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Essay about Service Marketing
Introduction
In an ideal situation, customers would not have to wait for the delivery of products and services.
However, in the real world, organizations cannot always match exact capability and demand;
therefore, waiting is frequently inevitable while purchasing, especially in service marketing, as
service firms can barely inventory their "stock" for sale at a later date (Lovelock, 1992, p.154). In
general, waiting in lines – known as "queuing", happens when the number of customers arrive at a
facility exceeds the capability of the system to serve them (Lovelock & Wirtz, 2011, p.260).
Basically, this essay will state the relationship between queuing and customer satisfaction, as well as
relationship between customer satisfaction and...show more content...
When the consumer is waiting alone and have nothing to do, especially in an unfamiliar facility,
the feeling of boring, uncertain about waiting time, stress and anxiety will be increasingly
enlarged with time passing. Queuing also seems more burdensome if people feel physically
uncomfortable. Moreover, because of a fear of "been forgotten", the senses of "get started" of
customers are fervent. It is claimed that the anxiety level is much higher while waiting to be served
than it is while being served, even though the latter queuing will be longer (Lovelock & Wirtz, 2011,
p.267; Maister, 1985).
Unpleasant waiting experience might accompany with customers go through the whole service
process, which could lower the overall evaluation of service quality easily. Not only the queuing
experience, a number of studies also investigated that queuing time in a service organization
significantly influences consumer satisfaction. In general, increasing in waiting time is associated
with decreasing in customer satisfaction (Katz, M.Larson & C.Larson, 1991). The graph (Dube,
Renaghan & Miller, 1994) below shows the effect of waiting time on customer satisfaction in
restaurant industry, and suggests that most consumers do not satisfied if the waiting time is longer
than 8 minutes. In addition, another study (Jones & Dent, 1994) examined that 70% of respondents
considered waiting time as a major
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The Meaning of Service Essay
The Meaning of Service
Service is a word used constantly. The word service has an impression on many people. For
example; people who work as lifeguards view their work as a service to the community. Naturally,
based on working as a lifeguard their definition of service would be an action beneficial to the
well–being of others. Not surprisingly, a similar definition was found in the Oxford English
Dictionary (OED). Service is described in the Oxford English Dictionary as "the action of serving,
helping, or benefiting; conduct tending to the welfare or advantage of another; condition or
employment of a public servant; friendly or professional assistance." Furthermore, in Webster's Ninth
New Collegiate Dictionary, service is...show more content...
A service berry is "any one of various American trees or shrubs of the genus Amelanchier"
(Dictionary of Americanisms). The second definition was one many may not have recognized
right away. Service is "public worship according to form and order" (OED). After people read this
they think, of course! People are always saying "are you going to attend service on Sunday?" Many
immediately think the word service means providing for another and completely forget by attending
mass they are performing a service to a higher being.
Becoming so firmly planted in one definition of service people tend to ignore its other uses. A
strong attachment to one definition or another can be attributed to working as a lifeguard or work
with other programs like YouVote. With YouVote, participants are helping and benefitting others by
providing them with information important to upcoming elections. By providing people with
information it helps them along their way to making an educated decision when they vote. Working
with YouVote has helped to extend the definition of service to all persons who help or serve others
like; waitresses, teachers, lifeguards, doctors, lawyers, coaches, and the government. The
government continuously provides "service" to our country, or at least they try. The many readings
in WRA135 class have shown the government needs to provide more service to those in need like
all those living below the poverty line and/or on
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What Does Service Mean To You Essay
I've grown up with the influence of strong women in my life, a lot of which came from my sisters.
One of my sisters was a member of National Honors Society and she always taught me in the ways
to conduct myself like a member would. So growing up I would always try to be the best person I
could be whether that means by studying my hardest, leading the way for my peers and other
generations, doing good deeds for others, or building my character. I would try to tie in the values
to make me as unique and individual as I could. Service is something that every person does in
their life. I try to do as much service as I can, which means a lot of my service is in the summer or
while school in on breaks. While service can be done through organizations and for well–known
causes, service is also seen in everyday life. Service can be through small acts of kindness, such as,
holding open the door, helping someone who's carrying a particularly heavy load, or simply just
being there when they need a shoulder to lean on. Service is about making someone day brighten
with little rays of kindness and to show that someone out there definitely cares for them. Acts of
service always created a desire in me to help make people's lives better. People often put forth their
best when...show more content...
National Honors Society students also exhibit the individual traits of sincerity, reliability, and
honesty. My service experiences have made me become more sincere and genuine. I wish to
provide hope for better lives in everyone. My history with leadership shows that I am willing to put
forth the hard effort to help make dreams comes true, not just for me but for everyone else around
me. My studies have shown me that a path of honesty and truth make a person truly stand out from
the rest. It separates the hard workers from the people who cut
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Importance of customer service
IntroductionNowadays, many medium sized service companies have appeared in our market
society. What factors have led them to success? Of course, the most important one is doing as best
as they can on customer service. Customer service is not only a quick table wipe and a glass of ice
water. There are many mechanisms to control it. In this essay, I am going to describe the importance
of customer service, and then I am going to talk about how customer service works in the system.
Follow that I want to focus on the analysis on how to use this method to make companies to achieve
success. Finally, I will illustrate what is my feeling in EIBT, what is its strengths and ways to
improve.
Importance of customer serviceThe meaning of customer...show more content...
However, implement of an improvement project be planned, but internal resources are not sufficient
or capable of managing the change, the appointment on a fixed term contract of a consultant or
interim manger may be a desirable option. Change can be implemented with less interruption on staff
conducting their normal duties. Changes should be consisted completely.
Successful serviceA successful service must have a pleasant environment. The most important
factors are friendly and well–groomed staff and informed staff with helpful supervisors. Otherwise, it
should have willing assistance, speed of delivery and politeness.
Customer valueThere are four types of customer value. First one is basic service. It is the very
basic services or products offered to customers. The next stage is expected service which is
customers expected what the service looks like. Then, desired service which means it will have
some add value for customers. The final part is unexpected service. Once customers become used to
superior levels of service, they may expect something more or different. Thus it is necessary to find
ways of giving the customer a different and better service that give unanticipated value.
ConclusionCustomer service plays an important role in business world to allow them to achieve
their success in the market. Customer service involves a complicated process, in which it needs to
be thoroughly planned to be
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Customer Service Essay examples
Companies are misguided nowadays by the notion that customers depend on them, when the truth of
the matter is that companies are dependent on those customers. Customer satisfaction and customer
loyalty is now essential for a business or company to survive. So what is the difference between
customer satisfaction and customer loyalty and how to companies and or business achieve this? Also
when you have difficult customers how do you achieve customer satisfaction?
It's essential that companies or businesses today listen to their customers. No company or business
today can afford to disregard the importance of customer satisfaction and loyalty. Aren't they the
same thing? No, they are absolutely not and they are enormously...show more content...
