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February 2020 / Page 0marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
Update on Digital
Ad Fraud
February 2020
Augustine Fou, PhD.
acfou [at] mktsci.com
212. 203 .7239
February 2020 / Page 1marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
February 2020 / Page 2marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
Local news killed by fake news
Local news sites relied on ad revenue; fake sites stole ad budgets
McClatchy Bankruptcy 1,300 local news “deserts”2,000 newspapers died
February 2020 / Page 3marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
Fake news feeds on ad dollars
Fake local news sites tricked users, committed ad fraud for years
Discovery of Fake Sites
fake local news sites
February 2020 / Page 4marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
How did it get this bad?
February 2020 / Page 5marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
Scarcity … vs unlim fake ads
Infinite quantities of digital ads can be created on real or fake sites
Unlike real billboards that
people actually drive by in
the physical world …
Limitless quantities of digital
ads can be created on fake
sites that humans never visit.
February 2020 / Page 6marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
Myth of the long tail
Most people visit sites they know most; occasionally long tail ones
“There are numerous pieces of research on how even as people
accumulate hundreds of TV channels, they only watch seven. It's rather
commonly accepted that in a sea of millions of mobile apps, most people
stick to half a dozen.” http://www.businessinsider.com/the-advertising-industry-has-been-living-a-lie-2017-10
February 2020 / Page 7marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
Myth of behavioral targeting
Ad tech sold the idea of deriving intent from web history
Outdoor
enthusiast?Male? Female?
“This works on simplistic examples, like the above. But when the list of sites grows
longer and more diverse, the assumptions used to derive data points, even gender, are
going to be less and less accurate. In fact, a recent study of online identifiers
determined that over 80% of the records were designated as BOTH male and female.”
Source: Yeah, Your Data’s Screwed
February 2020 / Page 8marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
Myth of Hypertargeting
After 3 parameters, the matching audience gets really tiny
Female Male
18-25 13-17 25-34 35-49 50+
1. gender
2. age range
3. geographic location
50%
10%
2%
100 params?
300 params?
Starting Audience 100%
?
?
% of AudienceTargeting parameters
February 2020 / Page 9marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
hypertargeting
behavioral targeting
“Badtech” harms all parties
Good Publishers
(lower revenue, CPMs)
Consumers
(privacy violations)
Advertisers
(ad fraud, no outcomes)
Badtech
Industrial
Complex
Badtech
Industrial
Complex long tail sites
February 2020 / Page 10marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
Badtech Tax: 60-70% extracted
Source: WFA, April 2017
Source: ANA, May 2017
February 2020 / Page 11marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
Case examples of this …
Publisher only gets 30-60c on the dollar after middlemen fees
https://mediatel.co.uk/newsline/2016/10/04/where-did-the-
money-go-guardian-buys-its-own-ad-inventory
2016
The Guardian
“for every pound an advertiser
spends programmatically on the
Guardian only 30 pence actually
goes to the publisher.”
2017
BusinessInsider
“$40,000 worth of ad inventory
through the open exchanges,
the publication only saw $97.”
http://adage.com/article/digital/business-insider-york-times-
shed-details-ad-industry-s-biggest-problem/311081/
February 2020 / Page 12marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
Bad for Publishers; also
Bad for Advertisers
February 2020 / Page 13marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
(2015) AppNexus purged 92% of ads
Increased CPM prices
by 800%
Decreased impression
volume by 92%
Source: http://adexchanger.com/ad-exchange-news/6-months-after-fraud-cleanup-appnexus-shares-effect-on-its-exchange/
260 billion
20 billion
> $1.60
< 20 cents
February 2020 / Page 14marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
(2018) Lotame purges 400M bots
“[LOTAME] purged 400
million of its over 4
billion profiles after
identifying them as
bots or otherwise
fraudulent accounts.
Lotame CEO Andy
Monfried estimated
that 40 percent of all
web traffic is
fictional.”
Adweek, Feb 2018
February 2020 / Page 15marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
Chase: -99% reach, no impact
“JPMorgan had already decided
last year to oversee its own
programmatic buying operation.
Advertisements for JPMorgan
Chase were appearing on about
400,000 websites a month. [But]
only 12,000, or 3 percent, led to
activity beyond an impression.
[Then, Chase] limited its display
ads to about 5,000 websites. We
haven’t seen any deterioration on
our performance metrics,” Ms.
Lemkau said.”
“99% reduction in ‘reach’ … Same Results.”
