This presentation was given by Roger Joby to delegates at the APM Scottish Conference 2015 which was held on 10th September at BT Murrayfield Stadium in Edinburgh.
4. Leadership
John Buchan (1930)
• Enthusiasm
• Integrity
• Toughness or demandingness
and fairness
• Warmth and humanity
• Humility
5. Enthusiasm
• A lively or strong interest for a
cause or activity.
• A great eagerness
• An intense and sometimes a
passionate zeal for the work in
hand.
“the very lifeblood of our
enterprise”
7. Tough, demanding but fair
• A leader has no favourites.
• The demands are not
unreasonable
• The treatment of the team is
even handed
8. Warmth and humanity
• Chinese Proverb “You can live
with cold tea and cold rice but
not with cold words”
• General friendliness and caring
for individuals
9. Humility
• Lack of arrogance
• Open-mindedness
• Not over assertive or
domineering
10. Leadership Qualities
• Enthusiasm
• Integrity
• Tough, demanding but fair
• Warmth and humanity
• Humility
Write down two people whom
you regard as leaders – give
them a mark out of ten for each
of the above.
11. Is there a difference between Leadership and
Management?
12. The difference between leading and
managing?
• The manager maintains; the leader
develops.
• – The manager focuses on systems
and structure; the leader focuses
on people.
• – The manager relies on control;
the leader inspires trust.
• – The manager has a short-range
view; the leader has a long-range
perspective.
• – The manager asks how and
when; the leader asks what and
why.
13. The difference between leading and
managing?
• – The manager has his or her eye
always on the bottom line; the
leader’s eye is on the horizon.
• – The manager imitates; the leader
originates.
• – The manager accepts the status
quo; the leader challenges it.
• – The manager is the classic good
soldier; the leader is his or her own
person.
• – The manager does things right;
the leader does the right thing.
21. De - Motivation
What de-motivates you at work?
Life! Don't talk to me about life.
Wearily on I go, pain and misery my only
companions. And vast intelligence, of course.
And infinite sorrow. I despise you all.
22. 22
Motivation
Sense of achievement, recognition from
colleagues of good work
Enjoying aspects of the job itself
A sense of responsibility
A sense of career advancement
ALicata JW, Mowen JC, Harris EG, Brown TJ. On the trait antecedents and outcomes of
service worker job resourcefulness: a hierarchical model approach. J Acad Marketing
Sci 2003;31:256-71 feeling of personal growth
24. Motivation
John Adair
• Be motivated yourself
• Select people who are highly
motivated
• Treat each person as an individual
• Set realistic and challenging targets
• Remember that progress motivates
• Create a motivating environment
• Provide fair rewards
• Give recognition