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February 2022 / Page 0
FouAnalytics.com
Q1 2022 Update on
Digital Ad Fraud
February 2022
Augustine Fou, PhD.
acfou@mktsci.com
February 2022 / Page 1
FouAnalytics.com
A Decade of Fraud and
Harm to Publishers
February 2022 / Page 2
FouAnalytics.com
Not humans, something else
Humans’ usage of the Internet, social, and mobile all plateaued; but digital ads shot upward
February 2022 / Page 3
FouAnalytics.com
Ad fraud is more than bots
Other forms of fraud by sites and mobile apps are not IVT(bots), are under-reported
1.3%
fake traffic
(bots)
severely
under-reported
overall fraud
bot detection
sees this
bot detection
misses all these
58%
57%
+ =
other fraud
(sites/apps)
February 2022 / Page 4
FouAnalytics.com
Industry Associations’ View
Trade associations only look at invalid traffic (IVT), reported by fraud detection tech
“The 11 percent decline in
two years is particularly
noteworthy” – ANA (2019)
“IVT is between
1 – 3%”
– GroupM (2019)
“IVT is 1.05%”
– TAG (2020)
https://www.ana.net/miccontent/s
how/id/rr-2019-bot-baseline
https://www.tagtoday.net/pressrel
eases/2020-us-fraud-study-release
https://www.nexttv.com/news/groupm-
puts-risk-of-ad-fraud-at-22-4b-globally
February 2022 / Page 5
FouAnalytics.com
All parties are harmed by badtech
Good Publishers
(lower revenue, CPMs)
Consumers
(privacy violations)
Advertisers
(ad fraud, no outcomes)
Badtech Industrial Complex
Badtech Industrial Complex
February 2022 / Page 6
FouAnalytics.com
Impact on Publishers
February 2022 / Page 7
FouAnalytics.com
“For years, publishers have been convinced
by badtech – aka “ad tech” – that there
were vast new riches to be made with their
tech …
… but the reality is publishers have seen
revenue decline, lower CPMs, audience
theft, and new risks like ad fraud.”
February 2022 / Page 8
FouAnalytics.com
Prior Supply Chain Transparency Studies
Supply chain studies since 2014 corroborate that only 40 – 60% of dollars go to pubs for showing ads
ISBA 2020: 51%
Source: ISBA, May 2020
“went
missing”
WFA 2014: 40% ANA 2017: 60%
Source: ANA, May 2017
Source: WFA, Sep 2014
MAGNA 2018: 40%
February 2022 / Page 9
FouAnalytics.com
Publishers’ own experiments
Publisher only gets 30-60c on the dollar after middlemen fees
https://mediatel.co.uk/newsline/2016/10/04/where-did-the-m
oney-go-guardian-buys-its-own-ad-inventory
2016
The Guardian
“for every pound an advertiser
spends programmatically on the
Guardian only 30 pence actually
goes to the publisher.”
2017
BusinessInsider
“$40,000 worth of ad inventory
through the open exchanges,
the publication only saw $97.”
http://adage.com/article/digital/business-insider-york-times-sh
ed-details-ad-industry-s-biggest-problem/311081/
February 2022 / Page 10
FouAnalytics.com
Research from Adalytics
Data from Q1 2022 shows large variance in “take rates” by adtech middlemen
February 2022 / Page 11
FouAnalytics.com
Brand safety tech defunds legit news
The tech is no better than keyword lists, examples below of defunding legit news
February 2022 / Page 12
FouAnalytics.com
Local news killed by fake news
Local news sites relied on ad revenue; fake sites stole ad budgets
McClatchy Bankruptcy 1,300 local news “deserts”
2,000 newspapers died
February 2022 / Page 13
FouAnalytics.com
Impact on Marketers
February 2022 / Page 14
FouAnalytics.com
P&G: cut $200M, no impact
“Once we got transparency, it
illuminated what reality was,” said
Mr. Pritchard. P&G then took matters
into its owns hands and voted with
its dollars, he said.”
“As we all chased the Holy Grail of
digital, self-included, we were
relinquishing too much
control—blinded by shiny objects,
overwhelmed by big data, and ceding
power to algorithms,” Mr. Pritchard
said.
Source: WSJ, March 2018
February 2022 / Page 15
FouAnalytics.com
Chase: -99% reach, no impact
“JPMorgan had already decided
last year to oversee its own
programmatic buying operation.
Advertisements for JPMorgan
Chase were appearing on about
400,000 websites a month. [But]
only 12,000, or 3 percent, led to
activity beyond an impression.
[Then, Chase] limited its display
ads to about 5,000 websites. We
haven’t seen any deterioration on
our performance metrics,” Ms.
Lemkau said.”
“99% reduction in ‘reach’ … Same
Results.”
Source: NYTimes, March 29, 2017
(because it wasn’t real, human reach)
February 2022 / Page 16
FouAnalytics.com
Uber: cut 80%, no change
• Uber cut $120M from $150M, signups remained steady; paid
signups dropped, and organic signups increased to replace it.
