The document provides information about the Gujarat State Road Transport Corporation (GSRTC). It details that GSRTC operates passenger bus services across Gujarat and was established in 1960. It discusses GSRTC's expansion over the years from operating 1,767 buses across 7 divisions to now operating over 8,000 buses across 16 divisions. The document also outlines various types of bus services provided, fares charged, concessions offered, and GSRTC's plans to improve services such as purchasing new buses and providing Wi-Fi. Expenditure figures for 2009-2010 are also presented with the largest expenditures being on staff and fuel.

3. Sr
No.
Rol No
Name
1
5058
Khevana Shah
2
5049
Vrushali Ranade
3
5063
Samay Shah
4
5038
Asmita Parmar
5
6
Riddhi Parikh
5009
Nikita Chauhan
7
Mukesh Barayia
8
Hiral Gohel
9
10
5059
Meet Shah
Smita Devda

4. Introduction
• GSRTC, also known as Gujarat State Road Transport
Corporation, is the passenger bus transport service
provided by the Indian state, Gujarat.
• GSRTC was established on 1 May 1960.
• It started with 7 divisions, 76 depots and 7 divisional
workshops and a fleet of 1767 buses.
• Currently it has gone to 16 Divisions, 126 Depots, 226
bus stations, 1554 pick up stands & 8000 buses.

5. Continue…
• Initially, the GSRTC started its services with about 1,500
buses. Over the years, the planned financial
management and focus on customer satisfaction led to
an increase in number of buses and amenities.
• The fleet primarily includes a variety of Luxury, Semiluxury, Express, Ordinary and Inter-city Express buses.
• The GSRTC Volvo is a class apart and well furnished to
provide the ultimate in passenger comfort for long
distances.

6. Which Type Of Public
Undertaking?
• The GSRTC has often been considered to be among the
top state run road transport services.
• Its professionalism and constant endeavour to maintain
and improve or upgrade the fleet help achieve this.
• The GSRTC ticket booking counters are also equipped
with high-end computer software to ease and manage
the flow of traffic.

7. TYPES OF SERVICES

8. CONNECTING TO
PILGRIM PLACES
CONNECTING TO
SCHOOLS AND
COLLEGES
CONNECTING TO
INDUSTRIAL ZONES
FESTIVAL
SERVICES
MAJOR
SCHEDULES OF
RAILWAY

9. GSRTC IN THE NEWS!!

10. GANDHINAGAR, 14 AUGUST 2013
Gujarat State Road Transport Corporation(GSRTC) will launch „Vikas
route‟ ST bus service on Ahmedabad-Gandhinagar-Ahmedabad route
from 15 August. By 15 October 2013, total 116 „Vikas route‟ buses will
be put on road on this route.
TRAITS:-White color for easy identification
- 2X2 seats for 44 passengers.
-15-20 passengers can stand up comfortably
-LCD service for entertainment
-Vertical-horizontal pole arrangement
-Ventilator plate for better air quality inside
-LED lights
-Luggage carrier less top
-Attractive and finished interior
-Single piece front windshield, aerodynamic and attractive front shape
-Rear single piece windshield

11. VIKAS ROUTE BUSES

12. 3 JANUARY, 2014
•The Gujarat State Road Transport Corporation (GSRTC) will add 22 new bus
stations across the state at a cost of Rs 15 crore, its chairman B H Ghodasara
said here today.
•"The GSRTC is going to add 22 new bus stations in various parts of the state
at a cost of Rs 15 core, of which 17 stations would be inaugurated before the
end of the financial year," Ghodasara said.
•Renovation and modernisation of the existing bus stations is also underway
and nearly Rs 2.85 core would be spent on the modernisation of Gandhinagar
bus station, he said.
•The corporation has taken several steps for the safety of commuters and
installed CCTV cameras at ten bus stations. "We are planning to install CCTV
cameras at 50 other stations soon," he added.
•GSRTC has over 8,000 buses that covers over 28 lakh kms and carry over 24
lakh people on a daily basis.
•The GSRTC has decided to deploy 30 new Volvo buses to connect the main
cities, Ghodasara added.