Customer loyalty is much harder to obtain that customer service satisfaction. The most important
first step is to satisfy the customer by meeting their expectations. Customers only give a company
one chance and if they aren't satisfied they will not do business with that company again, as well
as tell others of their experience. The next step would be to exceed the customer's expectations. If a
business goes above and beyond to assist the customer they begin to build loyalty. The next step is
to truly surprise the customer. In order to dominate the marketplace the company must find a way to
make them selves stand out with their product or service, accompanied with phenomenal customer
service. Once this has been done customer satisfaction and loyalty will be gained. "Acquiring a new
customer can cost four or five times more than keeping a current customer" (Bestmark, 2013). So it's
essential to keep the current customer's happy and coming back for more.
Some of the ways that businesses can build loyalty would be by offering loyalty programs,
Interacting with customers, surveys, creating institutional ties, and personalized marketing. Another
way to build loyalty is to treat your employees so well that they treat your customers well. If you
have happy employees they will treat your customers happy. "The link between satisfaction and
loyalty however is not proportional" (Kotler, Keller, 2009, p71), so businesses must
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Financial Services Essay
A very warm welcome to the final issue of the Financial Services Newsletter for 2017. It is hard
to believe the year is already drawing to a close! Our holiday edition of the newsletter is one of our
biggest. This month's articles will stimulate our minds by providing timely commentary on recent
regulatory developments and useful guidance on handling legal and commercial issues in practice.
Let us begin with an article on the hot topic of ICOs. ICO stands for Initial Coin Offering. Editorial
board member Andrea Beatty and her co–author Daniel Taha (Keypoint Law) take us through ASIC's
recently–released guidance on ICOs, and consider how it compares with the guidance provided by
other regulators internationally. The 2017 International...show more content...
This is helpful guidance that lawyers can apply in practice when advising clients. Then, let us
focus on salary sacrifice arrangements relating to contribution to superannuation. In their article
"Closing the gap in the salary sacrifice regime", Gary Chau and Bryce Figot (also DBA
Lawyers), alert us to a Bill that proposes changes that will apply from July 2018. What is this Bill
and what does it propose to do? Find out by reading this informative article. I would like to
welcome Leonie Chapman (LAWyal Solicitors) to the Financial Services Newsletter. Leonie is on
the editorial board of the Australian Banking and Finance Law Bulletin and she is a much–loved
regular contributor. I am delighted that she is now also writing for the Financial Services
Newsletter. Leonie's first article for our readers is titled "Computing for financial services lawyers –
observations from the 2017 Lexis panel discussion 'Human v Cloud'". In this article, Leonie shares
three key tips that came out of a recent panel discussions regarding how legal practitioners are
coping with and implementing the changes faced by the legal profession. Relevantly, these tips
might also benefit FinTechs, so don't miss this interesting write up! Regular readers of this
newsletter would know that, since 2016, I have tried to include book
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Services Marketing : Marketing And Marketing
Service is simply helping someone for profit or nonprofit. Service is intangible product. It means that
there is no physical appearance of the object in the process. "A service is the action of doing
something for someone or something. You cannot touch it. You cannot see it. You cannot taste it.
You cannot hear it. You cannot feel it. It is largely intangible". Introduction to ServicesMarketing –
Marketing Teacher. (n.d.). Retrieved November 25, 2014, from http://www.marketingteacher.com
/introduction–to–services–marketing/. Marketing is the coordination of 4Ps of product, place, price
and promotion. It is the exchanging, communicating, delivering of the product. The marketing
manager must show the elements of ideas to the audience to prove that intangible product is worth
the purchase. Service is the performance of the product and selling that is Service marketing.
Therefore, the new term 'Quality' is very important to service businesses.
Search quality is the impression of the quality of the product before the purchase by making
several attempts. It is compared to a tangible product because we look at the physical
characteristics of the products and services. Experience quality is easy to judge because when we
taste the food we experience the quality of food. Our experiences allow us to give ratings to the
service of a hotel, airline or taxi. We remember a good hotel because of the features of hotel rooms
and quality of service we get from employees. Contrary to that, we
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Service Industry : An Industry Essay
2.1 Service industry Service industry is an industry that creates services. In economy, economic
activity are divided into two categories which are goods and services. Goods–producing industries
provide tangible object namely mining, manufacturing, agriculture, and construction. Service
industries include other activities apart from goods–producing industries such as wholesale, retail
trade, banking and communications. In developed countries service industry plays an important role
in the economy while primary activities, for example, agriculture and mining are dominant in
less–developed countries' economy. (The Editors of EncyclopГ¦dia Britannica, 2015.) Since the
beginning of the 1990s, service industry has created enormous growth of employment in Europe
especially in commerce and distribution, welfare services, finance and business services and hotels
and catering. In the early 21st century, more than three–fifths of the global GDP are generated from
service industries and more than one–third of the labor force worldwide are working in this industry.
(The Editors of Encyclopædia Britannica, 2015).It can be seen that service has gradually become a
crucial element in the success of organizations. The emergence of electronic business opens
opportunity to the world and intensifies competition in markets. Consequently, there is a need for
service reliability. Technology has a huge impact on service revolution. At present, service are
commoditized providing efficiency and
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Why I Need Community Service
Imagine struggling to afford the 'mandatory' three meals you're supposed to consume a day. It
would be hard and stressful right? I met over one hundred hungry people that have to feel this
emotion every day of their life, struggling to provide enough food to make a meal, fulfill their
hunger, and stay healthy. On October 17th my senior year ofhigh school I volunteered at a place
called "Broad Street Ministry" a Christian based community church. They have many community
service opportunities that you can get involved with. I helped with feeding the homeless or those
who cannot afford to eat. A teacher at my high school introduced me to this opportunity and I took
away a lot of memories I will cherish with this event.
On October 17th myself and five other students loaded a van with our health teacher and headed
off to Philadelphia. Personally, I volunteered with this event just for community service hours at
first but after I left the event I walked away with more than just some hours that I could write on
paper, I walked away with life lessons and a heavy heart. We got off the bus at our destination
around 9:00 AM to help set up the equipment we were using for the day. As we set everything up I
thought that we overdid it because we many tables pushed together forming a long line each table
full of food followed by coolers of soda and water. After we got done setting up we had a brief
meeting with a head leader of the Broad Street Ministry simply thanking us and giving us a run
down of the day. I didn't think the event would last too long and no way there would be that many
people coming to get food. I put on the mandatory clothing items we had to wear and got in my
place to help out. Noon is when everything started and people started forming a line with plates in
hand. More and more people got in the line and eventually we opened everything up to start
serving people. By the time we started serving there had to be at least 100 people in line, I have
only ever saw this happen on TV or in magazines, never personally. There was such a diverse
group of people that came to this event. I noticed the way each persons face lit up when they filled
their plate with what they were served, even if they did
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The Food And Beverage Service
1. Introduction The Food and Beverage service wraps the knowledge, technique and skills
essential for those studying and working at different levels in the food and beverage sector. The
operations in this department are constantly improving and developing over the years together
with progress in the quality as per the ever changing customer needs and industry demands. The
long established perspective of food and beverage service was considered as just a delivery
process with customer being recognized as a pliant recipient of service. But now, the vision has
changed to a much broader and wider extent. The customer is now seen as a prime center to the
process and has an active participation in it. Accordingly, to identify the guest's expectations has
become very critical for the success of this industry....show more content...
