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determine one (1) key differentiating factor between the new approach to quality and
performance management that you chose and past approaches. Indicate whether or not the new
approach is likely to derive better performance results than past approaches. Provide support for
your rationale.
Solution
1 key differentiating factor between the new approach to quality management and the past
approach is that the new approach is less formal in structure, is less prescriptive and is more
aligned with the organizational strategy.
The new quality and performance management approach that i have selected for drawing the
above differences is BPR or business process re-engineering. BPR aims at optimizing the
processes within an organization.
The new approach is likely to derive better performance due to the following reasons:
(a) the new approach is more aligned with the firm's strategy. (b) the new approach creates less
bureacracy due to its informal structure (c) it uses knowledge in an effective way, best suited to
meet the desired results

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determine one (1) key differentiating factor between the new approac.pdf

  • 1. determine one (1) key differentiating factor between the new approach to quality and performance management that you chose and past approaches. Indicate whether or not the new approach is likely to derive better performance results than past approaches. Provide support for your rationale. Solution 1 key differentiating factor between the new approach to quality management and the past approach is that the new approach is less formal in structure, is less prescriptive and is more aligned with the organizational strategy. The new quality and performance management approach that i have selected for drawing the above differences is BPR or business process re-engineering. BPR aims at optimizing the processes within an organization. The new approach is likely to derive better performance due to the following reasons: (a) the new approach is more aligned with the firm's strategy. (b) the new approach creates less bureacracy due to its informal structure (c) it uses knowledge in an effective way, best suited to meet the desired results