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Managing Social Media Tools:
Only as good as your last tweet
            Ann Treacy
       broadband.mnrem.com



        ©2011 Minnesota Renewable Energy Marketplace. All Rights Reserved.
Agenda
•   Understanding Interactions (Edges)
•   Create a Calendar & Plan
•   Using the Tools
•   Hootsuite
•   Building a Balance
•   Common Sense

                ©2011 Minnesota Renewable Energy Marketplace. All Rights Reserved.
Social Media is social –
interaction is good, popularity is
              good.
  You decide which you want.


         ©2011 Minnesota Renewable Energy Marketplace. All Rights Reserved.
Lifespan of Info
•   Facebook Post – 3 hours
•   Twitter – 2 hours
•   LinkedIn – a week
•   Google+ – unknown

• Exception - events

               ©2011 Minnesota Renewable Energy Marketplace. All Rights Reserved.
When to post?
• Optimal time of the day to get ReTweets is
  5:00PM
• Content posted later in the day gets more likes
  and shares.
• Peak posting time for likes and share is 8:00PM
• Peak share time is 6:00PM
• Saturday and Sunday have the like percentage
• 33% of Facebook postings are mobile
                                                                                           BUT….
http://www.inboundmarketingagents.com
                      ©2011 Minnesota Renewable Energy Marketplace. All Rights Reserved.
How often should you post?
•   Facebook Post – 1-2 times a day
•   Twitter – 5-10 times a day
•   LinkedIn – weekly
•   Google+ – 5 times a day                                                          BUT….



                ©2011 Minnesota Renewable Energy Marketplace. All Rights Reserved.
Value is in quality, not quantity!




         ©2011 Minnesota Renewable Energy Marketplace. All Rights Reserved.
What is Edgerank?
• Affinity: built by repeat
  interactions with a
  Brand's Edges.
• Weight: comments have
  a higher value than
  Likes.
• Time Decay: the older it
  is the less valuable it is.                                    http://whatisedgerank.com



                ©2011 Minnesota Renewable Energy Marketplace. All Rights Reserved.
Create a Calendar




 ©2011 Minnesota Renewable Energy Marketplace. All Rights Reserved.
Create a Plan
• Use the blog as the                                                              Tweet
  base for content
• Amplify via Social
  Media                                                   LI             Blog              FB

• Tools are available
                                                                                    G+



              ©2011 Minnesota Renewable Energy Marketplace. All Rights Reserved.
Use the Tools




©2011 Minnesota Renewable Energy Marketplace. All Rights Reserved.
WordPress.com
• Setup Publicize
  Settings
• Use #hashtag to
  catalog post
• WordPress.org?
  – http://leenk.me


              ©2011 Minnesota Renewable Energy Marketplace. All Rights Reserved.
Facebook Scheduler




  ©2011 Minnesota Renewable Energy Marketplace. All Rights Reserved.
Twitter Apps




©2011 Minnesota Renewable Energy Marketplace. All Rights Reserved.
HootSuite
Manage all of your social networks




      ©2011 Minnesota Renewable Energy Marketplace. All Rights Reserved.
Setup Social Networks




   ©2011 Minnesota Renewable Energy Marketplace. All Rights Reserved.
The Dashboard                                            Social Media Channels

Place
To
Interact




            ©2011 Minnesota Renewable Energy Marketplace. All Rights Reserved.
Queuing a Post




©2011 Minnesota Renewable Energy Marketplace. All Rights Reserved.
Other
features…




            ©2011 Minnesota Renewable Energy Marketplace. All Rights Reserved.
Hootsuite
Pros                                                   Cons
• Easy to do in advance                                • Doesn’t score as well with
• Easy to manage multiple                                Edgerank
  personalities                                        • Queued posts can be
• Easy to analyze                                        wrong!
• Easy to share                                        • Not there for immediate
  responsibilities                                       interaction


                 ©2011 Minnesota Renewable Energy Marketplace. All Rights Reserved.
Build a Balance
• Schedule some posts (based on blog articles
  for example)
• Be spontaneous – serendipity works!
• Share, Retweet, Repost, Pin
• Reply and post on other walls
• Do what works for you!!                   Scheduled
                                                                                     Spontaneous


                ©2011 Minnesota Renewable Energy Marketplace. All Rights Reserved.
Tips
• Recognize that each media is different
• Consistency throughout is good; verbatim
  messages isn’t
• Track success – to replicate and focus
• Go mobile – Tweet from the DMV



             ©2011 Minnesota Renewable Energy Marketplace. All Rights Reserved.
QUESTIONS?
If you have an interest in further training on in your area,
please let us know.
Session will be posted online:
http://www.mnrem.com/blog/




                  ©2011 Minnesota Renewable Energy Marketplace. All Rights Reserved.