It describes the operations in the department, not only restricted to the service but also to the
components which lead to a good and perfect service. It identifies the various processes such as
CCG handling, napkin folding, table– set ups, reservation process and finally the service styles and
techniques. It also focuses on the importance of all these processes in the sector and what roles do
these perform in the successful operating of the
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Service Users Essay
The movement of service users in Britain has developed over time, following research and new
findings. This question aims to explore service user movement across Britain.
The mental health self–advocacy movement was a significant influence on the development of
service user movement in Britain. It was brought about in the 1980s following the development of
"consumerism" and of patient's councils in both the United States and Holland. Subgroups appeared
over time which resulted in a diversity of practice, such as, disability rights groups. Disability rights
groups helped service users to become involved in a movement which not only influenced policies
and legislation, but benefits too. In return, this resulted in the government reviewing the Disability
Discrimination Act and the Disability Living and Disability Working Allowances. It is apparent that
service user movement had a positive effect on disability rights. It is important to highlight that the
disability rights groups was one of many other sub groups developed which included some of the
following; anti–psychiatry groups, survivors' groups and specialist groups. These groups were all
forms of advocating the needs and rights of people. Given that there are such a wide range of...show
more content...
In cases where minority groups were underrepresented, specialist groups developed in order to
represent the views of minority groups. There are a wide range of minority groups within the field
of mental health, with the following being just a few examples; black service user groups, women's
groups and gay and lesbian groups. It is apparent that the service user moment in this circumstance
was beneficial; particularly to the minority groups as it will most likely have helped to increase their
well–being and confidence knowing that their views are being
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Reflection About Service
Service is a work of will. Throughout our lives, we complete service that may be unknown to us.
Service does not always mean doing things for a time frame for a signed paper to turn into school,
but service could mean even the smaller things from helping an injured student to their classroom
or offering help to a teacher carrying too many things. Throughout my almost three years at
DePaul College Prep, I have completed my service requirements, but I also found the things I did
enjoyable; I did not feel forced to do most of the service that I did. I would really like to believe
the service that I completed helped others, along with the community, but the more important aspect
of the service completed was that it opened my eyes to a greater good and allowed me to give more
of myself to others than to focus solely on myself.
My freshman year was kind of a blur. Most of the things that happened that year seemed to have
faded away mostly because it was the easiest year, so far, that I had experienced. If I do recall
correctly, I did my service by helping out the elementary girls volleyball leagues held at the
gymnasium at my high school. This was known as the Spring Little League, and there, I helped to
referee a couple games, and I also helped with admissions and scores. I was able to offer my time
and efforts to these young girls playing, along with my own Coach, Coach Tony. I learned that
everything was better with numbers. I was helping out Coach Tony with my whole team, and
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Essay on The Internet and Its Services
The Internet and Its Services
Working with Internet does not mean just browsing www and sending and receiving e–mails. The
Basic Structure of the Internet was developed through last 30 years of existence of the Internet. The
Internet is a heterogeneous worldwide network consisting of a large number of host computers and
local area networks. The Internet uses the TCP/IP suite of protocols. This allows the integration of a
large number of different computers into one single network with highly efficient communication
between them. This way, the user can access information on all kinds of host computers from a
desktop PC, Macintosh, or whatever he/she has available. TCP/IP, the communication standard
underlying the Internet, originates...show more content...
In the second group, the user turns to the Internet–service in search for some particular information.
Communication services can roughly be compared to a telephone call, information services to a
dictionary .The most important communication services on the Internet are electronic mail, Netnews
and some derived services. Major information services are terminal emulation and file transfer,
Gopher, WAIS, and World Wide Web.
Electronic mail is the most popular and widely used network service. It can be viewed as the
electronic equivalent to a regular mail letter. When one user wants to send a message to another
Internet user, he types the message into a special computer program, adds the e–mail address of the
recipient, and sends the message off through the network. Typically, the message reaches its
destination almost immediately, even when it is on another continent. Practically all gateways
between the Internet and other computer networks can handle e–mail messages. Therefore, many
more people can be reached by e–mail than are connected to the Internet via TCP/IP. The major
advantage of e–mail over regular mail is that an e– mail message comes in electronic form.
Therefore, it can easily be handled and interpreted by a computer program. This feature is use by
electronic discussion lists. They operate a database of subscribers and each incoming e–mail
message is automatically distributed to each
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Child Protective Services (CPS)
Child protective services (CPS) is a government agency located in many states across the United
States that helps children stay away from harm and abuse. Child protective services and its
agencies plays a big role in society. Children of all ages are assaulted and most of the times by a
dearest loved one. Child abuse is defined as any type of neglect upon a child including mentally,
physically, and sexually.
Social workers react to reports and take those in danger of neglect to a safer environment. "Being a
social worker isn't the easiest job to do, to succeed you have to be mentally strong and actually look
forward to going to work" (Martinez). As a social worker you view the world differently from the
cases you handle in an everyday bases...show more content...
What more good to do in society than assisting children for a better, deserved lifestyle. Social
working is nothing but a helping field that opens doors to kids that started off with nothing. "At
times social workers will fail to overcome countless cases where the clients were given there
undivided attention, and the best help one can receive but knowing you did the best you could in
a case is what helps you move forward, and the cases you do succeed are the ones that over look that
bad ones" (Martinez). Personally, I view this level of field work rewarding than anything else.
The salary one receives as a social worker isn't compared to the importance of the job itself and the
difference you make in the life of young child, and the feeling of succeeding, I am sure, will be
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"Volunteers are not paid; not because they are worthless, but because they are priceless."– Sherry
Anderson (Volunteering Quotes: Finest Quotes). On average, when people think about community
service, they assume that volunteering is just 'hours we need to be able to graduate' and that is it.
Community service is more than just hours; community service is based on the acts performed by
someone with the purpose of helping or bringing benefits to his or her community. People frequently
compare community service as a punishment since it is often offered to small–time offenders as an
alternative to fines or jail time. However, community service is the vital force to many communities
since they depend on the service made by the volunteers...show more content...
