The document discusses two companies, PM Solutions and PM College, and their different project management needs and challenges.
PM Solutions provides program management, project costing, vendor management, and coaching to international organizations. Its main challenge is an outdated IT center needing relocation. Recommendations include moving servers and employees to a new facility and improving cybersecurity.
PM College offers project management training courses. Its challenge is negative participant feedback that courses don't align with processes. Recommendations include replacing courses with customized programs at different skill levels to address feedback and improve performance.
The conclusion is that the second case of creating customized project management courses for a global retailer would be most beneficial, helping thousands of facilities worldwide at minimal
1Running Head PROJECT MANAGEMENT11PROJECT MANAGEMENT.docx
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Running Head: PROJECT MANAGEMENT
11
PROJECT MANAGEMENT
PJM 6005
Executive Summary
In this project management, two companies in the PM solutions
and PM College with diverse services and challenges are
presented. There will be need to look into various technology
considerations that will be necessary in each of the two
companies represented by case 1 and case 2. Technology
considerations within a project management training-offering
company are an important aspect to which the success of the
companies in availing knowledge and skills pertaining the
project management strategies to the respective business
organizations in the industry.
Despite both companies ruing programs and courses that are
linked to project management. The products and services
offered by the company in PM College are totally different from
those offered by the company in PM solutions. This might have
attributed to their different needs of technology considerations
and as per the findings that are observed from the companies,
2. there is need for different recommendations applicable to the
Information Technology of these two global companies.
Description of Products and Services
Case 1
The company is an international organization which provides
land, sea and air power solutions at an international level. This
has enabled the company to strategically establish itself in a
leading position especially in civil aerospace, defense, marine
as well as energy markets. The major services provided by the
company include program management, project costing and
scheduling, external vendor management as well as mentoring
and couching on project management.
Through project management, the company trains business
organizations on how to initiate, plan, execute, control and
close the work of a team with an aiming of achieving a set goal
or objective. This service include teaching business
organizations on how to meet their set success criteria within
the set period of time. The company also guides business
organizations on how to avoid the major challenge of this
project management which is achieving all the set project goals
within the specified constraints.
Within the project costing and scheduling service, the company
guides business organizations on how to effectively schedule
the assigned projects within the limited time and with least
costs possible in the organization. It trains business
organizations on the manner in which they may allocate the
necessary resources to the business without necessarily
incurring a lot of costs in the process.
The company also guides its customers most of which are
international business organizations on how to use their internal
structure in dealing appropriately with the external vendors
within their industry. It is advisable to note that the business
operates within the manufacturing, transportation equipment
and supplies industry at an international level.
Therefore, the onboarding companies in the company may
experience a burden while dealing with their external vendors in
3. an international level. Business ethics are an important
parameter when comes to dealing with external vendors within
the internal structure of the organization. The company
therefore solidifies on exposing the critical business ethics that
are considerate in their internal structure.
Case 2
The company operates under a general merchandise and retail
industry in an international business level. It is a fortune 100
global retailer that has spurred itself in operating thousands of
facilities across the globe. This heightens its business project
liabilities when dealing with its customers. Unlike the company
in PM solutions, the company in PM College majorly
concentrates on project management services which they outline
in their project management training curriculum of six courses
that has been aligned with company processes.
Unlike in the case with the company in PM
Solution
s, the company does not align itself with a split offering of
services and split training programs as seen in the company in
PM solutions. Rather, it identifies all the shortcomings that
business organizations may globally face while dealing with
their project management in the business and enlist them in
their project management training curriculum which as
mentioned above is comprised of six courses facilitated by the
company.
The company’s value delivered reflected that there was 31%
increase in course participants’ knowledge of management tools
4. as well as project management processes in an organization.
This describes why this company has renowned and listed itself
amongst the Fortune 100.
Technology Considerations
Prior to advocating the technology considerations applicable in
each business case amongst the two companies, there is need to
first analyze the major challenge that each business
organization is facing and possible solutions towards mitigating
or ceasing such challenges. The findings of these challenges
will essentially help in recommending the various actions that
the companies might taking in improving their respective
Information Technologies in their project management valiance.
Case 1
The major challenge that this company is currently facing in its
information technology management is the information centers
getting old with time and expiry of long-term lease that the
company has contracted with its customers and associate
business organizations. Despite the company’s effort to secure a
6 million dollars fund approval and identification of new 8000
square-foot facility location, the company is still lacking a
proven resource with prior information center move experience
with these capabilities.
The technological considerations that the company needs
include apprehending their state of Information Technology
Sector to a new state-of-the-art 8000 square foot facility in the
5. company. The company also has to relocate 225 physical as well
as virtual servers along with supporting network infrastructure
to the newly built information center. The company also has to
ensure that they have performed a leasehold improvement on the
current office space as well as ensure that they have relocated
70 employees from the old information center to the newly build
information facility.
Other considerable technologies in the company include
ensuring that the Information Security manager has
decommissioned the old information center and returned it back
to its landlord. The company also has to improve its
technological advancements and ensure that the servers in the
information technology sector are up to date and that their
updates are well installed through thorough management of the
chief information security officer in the sector. There is also an
essential need to rectify on the cyber-attacks prevention and
weaknesses that may exhibit their information to the attackers.
Case 2
The major challenge that this company in case 2 is currently
experiencing is connected with its participants’ feedback which
are not currently pleasing as per the company’s finding. Within
the Information Technology division of the clients, it is evident
that the company has an existing project management training
curriculum which is not consistent with their processes. From
the findings, the participants’ feedback showed that the courses
6. which were offered by the company were not well received and
may not have helped the participants in meeting their goals of
standardized project management processes and knowledge
across the organization something that really made the
participants uncomfortable.