• Uber sued 100 mobile exchanges for falsifying placement
reports and fabricating transparency reports.
February 2022 / Page 17
FouAnalytics.com
Uber Lawsuit Details
Mobile exchanges were ripping off Uber in broad daylight
https://www.reedsmith.com/en/news/2021/
01/reed-smith-wins-multimillion-dollar-advert
ising-fraud-suit-for-uber
“Phunware had falsely billed Uber for ad
clicks they did not deliver.
Phunware employees wrote: “Guys it’s…
time to spin some more BS to Uber to
keep the lights on.”
https://www.linkedin.com/pulse/stone-meet-
glass-house-significance-ubers-second-ad/
Uber is suing 100 mobile exchanges for
“falsifying placement reports, fabricating
reports when no ads were run, 95 exchanges
are ‘john doe’ (unidentified).”
February 2022 / Page 18
FouAnalytics.com
Other Similar Fraud Cases
Ad fraud looks the same, because it is the same
Criteo vs Steelhouse
• “Criteo sued SteelHouse for a "counterfeit click fraud scheme" that “counterfeited clicks
to trick e-tailers into attributing sales to SteelHouse that should have been attributed to
Criteo, other competitors and partners, or direct traffic.
Outcome Health settles with OIG
• “Outcome executives inflated patient engagement metrics regarding how frequently
patients engaged with Outcome’s devices. Outcome further admitted that its
under-delivery on advertising campaigns resulted in a material overstatement of its
revenue for the years 2015 and 2016. The company’s executives fabricated data to
conceal the under-deliveries from the outside auditor.“
Facebook Sues LionMobi, JediMobi
• "The app developers LionMobi in Hong Kong and JediMobi in Singapore released apps --
which make it appear as if users clicked on Facebook ads when they didn’t. LionMobi
released "Power Clean - Antivirus and Phone Cleaner App“ (100 million downloads) and
JediMobi created "Calculator Plus" (5 million downloads).”
February 2022 / Page 19
FouAnalytics.com
Why digital appears to perform
Bot activity has enabled large quantities, low prices, high clicks
Bot activity has fueled:
- large quantities of ads
- low prices
- high clicks
February 2022 / Page 20
FouAnalytics.com
Impact on Consumers
February 2022 / Page 21
FouAnalytics.com
What Should Good
Publishers Do?
February 2022 / Page 22
FouAnalytics.com
Recommended Actions
Publishers can turn the tables on ad tech and start thriving again
- analyze log data to see how much you’re
losing to ad tech middlemen
- sell as much direct as possible and on share
of voice where possible
- “show” don’t tell buyers how clean /
human your traffic is
- rip out as much ad tech from sites as
possible; protect your users
- educate buyers to focus on humans, hCPM
February 2022 / Page 23
FouAnalytics.com
Research from Adalytics
Data from Q1 2022 shows large variance in “take rates” by adtech middlemen
February 2022 / Page 24
FouAnalytics.com
Recommended Actions
Publishers can turn the tables on ad tech and start thriving again
- analyze log data to see how much you’re
losing to ad tech middlemen
- sell as much direct as possible and on
share of voice where possible
- “show” don’t tell buyers how clean /
human your traffic is
- rip out as much ad tech from sites as
possible; protect your users
- educate buyers to focus on humans, hCPM
February 2022 / Page 25
FouAnalytics.com
Risk of ad fraud - spoofing
Because… “Bad guys must pretend to be
good sites (by passing domain into bid
request) in order to get bids.”
publisherA.com
What portion of
the inventory is
real? vs spoofed
If you sell on exchanges, bad guys can pretend to
be your domain and steal ad dollars from you.
February 2022 / Page 26
FouAnalytics.com
Lower CPMs, MORE unsold
“How can you maintain $10 CPMs on your site
when buyers know they can get ads on your
site by buying it on exchanges for $1 CPMs?
They will wait till it goes
remnant, and then buy it.
You are CAUSING more inventory to go unsold.
February 2022 / Page 27
FouAnalytics.com
Recommended Actions
Publishers can turn the tables on ad tech and start thriving again
- analyze log data to see how much you’re
losing to ad tech middlemen
- sell as much direct as possible and on share
of voice where possible
- “show” don’t tell buyers how clean /
human your traffic is
- rip out as much ad tech from sites as
possible; protect your users
- educate buyers to focus on humans, hCPM
February 2022 / Page 28
FouAnalytics.com
Pubs wrongly accused of IVT
Good publishers are blacklisted while bad guys continue fraud
Domain (spoofed) % SIVT
esquire.com 77%
travelchannel.com 76%
foodnetwork.com 76%
popularmechanics.com 74%
latimes.com 72%
reuters.com 71%
bid request
fakesite123.com
esquire.com
passes blacklist
passes whitelist
✅
✅
declared
1. fakesite123.com has to pretend
to be esquire.com to get bids;
2. fraud measurement shows high
IVT b/c it is measuring the fake
site with fake traffic
3. Fake esquire.com gets mixed with
real so average fraud rates
appear high.
