1. 1 How to reduce your costs without spending any additional dollars! Managed Print Services 1

2. Managed Print Services 2 1 3 4 STAGES GAINING CONTROL PROCESS IMPROVEMENT CHANGE MANAGEMENT ASSET CONTROL MPS 501 MPS 101 2

3. Document Life Cycle IDENTIFY BUSINESS NEED DESIGN REVIEW COST DRIVERS $$$ ARCHIVE SOURCE PRODUCE/ STORE DISTRIBUTE USE $$ $ 2 1 4 3 3

4. Take Control of Printing Costs Paradigm shift in office behavior resulted Paper documentation transaction print migrating to become a convenience output item 90% of companies do not know how many printers they have or if they are properly utilizing their print devices Organization typically have up to 6 printers or more for each copier Organizations spend 1 -3% of annual revenues on imaging technology 55% of network traffic is printer related Annual printer volumes are increasing: 9%for Black and White 19%for Color Average office employee $ 1,000 burden a year in document output 1 4

5. Is Print aCONVENIENCEItem? $$ $$$ $ 2 1 4 3 5

6. How many $ are in your stockrooms? $ 2,473 $ 1,174 TOTAL $ 8,026 $ 1,883 $ 2,496 1 6

7. Non-performing assets? 1 7

8. Chief Administrative Output Officer Processing of Day to Day Transactions C O N T R O L Walk Up Copiers INDEPENDENT INITIATIVES Information Management System B U S I N E S S V I S I O N Multi Function Devices Business Requirements Cost Control Management Corporate Identity Management Legal Compliance Management Supply Management Compliance Information Security and Compliance Environmental Requirements Toner Cartridges Enterprise-wide Output Strategy REAL GAP Facilities Management MOM Managed Print Services Printer Maintenance Network Enterprise Output Control Fax Machines Continuum of Changing Output Technology Performance Management & Reporting Network Printers 3 4 2 1 8

10. Simplify– Bases upon reviewing multiple options, streamline process and procurement strategies

11. Implement– Optimize print output environmenttaking into consideration TCO and customer culture

12. Control- Scheduled routine quarterly reviews, covering optimization and goal attainment

13. Manage- Based upon data captured, make on-going revisions to improve overall print output strategy2 1 3 9

14. Gaining Control FleetCARE™ Data Collection Agent – Secure, efficient and proven tool to capture each print device critical specifications on your network and then maintain on-going tracking Equipment Placement Optimization – Workplace output device mapping, taking into consideration workflows, physical logistics, needed functionality, and work group efficiencies Continuous Management: Monitor, manage, control and optimize print, on-going audit of MFP volumes, maintenance, and supply consumption 2 1 4 3 10

15. Controlled Optimization 1 2 4 3 11

16. Continuous Management 1 2 4 3 12

17. Fleet Utilization Report 1 2 4 3 13

18. Continuous Management Reports Customizable Reporting Power Usage 4 3 14

20. Identify Process Cost Drivers

21. Review Business Process Improvement Methods

22. Evaluate Business Change Implications

23. Identify Optimal Improvement Path

24. Streamline Critical Business Process

25. Implement Improved Process

26. OfficeFLOW Solution set

27. Data Capture & Output Management Tools

28. unityDesktop Professional

29. eCopy

30. DocuClass

31. equitrac Office 4

32. PCS Director

33. PSIGEN4 15

35. cost reduction

36. improve utilization

37. redeployment options

38. facilitate end of life strategy

39. align equipment replacement strategy

40. Establish new operating goals:

41. costing savings

42. utilization

43. process improvement2 1 4 3 16