As from the case, the client had sought to replace their current
project management curriculum with a series of courses which
cannot be customized to seamlessly incorporate their respective
processes. This may have been the root that caused the
challenge in the business in the PM college scenario.
One of the considerable technologies to install in this company
include a platform that would accommodate all the preferences
and feedbacks coming from the course participants. The
platform will help in accommodating all the participants’ view
pertaining the six courses offered by the company. This will
also substantially help the company in improving some of the
program hitches that it is currently encountering as per the
client’s feedback hence improving the business performance of
the company.
The company also have to improve some of its shortcomings
that they are undergoing in the information technology sector.
The company needs to keep their updates well installed and
reduce their information vulnerability to the attackers. The
company also has to ensure that its project management training
curriculum are aligned with the latest project management
7. tactics and strategies that are employed at an international level.
Product/Service Marketplace
The market place of company in case 1 is dominated by
international factors and forces that define their quality of
program management, project costing and scheduling, external
vendor management as well as mentoring and couching. Their
market considerations are elevated by the business project
management considerations unlike the company in case 2. The
company in case 2 has all the programs incubated within a one
course program and thus can have many business considerable.
In case 2, the market place of the company may be inclusive
even of the project management students who are aspiring to
become competent project managers. This may make this
organization become a company that is being hunted by both
business organizations and schooling students. The inclusion of
the company without separating its courses is one of the
advantageous factors that the company has over the company in
case 1.
The company is case 2 also has a wide market coverage as
compared to the company in case 1. As described in the case,
company case 2 has numerous facilities across the world which
are attributively making the wide market coverage for this
respective market. The company has managed to establish its
facilities across the world which has intrusively facilitated its
market coverage.
8. On the other hand, the company in case 1 has also a marketing
advantage of facilitating its project costing and scheduling.
Generally, numerous business organizations have been attracted
to anything that has to do with the mitigation of its project costs
across the world. International business organizations often
have mega projects which may enforce these business
organizations to incur millions of money in their execution.
Having a company that will help these companies limit their
costs and expenditures they experience will attractively bring
the business organizations close to the company. This will
presumably make the company gain a competitive advantage
over the company case 2 as it has a financial limitation advice
on the business economics.
Probability and Impact Matrix
Case 1
ID
Risk
Category
Probability
Impact
Time
P&I
Difficult
9. Urgency
1
Lack of understanding project requirement
Project Level
Low
Medium
3
3
3
3
2
Scope creeps
Low
High
3
3
6
4
3
Conflict between the stakeholders about vision and mission
Project Initiation
Medium
Medium
6
12. Project Monitoring and control
Medium
Medium
4
5
6
5
10
Lack of infrastructure
High
Medium
3
5
6
4.5
Case 2
ID
Risk
Category
Probability
Impact
Time
13. P&I
Difficult
Urgency
11
Disagreement between PM and members
Project Closure
Medium
Low
3
4
3
3.5
12
Over emphasis on minor details
Low
High
3
5
6
4.5
13
Core-team member quitting
Resource risks
Low
16. 19
Hard to use
Implementation risks
Medium
High
5
6
7
6
20
People are getting trouble logging in
High
Low
7
2
1
3.5
Probability/Impact
Low
Medium
High
Low
5, 11, 17
17. Medium
1, 18, 20
2, 6,12, 13, 14
19,7
High
8, 9, 10, 15
4,3
Cost and Benefit Analysis
Case 1
QUANTITATIVE ANALYSIS
YEAR 1
YEAR 2
TOTAL
COSTS
21. Training of employees (pre-implementation)
$120,000
TOTAL COSTS
$383,500
Findings and Recommendations
The findings in the company under PM solutions majorly
revolved under the outdated information centers that the
company had. The company also had a shortcoming in their
long-term lease which has currently expired. The company
consulting the PM solutions was an apprehensively right choice
and a recommendable one. The company may have some
ineffective spending on its finance hence the need for project
costing and scheduling. The reason behind it is relevantly
acceptable to recommend for project costing and scheduling in
the company is the manner in which the company was still
uncomfortably lacking a proven resource with its prior
information center move in leading the ten month and time-
sensitive initiative despite having funded the project with six
million dollars.
The findings in the company under PM College rotated around
the inconsistence in the company processes with the current
project management training curriculum. This made most of the
participants to give negative feedback pertaining the quality of
courses in which the company facilitated. The company needs to
22. replace the current project management curriculum with a
number of courses that are at the right level of employee as well
as meeting their training metrics requirements.
The call to the PM College in installing and customizing as well
as delivering a series of courses which are aimed at various
levels of knowledge is a recommendable action and a positive
effect on the company’s performance. A technology
considerable taken by the PM College is also an appropriate
action to which the company should use in solving its marketing
and performance hitches. The company also need to broaden the
variety of courses it offers to its participants as one of the
positive recommendations in reviving the business performance
of this respective company.
Conclusion
After doing the company analysis, risk analysis, cost benefit,
my final project will be the second case. I will focus on creating
PJM courses for a global retailer.
The sessions will be used for thousands of facilities worldwide
with the minimum cost. The benefit will be practical in the
short-term and long-term for thousands of employees. It will cut
down management costs due to better management from top-tier
to low-tier employees; the employees will stay motivated, which
will increase the work efficiency.
23. References
PM College, Customizing Project Management Training Drvies
Process Adoption and Shows Positive Impacts on Quality and
Productivity.
PM