4. Real esquire.com gets backlisted;
bad guy moves on to another
domain.
incorrect
measurement
February 2022 / Page 29
FouAnalytics.com
What is a good publisher?
February 2022 / Page 30
FouAnalytics.com
Recommended Actions
Publishers can turn the tables on ad tech and start thriving again
- analyze log data to see how much you’re
losing to ad tech middlemen
- sell as much direct as possible and on share
of voice where possible
- “show” don’t tell buyers how clean /
human your traffic is
- rip out as much ad tech from sites as
possible; protect your users
- educate buyers to focus on humans, hCPM
February 2022 / Page 31
FouAnalytics.com
Users’ privacy being violated
Source: https://freedom-to-tinker.com/2017/11/15/no-boundaries-exfiltration-of-personal-data-by-session-replay-scripts/
“Exfiltration of personal
data by session-replay
scripts; and recording of
user actions on the site.”
February 2022 / Page 32
FouAnalytics.com
PageXray Shows Tree Graph
all the ads and trackers loaded by javascript on the page
https://pagexray.fouanalytics.com/q/wsj.com
February 2022 / Page 33
FouAnalytics.com
Good publishers protect users
42 trackers
24.3s load time
8 trackers
1.3s load time
“minimize 3rd
party javascript trackers on pages”
February 2022 / Page 34
FouAnalytics.com
Unique audience stolen
Example good publisher “cookie matching”
Unique audience of
oncologists – 100% share
of voice every month
Buyers think they can
target oncologists
elsewhere for much
cheaper; don’t buy from
you any more.
February 2022 / Page 35
FouAnalytics.com
Malware ads hijack users
Malicious javascript can break out of ad
iframe -- take over the page, redirect user
Source:
https://digiday.com/media/every-vendor-problem-we
bsite-redirects-keep-plaguing-publishers/
Source:
https://blog.confiant.com/nov-22-25-attack-o
f-the-cyber-turkey-7a57a1ed498f
February 2022 / Page 36
FouAnalytics.com
Recommended Actions
Publishers can turn the tables on ad tech and start thriving again
- analyze log data to see how much you’re
losing to ad tech middlemen
- sell as much direct as possible and on share
of voice where possible
- “show” don’t tell buyers how clean /
human your traffic is
- rip out as much ad tech from sites as
possible; protect your users
- educate buyers to focus on humans, hCPM
February 2022 / Page 37
FouAnalytics.com
Pubs have good business practices
“good business practices lead to good looking data”
Good Publishers “sites that carry ads”
• source traffic
• audience extension
• auto-refresh
• traffic laundering
• don‘t source traffic
• protect advertisers
• protect consumers
February 2022 / Page 38
FouAnalytics.com
Good publishers act to reduce bots
Publisher 1 – stopped buying traffic
Publisher 2 – filtered data center traffic
February 2022 / Page 39
FouAnalytics.com
Relative Quality – adjust budgets
February 2022 / Page 40
FouAnalytics.com
Key Points, Looking Ahead
Publishers can turn the tables on ad tech and start thriving again
- privacy regulations making shockwaves
- loss of 3P cookies and Apple IDs
- ad tech targeting was very inaccurate
- UUID, RampID, fingerprinting are stop-gaps
- coming full circle to “contextual”
- buying from good publishers = good digital
marketing
February 2022 / Page 41
FouAnalytics.com
APPENDIX
February 2022 / Page 42
FouAnalytics.com
How Marketers Use
FouAnalytics
February 2022 / Page 43
FouAnalytics.com
Site
Analytics
Media
Analytics
“see fou yourself”
• alternative to Google Analytics
• secure, hardened against attack
• shows all details, no black box
• innovated w/ practitioners
• verify your own media/ads
• secure, hardened against attack
• shows details for decisioning
• recommended optimizations
for #publishers for #marketers
February 2022 / Page 44
FouAnalytics.com
How is FouAnalytics different?