Source: NYTimes, March 29, 2017
(because it wasn’t real, human reach)
February 2020 / Page 16marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
P&G: cut $200M, no impact
“Once we got transparency, it
illuminated what reality was,” said
Mr. Pritchard. P&G then took
matters into its owns hands and
voted with its dollars, he said.”
“As we all chased the Holy Grail of
digital, self-included, we were
relinquishing too much control—
blinded by shiny objects,
overwhelmed by big data, and ceding
power to algorithms,” Mr. Pritchard
said.
Source: WSJ, March 2018
February 2020 / Page 17marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
Uber: cut 80%, no change
• Uber cut $120M from $150M, signups remained steady; paid
signups dropped, and organic signups increased to replace it.
• Uber sued 100 mobile exchanges for falsifying placement
reports and fabricating transparency reports.
February 2020 / Page 18marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
Good Publishers
February 2020 / Page 19marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
Long-term Consistency
Great consistency in the data; confirmed humans (blue), low bots
February 2020 / Page 20marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
Known bots coming to site
Declared (orange), search (yellow), other bots can be identified
February 2020 / Page 21marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
Search crawlers are 5-10%
Search engine crawlers (yellow) can account for 5-10% of traffic
February 2020 / Page 22marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
Good Publishers Don’t
Have a Privacy Problem
February 2020 / Page 23marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
1st Party … now “badtech”
“Then” 1995 “Now” 2015
Real human audiences who
came to your site – 1st party
“badtech” trackers hidden from
user, tracking w/o consent
February 2020 / Page 24marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
Audiences stolen by badtech
specialized audience:
oncologists
jco.ascopubs.org
specialized audience can
be targeted elsewhere
“cookie matching”
(by placing javascript on your site)
February 2020 / Page 25marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
Human audiences are
scarce and valuable
February 2020 / Page 26marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
You get what you pay for ...
Low CPM sources result in
higher cost per human –
like 11X the cost.
Sources of different
quality send widely
different amounts of
humans to landing pages.
February 2020 / Page 27marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
Good Publishers vs “Badtech”
Ad Exchange Good Publisher Take-Away
Left after
Fees
60% 100% When buyers buy direct from publisher, 100%
of every dollar goes towards “working media”
Not Bots 74%
(avg NHT 26%)
97%
(avg NHT 3%)
Not bots, but doesn’t necessarily mean
humans. Buy direct from good publishers,
rather than use fraud detection tech to clean
up afterward.
Viewable 41% 91% Viewability is generally much higher in good
pubs than sites that belong to exchanges.
Not Ad
Blocked
80%
(avg 20% blocked)
100% Good publishers don’t call ads when ad is
active. This is confirmed when measuring in-ad.
Confirmed
Humans
16% 61% Good publishers have real content that real
humans want to read; so they have human
audiences. Also bots can’t make money going
there.
Productivity
of Ads
2% 54%
Buying from good publishers means your
dollar goes at least 27X further than buying
from programmatic sources. This is BEFORE
targeting and ad effectiveness.
February 2020 / Page 28marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
Better media = better outcomes
Measure
Ads
Measure
Arrivals
Measure
Conversions
346
1743
5
156
A
B
30X more human
conversion events
• More arrivals
• Better quality
more humans (blue)
good publishers
low-cost media,
ad exchanges
February 2020 / Page 29marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
Widely different relative quality
Campaign 1
• Blue means humans
• Red means bots Campaign 2
“increase spend on sources driving more humans
(blue); reduce spend on sources with more bots (red)”
February 2020 / Page 30marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
Display 4
2,036 humans
human conversion rate
More humans = more outcomes
Site Traffic Conversions
8,482 818
4,216 humans
5%
human conversion rate
14,539 193
225 humans
9%
human conversion rate
2,248 23
168 humans
5%
human conversion rate
1,527 9
Display 3
Display 2
Display 1
Humans
40%
February 2020 / Page 31marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
Risks for Publishers
February 2020 / Page 32marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
Badtech extracts 40-60%
Source: WFA, April 2017
Source: ANA, May 2017
February 2020 / Page 33marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
Audiences stolen by badtech
specialized audience:
oncologists
jco.ascopubs.org
specialized audience can
be targeted elsewhere
“cookie matching”
(by placing javascript on your site)
February 2020 / Page 34marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
New risk of ad fraud - spoofing
Because… “Bad guys must pretend to be
good sites (by passing domain into bid
request) in order to get bids.”
publisherA.com
What portion of
the inventory is
real? vs spoofed
If you sell on exchanges, bad guys can pretend to
be your domain and steal ad dollars from you.