Volunteering in your community helps solve many dilemmas in your community that descend
through the eyes of government and social agencies (Everything you ever wanted to know about
volunteering). Discussing about volunteering to teenagers should be the first step for a better life,
since teenagers are the future of tomorrow and they will leave a mark from yesterday. Volunteering
has been such an important matter, that schools in many countries around the world established that
12th grade students will need certain hours of community service in order to graduate. But the
frequent answers all the schools are getting are "Why do I need to volunteer? I have better things to
do!" What people are forgetting is that each one of them is part of a community, a community that is
not perfect and that the government sometimes forgets about their problems or needs, because
obviously the government needs to take care of other things that require more attention. People are
not only helping others, they are also helping themselves (Volunteering). Volunteering is not a new
subject now, but people did not perceive it before because as time goes by, volunteering is becoming
more and more popular since each year more people volunteer. Volunteering began around the early
19th century since America was experimenting with the Great Awakening. The Great Awakening
was a period in which the importance of the church was slowly dying and instead the
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Financial Services Essays
Financial Services
Introduction to Financial Services
1.0Financial Services is a growing industry, which provides for the financial needs of individual
consumers and businesses. This unit explores the needs of and products available for both the
consumers and businesses. The term financial service covers a wide range of products including
accounts for depositing money, loans, savings and investments, pension and financial advice.
Financial Services for individual consumers are available from banks, building societies and also
from organizations such as supermarkets and insurance companies, over the counter, by telephone or
over the
Internet.
Businesses have financial needs when they start up, expand and carry
on...show more content...
This report is due back on the
10 th December 2004.
1.2Financial service providers
Below are some of the financial providers
– Investment companies
– Insurance companies
– Government
I will talk briefly about each one and explain the benefits and the disadvantages of each.
Investment companies
Investment companies provide people with wide range of product types, to meet their certain needs.
People that have money to invest should know clearly what they want to do, achieve for example:
– Capital growth
– Income
– Or both
The investment company they prefer should help them meet this objective, baring in mind a number
of other factors such as the persons risk profile, the amount that can be invested and how long for.
Insurance companies
Insurance companies provide policies, designed to pay out if some particular event happens. They
offer products aimed at satisfying our needs for protection.
People may want to ensure against:
– Damage to your house through fire
– Breakage or loss of your possessions
– Death of the main family earner
Insurers charge a premium for the policies their customers take out, which is effectively the price the
customer pays for the protection he has obtained.
Some
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Importance of Customer Service Essay example
Importance of Customer Service
Introduction
Today's organizations fail to realize the value of their customers when it comes to the success of their
business. Without customer loyalty the success of your business will always be uncertain.
Organizations must sensitively tailor the designs of a successful firm to the particular challenges of
understanding, attracting, and keeping valuable customers. "Having satisfied customers just aren't
good enough". Kenneth Blanchard and Sheldon Bowles, co–authors of Raving Fans, believe this
concept is needed to have a successful business. I agree with this concept of customers being the
focal point of any business. I would want more than just a satisfied customer; I want a "Raving Fan".
...show more content...
Discover What the Customer Wants
After creating your vision, try to discover what the customer wants or what their vision is. The
customer will focus on just one or two things and it will be up to you to fill in the gap with your
vision. You will then pick and choose which ideas you want to use to complete or build up your
vision. Not every idea of the customer will be used or has to be used. Some ideas may not be
feasible or even applicable to what you have envisioned.
Deliver the Vision Plus One Percent
This is where the vision becomes reality; make it happen just as you envisioned it. Work out the
bugs and keep doing what ever it takes to make this vision come alive. Start out with something
small that you know you can maintain and be consistent with it. Once you have mastered that idea,
add to it, make it better by just one percent. Continue to do this with each new idea, always
producing better ideas by one percent. This way the customer is not promised something that you
will not deliver and you're not promising something too big or complex to consistently follow
through with. Consistency is critical; it creates credibility.
Conclusion
I have always believed customers are the focal point of any business. I found that having satisfied
customers does not mean you are doing a good job. It may mean the customers are satisfied
because their expectations are so low and there is no one else doing any better. Having
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Service Learning Experience Essay
For the month of March I continued to conduct my 3–5 service learning hours at Grace and Love
Church. I wanted to make a difference and educate the children on basic health standards. I taught
the kids basic health tasks that should be conducted daily including: showering, brushing teeth, and
hand washing. As simple as some of the tasks sound, I'm sure there are adults that still struggle to
complete the daily health tasks. With my major involving health science, I wanted to share with the
children what I am passionate about, health care and educating others. I explained to the children
what germs were, and how they are everywhere. I also had a translator for the ones that could not
understand English. I taught the children that it is important to shower at least 1–2 times a day to
wash away the germs. Shampoo or conditioner along with body wash or soap is also important to
maintain a clean body. Washing one's body daily prevents germs from spreading and prevents
infections. Teeth brushing is also very important for daily care. I decided to create miniature teeth
care kits...show more content...
I was very surprised on how much fun teaching was. There is a lot more to teaching than just
talking and pointing at pictures, there is a lot of planning that goes into every lesson. I also had
the drive to not procrastinate, I wanted to create the best presentation I could to teach the kids
about healthy habits. I almost felt if I owed the kids my very best, and that is why I made the
teeth kits and enjoyed every second of my presentation. Since I already completed my priority goal
of the educating the children of something I know pretty well, my final service hours next month
will be to impact the community even more. I will do as much as I can to end my final session at
the church ending it on a good note with positivity and joy I can leave with the
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Essay on Salon Services
In the hair salon industry there are salon services and retail products that make up the output.
Because the services generate most of the salon's business that is what I will consider as the final
output. Possible services include haircuts, hair colors, perms, etc.
There are many things that could affect the supply and demand for these services. People's income
is a huge factor. When the economy is down and people are making less money or don't have jobs,
the "extras" like highlights and hairstyles are going to be less in demand. The tastes and preferences
of customers is another thing that impacts the demand for services (Supply and Demand). Perms are
no longer in as much demand as they were in the eighties because people's taste...show more
content...
Almost 50 percent of workers are self–employed and salons average about 150 weekly visits (Beauty
Salons). This is why the hair salon industry is an example of monopolistic competition. There are
salons all over the place and they each offer services that can be differentiated. Market strategies
for hair salons focus on service differentiation (Hair Care). Some salons offer walk in services
with no frills for a low price while others offer appointment only luxury services at a higher price
point. The success of the salon's service options relies on the demographics of the area as well as
on the competition. If most salons in the area offer luxury services you might have more success
offering value based services.
The week 3 readings helped my understanding of my industry because I read about the different
market structures. By learning the different market structures I was able to decide which structure
my industry best fit in. I learned that in monopolistic competition there is free entry and exit of
firms which means that if other firms are making a profit then someone else can open a similar firm
offering similar services (Online lectures). Advertising is also necessary to create consumer
awareness. My research in week 3 taught me that differentiation of services is very important in
monopolistic competition.
Being a hairstylist and working in the industry has given me insight into how i can help my
company's
Get more content on HelpWriting.net
Service Learning Project Report
Academics is a large part of what determines the future of the typical college student. With an
education and a degree, it is assumed that the individual will be an active member in a work space,
a family, and the various forms of community that will be encountered after graduation. However, for
an individual to fully participate and utilize their skills to the best of their ability, they will need to
practice participating and helping within a community. This is what a service learning project is. This
project will integrate the student's into a community, whether it be a town, church, school, and any
other community. The student's will be given multiple opportunities that allow them to enrich the
lives of the other members of this community.