• Privacy compliant – FouAnalytics collects only anonymous
javascript parameters from the browser; no PII (personally
identifiable information) is ever collected; no 3rd
party cookies
are ever set or used
• Secure/tamper-proof – FouAnalytics has security measures
built into every part of the system so false data cannot be
written into it; analytics cannot be altered or tampered-with
• Analytics w/ detailed supporting data – unlike other black box
fraud detection tech firms, FouAnalytics provides detailed
supporting data so clients understand why something is
marked fraudulent, so they can troubleshoot and take action
February 2022 / Page 45
FouAnalytics.com
More examples of fake sites
Readable or non-sensical domains are all disguised at bid-time
analyzecanceradvice.com
analyzecancerhelp.com
bestcanceropinion.com
bestcancerproducts.com
bestcancerresults.com
besthealthopinion.com
bettercanceradvice.com
bettercancerhelp.com
betterhealthopinion.com
findcanceropinion.com
findcancerresource.com
findcancertopics.com
findhealthopinion.com
finestcanceradvice.com
finestcancerhelp.com
finestcancerresults.com
getcancerproducts.com
06f09b1008ae993a5a.com
fbfd396918c60838.com
97ff623306ff4c26996.com
b1f6fe5e3f0c3c8ba6.com
23205523023daea6.com
6068a17eed25.com
b1fe8a95ae27823.com
f4906b7c15ba.com
eac0823ca94e3c07.com
1f7de8569ea97f0614.com
21c9a53484951.com
24ad89fc2690ed9369.com
efd3b86a5fbddda.com
34c2f22e9503ace.com
0926a687679d337e9d.com
6a40194bef976cc.com
Fraud sites Fake sites
02aa19117f396e9.com
f8260adbf8558d6.com
9376ec23d50b1.com
pushedwebnews.com
a0675c1160de6c6.com
0f461325bf56c3e1b9.com
850a54dbd2398a2.com
8761f9f83613.com
20a840a14a0ef7d6.com
31a5610ce3a8a2.com
5726303d87522d05.com
3ac901bf5793b0fccff.com
b014381c95cb.com
2137dc12f9d8.com
33ae985c0ea917.com
153105c2f9564.com
Fake sites
February 2022 / Page 46
FouAnalytics.com
More fake bids than real
Largest sites are also the most spoofed – 40X more fake than real
February 2022 / Page 47
FouAnalytics.com
Daily impression volumes
Unknown sites sell more “inventory” than large, well-known sites
Highlighted
domains are
interspersed with
large sites that
you know many
humans go to.
These are DAILY
quantities of
impressions.
Notice the large
quantities; some
are larger than
mainstream sites.
February 2022 / Page 48
FouAnalytics.com
Ad serving volume by hour
With hourly detail, you see most ads are blown out before 4 am
What to look for?
If all of the volume is spent in
the first hour or during
sleeping hours, you have no
impressions left for the day
What to do?
Turn off overnight hours and
frequency cap by site and user
to avoid massive spikes in
volume.
February 2022 / Page 49
FouAnalytics.com
Where do visitors click?
Click patterns on desktop and mobile screens, vs bots
February 2022 / Page 50
FouAnalytics.com
Measure quality of traffic from paid sources
Marketer 1
• Blue means humans
• Red means bots
Marketer 2
“recommendation is to increase spend on
sources driving more humans (blue); reduce
spend on sources with more bots (red)”
February 2022 / Page 51
FouAnalytics.com
Detect / reduce fraud in-flight
Launch Week 3
onward
Weeks
1-2
Initial baseline
measurement
Measurement after
first optimization
After eliminating several
“problematic” networks
Stacked percent chart
Blue (human)
Red (bots)
February 2022 / Page 52
FouAnalytics.com
Full Funnel Measurement
In-Ad
(ad tag)
On-Site
(embed code)
Measure
Ads
Measure
Arrivals
Measure
Conversions
1743 156
A
more humans (blue)
good publishers
On-Site
(embed code)
social
native
video
display
affiliate
February 2022 / Page 53
FouAnalytics.com
Improve outcomes by shifting spend
Measure
Ads
Measure
Arrivals
Measure
Conversions
clean, good media
low-cost media,
ad exchanges
346
1743
5
156
30X better
outcomes
• More arrivals
• Better quality
A
B
February 2022 / Page 54
FouAnalytics.com
Display 4
2,036 humans
human conversion rate
Comparing 4 paid display sources
Site Traffic Conversions
8,482 818
4,216 humans
5%
human conversion rate
14,539 193
225 humans
9%
human conversion rate
2,248 23
168 humans
5%
human conversion rate
1,527 9
Display 3
Display 2
Display 1
Humans
40%
February 2022 / Page 55
FouAnalytics.com
Measure conversions, correlate w/ humans
Organic sources
have more humans
(dark blue)
Conversion actions
(calls) show straight line
correlation to humans
February 2022 / Page 56
FouAnalytics.com
+92%
Conversion Rate
4,248
1,812,906
= 0.23%
4,248
942,711
= 0.45%
Increase Conversion Rates
Make more accurate by subtracting bot traffic from denominator
Subtracted bots (red),
and unmeasured (white)
February 2022 / Page 57
FouAnalytics.com
About the Author
Augustine Fou, PhD.