February 2020 / Page 35marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
Lower CPMs, MORE unsold
“How can you maintain $10 CPMs on your site
when buyers know they can get ads on your
site by buying it on exchanges for $1 CPMs?
They will wait till it goes
remnant, and then buy it.
You are CAUSING more inventory to go unsold.
February 2020 / Page 36marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
Users’ privacy being violated
Source: https://freedom-to-tinker.com/2017/11/15/no-boundaries-exfiltration-of-personal-data-by-session-replay-scripts/
“Exfiltration of personal
data by session-replay
scripts; and recording of
user actions on the site.”
February 2020 / Page 37marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
Selling on viewable impressions
Hypothesis:
Make more money selling
viewable impressions
Reality:
• Sellers cut their own sellable
inventory significantly
• Buyers are using viewability
rates to get refunds, rarely paid
more to publishers in reality
• Viewability measurement may
be wrong and not verifiable or
transparent
• Only bad guys have 100%
viewability all the time; buyers
shift dollars to them
Bad guys have higher viewability
AD
Bad guys stack
ads above the
fold to fake
100% viewability
Good guys have to
array ads on the
page – e.g. lower
sitewide average
viewability.
Dec 2017, Digiday: Publishers are underwhelmed by the payoff from hitting viewability standards
February 2020 / Page 38marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
Malware ads hijack users
Malicious javascript can break out of ad
iframe -- take over the page, redirect user
Source: https://digiday.com/media/every-vendor-
problem-website-redirects-keep-plaguing-publishers/
Source: https://blog.confiant.com/nov-22-25-
attack-of-the-cyber-turkey-7a57a1ed498f
February 2020 / Page 39marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
Pubs wrongly accused of IVT
Good publishers are blacklisted while bad guys continue fraud
Domain (spoofed) % SIVT
esquire.com 77%
travelchannel.com 76%
foodnetwork.com 76%
popularmechanics.com 74%
latimes.com 72%
reuters.com 71%
bid request
fakesite123.com
esquire.com
passes blacklist
passes whitelist
✅
✅
declared
1. fakesite123.com has to pretend
to be esquire.com to get bids;
2. fraud measurement shows high
IVT b/c it is measuring the fake
site with fake traffic
3. Fake esquire.com gets mixed
with real so average fraud rates
appear high.
4. Real esquire.com gets backlisted;
bad guy moves on to another
domain.
February 2020 / Page 40marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
What Good Publishers
Are Doing
February 2020 / Page 41marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
Good publishers protect users
42 trackers
24.3s load time
8 trackers
1.3s load time
“minimize 3rd party javascript trackers on pages”
February 2020 / Page 42marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
Good publisher, progressively cleaning
10% red
3% red
“Filter GIVT and data centers; don’t call ads”
27% red
17% red
-7%
-10%
On-Site measurement
In-Ad measurement
Filter applied Stopped buying traffic
February 2020 / Page 43marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
“New Deal” – balances 3 parties
Good Publishers
(higher CPMs, revenue)
Consumers
(privacy respected)
Advertisers
(business outcomes)
February 2020 / Page 44marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
“For years, publishers have been convinced
by badtech – aka “ad tech” – that there
were vast new riches to me made with
their tech …
… but the reality is publishers have seen
revenue decline, lower CPMs, audience
dilution, and new risks like ad fraud.”
February 2020 / Page 45marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
Questions to Ask
• Has the revenue from programmatic matched
the promises?
• Do the compliance and regulatory risks
(violating your users’ privacy, GDPR/CCPA)
justify continuing letting adtech on the sites?
• How do you develop better relationships with
your audience and your advertisers?
February 2020 / Page 46marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
Extorting publishers openly
Scammers threaten to
flood a publisher’s site
with easily detectable
bad traffic to cause
Google to reduce ad
volume or ban the
domain, or withhold
payment, unless
publisher pays ransom
in bitcoin.