Get more content on HelpWriting.net

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Essay Services

  • 1. Essay about Service Marketing Introduction In an ideal situation, customers would not have to wait for the delivery of products and services. However, in the real world, organizations cannot always match exact capability and demand; therefore, waiting is frequently inevitable while purchasing, especially in service marketing, as service firms can barely inventory their "stock" for sale at a later date (Lovelock, 1992, p.154). In general, waiting in lines – known as "queuing", happens when the number of customers arrive at a facility exceeds the capability of the system to serve them (Lovelock & Wirtz, 2011, p.260). Basically, this essay will state the relationship between queuing and customer satisfaction, as well as relationship between customer satisfaction and...show more content... When the consumer is waiting alone and have nothing to do, especially in an unfamiliar facility, the feeling of boring, uncertain about waiting time, stress and anxiety will be increasingly enlarged with time passing. Queuing also seems more burdensome if people feel physically uncomfortable. Moreover, because of a fear of "been forgotten", the senses of "get started" of customers are fervent. It is claimed that the anxiety level is much higher while waiting to be served than it is while being served, even though the latter queuing will be longer (Lovelock & Wirtz, 2011, p.267; Maister, 1985). Unpleasant waiting experience might accompany with customers go through the whole service process, which could lower the overall evaluation of service quality easily. Not only the queuing experience, a number of studies also investigated that queuing time in a service organization significantly influences consumer satisfaction. In general, increasing in waiting time is associated with decreasing in customer satisfaction (Katz, M.Larson & C.Larson, 1991). The graph (Dube, Renaghan & Miller, 1994) below shows the effect of waiting time on customer satisfaction in restaurant industry, and suggests that most consumers do not satisfied if the waiting time is longer than 8 minutes. In addition, another study (Jones & Dent, 1994) examined that 70% of respondents considered waiting time as a major Get more content on HelpWriting.net
  • 2. The Meaning of Service Essay The Meaning of Service Service is a word used constantly. The word service has an impression on many people. For example; people who work as lifeguards view their work as a service to the community. Naturally, based on working as a lifeguard their definition of service would be an action beneficial to the well–being of others. Not surprisingly, a similar definition was found in the Oxford English Dictionary (OED). Service is described in the Oxford English Dictionary as "the action of serving, helping, or benefiting; conduct tending to the welfare or advantage of another; condition or employment of a public servant; friendly or professional assistance." Furthermore, in Webster's Ninth New Collegiate Dictionary, service is...show more content... A service berry is "any one of various American trees or shrubs of the genus Amelanchier" (Dictionary of Americanisms). The second definition was one many may not have recognized right away. Service is "public worship according to form and order" (OED). After people read this they think, of course! People are always saying "are you going to attend service on Sunday?" Many immediately think the word service means providing for another and completely forget by attending mass they are performing a service to a higher being. Becoming so firmly planted in one definition of service people tend to ignore its other uses. A strong attachment to one definition or another can be attributed to working as a lifeguard or work with other programs like YouVote. With YouVote, participants are helping and benefitting others by providing them with information important to upcoming elections. By providing people with information it helps them along their way to making an educated decision when they vote. Working with YouVote has helped to extend the definition of service to all persons who help or serve others like; waitresses, teachers, lifeguards, doctors, lawyers, coaches, and the government. The government continuously provides "service" to our country, or at least they try. The many readings in WRA135 class have shown the government needs to provide more service to those in need like all those living below the poverty line and/or on Get more content on HelpWriting.net
  • 3. What Does Service Mean To You Essay I've grown up with the influence of strong women in my life, a lot of which came from my sisters. One of my sisters was a member of National Honors Society and she always taught me in the ways to conduct myself like a member would. So growing up I would always try to be the best person I could be whether that means by studying my hardest, leading the way for my peers and other generations, doing good deeds for others, or building my character. I would try to tie in the values to make me as unique and individual as I could. Service is something that every person does in their life. I try to do as much service as I can, which means a lot of my service is in the summer or while school in on breaks. While service can be done through organizations and for well–known causes, service is also seen in everyday life. Service can be through small acts of kindness, such as, holding open the door, helping someone who's carrying a particularly heavy load, or simply just being there when they need a shoulder to lean on. Service is about making someone day brighten with little rays of kindness and to show that someone out there definitely cares for them. Acts of service always created a desire in me to help make people's lives better. People often put forth their best when...show more content... National Honors Society students also exhibit the individual traits of sincerity, reliability, and honesty. My service experiences have made me become more sincere and genuine. I wish to provide hope for better lives in everyone. My history with leadership shows that I am willing to put forth the hard effort to help make dreams comes true, not just for me but for everyone else around me. My studies have shown me that a path of honesty and truth make a person truly stand out from the rest. It separates the hard workers from the people who cut Get more content on HelpWriting.net
  • 4. Importance of customer service IntroductionNowadays, many medium sized service companies have appeared in our market society. What factors have led them to success? Of course, the most important one is doing as best as they can on customer service. Customer service is not only a quick table wipe and a glass of ice water. There are many mechanisms to control it. In this essay, I am going to describe the importance of customer service, and then I am going to talk about how customer service works in the system. Follow that I want to focus on the analysis on how to use this method to make companies to achieve success. Finally, I will illustrate what is my feeling in EIBT, what is its strengths and ways to improve. Importance of customer serviceThe meaning of customer...show more content... However, implement of an improvement project be planned, but internal resources are not sufficient or capable of managing the change, the appointment on a fixed term contract of a consultant or interim manger may be a desirable option. Change can be implemented with less interruption on staff conducting their normal duties. Changes should be consisted completely. Successful serviceA successful service must have a pleasant environment. The most important factors are friendly and well–groomed staff and informed staff with helpful supervisors. Otherwise, it should have willing assistance, speed of delivery and politeness. Customer valueThere are four types of customer value. First one is basic service. It is the very basic services or products offered to customers. The next stage is expected service which is customers expected what the service looks like. Then, desired service which means it will have some add value for customers. The final part is unexpected service. Once customers become used to superior levels of service, they may expect something more or different. Thus it is necessary to find ways of giving the customer a different and better service that give unanticipated value. ConclusionCustomer service plays an important role in business world to allow them to achieve their success in the market. Customer service involves a complicated process, in which it needs to be thoroughly planned to be Get more content on HelpWriting.net