acfou [@] mktsci.com
February 2022 / Page 58
FouAnalytics.com
Dr. Augustine Fou
2013
2014
2016
2015
2017
2019
2018
2020
2021
February 2022 / Page 59
FouAnalytics.com
Dr. Augustine Fou
213 Articles for Forbes CMO Network
https://www.forbes.com/sites/augustinefou
268 LinkedIn Articles on Ad Fraud and Digital Marketing
https://www.linkedin.com/today/author/augustinefou
786 Slide Decks on Ad Fraud and Digital Marketing
http://www.slideshare.net/augustinefou/presentations
Taught digital marketing at New York University and Rutgers
University Center for Management Development

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Q1 2022 Update on ad fraud for AMM

  • 1. February 2022 / Page 0 FouAnalytics.com Q1 2022 Update on Digital Ad Fraud February 2022 Augustine Fou, PhD. acfou@mktsci.com
  • 2. February 2022 / Page 1 FouAnalytics.com A Decade of Fraud and Harm to Publishers
  • 3. February 2022 / Page 2 FouAnalytics.com Not humans, something else Humans’ usage of the Internet, social, and mobile all plateaued; but digital ads shot upward
  • 4. February 2022 / Page 3 FouAnalytics.com Ad fraud is more than bots Other forms of fraud by sites and mobile apps are not IVT(bots), are under-reported 1.3% fake traffic (bots) severely under-reported overall fraud bot detection sees this bot detection misses all these 58% 57% + = other fraud (sites/apps)
  • 5. February 2022 / Page 4 FouAnalytics.com Industry Associations’ View Trade associations only look at invalid traffic (IVT), reported by fraud detection tech “The 11 percent decline in two years is particularly noteworthy” – ANA (2019) “IVT is between 1 – 3%” – GroupM (2019) “IVT is 1.05%” – TAG (2020) https://www.ana.net/miccontent/s how/id/rr-2019-bot-baseline https://www.tagtoday.net/pressrel eases/2020-us-fraud-study-release https://www.nexttv.com/news/groupm- puts-risk-of-ad-fraud-at-22-4b-globally
  • 6. February 2022 / Page 5 FouAnalytics.com All parties are harmed by badtech Good Publishers (lower revenue, CPMs) Consumers (privacy violations) Advertisers (ad fraud, no outcomes) Badtech Industrial Complex Badtech Industrial Complex
  • 7. February 2022 / Page 6 FouAnalytics.com Impact on Publishers
  • 8. February 2022 / Page 7 FouAnalytics.com “For years, publishers have been convinced by badtech – aka “ad tech” – that there were vast new riches to be made with their tech … … but the reality is publishers have seen revenue decline, lower CPMs, audience theft, and new risks like ad fraud.”
  • 9. February 2022 / Page 8 FouAnalytics.com Prior Supply Chain Transparency Studies Supply chain studies since 2014 corroborate that only 40 – 60% of dollars go to pubs for showing ads ISBA 2020: 51% Source: ISBA, May 2020 “went missing” WFA 2014: 40% ANA 2017: 60% Source: ANA, May 2017 Source: WFA, Sep 2014 MAGNA 2018: 40%
  • 10. February 2022 / Page 9 FouAnalytics.com Publishers’ own experiments Publisher only gets 30-60c on the dollar after middlemen fees https://mediatel.co.uk/newsline/2016/10/04/where-did-the-m oney-go-guardian-buys-its-own-ad-inventory 2016 The Guardian “for every pound an advertiser spends programmatically on the Guardian only 30 pence actually goes to the publisher.” 2017 BusinessInsider “$40,000 worth of ad inventory through the open exchanges, the publication only saw $97.” http://adage.com/article/digital/business-insider-york-times-sh ed-details-ad-industry-s-biggest-problem/311081/
  • 11. February 2022 / Page 10 FouAnalytics.com Research from Adalytics Data from Q1 2022 shows large variance in “take rates” by adtech middlemen
  • 12. February 2022 / Page 11 FouAnalytics.com Brand safety tech defunds legit news The tech is no better than keyword lists, examples below of defunding legit news
  • 13. February 2022 / Page 12 FouAnalytics.com Local news killed by fake news Local news sites relied on ad revenue; fake sites stole ad budgets McClatchy Bankruptcy 1,300 local news “deserts” 2,000 newspapers died
  • 14. February 2022 / Page 13 FouAnalytics.com Impact on Marketers
  • 15. February 2022 / Page 14 FouAnalytics.com P&G: cut $200M, no impact “Once we got transparency, it illuminated what reality was,” said Mr. Pritchard. P&G then took matters into its owns hands and voted with its dollars, he said.” “As we all chased the Holy Grail of digital, self-included, we were relinquishing too much control—blinded by shiny objects, overwhelmed by big data, and ceding power to algorithms,” Mr. Pritchard said. Source: WSJ, March 2018
  • 16. February 2022 / Page 15 FouAnalytics.com Chase: -99% reach, no impact “JPMorgan had already decided last year to oversee its own programmatic buying operation. Advertisements for JPMorgan Chase were appearing on about 400,000 websites a month. [But] only 12,000, or 3 percent, led to activity beyond an impression. [Then, Chase] limited its display ads to about 5,000 websites. We haven’t seen any deterioration on our performance metrics,” Ms. Lemkau said.” “99% reduction in ‘reach’ … Same Results.” Source: NYTimes, March 29, 2017 (because it wasn’t real, human reach)
  • 17. February 2022 / Page 16 FouAnalytics.com Uber: cut 80%, no change • Uber cut $120M from $150M, signups remained steady; paid signups dropped, and organic signups increased to replace it. • Uber sued 100 mobile exchanges for falsifying placement reports and fabricating transparency reports.