https://www.engadget.com/2020/02/18/google-adsense-
extortion-bad-traffic-ban-ads/
February 2020 / Page 47marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
About the Author
February 2020 / Page 48marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
Dr. Augustine Fou – Digital Marketer
2013
2014
Published slide decks and posts:
http://www.slideshare.net/augustinefou/presentations
https://www.linkedin.com/today/author/augustinefou
2016
2015
2017

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Ad fraud update for publishers Feb 2020

  • 1. February 2020 / Page 0marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou Update on Digital Ad Fraud February 2020 Augustine Fou, PhD. acfou [at] mktsci.com 212. 203 .7239
  • 2. February 2020 / Page 1marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou
  • 3. February 2020 / Page 2marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou Local news killed by fake news Local news sites relied on ad revenue; fake sites stole ad budgets McClatchy Bankruptcy 1,300 local news “deserts”2,000 newspapers died
  • 4. February 2020 / Page 3marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou Fake news feeds on ad dollars Fake local news sites tricked users, committed ad fraud for years Discovery of Fake Sites fake local news sites
  • 5. February 2020 / Page 4marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou How did it get this bad?
  • 6. February 2020 / Page 5marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou Scarcity … vs unlim fake ads Infinite quantities of digital ads can be created on real or fake sites Unlike real billboards that people actually drive by in the physical world … Limitless quantities of digital ads can be created on fake sites that humans never visit.
  • 7. February 2020 / Page 6marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou Myth of the long tail Most people visit sites they know most; occasionally long tail ones “There are numerous pieces of research on how even as people accumulate hundreds of TV channels, they only watch seven. It's rather commonly accepted that in a sea of millions of mobile apps, most people stick to half a dozen.” http://www.businessinsider.com/the-advertising-industry-has-been-living-a-lie-2017-10
  • 8. February 2020 / Page 7marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou Myth of behavioral targeting Ad tech sold the idea of deriving intent from web history Outdoor enthusiast?Male? Female? “This works on simplistic examples, like the above. But when the list of sites grows longer and more diverse, the assumptions used to derive data points, even gender, are going to be less and less accurate. In fact, a recent study of online identifiers determined that over 80% of the records were designated as BOTH male and female.” Source: Yeah, Your Data’s Screwed
  • 9. February 2020 / Page 8marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou Myth of Hypertargeting After 3 parameters, the matching audience gets really tiny Female Male 18-25 13-17 25-34 35-49 50+ 1. gender 2. age range 3. geographic location 50% 10% 2% 100 params? 300 params? Starting Audience 100% ? ? % of AudienceTargeting parameters
  • 10. February 2020 / Page 9marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou hypertargeting behavioral targeting “Badtech” harms all parties Good Publishers (lower revenue, CPMs) Consumers (privacy violations) Advertisers (ad fraud, no outcomes) Badtech Industrial Complex Badtech Industrial Complex long tail sites
  • 11. February 2020 / Page 10marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou Badtech Tax: 60-70% extracted Source: WFA, April 2017 Source: ANA, May 2017
  • 12. February 2020 / Page 11marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou Case examples of this … Publisher only gets 30-60c on the dollar after middlemen fees https://mediatel.co.uk/newsline/2016/10/04/where-did-the- money-go-guardian-buys-its-own-ad-inventory 2016 The Guardian “for every pound an advertiser spends programmatically on the Guardian only 30 pence actually goes to the publisher.” 2017 BusinessInsider “$40,000 worth of ad inventory through the open exchanges, the publication only saw $97.” http://adage.com/article/digital/business-insider-york-times- shed-details-ad-industry-s-biggest-problem/311081/
  • 13. February 2020 / Page 12marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou Bad for Publishers; also Bad for Advertisers
  • 14. February 2020 / Page 13marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou (2015) AppNexus purged 92% of ads Increased CPM prices by 800% Decreased impression volume by 92% Source: http://adexchanger.com/ad-exchange-news/6-months-after-fraud-cleanup-appnexus-shares-effect-on-its-exchange/ 260 billion 20 billion > $1.60 < 20 cents
  • 15. February 2020 / Page 14marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou (2018) Lotame purges 400M bots “[LOTAME] purged 400 million of its over 4 billion profiles after identifying them as bots or otherwise fraudulent accounts. Lotame CEO Andy Monfried estimated that 40 percent of all web traffic is fictional.” Adweek, Feb 2018
  • 16. February 2020 / Page 15marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou Chase: -99% reach, no impact “JPMorgan had already decided last year to oversee its own programmatic buying operation. Advertisements for JPMorgan Chase were appearing on about 400,000 websites a month. [But] only 12,000, or 3 percent, led to activity beyond an impression. [Then, Chase] limited its display ads to about 5,000 websites. We haven’t seen any deterioration on our performance metrics,” Ms. Lemkau said.” “99% reduction in ‘reach’ … Same Results.” Source: NYTimes, March 29, 2017 (because it wasn’t real, human reach)
  • 17. February 2020 / Page 16marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou P&G: cut $200M, no impact “Once we got transparency, it illuminated what reality was,” said Mr. Pritchard. P&G then took matters into its owns hands and voted with its dollars, he said.” “As we all chased the Holy Grail of digital, self-included, we were relinquishing too much control— blinded by shiny objects, overwhelmed by big data, and ceding power to algorithms,” Mr. Pritchard said. Source: WSJ, March 2018
  • 18. February 2020 / Page 17marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou Uber: cut 80%, no change • Uber cut $120M from $150M, signups remained steady; paid signups dropped, and organic signups increased to replace it. • Uber sued 100 mobile exchanges for falsifying placement reports and fabricating transparency reports.