13. 6 JANUARY, 2014
•Brand Connect one of India‟s fastest growing investor
funded independent OOH specialist media agency
flourishingly completed its 3rd year (setup in December
2010).
•The company which in its initial years focused mainly on
pure outdoor media today stands as a diversified group
catering to brand activations, retail solutions, high street
& sports activations offering end to end solutions to its
various brands & clientele.
•The company was early stage funded by leading OOH
Media owner Rakesh Gandhi (owner of sole advertising
rights for 5,000 BEST buses in Mumbai, along with sole
advertising rights for GSRTC buses across Gujarat, and
owner of a large outdoor media asset base across Gujarat) .

14. 16 JANUARY,2014
AHMEDABAD: The Gujarat State Road Transport Service
(GSRTC) on Wednesday launched Volvo services from
Ahmedabad to Rajkot. The buses will have pick-up points at
Nehrunagar and Iskcon.
• The GSRTC also launched a bus with internet facilities.
Passengers having debit or credit cards will be able to book
their tickets, officials added.

15. REJUVENATION OF FLEET :
With the goal of providing "More Buses, Good Buses" to traveling public, GSRTC
inducted 12793 new buses in the last eight years at the cost of Rs.1906.46 Cr with
the help of Government loan. It has also introduced new types of services including
sleeper coaches, AC coaches and high- end luxury coaches for long distances
travel.
Year
Total Buses
Grant of GoG (Rs in Cr)
2005-06
1200
134.96
2006-07
1000
115.00
2007-08
1500
244.00
2008-09
1002
153.00
2009-10
1690
248.50
2010-11
1951
281.00
2011-12
2850
440.00
2012-13
1600
290.00
Total:12793
1906.46
* Overage bus = Completed 8 lakh Kilometers
% of Over Aged Buses*
80.27
74.75
52.34
50.10
40.90
27.00
14.00
09.00

16. WI-FI ON GSRTC
• Currently, there are 10 buses
connecting Ahmedabad to
Vadodara, Rajkot, Jamnagar
and Surat will go WiFi.
• Right now, the Wi-Fi
provider is Tata
Communications.
• (DATA: October,2011)

17. CONTRACTS OF GSRTC
YEAR
COMPANY
DETAILS
2012
V.E.COMMERCIAL VEHICLES
To supply 1019 bus
chassis
TENDERS
DUE DATE
DETAILS
VALUE
20-Jan-2014
Purchase of clutch and clutch
parts
Rs 20.64 Million
27-Jan-2014
Supply, Installation, &
Commissioning of Automatic
Vehicle Washing Machine
Rs 12.50 Million
13-Feb-2014
Purchase Of Thermal Paper Roll
for Electric Ticketing Machine
Rs 7.50 Million

18. PUBLIC RELATION

19. Public Relation Activity
• Passenger Friendly measures & introduction
of new schemes
• Monthly/Quarterly pass scheme at the rate of 50% fare for
daily commuters.
• Free traveling for village girl students.
• Travel in express buses at ordinary fares up to the distance
of 30 kms.
• Free traveling age limit for children has been increased from
3 years to 5 years.
• Free luggage carrying capacity has been increased from 15
kg. to 25 kg per passenger.
• Concession on Return Journey Ticket, Group booking
Tickets and also Weekly travel Scheme at the rate of
Rs.700.
• Introduce scheme of Private Booking Agents at the door step
of traveling public.
• Mobile phone facility has been introduced with the help of
“Airtel” and “Hutch” in new Buses.

20. • Service Offering
• The GSRTC has often been considered to be among the top state
run road transport services. Its professionalism and constant
Endeavour to maintain and improve or upgrade the fleet help
achieve this. The GSRTC ticket booking counters are also equipped
with high-end computer software to ease and manage the flow of
traffic.
Facilities
Passenger
• GSRTC purchased 1500 new buses including 20 air conditioned, 50
sleeper coaches and 2 Volvo buses in 2009.
• GSRTC started provides online and mobile phone ticket booking
facility. It also provides wi-fi internet service in Volvo buses for free.

21. Ordinary Bus Services :
• Rs.2.20 per passenger per stage of 6 Kilometers or part thereof but
Re.1.10 per sub-stage of 3 Kilometers or part thereof shall be
chargeable up to 40 Stages.
• Thereafter, Rs.1.70 per passenger per stage of 6 Kms. or part
thereof shall be chargeable.
• Provided that the minimum fare shall be Rs.5.00 per adult
passenger and Rs.3.00 per child passenger for the first stage of 6
Kms. or part thereof.
• There shall be no sub-stage beyond 10 stages.
Express Bus Services :
• Provided that the minimum fare shall be Rs.7.00 per adult
passenger and Rs.4.00 per child passenger for the first stage of 6
Kms. or part thereof.