  • 18. February 2022 / Page 17 FouAnalytics.com Uber Lawsuit Details Mobile exchanges were ripping off Uber in broad daylight https://www.reedsmith.com/en/news/2021/ 01/reed-smith-wins-multimillion-dollar-advert ising-fraud-suit-for-uber “Phunware had falsely billed Uber for ad clicks they did not deliver. Phunware employees wrote: “Guys it’s… time to spin some more BS to Uber to keep the lights on.” https://www.linkedin.com/pulse/stone-meet- glass-house-significance-ubers-second-ad/ Uber is suing 100 mobile exchanges for “falsifying placement reports, fabricating reports when no ads were run, 95 exchanges are ‘john doe’ (unidentified).”
  • 19. February 2022 / Page 18 FouAnalytics.com Other Similar Fraud Cases Ad fraud looks the same, because it is the same Criteo vs Steelhouse • “Criteo sued SteelHouse for a "counterfeit click fraud scheme" that “counterfeited clicks to trick e-tailers into attributing sales to SteelHouse that should have been attributed to Criteo, other competitors and partners, or direct traffic. Outcome Health settles with OIG • “Outcome executives inflated patient engagement metrics regarding how frequently patients engaged with Outcome’s devices. Outcome further admitted that its under-delivery on advertising campaigns resulted in a material overstatement of its revenue for the years 2015 and 2016. The company’s executives fabricated data to conceal the under-deliveries from the outside auditor.“ Facebook Sues LionMobi, JediMobi • "The app developers LionMobi in Hong Kong and JediMobi in Singapore released apps -- which make it appear as if users clicked on Facebook ads when they didn’t. LionMobi released "Power Clean - Antivirus and Phone Cleaner App“ (100 million downloads) and JediMobi created "Calculator Plus" (5 million downloads).”
  • 20. February 2022 / Page 19 FouAnalytics.com Why digital appears to perform Bot activity has enabled large quantities, low prices, high clicks Bot activity has fueled: - large quantities of ads - low prices - high clicks
  • 21. February 2022 / Page 20 FouAnalytics.com Impact on Consumers
  • 22. February 2022 / Page 21 FouAnalytics.com What Should Good Publishers Do?
  • 23. February 2022 / Page 22 FouAnalytics.com Recommended Actions Publishers can turn the tables on ad tech and start thriving again - analyze log data to see how much you’re losing to ad tech middlemen - sell as much direct as possible and on share of voice where possible - “show” don’t tell buyers how clean / human your traffic is - rip out as much ad tech from sites as possible; protect your users - educate buyers to focus on humans, hCPM
  • 24. February 2022 / Page 23 FouAnalytics.com Research from Adalytics Data from Q1 2022 shows large variance in “take rates” by adtech middlemen
  • 25. February 2022 / Page 24 FouAnalytics.com Recommended Actions Publishers can turn the tables on ad tech and start thriving again - analyze log data to see how much you’re losing to ad tech middlemen - sell as much direct as possible and on share of voice where possible - “show” don’t tell buyers how clean / human your traffic is - rip out as much ad tech from sites as possible; protect your users - educate buyers to focus on humans, hCPM
  • 26. February 2022 / Page 25 FouAnalytics.com Risk of ad fraud - spoofing Because… “Bad guys must pretend to be good sites (by passing domain into bid request) in order to get bids.” publisherA.com What portion of the inventory is real? vs spoofed If you sell on exchanges, bad guys can pretend to be your domain and steal ad dollars from you.
  • 27. February 2022 / Page 26 FouAnalytics.com Lower CPMs, MORE unsold “How can you maintain $10 CPMs on your site when buyers know they can get ads on your site by buying it on exchanges for $1 CPMs? They will wait till it goes remnant, and then buy it. You are CAUSING more inventory to go unsold.
  • 28. February 2022 / Page 27 FouAnalytics.com Recommended Actions Publishers can turn the tables on ad tech and start thriving again - analyze log data to see how much you’re losing to ad tech middlemen - sell as much direct as possible and on share of voice where possible - “show” don’t tell buyers how clean / human your traffic is - rip out as much ad tech from sites as possible; protect your users - educate buyers to focus on humans, hCPM
  • 29. February 2022 / Page 28 FouAnalytics.com Pubs wrongly accused of IVT Good publishers are blacklisted while bad guys continue fraud Domain (spoofed) % SIVT esquire.com 77% travelchannel.com 76% foodnetwork.com 76% popularmechanics.com 74% latimes.com 72% reuters.com 71% bid request fakesite123.com esquire.com passes blacklist passes whitelist ✅ ✅ declared 1. fakesite123.com has to pretend to be esquire.com to get bids; 2. fraud measurement shows high IVT b/c it is measuring the fake site with fake traffic 3. Fake esquire.com gets mixed with real so average fraud rates appear high. 4. Real esquire.com gets backlisted; bad guy moves on to another domain. incorrect measurement
  • 30. February 2022 / Page 29 FouAnalytics.com What is a good publisher?