  • 19. February 2020 / Page 18marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou Good Publishers
  • 20. February 2020 / Page 19marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou Long-term Consistency Great consistency in the data; confirmed humans (blue), low bots
  • 21. February 2020 / Page 20marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou Known bots coming to site Declared (orange), search (yellow), other bots can be identified
  • 22. February 2020 / Page 21marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou Search crawlers are 5-10% Search engine crawlers (yellow) can account for 5-10% of traffic
  • 23. February 2020 / Page 22marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou Good Publishers Don’t Have a Privacy Problem
  • 24. February 2020 / Page 23marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou 1st Party … now “badtech” “Then” 1995 “Now” 2015 Real human audiences who came to your site – 1st party “badtech” trackers hidden from user, tracking w/o consent
  • 25. February 2020 / Page 24marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou Audiences stolen by badtech specialized audience: oncologists jco.ascopubs.org specialized audience can be targeted elsewhere “cookie matching” (by placing javascript on your site)
  • 26. February 2020 / Page 25marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou Human audiences are scarce and valuable
  • 27. February 2020 / Page 26marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou You get what you pay for ... Low CPM sources result in higher cost per human – like 11X the cost. Sources of different quality send widely different amounts of humans to landing pages.
  • 28. February 2020 / Page 27marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou Good Publishers vs “Badtech” Ad Exchange Good Publisher Take-Away Left after Fees 60% 100% When buyers buy direct from publisher, 100% of every dollar goes towards “working media” Not Bots 74% (avg NHT 26%) 97% (avg NHT 3%) Not bots, but doesn’t necessarily mean humans. Buy direct from good publishers, rather than use fraud detection tech to clean up afterward. Viewable 41% 91% Viewability is generally much higher in good pubs than sites that belong to exchanges. Not Ad Blocked 80% (avg 20% blocked) 100% Good publishers don’t call ads when ad is active. This is confirmed when measuring in-ad. Confirmed Humans 16% 61% Good publishers have real content that real humans want to read; so they have human audiences. Also bots can’t make money going there. Productivity of Ads 2% 54% Buying from good publishers means your dollar goes at least 27X further than buying from programmatic sources. This is BEFORE targeting and ad effectiveness.
  • 29. February 2020 / Page 28marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou Better media = better outcomes Measure Ads Measure Arrivals Measure Conversions 346 1743 5 156 A B 30X more human conversion events • More arrivals • Better quality more humans (blue) good publishers low-cost media, ad exchanges
  • 30. February 2020 / Page 29marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou Widely different relative quality Campaign 1 • Blue means humans • Red means bots Campaign 2 “increase spend on sources driving more humans (blue); reduce spend on sources with more bots (red)”
  • 31. February 2020 / Page 30marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou Display 4 2,036 humans human conversion rate More humans = more outcomes Site Traffic Conversions 8,482 818 4,216 humans 5% human conversion rate 14,539 193 225 humans 9% human conversion rate 2,248 23 168 humans 5% human conversion rate 1,527 9 Display 3 Display 2 Display 1 Humans 40%
  • 32. February 2020 / Page 31marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou Risks for Publishers
  • 33. February 2020 / Page 32marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou Badtech extracts 40-60% Source: WFA, April 2017 Source: ANA, May 2017
  • 34. February 2020 / Page 33marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou Audiences stolen by badtech specialized audience: oncologists jco.ascopubs.org specialized audience can be targeted elsewhere “cookie matching” (by placing javascript on your site)
  • 35. February 2020 / Page 34marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou New risk of ad fraud - spoofing Because… “Bad guys must pretend to be good sites (by passing domain into bid request) in order to get bids.” publisherA.com What portion of the inventory is real? vs spoofed If you sell on exchanges, bad guys can pretend to be your domain and steal ad dollars from you.
