Who needs Yammer – We have SharePoint!
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Session by Martina Grom at SPC Adriatics 2014, Zagreb. For many businesses E-Mail is still the Number 1 Social Collaboration Tool. After a company has introduced SharePoint into their business they very often ask themselves why they should now introduce Yammer as their Enterprise Social Tool. In this session you will find answers for that and you will learn how to introduce Yammer, keep Exchange and SharePoint and still have satisfied users. Enterprise social is more about sharing and working together than anything else. You will find real life scenarios whats the big difference and when to use SharePoint and when Yammer is the better tool. You will get some tips for implementing an Enterprise Social Strategy and how easy the move can be.
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Who needs Yammer – We have SharePoint!
- 1. Who needs Yammer – we have SharePoint! MARTINA GROM, @MAGROM, OFFICE 365 MVP, ATWORK
- 3. Who needs Yammer – we have SharePoint! For many businesses E-Mail is still the Number 1 Social Collaboration Tool. After a company has introduced SharePoint into their business they very often ask themselves why they should now introduce Yammer as their Enterprise Social Tool. In this session you will find answers for that and you will learn how to introduce Yammer, keep Exchange and SharePoint and still have satisfied users. Enterprise social is more about sharing and working together than anything else. You will find real life scenarios whats the big difference and when to use SharePoint and when Yammer is the better tool. You will get some tips for implementing an Enterprise Social Strategy and how easy the move can be.
- 4. About me Knowledge increases by sharing. So, pass it on! Knowledge increases by sharing. So, pass it on!
- 5. Office 365 | Overview Services from Microsoft
- 7. Reality
- 8. The most important social tool is….
- 9. The most important social tool is…. 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% Usage of Social Tools DE AT CH US E-Mail Intranets, Teamsites Video Conferencing Instant Messaging Social Networks, Microblogging
- 10. SharePoint vs. Yammer Structured Data Top Down Corporate News Forms, Policies, Procedures, Processes Wiki Internal Blogs Many to many communication BYOD Simple and Fast Less Hierarchical Informal
- 11. How most SharePoint Projects look like
- 12. What the User expects
- 13. SharePoint Social or Yammer? Social in thecloud Social on-premises
- 14. Why not SharePoint AND Yammer?
- 15. However, teams are overwhelmed. 38% time lost duplicating work. 58% spend over an hour per day looking for information. 61% office time spent coordinating collaboration. Sources: IDC; Forrester Research; McKinsey.
- 18. How Microsoft uses Yammer? Social instead of Distribution lists Know-How Documentation X-group Team Collaboration External Networks Result-driven Pull-Method Organic Development Less Regulations
- 19. „We handle offensive social posts exactly the same way we would an offensive email.” Chris Slemp, Microsoft IT
- 20. TIPS AND BEST PRATICES
- 22. Guidelines in any social network Be smart Be polite Be aware Get connected Connect locations in the same region Reply to new ideas or suggestions Collaborate on Content Share Best Practices Ask questions Post photos of team members in action Welcome new team members Share Challenges & Success Share Knowledge
- 23. Audience size Which Tool When? Urgency
- 25. How to start?
- 26. Do you have the right factors for success? Clarity of Purpose What do you want from your network? Executive Support & Participation Will this be an official channel for collaboration? Effective Community Management Are the right people involved? Integrations Is Yammer connected to your current platforms?
- 28. Customer Engagement Maturity Model MATURITY High BUSNESS VALUE / BENEFIT Low BASIC FOUNDATIONAL OPTIMIZE TRANSFORM Customer Employee People Process Technology Levers Engagement People Siloed efforts transform to open exchanges. Process Collaboration partially integrated into business processes Technology Integrated across LOB apps.
- 29. Listen and Learn
- 31. Four Factors for a Successful Journey
- 33. What to expect
- 34. Office Graph and Delve Codename Oslo Support Tickets CRM Product Catalog Reviews
- 35. Groups Unifies People, Profiles, Conversations, Emails, Calendars, and Files across Office 365 and beyond. Provides you with a rich and seamless collaboration experience across applications
- 36. Office Graph Content and signals across Office 365 auto-populating the Office Graph for teams. Insights derived with machine learning to help YOU get the job done right NOW
- 37. Roadmaps • http://office.microsoft.com/en-001/products/office-365-roadmap- FX104343353.aspx
- 38. Yammer Roadmap • https://about.yammer.com/success/engage/grow-your-network/ release-schedule/
- 39. Useful Links • Yammer Success Center / Yammer Roadmap • Office 365 Success Center • Office 365 Roadmap • Office 365 Learning Center • Cloudusergroup in Facebook • Blog atwork • Office 365 MVP Blog
- 41. thank you. SHAREPOINT AND PROJECT CONFERENCE ADRIATICS ZAGREB, 10/15/2014 - 10/16/2014
Notas do Editor
- http://blogs.office.com/b/microsoft_office_365_blog/archive/2013/07/12/office-365-now-available-in-38-new-markets.aspx http://office.microsoft.com/en-001/business/license-restrictions-for-commercial-o365-FX103037529.aspx
- HOWEVER, most teams are overwhelmed. In any given project, questions come up. Like: + Where did I save that file? + Is this the latest version? + Where are we in the project plan? + What are our competitors doing right now? The reality is that most teams are running in circles. + Employees lose 38% of their time duplicating work. + 58% spend over an hour per day looking for information. + And they spend 61% of office time coordinating collaboration efforts which means only 39% actually getting work done. Imagine how much more productive your teams would be if these roadblocks didn’t exist… Sources: IDC, The High Cost of Not Finding Information, 2001. Forrester Forrsights, Workforce Employee Survey, Q1 2011. McKinsey Global Institute, The Social Economy, July 2012.
- http://www.citeworld.com/social/21968/microsoft-employees-using-yammer?page=0
- http://www.gartner.com/technology/reprints.do?id=1-20TBOV4&ct=140903&st=sb