  • 5. Customer Service Essay examples Companies are misguided nowadays by the notion that customers depend on them, when the truth of the matter is that companies are dependent on those customers. Customer satisfaction and customer loyalty is now essential for a business or company to survive. So what is the difference between customer satisfaction and customer loyalty and how to companies and or business achieve this? Also when you have difficult customers how do you achieve customer satisfaction? It's essential that companies or businesses today listen to their customers. No company or business today can afford to disregard the importance of customer satisfaction and loyalty. Aren't they the same thing? No, they are absolutely not and they are enormously...show more content... Customer loyalty is much harder to obtain that customer service satisfaction. The most important first step is to satisfy the customer by meeting their expectations. Customers only give a company one chance and if they aren't satisfied they will not do business with that company again, as well as tell others of their experience. The next step would be to exceed the customer's expectations. If a business goes above and beyond to assist the customer they begin to build loyalty. The next step is to truly surprise the customer. In order to dominate the marketplace the company must find a way to make them selves stand out with their product or service, accompanied with phenomenal customer service. Once this has been done customer satisfaction and loyalty will be gained. "Acquiring a new customer can cost four or five times more than keeping a current customer" (Bestmark, 2013). So it's essential to keep the current customer's happy and coming back for more. Some of the ways that businesses can build loyalty would be by offering loyalty programs, Interacting with customers, surveys, creating institutional ties, and personalized marketing. Another way to build loyalty is to treat your employees so well that they treat your customers well. If you have happy employees they will treat your customers happy. "The link between satisfaction and loyalty however is not proportional" (Kotler, Keller, 2009, p71), so businesses must Get more content on HelpWriting.net
  • 6. Financial Services Essay A very warm welcome to the final issue of the Financial Services Newsletter for 2017. It is hard to believe the year is already drawing to a close! Our holiday edition of the newsletter is one of our biggest. This month's articles will stimulate our minds by providing timely commentary on recent regulatory developments and useful guidance on handling legal and commercial issues in practice. Let us begin with an article on the hot topic of ICOs. ICO stands for Initial Coin Offering. Editorial board member Andrea Beatty and her co–author Daniel Taha (Keypoint Law) take us through ASIC's recently–released guidance on ICOs, and consider how it compares with the guidance provided by other regulators internationally. The 2017 International...show more content... This is helpful guidance that lawyers can apply in practice when advising clients. Then, let us focus on salary sacrifice arrangements relating to contribution to superannuation. In their article "Closing the gap in the salary sacrifice regime", Gary Chau and Bryce Figot (also DBA Lawyers), alert us to a Bill that proposes changes that will apply from July 2018. What is this Bill and what does it propose to do? Find out by reading this informative article. I would like to welcome Leonie Chapman (LAWyal Solicitors) to the Financial Services Newsletter. Leonie is on the editorial board of the Australian Banking and Finance Law Bulletin and she is a much–loved regular contributor. I am delighted that she is now also writing for the Financial Services Newsletter. Leonie's first article for our readers is titled "Computing for financial services lawyers – observations from the 2017 Lexis panel discussion 'Human v Cloud'". In this article, Leonie shares three key tips that came out of a recent panel discussions regarding how legal practitioners are coping with and implementing the changes faced by the legal profession. Relevantly, these tips might also benefit FinTechs, so don't miss this interesting write up! Regular readers of this newsletter would know that, since 2016, I have tried to include book Get more content on HelpWriting.net
  • 7. Services Marketing : Marketing And Marketing Service is simply helping someone for profit or nonprofit. Service is intangible product. It means that there is no physical appearance of the object in the process. "A service is the action of doing something for someone or something. You cannot touch it. You cannot see it. You cannot taste it. You cannot hear it. You cannot feel it. It is largely intangible". Introduction to ServicesMarketing – Marketing Teacher. (n.d.). Retrieved November 25, 2014, from http://www.marketingteacher.com /introduction–to–services–marketing/. Marketing is the coordination of 4Ps of product, place, price and promotion. It is the exchanging, communicating, delivering of the product. The marketing manager must show the elements of ideas to the audience to prove that intangible product is worth the purchase. Service is the performance of the product and selling that is Service marketing. Therefore, the new term 'Quality' is very important to service businesses. Search quality is the impression of the quality of the product before the purchase by making several attempts. It is compared to a tangible product because we look at the physical characteristics of the products and services. Experience quality is easy to judge because when we taste the food we experience the quality of food. Our experiences allow us to give ratings to the service of a hotel, airline or taxi. We remember a good hotel because of the features of hotel rooms and quality of service we get from employees. Contrary to that, we Get more content on HelpWriting.net
  • 8. Service Industry : An Industry Essay 2.1 Service industry Service industry is an industry that creates services. In economy, economic activity are divided into two categories which are goods and services. Goods–producing industries provide tangible object namely mining, manufacturing, agriculture, and construction. Service industries include other activities apart from goods–producing industries such as wholesale, retail trade, banking and communications. In developed countries service industry plays an important role in the economy while primary activities, for example, agriculture and mining are dominant in less–developed countries' economy. (The Editors of EncyclopГ¦dia Britannica, 2015.) Since the beginning of the 1990s, service industry has created enormous growth of employment in Europe especially in commerce and distribution, welfare services, finance and business services and hotels and catering. In the early 21st century, more than three–fifths of the global GDP are generated from service industries and more than one–third of the labor force worldwide are working in this industry. (The Editors of EncyclopГ¦dia Britannica, 2015).It can be seen that service has gradually become a crucial element in the success of organizations. The emergence of electronic business opens opportunity to the world and intensifies competition in markets. Consequently, there is a need for service reliability. Technology has a huge impact on service revolution. At present, service are commoditized providing efficiency and Get more content on HelpWriting.net
  • 9. Why I Need Community Service Imagine struggling to afford the 'mandatory' three meals you're supposed to consume a day. It would be hard and stressful right? I met over one hundred hungry people that have to feel this emotion every day of their life, struggling to provide enough food to make a meal, fulfill their hunger, and stay healthy. On October 17th my senior year ofhigh school I volunteered at a place called "Broad Street Ministry" a Christian based community church. They have many community service opportunities that you can get involved with. I helped with feeding the homeless or those who cannot afford to eat. A teacher at my high school introduced me to this opportunity and I took away a lot of memories I will cherish with this event. On October 17th myself and five other students loaded a van with our health teacher and headed off to Philadelphia. Personally, I volunteered with this event just for community service hours at first but after I left the event I walked away with more than just some hours that I could write on paper, I walked away with life lessons and a heavy heart. We got off the bus at our destination around 9:00 AM to help set up the equipment we were using for the day. As we set everything up I thought that we overdid it because we many tables pushed together forming a long line each table full of food followed by coolers of soda and water. After we got done setting up we had a brief meeting with a head leader of the Broad Street Ministry simply thanking us and giving us a run down of the day. I didn't think the event would last too long and no way there would be that many people coming to get food. I put on the mandatory clothing items we had to wear and got in my place to help out. Noon is when everything started and people started forming a line with plates in hand. More and more people got in the line and eventually we opened everything up to start serving people. By the time we started serving there had to be at least 100 people in line, I have only ever saw this happen on TV or in magazines, never personally. There was such a diverse group of people that came to this event. I noticed the way each persons face lit up when they filled their plate with what they were served, even if they did Get more content on HelpWriting.net
  • 10. The Food And Beverage Service 1. Introduction The Food and Beverage service wraps the knowledge, technique and skills essential for those studying and working at different levels in the food and beverage sector. The operations in this department are constantly improving and developing over the years together with progress in the quality as per the ever changing customer needs and industry demands. The long established perspective of food and beverage service was considered as just a delivery process with customer being recognized as a pliant recipient of service. But now, the vision has changed to a much broader and wider extent. The customer is now seen as a prime center to the process and has an active participation in it. Accordingly, to identify the guest's expectations has become very critical for the success of this industry....show more content... It describes the operations in the department, not only restricted to the service but also to the components which lead to a good and perfect service. It identifies the various processes such as CCG handling, napkin folding, table– set ups, reservation process and finally the service styles and techniques. It also focuses on the importance of all these processes in the sector and what roles do these perform in the successful operating of the Get more content on HelpWriting.net