  • 36. February 2020 / Page 35marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou Lower CPMs, MORE unsold “How can you maintain $10 CPMs on your site when buyers know they can get ads on your site by buying it on exchanges for $1 CPMs? They will wait till it goes remnant, and then buy it. You are CAUSING more inventory to go unsold.
  • 37. February 2020 / Page 36marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou Users’ privacy being violated Source: https://freedom-to-tinker.com/2017/11/15/no-boundaries-exfiltration-of-personal-data-by-session-replay-scripts/ “Exfiltration of personal data by session-replay scripts; and recording of user actions on the site.”
  • 38. February 2020 / Page 37marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou Selling on viewable impressions Hypothesis: Make more money selling viewable impressions Reality: • Sellers cut their own sellable inventory significantly • Buyers are using viewability rates to get refunds, rarely paid more to publishers in reality • Viewability measurement may be wrong and not verifiable or transparent • Only bad guys have 100% viewability all the time; buyers shift dollars to them Bad guys have higher viewability AD Bad guys stack ads above the fold to fake 100% viewability Good guys have to array ads on the page – e.g. lower sitewide average viewability. Dec 2017, Digiday: Publishers are underwhelmed by the payoff from hitting viewability standards
  • 39. February 2020 / Page 38marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou Malware ads hijack users Malicious javascript can break out of ad iframe -- take over the page, redirect user Source: https://digiday.com/media/every-vendor- problem-website-redirects-keep-plaguing-publishers/ Source: https://blog.confiant.com/nov-22-25- attack-of-the-cyber-turkey-7a57a1ed498f
  • 40. February 2020 / Page 39marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou Pubs wrongly accused of IVT Good publishers are blacklisted while bad guys continue fraud Domain (spoofed) % SIVT esquire.com 77% travelchannel.com 76% foodnetwork.com 76% popularmechanics.com 74% latimes.com 72% reuters.com 71% bid request fakesite123.com esquire.com passes blacklist passes whitelist ✅ ✅ declared 1. fakesite123.com has to pretend to be esquire.com to get bids; 2. fraud measurement shows high IVT b/c it is measuring the fake site with fake traffic 3. Fake esquire.com gets mixed with real so average fraud rates appear high. 4. Real esquire.com gets backlisted; bad guy moves on to another domain.
  • 41. February 2020 / Page 40marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou What Good Publishers Are Doing
  • 42. February 2020 / Page 41marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou Good publishers protect users 42 trackers 24.3s load time 8 trackers 1.3s load time “minimize 3rd party javascript trackers on pages”
  • 43. February 2020 / Page 42marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou Good publisher, progressively cleaning 10% red 3% red “Filter GIVT and data centers; don’t call ads” 27% red 17% red -7% -10% On-Site measurement In-Ad measurement Filter applied Stopped buying traffic
  • 44. February 2020 / Page 43marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou “New Deal” – balances 3 parties Good Publishers (higher CPMs, revenue) Consumers (privacy respected) Advertisers (business outcomes)
  • 45. February 2020 / Page 44marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou “For years, publishers have been convinced by badtech – aka “ad tech” – that there were vast new riches to me made with their tech … … but the reality is publishers have seen revenue decline, lower CPMs, audience dilution, and new risks like ad fraud.”
  • 46. February 2020 / Page 45marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou Questions to Ask • Has the revenue from programmatic matched the promises? • Do the compliance and regulatory risks (violating your users’ privacy, GDPR/CCPA) justify continuing letting adtech on the sites? • How do you develop better relationships with your audience and your advertisers?
  • 47. February 2020 / Page 46marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou Extorting publishers openly Scammers threaten to flood a publisher’s site with easily detectable bad traffic to cause Google to reduce ad volume or ban the domain, or withhold payment, unless publisher pays ransom in bitcoin. https://www.engadget.com/2020/02/18/google-adsense- extortion-bad-traffic-ban-ads/
  • 48. February 2020 / Page 47marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou About the Author
  • 49. February 2020 / Page 48marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou Dr. Augustine Fou – Digital Marketer 2013 2014 Published slide decks and posts: http://www.slideshare.net/augustinefou/presentations https://www.linkedin.com/today/author/augustinefou 2016 2015 2017