Kundan Kumar Pandey

Surat Area, India India

Application Support Analyst at Transperfect

Technology / Software / Internet

I am working with TransPerfect past one year as a Sr. Support Analyst & I'm the first point of contact for all existing clients for applications issues, errors & enhancements. Providing application configuration and maintenance on Trialinteractive, by becoming an expert on the use of all aspects of the application. Delivering support to existing clients and investigating & resolving application errors, data discrepancies, and queries.Working closing with Implementation/Functional Analyst in identifying and proposing application systems changes, better uses, enhancements & developments. Submission of bugs in bug tracking system and follow up with the development team. Receive and support r...