  • 11. Service Users Essay The movement of service users in Britain has developed over time, following research and new findings. This question aims to explore service user movement across Britain. The mental health self–advocacy movement was a significant influence on the development of service user movement in Britain. It was brought about in the 1980s following the development of "consumerism" and of patient's councils in both the United States and Holland. Subgroups appeared over time which resulted in a diversity of practice, such as, disability rights groups. Disability rights groups helped service users to become involved in a movement which not only influenced policies and legislation, but benefits too. In return, this resulted in the government reviewing the Disability Discrimination Act and the Disability Living and Disability Working Allowances. It is apparent that service user movement had a positive effect on disability rights. It is important to highlight that the disability rights groups was one of many other sub groups developed which included some of the following; anti–psychiatry groups, survivors' groups and specialist groups. These groups were all forms of advocating the needs and rights of people. Given that there are such a wide range of...show more content... In cases where minority groups were underrepresented, specialist groups developed in order to represent the views of minority groups. There are a wide range of minority groups within the field of mental health, with the following being just a few examples; black service user groups, women's groups and gay and lesbian groups. It is apparent that the service user moment in this circumstance was beneficial; particularly to the minority groups as it will most likely have helped to increase their well–being and confidence knowing that their views are being Get more content on HelpWriting.net
  • 12. Reflection About Service Service is a work of will. Throughout our lives, we complete service that may be unknown to us. Service does not always mean doing things for a time frame for a signed paper to turn into school, but service could mean even the smaller things from helping an injured student to their classroom or offering help to a teacher carrying too many things. Throughout my almost three years at DePaul College Prep, I have completed my service requirements, but I also found the things I did enjoyable; I did not feel forced to do most of the service that I did. I would really like to believe the service that I completed helped others, along with the community, but the more important aspect of the service completed was that it opened my eyes to a greater good and allowed me to give more of myself to others than to focus solely on myself. My freshman year was kind of a blur. Most of the things that happened that year seemed to have faded away mostly because it was the easiest year, so far, that I had experienced. If I do recall correctly, I did my service by helping out the elementary girls volleyball leagues held at the gymnasium at my high school. This was known as the Spring Little League, and there, I helped to referee a couple games, and I also helped with admissions and scores. I was able to offer my time and efforts to these young girls playing, along with my own Coach, Coach Tony. I learned that everything was better with numbers. I was helping out Coach Tony with my whole team, and Get more content on HelpWriting.net
  • 13. Essay on The Internet and Its Services The Internet and Its Services Working with Internet does not mean just browsing www and sending and receiving e–mails. The Basic Structure of the Internet was developed through last 30 years of existence of the Internet. The Internet is a heterogeneous worldwide network consisting of a large number of host computers and local area networks. The Internet uses the TCP/IP suite of protocols. This allows the integration of a large number of different computers into one single network with highly efficient communication between them. This way, the user can access information on all kinds of host computers from a desktop PC, Macintosh, or whatever he/she has available. TCP/IP, the communication standard underlying the Internet, originates...show more content... In the second group, the user turns to the Internet–service in search for some particular information. Communication services can roughly be compared to a telephone call, information services to a dictionary .The most important communication services on the Internet are electronic mail, Netnews and some derived services. Major information services are terminal emulation and file transfer, Gopher, WAIS, and World Wide Web. Electronic mail is the most popular and widely used network service. It can be viewed as the electronic equivalent to a regular mail letter. When one user wants to send a message to another Internet user, he types the message into a special computer program, adds the e–mail address of the recipient, and sends the message off through the network. Typically, the message reaches its destination almost immediately, even when it is on another continent. Practically all gateways between the Internet and other computer networks can handle e–mail messages. Therefore, many more people can be reached by e–mail than are connected to the Internet via TCP/IP. The major advantage of e–mail over regular mail is that an e– mail message comes in electronic form. Therefore, it can easily be handled and interpreted by a computer program. This feature is use by electronic discussion lists. They operate a database of subscribers and each incoming e–mail message is automatically distributed to each Get more content on HelpWriting.net
  • 14. Child Protective Services (CPS) Child protective services (CPS) is a government agency located in many states across the United States that helps children stay away from harm and abuse. Child protective services and its agencies plays a big role in society. Children of all ages are assaulted and most of the times by a dearest loved one. Child abuse is defined as any type of neglect upon a child including mentally, physically, and sexually. Social workers react to reports and take those in danger of neglect to a safer environment. "Being a social worker isn't the easiest job to do, to succeed you have to be mentally strong and actually look forward to going to work" (Martinez). As a social worker you view the world differently from the cases you handle in an everyday bases...show more content... What more good to do in society than assisting children for a better, deserved lifestyle. Social working is nothing but a helping field that opens doors to kids that started off with nothing. "At times social workers will fail to overcome countless cases where the clients were given there undivided attention, and the best help one can receive but knowing you did the best you could in a case is what helps you move forward, and the cases you do succeed are the ones that over look that bad ones" (Martinez). Personally, I view this level of field work rewarding than anything else. The salary one receives as a social worker isn't compared to the importance of the job itself and the difference you make in the life of young child, and the feeling of succeeding, I am sure, will be Get more content on HelpWriting.net
  • 15. "Volunteers are not paid; not because they are worthless, but because they are priceless."– Sherry Anderson (Volunteering Quotes: Finest Quotes). On average, when people think about community service, they assume that volunteering is just 'hours we need to be able to graduate' and that is it. Community service is more than just hours; community service is based on the acts performed by someone with the purpose of helping or bringing benefits to his or her community. People frequently compare community service as a punishment since it is often offered to small–time offenders as an alternative to fines or jail time. However, community service is the vital force to many communities since they depend on the service made by the volunteers...show more content... Volunteering in your community helps solve many dilemmas in your community that descend through the eyes of government and social agencies (Everything you ever wanted to know about volunteering). Discussing about volunteering to teenagers should be the first step for a better life, since teenagers are the future of tomorrow and they will leave a mark from yesterday. Volunteering has been such an important matter, that schools in many countries around the world established that 12th grade students will need certain hours of community service in order to graduate. But the frequent answers all the schools are getting are "Why do I need to volunteer? I have better things to do!" What people are forgetting is that each one of them is part of a community, a community that is not perfect and that the government sometimes forgets about their problems or needs, because obviously the government needs to take care of other things that require more attention. People are not only helping others, they are also helping themselves (Volunteering). Volunteering is not a new subject now, but people did not perceive it before because as time goes by, volunteering is becoming more and more popular since each year more people volunteer. Volunteering began around the early 19th century since America was experimenting with the Great Awakening. The Great Awakening was a period in which the importance of the church was slowly dying and instead the Get more content on HelpWriting.net