  • 31. February 2022 / Page 30 FouAnalytics.com Recommended Actions Publishers can turn the tables on ad tech and start thriving again - analyze log data to see how much you’re losing to ad tech middlemen - sell as much direct as possible and on share of voice where possible - “show” don’t tell buyers how clean / human your traffic is - rip out as much ad tech from sites as possible; protect your users - educate buyers to focus on humans, hCPM
  • 32. February 2022 / Page 31 FouAnalytics.com Users’ privacy being violated Source: https://freedom-to-tinker.com/2017/11/15/no-boundaries-exfiltration-of-personal-data-by-session-replay-scripts/ “Exfiltration of personal data by session-replay scripts; and recording of user actions on the site.”
  • 33. February 2022 / Page 32 FouAnalytics.com PageXray Shows Tree Graph all the ads and trackers loaded by javascript on the page https://pagexray.fouanalytics.com/q/wsj.com
  • 34. February 2022 / Page 33 FouAnalytics.com Good publishers protect users 42 trackers 24.3s load time 8 trackers 1.3s load time “minimize 3rd party javascript trackers on pages”
  • 35. February 2022 / Page 34 FouAnalytics.com Unique audience stolen Example good publisher “cookie matching” Unique audience of oncologists – 100% share of voice every month Buyers think they can target oncologists elsewhere for much cheaper; don’t buy from you any more.
  • 36. February 2022 / Page 35 FouAnalytics.com Malware ads hijack users Malicious javascript can break out of ad iframe -- take over the page, redirect user Source: https://digiday.com/media/every-vendor-problem-we bsite-redirects-keep-plaguing-publishers/ Source: https://blog.confiant.com/nov-22-25-attack-o f-the-cyber-turkey-7a57a1ed498f
  • 37. February 2022 / Page 36 FouAnalytics.com Recommended Actions Publishers can turn the tables on ad tech and start thriving again - analyze log data to see how much you’re losing to ad tech middlemen - sell as much direct as possible and on share of voice where possible - “show” don’t tell buyers how clean / human your traffic is - rip out as much ad tech from sites as possible; protect your users - educate buyers to focus on humans, hCPM
  • 38. February 2022 / Page 37 FouAnalytics.com Pubs have good business practices “good business practices lead to good looking data” Good Publishers “sites that carry ads” • source traffic • audience extension • auto-refresh • traffic laundering • don‘t source traffic • protect advertisers • protect consumers
  • 39. February 2022 / Page 38 FouAnalytics.com Good publishers act to reduce bots Publisher 1 – stopped buying traffic Publisher 2 – filtered data center traffic
  • 40. February 2022 / Page 39 FouAnalytics.com Relative Quality – adjust budgets
  • 41. February 2022 / Page 40 FouAnalytics.com Key Points, Looking Ahead Publishers can turn the tables on ad tech and start thriving again - privacy regulations making shockwaves - loss of 3P cookies and Apple IDs - ad tech targeting was very inaccurate - UUID, RampID, fingerprinting are stop-gaps - coming full circle to “contextual” - buying from good publishers = good digital marketing
  • 42. February 2022 / Page 41 FouAnalytics.com APPENDIX
  • 43. February 2022 / Page 42 FouAnalytics.com How Marketers Use FouAnalytics
  • 44. February 2022 / Page 43 FouAnalytics.com Site Analytics Media Analytics “see fou yourself” • alternative to Google Analytics • secure, hardened against attack • shows all details, no black box • innovated w/ practitioners • verify your own media/ads • secure, hardened against attack • shows details for decisioning • recommended optimizations for #publishers for #marketers
  • 45. February 2022 / Page 44 FouAnalytics.com How is FouAnalytics different? • Privacy compliant – FouAnalytics collects only anonymous javascript parameters from the browser; no PII (personally identifiable information) is ever collected; no 3rd party cookies are ever set or used • Secure/tamper-proof – FouAnalytics has security measures built into every part of the system so false data cannot be written into it; analytics cannot be altered or tampered-with • Analytics w/ detailed supporting data – unlike other black box fraud detection tech firms, FouAnalytics provides detailed supporting data so clients understand why something is marked fraudulent, so they can troubleshoot and take action