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Mnrem managing social media

  • 1. Managing Social Media Tools: Only as good as your last tweet Ann Treacy broadband.mnrem.com ©2011 Minnesota Renewable Energy Marketplace. All Rights Reserved.
  • 2. Agenda • Understanding Interactions (Edges) • Create a Calendar & Plan • Using the Tools • Hootsuite • Building a Balance • Common Sense ©2011 Minnesota Renewable Energy Marketplace. All Rights Reserved.
  • 3. Social Media is social – interaction is good, popularity is good. You decide which you want. ©2011 Minnesota Renewable Energy Marketplace. All Rights Reserved.
  • 4. Lifespan of Info • Facebook Post – 3 hours • Twitter – 2 hours • LinkedIn – a week • Google+ – unknown • Exception - events ©2011 Minnesota Renewable Energy Marketplace. All Rights Reserved.
  • 5. When to post? • Optimal time of the day to get ReTweets is 5:00PM • Content posted later in the day gets more likes and shares. • Peak posting time for likes and share is 8:00PM • Peak share time is 6:00PM • Saturday and Sunday have the like percentage • 33% of Facebook postings are mobile BUT…. http://www.inboundmarketingagents.com ©2011 Minnesota Renewable Energy Marketplace. All Rights Reserved.
  • 6. How often should you post? • Facebook Post – 1-2 times a day • Twitter – 5-10 times a day • LinkedIn – weekly • Google+ – 5 times a day BUT…. ©2011 Minnesota Renewable Energy Marketplace. All Rights Reserved.
  • 7. Value is in quality, not quantity! ©2011 Minnesota Renewable Energy Marketplace. All Rights Reserved.
  • 8. What is Edgerank? • Affinity: built by repeat interactions with a Brand's Edges. • Weight: comments have a higher value than Likes. • Time Decay: the older it is the less valuable it is. http://whatisedgerank.com ©2011 Minnesota Renewable Energy Marketplace. All Rights Reserved.
  • 9. Create a Calendar ©2011 Minnesota Renewable Energy Marketplace. All Rights Reserved.
  • 10. Create a Plan • Use the blog as the Tweet base for content • Amplify via Social Media LI Blog FB • Tools are available G+ ©2011 Minnesota Renewable Energy Marketplace. All Rights Reserved.
  • 11. Use the Tools ©2011 Minnesota Renewable Energy Marketplace. All Rights Reserved.
  • 12. WordPress.com • Setup Publicize Settings • Use #hashtag to catalog post • WordPress.org? – http://leenk.me ©2011 Minnesota Renewable Energy Marketplace. All Rights Reserved.
  • 13. Facebook Scheduler ©2011 Minnesota Renewable Energy Marketplace. All Rights Reserved.
  • 14. Twitter Apps ©2011 Minnesota Renewable Energy Marketplace. All Rights Reserved.
  • 15. HootSuite Manage all of your social networks ©2011 Minnesota Renewable Energy Marketplace. All Rights Reserved.
  • 16. Setup Social Networks ©2011 Minnesota Renewable Energy Marketplace. All Rights Reserved.
  • 17. The Dashboard Social Media Channels Place To Interact ©2011 Minnesota Renewable Energy Marketplace. All Rights Reserved.
  • 18. Queuing a Post ©2011 Minnesota Renewable Energy Marketplace. All Rights Reserved.
  • 19. Other features… ©2011 Minnesota Renewable Energy Marketplace. All Rights Reserved.
  • 20. Hootsuite Pros Cons • Easy to do in advance • Doesn’t score as well with • Easy to manage multiple Edgerank personalities • Queued posts can be • Easy to analyze wrong! • Easy to share • Not there for immediate responsibilities interaction ©2011 Minnesota Renewable Energy Marketplace. All Rights Reserved.
  • 21. Build a Balance • Schedule some posts (based on blog articles for example) • Be spontaneous – serendipity works! • Share, Retweet, Repost, Pin • Reply and post on other walls • Do what works for you!! Scheduled Spontaneous ©2011 Minnesota Renewable Energy Marketplace. All Rights Reserved.
  • 22. Tips • Recognize that each media is different • Consistency throughout is good; verbatim messages isn’t • Track success – to replicate and focus • Go mobile – Tweet from the DMV ©2011 Minnesota Renewable Energy Marketplace. All Rights Reserved.
  • 23. QUESTIONS? If you have an interest in further training on in your area, please let us know. Session will be posted online: http://www.mnrem.com/blog/ ©2011 Minnesota Renewable Energy Marketplace. All Rights Reserved.