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Organizational agile transformation

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Organizational agile transformation

  1. 1. 1 Mukhthar Shariff Transition and Transformation PM – IBM CSM ®, SAFe Agilist ®, ITIL ® Foundation & MCP  Mukhthar has more than 10 years of IT experience & is proficient in Business Analysis, Stakeholder Management, Client Engagement through Agile & Waterfall methodologies.  He has worked extensively in Product Implementations Projects playing the role of Scrum Master; Product Owner handling end to end Product lifecycle of Social Media Platform and Instant Messaging and web conferencing products.  Mukhthar has played a pivotal role in Application Deployment, Maintenance and Production Go Lives using Agile/Scrum Approach.  On academic front, Mukhthar has graduated in BCA Bachelor in Computer Application from Bangalore University, Karnataka, India  He holds CSM® certification awarded by Scrum Alliance, SA® awarded by Scaled Agile Academy & ITIL® Foundation Certified by Axelos in addition he hold a MCP certification awarded from Microsoft Mukhthar has played the role of Scrum Master & Product Owner and helped teams organize and transform from a Waterfall approach to an Agile approach. He has worked on Enterprise Agile transformation using SAFe While consulting with a leading Banking client, Mukhthar worked as Product Owner for end to end delivery. The responsibilities included overseeing Application Delivery from requirement gathering stage to demonstration/review stage. On the Application maintenance front, he has worked with teams on application upgrades and migration from one version to another guiding the teams through Scrum approach. He has played the role of a IT Business Analyst with a leading Banking & Financial products company as a part of large Product portfolio encompassing Product Implementation & Maintenance engagements using Agile & ITIL approaches. He focused on IT Products, dealing with End User Computing Like Jive, IBM Sametime &Microsoft Lync. Mukhthar is also a Business Continuity Champ and has worked in capacity of managing and Implementing Organization wide BCP strategies. Photo
  2. 2. JOURNEY OF ORGANIZATIONAL AGILE TRANSFORMATION
  3. 3. Let`s understand what is Agile? In Simple Terms • Agile simply means to move at a fast pace easily and in a coordinated fashion. Why should an Organization need to be Agile? • To meet growing demands from their customers. • Gluttony to be most relevant to the market.
  4. 4. Deep Process and Governance Model The Fear of breaking something which was running successfully from ages. The concept of Keeping the Lights On. The Fear of Failing The Fear of Change Why is it so difficult to be Agile
  5. 5. Journey of Organizational Agile Transformation Have you ever wondered what it takes for an organization to transform and to adapt to a new way of working.
  6. 6. So Let`s start preparing ourselves for a Transformation • Transforming your organization to Agile is like changing to a new way of thinking • Bringing in a cultural change. • Everyone has to work collectively and Collaboratively. • No amount of classroom training will help you get there. • Transformation should an Iterative Approach. • Introducing Agile in a Big-Bang approach could be catastrophic. • Show teams short term and long term goals. • Help them realize their quick wins • There might be initial discussion around measuring success during the transformation stage • The success measurement envisioned by each organization is different. • This is derived from the current state Vs To be state • These discussion should not bring the focus down or detract you from the purpose. • One must understand that Agile is not a solution to all the problems that exists. • The myth is, if something is not working well. Then lets all move to Agile. • This should not be the attitude of organization that intends to walk on this journey. • There are numerous challenges, Its never going to be easy for anyone to simply jump and adopt agile
  7. 7. What you need to drive towards a successful transformation Organizational Agile Transformation Organizational Agile Transformation 01 02 03 04 05 06 07 Secure IT leader and Business Executive Sponsorship Introduce Business to the Agile World Share the Business Vision with your teams On-Board an Agile Coach Create and Build Cross Functional Teams with clear Roles and Responsibilities Shift from Individual Performance to Team based performance Bring in Cultural Changes
  8. 8. Secure IT leaders & Business Executive Sponsorship Agile Journey can be highly disruptive and it wont happen without the support from the CIO`S and CTO`s IT Leaders have to champion the cause first, They should then be able to articulate how this model will bring Improvements . They can then sell their vision to people in the ranks below them Top executives have to build clear strategies around various aspects of transformation It is critical for leadership to create a fail safe environment, for your technologist to innovate fearlessly We are not talking about catastrophic failures, We are talking about failing as a team and recovering fast It is Important for organization to perform a proper due diligence before starting on the Agile journey. Uncertainties always exists and its impossible to guarantee success
