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TIPS TO
MAKE                ST
     YOUR




            SOCAP
            EXPERIENCE
            SUCCESSFUL
SOCAP’S MANTRA




                 Committed to promoting customer
                 care and customer engagement as
                 a competitive advantage in
                 business.
HISTORY OF SOCAP

•   Founded in 1973

•   Represents over 3,000
    customer care experts across
    all industries.

•   Member titles include: Vice
    Presidents, Directors, Manage
    rs and Supervisors

•   From top Customer Care
    Companies
LET’S TALK ABOUT
THE 2013 SYMPOSIUM…
CONNECT WITH PEOPLE
BEFORE GOING, SO YOU CAN
FIND THEM DURING SOCAP




                           SEEK OUT THOSE
                           •   On mySOCAP
                           •   In your industry
                           •   In your regional chapter

Source: gcflearnfree.org
WHAT TO PACK

•    Business casual &
     casual clothes

•    Comfortable shoes

•    A camera




    Source: whatshewears.ie
DON’T FORGET TO BRING
LOTS OF BUSINESS CARDS!
                          Source: Poolcode
WHERE IT’S BEING HELD…




Source: Google Maps
DON’T FORGET TO BOOK
YOUR HOTEL EARLY!




                       Source: worldtoursusa.com
ARRIVE ON SATURDAY FOR
THE WELCOME RECEPTION




Source: Air-And-Space.com
MAKE SURE
TO REGISTER




              Receive your Red badge,
                Symposium schedule,
                       and cool swag!
ATTEND THE 1st TIMERS
RECEPTION ON SUNDAY
CHOSE PRESENTATION TOPICS
YOU KNOW NOTHING ABOUT.
SOCAP Members
are friendly to the
Red Badges so…




                      DON’T BE AFRAID TO
                      APPROACH PEOPLE
…IF YOU SEE THIS GUY, STOP
AND INTRODUCE YOURSELF!
                     This is Matthew D'Uva,
                     SOCAP President & CEO
THE CONVERSATIONS
CAN BE PRICELESS
DON’T SIT WITH YOUR
COLLEAGUES AT LUNCH
VISIT MYSOCAP TO CONNECT
WITH ATTENDEES (my.socap.org)
MEET AN EXHIBITOR, REGISTER
FOR THE RAFFLES
AFTER THE CONFERENCE, LOG
ON TO TO ACCESS THE
SPEAKER PPT
TAKE ADVANTAGE OF THE
MEMBER DIRECTORY ONLINE
CONNECT WITH MEMBERS
USING SOCIAL MEDIA
Source: jennlisak.com
BE SURE TO TWEET DURING
THE CONFERENCE USING THE
HASHTAG #SYMP13




Source: blog.simplek12.com
SMILE FOR THE PHOTOGRAPHER
BECAUSE YOUR PICTURE MIGHT
END UP ON FACEBOOK
PACK BACKUP POWER




                    Source: allwelike.com
SOCAP NIGHT LIFE!




                    Source: thenewsandiego.com
THIS IS WHERE THE BEST
NETWORKING HAPPENS!
ONCE BACK HOME…




                  Don’t forget to connect
                  with the
                  new contacts you’ve
                  made on mySOCAP!

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Get The Most Out Of the SOCAP 2013 Symposium!

Notas do Editor

  1. SOCAP Night life!