  • 16. Financial Services Essays Financial Services Introduction to Financial Services 1.0Financial Services is a growing industry, which provides for the financial needs of individual consumers and businesses. This unit explores the needs of and products available for both the consumers and businesses. The term financial service covers a wide range of products including accounts for depositing money, loans, savings and investments, pension and financial advice. Financial Services for individual consumers are available from banks, building societies and also from organizations such as supermarkets and insurance companies, over the counter, by telephone or over the Internet. Businesses have financial needs when they start up, expand and carry on...show more content... This report is due back on the 10 th December 2004. 1.2Financial service providers Below are some of the financial providers – Investment companies – Insurance companies – Government I will talk briefly about each one and explain the benefits and the disadvantages of each. Investment companies Investment companies provide people with wide range of product types, to meet their certain needs. People that have money to invest should know clearly what they want to do, achieve for example: – Capital growth – Income – Or both The investment company they prefer should help them meet this objective, baring in mind a number
  • 17. of other factors such as the persons risk profile, the amount that can be invested and how long for. Insurance companies Insurance companies provide policies, designed to pay out if some particular event happens. They offer products aimed at satisfying our needs for protection. People may want to ensure against: – Damage to your house through fire – Breakage or loss of your possessions – Death of the main family earner Insurers charge a premium for the policies their customers take out, which is effectively the price the customer pays for the protection he has obtained. Some Get more content on HelpWriting.net
  • 18. Importance of Customer Service Essay example Importance of Customer Service Introduction Today's organizations fail to realize the value of their customers when it comes to the success of their business. Without customer loyalty the success of your business will always be uncertain. Organizations must sensitively tailor the designs of a successful firm to the particular challenges of understanding, attracting, and keeping valuable customers. "Having satisfied customers just aren't good enough". Kenneth Blanchard and Sheldon Bowles, co–authors of Raving Fans, believe this concept is needed to have a successful business. I agree with this concept of customers being the focal point of any business. I would want more than just a satisfied customer; I want a "Raving Fan". ...show more content... Discover What the Customer Wants After creating your vision, try to discover what the customer wants or what their vision is. The customer will focus on just one or two things and it will be up to you to fill in the gap with your vision. You will then pick and choose which ideas you want to use to complete or build up your vision. Not every idea of the customer will be used or has to be used. Some ideas may not be feasible or even applicable to what you have envisioned. Deliver the Vision Plus One Percent This is where the vision becomes reality; make it happen just as you envisioned it. Work out the bugs and keep doing what ever it takes to make this vision come alive. Start out with something small that you know you can maintain and be consistent with it. Once you have mastered that idea, add to it, make it better by just one percent. Continue to do this with each new idea, always producing better ideas by one percent. This way the customer is not promised something that you will not deliver and you're not promising something too big or complex to consistently follow through with. Consistency is critical; it creates credibility. Conclusion I have always believed customers are the focal point of any business. I found that having satisfied customers does not mean you are doing a good job. It may mean the customers are satisfied because their expectations are so low and there is no one else doing any better. Having Get more content on HelpWriting.net
  • 19. Service Learning Experience Essay For the month of March I continued to conduct my 3–5 service learning hours at Grace and Love Church. I wanted to make a difference and educate the children on basic health standards. I taught the kids basic health tasks that should be conducted daily including: showering, brushing teeth, and hand washing. As simple as some of the tasks sound, I'm sure there are adults that still struggle to complete the daily health tasks. With my major involving health science, I wanted to share with the children what I am passionate about, health care and educating others. I explained to the children what germs were, and how they are everywhere. I also had a translator for the ones that could not understand English. I taught the children that it is important to shower at least 1–2 times a day to wash away the germs. Shampoo or conditioner along with body wash or soap is also important to maintain a clean body. Washing one's body daily prevents germs from spreading and prevents infections. Teeth brushing is also very important for daily care. I decided to create miniature teeth care kits...show more content... I was very surprised on how much fun teaching was. There is a lot more to teaching than just talking and pointing at pictures, there is a lot of planning that goes into every lesson. I also had the drive to not procrastinate, I wanted to create the best presentation I could to teach the kids about healthy habits. I almost felt if I owed the kids my very best, and that is why I made the teeth kits and enjoyed every second of my presentation. Since I already completed my priority goal of the educating the children of something I know pretty well, my final service hours next month will be to impact the community even more. I will do as much as I can to end my final session at the church ending it on a good note with positivity and joy I can leave with the Get more content on HelpWriting.net
  • 20. Essay on Salon Services In the hair salon industry there are salon services and retail products that make up the output. Because the services generate most of the salon's business that is what I will consider as the final output. Possible services include haircuts, hair colors, perms, etc. There are many things that could affect the supply and demand for these services. People's income is a huge factor. When the economy is down and people are making less money or don't have jobs, the "extras" like highlights and hairstyles are going to be less in demand. The tastes and preferences of customers is another thing that impacts the demand for services (Supply and Demand). Perms are no longer in as much demand as they were in the eighties because people's taste...show more content... Almost 50 percent of workers are self–employed and salons average about 150 weekly visits (Beauty Salons). This is why the hair salon industry is an example of monopolistic competition. There are salons all over the place and they each offer services that can be differentiated. Market strategies for hair salons focus on service differentiation (Hair Care). Some salons offer walk in services with no frills for a low price while others offer appointment only luxury services at a higher price point. The success of the salon's service options relies on the demographics of the area as well as on the competition. If most salons in the area offer luxury services you might have more success offering value based services. The week 3 readings helped my understanding of my industry because I read about the different market structures. By learning the different market structures I was able to decide which structure my industry best fit in. I learned that in monopolistic competition there is free entry and exit of firms which means that if other firms are making a profit then someone else can open a similar firm offering similar services (Online lectures). Advertising is also necessary to create consumer awareness. My research in week 3 taught me that differentiation of services is very important in monopolistic competition. Being a hairstylist and working in the industry has given me insight into how i can help my company's Get more content on HelpWriting.net
  • 21. Service Learning Project Report Academics is a large part of what determines the future of the typical college student. With an education and a degree, it is assumed that the individual will be an active member in a work space, a family, and the various forms of community that will be encountered after graduation. However, for an individual to fully participate and utilize their skills to the best of their ability, they will need to practice participating and helping within a community. This is what a service learning project is. This project will integrate the student's into a community, whether it be a town, church, school, and any other community. The student's will be given multiple opportunities that allow them to enrich the lives of the other members of this community. Get more content on HelpWriting.net