  9. 9. Introduce Business to Agile The business stakeholders involved must be educated on Agile. They are often overlooked and avoided, because the focus is on delivery teams. If this group is not brought into agreement, there might major disconnects in terminology, approach to situations, handling slippages and commitments. The business must clearly understand the expectation from the team, They should make themselves available for the teams. As a result this will enable the teams to complete the work Unmatched expectations usually arise due to long breaks between the technology teams and Business reviews Educate folks on presales side, The unrealistic expectations set by them can build pressure on teams and also produce a bad quality product. Resulting in dissatisfied customer experience.
  10. 10. Share the business vision with your teams Sharing the business vision with your teams, It creates an environment of collective ownership as the they realize their contributions are adding to the overall success. In most organizations the Vision is not well articulated, Teams don’t realize the objective. It results in only getting work completed without understanding the value of their delivery. In large organization which has many business units / line of business. They work in silos, Senior leadership teams must work towards aligning them together The alignment of teams / business units for providing a solution to a bigger cause
  11. 11. Let`s see how Agile coach can add Value : • Organization can be overwhelmed with the volume of changes during their transformation Journey • There is an increased likelihood that it can loose track of what it originally intended to achieve • Its like being on a Journey which has no destination Or travelling without any direction • Agile coach is a person who works throughout the life cycle of the transformation • He helps teams become more mature and takes organizational Agile maturity to greater heights On-board an Agile Coach He is a Trainer, Coach, Mentor, Evangelist and a Continuous improvement agent • Agile Coach is an evangelist, who preaches Agile at all levels • He is someone who encourages the teams to adopt, mature and scale • Helps towards crafting unique solutions to the teams unique problems • Agile Coach is a Partner on the project and a keen observer • He regularly monitors the adoption levels and build metrics for a purpose • He analyzes the areas of improvement and helps develop solution
  12. 12. Create and Build cross functional, self organized teams On-board people from Cross Skills or Full Stack engineers. These folks should be able to demonstrate knowledge across functions like Front End, Back End UI / UX They should be capable of automating the deployment process. This reduces human interference It is always a challenge to keep up with the latest technology advancements. Especially when someone who has acquired depth of knowledge. Senior leadership team should help engineers upscale their knowledge by providing adequate level of trainings Always start with n+1 technology and then proceed incrementally People with cross skills reduces the cross dependency issues
  13. 13. Encourage Collaboration between teams There has to be a greater focus on Collaboration. Senior leaders have been taking measures to encourage collaboration There is no member who can get away with sitting alone in silo in a corner cubicle Either have co-located teams or build systems / technology which can bring people virtually together. Tools like Video conf , Social networking sites or even Instant messaging can help. Build your Campuses to serve as open air platforms for collaboration. This can give a new perspective of learning and knowledge sharing
  14. 14. Shift from Individual performance system to team based Many organization have moved away with this legacy approach of Individual Performance model As teams are becoming self organized and mature, They take responsibility of success of failure of projects It is a shared responsibility of the team to take ownership of the completion of work. This calls for equally appraising the team rather than an individual Its is very necessary to stop comparing two team, as the nature of work and people are different An organization who continuous to measure performance only based on productivity and load people with 100% will be a catastrophic for Agile transformation
  15. 15. Keep the team motivated What is that one thing that makes someone to come to work each day, Human psychology is a science and not everyone can master that in a short time. It is also said that money cannot be motivational driver all the time. There has to be something beyond money. It is our responsibility to unlock that intrinsic motivator in each individual, This might lead to many positive attributes. To some it can definitely be money, it can be a good work atmosphere, every challenges can keep one motivated .. And so on.. But as leadership we can certainly do a few things to keep the team motivated: • Celebrate quick wins • Organize team lunch/ dinner Or even as small as high tea sessions • Celebrate birthdays as surprises • Start the day with an appreciation note • Plan for events for people who work late hours
  16. 16. Bring about Cultural Changes Become discipline through cadence and ceremonies Embrace Change Eliminate wasteful processes Bring in automation Adopt lean principles These are some of the challenges an organization can foresee, at the beginning of their transformation journey. Every organization / team have to go through these base challenges in addition to their unique roadblocks. Bring in Innovation
  17. 17. Mukhthar Shariff +91-9686763977 linkedin.com/in/mukhthars mukhthars@gmail.com Thank You Questions Contact Details ThankYou

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