tel:+971-4-2653202 / 56-6499568
e-mail:info@intense.in
UNITED ARAB EMIRATES
www.in10stech.com
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 Automates the
pre-bill-audit by
considering 100%
subscribers – No
limitation on the pre-bill
audit sample
 Helps Finance team contain
under-billing & over-billing
issues which lead to
 Improved customer
satisfaction & loyalty
 No overstating of revenue
 Avoid penalties by
consumer forums
and/or industry body  Cost effective solution as
 It minimizes skilled
manpower costs
 Eliminates bill disputes
and improves
collections
 Greater Control & Improved
operational efficiency
 Reduced and consistent
turn-around-time (TAT)
 Achieve max. accuracy
as there’s no human
intervention for audit