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Digital River
Going Global – Going Local

James Gagliardi, Vice President, Product and Innovation
Digital River – Invested in our clients’ global success


KEY METRICS

Revenue: $398M
R&D Spend: $69M



 ASSOCIATES
1,500 total
~700 outside USA
Digital River global offices



OTHER
Founded – 1994
Publicly listed – 1998 (NASDAQ:DRIV)
Headquarters – Minnetonka, MN


                                                            2
When we say “global”… we mean it.



168 display currencies             Global footprint, offices in:
40 localized payment methods

40 transaction currencies

38+ site display languages

$16 billion transactions

8 redundant, global data centers




                                                                   3
Extensive reach of relevant local payment options




                               check




˃ 27 Legal and business
  entities
˃ Local Banks
˃ Local people on the ground


                                                         4
Commerce Anywhere - Global
Commerce Anywhere - Local
Commerce Anywhere - Device
Opportunities and Challenges
   > Dial-Tone
      > Internet
          > Connected devices
          > Streaming content
      > E-Commerce
          > Site Performance impacts conversion rates
          > Transition from perpetual licenses to recurring billing
      > Product
          > Buy Online,
          > Local Access, Ship-to-Store, Ship-to-Home


   > IT Talent Shortage
      > Technology Outpacing Education
      > Lack of Qualified Local Talent
      > Remote Employees
Digital River
Going Global – Going Local

James Gagliardi, Vice President, Product and Innovation

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Going Global Going Local

  • 1. Digital River Going Global – Going Local James Gagliardi, Vice President, Product and Innovation
  • 2. Digital River – Invested in our clients’ global success KEY METRICS Revenue: $398M R&D Spend: $69M ASSOCIATES 1,500 total ~700 outside USA Digital River global offices OTHER Founded – 1994 Publicly listed – 1998 (NASDAQ:DRIV) Headquarters – Minnetonka, MN 2
  • 3. When we say “global”… we mean it. 168 display currencies Global footprint, offices in: 40 localized payment methods 40 transaction currencies 38+ site display languages $16 billion transactions 8 redundant, global data centers 3
  • 4. Extensive reach of relevant local payment options check ˃ 27 Legal and business entities ˃ Local Banks ˃ Local people on the ground 4
  • 8. Opportunities and Challenges > Dial-Tone > Internet > Connected devices > Streaming content > E-Commerce > Site Performance impacts conversion rates > Transition from perpetual licenses to recurring billing > Product > Buy Online, > Local Access, Ship-to-Store, Ship-to-Home > IT Talent Shortage > Technology Outpacing Education > Lack of Qualified Local Talent > Remote Employees
  • 9. Digital River Going Global – Going Local James Gagliardi, Vice President, Product and Innovation

Notas do Editor

  1. $11-12 B gross rev, $3-4B thru trad’l comm engine $400 M rev
  2. 30 lang’s out of the box. Can do many more. Do 50-70 lang for some of our clients.
  3. People on the gorund to know culture, market demands. Also adapt expereince online to customers, but localized. Third component is trans/pay options that are relevant. Peter: subs, recurring billing. Experience wth clients. Everyone trying to figure out auto renews. Manual can be any pay method. It’s auto renewal that’s tough – has to be real-time pay method. Peter: as paypal customer, can I auth dig riv to renew? Auth each pay period? You get notification, but do not need to auth each time., can cancel inside Dig Riv or Paypal – Do you have this in spreadsheet? which of these can be auto-renewals. SEE JAMES or MARY. Generic answer – any account connected to bank account, paypa land CC are main ones. To peter: auto renewals are realtime pay methods such as: Visa Mc Amex Paypal Diners Jcb Direct debit