  • 46. February 2022 / Page 45 FouAnalytics.com More examples of fake sites Readable or non-sensical domains are all disguised at bid-time analyzecanceradvice.com analyzecancerhelp.com bestcanceropinion.com bestcancerproducts.com bestcancerresults.com besthealthopinion.com bettercanceradvice.com bettercancerhelp.com betterhealthopinion.com findcanceropinion.com findcancerresource.com findcancertopics.com findhealthopinion.com finestcanceradvice.com finestcancerhelp.com finestcancerresults.com getcancerproducts.com 06f09b1008ae993a5a.com fbfd396918c60838.com 97ff623306ff4c26996.com b1f6fe5e3f0c3c8ba6.com 23205523023daea6.com 6068a17eed25.com b1fe8a95ae27823.com f4906b7c15ba.com eac0823ca94e3c07.com 1f7de8569ea97f0614.com 21c9a53484951.com 24ad89fc2690ed9369.com efd3b86a5fbddda.com 34c2f22e9503ace.com 0926a687679d337e9d.com 6a40194bef976cc.com Fraud sites Fake sites 02aa19117f396e9.com f8260adbf8558d6.com 9376ec23d50b1.com pushedwebnews.com a0675c1160de6c6.com 0f461325bf56c3e1b9.com 850a54dbd2398a2.com 8761f9f83613.com 20a840a14a0ef7d6.com 31a5610ce3a8a2.com 5726303d87522d05.com 3ac901bf5793b0fccff.com b014381c95cb.com 2137dc12f9d8.com 33ae985c0ea917.com 153105c2f9564.com Fake sites
  • 47. February 2022 / Page 46 FouAnalytics.com More fake bids than real Largest sites are also the most spoofed – 40X more fake than real
  • 48. February 2022 / Page 47 FouAnalytics.com Daily impression volumes Unknown sites sell more “inventory” than large, well-known sites Highlighted domains are interspersed with large sites that you know many humans go to. These are DAILY quantities of impressions. Notice the large quantities; some are larger than mainstream sites.
  • 49. February 2022 / Page 48 FouAnalytics.com Ad serving volume by hour With hourly detail, you see most ads are blown out before 4 am What to look for? If all of the volume is spent in the first hour or during sleeping hours, you have no impressions left for the day What to do? Turn off overnight hours and frequency cap by site and user to avoid massive spikes in volume.
  • 50. February 2022 / Page 49 FouAnalytics.com Where do visitors click? Click patterns on desktop and mobile screens, vs bots
  • 51. February 2022 / Page 50 FouAnalytics.com Measure quality of traffic from paid sources Marketer 1 • Blue means humans • Red means bots Marketer 2 “recommendation is to increase spend on sources driving more humans (blue); reduce spend on sources with more bots (red)”
  • 52. February 2022 / Page 51 FouAnalytics.com Detect / reduce fraud in-flight Launch Week 3 onward Weeks 1-2 Initial baseline measurement Measurement after first optimization After eliminating several “problematic” networks Stacked percent chart Blue (human) Red (bots)
  • 53. February 2022 / Page 52 FouAnalytics.com Full Funnel Measurement In-Ad (ad tag) On-Site (embed code) Measure Ads Measure Arrivals Measure Conversions 1743 156 A more humans (blue) good publishers On-Site (embed code) social native video display affiliate
  • 54. February 2022 / Page 53 FouAnalytics.com Improve outcomes by shifting spend Measure Ads Measure Arrivals Measure Conversions clean, good media low-cost media, ad exchanges 346 1743 5 156 30X better outcomes • More arrivals • Better quality A B
  • 55. February 2022 / Page 54 FouAnalytics.com Display 4 2,036 humans human conversion rate Comparing 4 paid display sources Site Traffic Conversions 8,482 818 4,216 humans 5% human conversion rate 14,539 193 225 humans 9% human conversion rate 2,248 23 168 humans 5% human conversion rate 1,527 9 Display 3 Display 2 Display 1 Humans 40%
  • 56. February 2022 / Page 55 FouAnalytics.com Measure conversions, correlate w/ humans Organic sources have more humans (dark blue) Conversion actions (calls) show straight line correlation to humans
  • 57. February 2022 / Page 56 FouAnalytics.com +92% Conversion Rate 4,248 1,812,906 = 0.23% 4,248 942,711 = 0.45% Increase Conversion Rates Make more accurate by subtracting bot traffic from denominator Subtracted bots (red), and unmeasured (white)
  • 58. February 2022 / Page 57 FouAnalytics.com About the Author Augustine Fou, PhD. acfou [@] mktsci.com
  • 59. February 2022 / Page 58 FouAnalytics.com Dr. Augustine Fou 2013 2014 2016 2015 2017 2019 2018 2020 2021
  • 60. February 2022 / Page 59 FouAnalytics.com Dr. Augustine Fou 213 Articles for Forbes CMO Network https://www.forbes.com/sites/augustinefou 268 LinkedIn Articles on Ad Fraud and Digital Marketing https://www.linkedin.com/today/author/augustinefou 786 Slide Decks on Ad Fraud and Digital Marketing http://www.slideshare.net/augustinefou/presentations Taught digital marketing at New York University and Rutgers University Center for Management Development