2. SOCAP’S MANTRA
Committed to promoting customer
care and customer engagement as
a competitive advantage in
business.
3. HISTORY OF SOCAP
• Founded in 1973
• Represents over 3,000
customer care experts across
all industries.
• Member titles include: Vice
Presidents, Directors, Manage
rs and Supervisors
• From top Customer Care
Companies
5. CONNECT WITH PEOPLE
BEFORE GOING, SO YOU CAN
FIND THEM DURING SOCAP
SEEK OUT THOSE
• On mySOCAP
• In your industry
• In your regional chapter
Source: gcflearnfree.org
6. WHAT TO PACK
• Business casual &
casual clothes
• Comfortable shoes
• A camera
Source: whatshewears.ie
7. DON’T FORGET TO BRING
LOTS OF BUSINESS CARDS!
Source: Poolcode