22. Gurjar Nagri Bus Services :
• Provided that the minimum fare shall be Rs.10.00 per adult
passenger and Rs.5.00 per child passenger for the first stage of 6
Kms. or part thereof.
Luxury Bus Services :
• Provided that the minimum fare shall be Rs.15.00 per adult
passenger and Rs.8.00 per child passenger for the first stage of 6
Kms. or part thereof.
Sleeper Coach Services
• In Case of sleeper coach bus services Rs.50 Per Berth per
passenger shall be chargeable in addition to fare prescribed above.
A.C Coach Services
• The fare chargeable shall be Rs. 1.00 per kilo meters.
• The minimum fare chargeable shall be Rs. 16.00 for an adult
passenger and Rs.8.0 for a child passenger (up to 12 year age)

23. Segment wise concessions
Sl.n
o.
Segment Description
Relie Remarks
f %
Opportunity cost
of GSRTC p.m.
1
Students
82.50 Free pass to
village Girl
students
685000*Rs.10*2*22*
0.825=
Rs.24,86,55,000
2
Daily passengers
50.00 Monthly /
Quarterly pass
scheme
3
Visually Impaired
100
4
Cancer patient
50.00 With 1 assistant
(44525*Rs10*2*22*0.
5)*2=Rs. 1,95,91,000
5
Eye Donor/ Physically
challenged
100
2,17,000*Rs.10*2*22*
1= Rs. 9,54,80,000
6
Press/Radio /T.V.
reporter
100
Unlimited mileage
in Gujarat
7
Freedom fighter & their
widows
100
With 1 assistant
With 1 assistant

24. SCOPE OF IMPROVEMENT

25. • The government of Gujarat levies a passenger tax of 17.5%
on passenger income from the corporation as it operates as a
stage carrier.
– It to should be reduced to 5% or 7.5%.
• Financial restructuring is needed
• Relaxation on motor-vehicle & toll-tax..
Financial Dis-Incentives to customer

26. Category
Sanction
Working
Short
fall
% short
fall
Year of Retirement
Total strength by
2012(% short
fall)
2009
2010
2011
2012
Officers
467
198
269
58
19
20
16
16
127 (73%)
Admin
7224
4113
3111
43
201
362
328
334
2888 (60%)
Traffic
1681
1386
295
18
92
70
70
38
1116 (34%)
Mechanic
12778
5941
6837
54
657
629
503
464
3688 (71%)
Driver
16289
15196
1093
7
1030
1168
1061
1130
10807(34%)
Conductor
16224
14540
1684
10
1137
1086
1092
1059 10166 (37%)
Total
54663
41374
1328
9
24
3136
3335
3070
3041 28792 (47%)
Source GSRTC‟s internal Estimate.
Short-Fall in Manpower

27. Sequence of tactical
decisions.
• By GSRTC in next 5
year to improve its
performance.
Revival
Plan

28.  The broad action plan to revive GSRTC.





Restructuring the routes (drop / exit from the non-viable routes),
Rationalize (downsize / Right size) manpower,
Outsource noncore activities,
Improve and control cost of operations,
Replace the buses which is in very bad conditions and should increase
fleet size,
 Price fixation based on demand and supply, and
 Focus on customer service to achieve revenue stability and increase in
contribution.
Tactical
Decisions

29. Bad Condition Of Bus-terminal.
• Gujarat's most dense ST Terminal, you'll hardly find any
platform unoccupied by bus. there are only fourteen
platforms and the total area of terminal is too small that it is
currently unable to handle the large flow of commuters.
sometimes even traffic jams occurs internally between
buses.

30. Action
Plan
Phase-I
(2 year)
Phase-II
(3-4 year)
Action
Plan
Phase-III
(4 year plus)

31.  Purchase of additional buses to replace the old fleet which are in bad conditions.

Introducing luxury coaches in the inter-state routes with modern passenger amenities
like reclining seats, facilities for movie screening, etc, to increase the revenue mix.
 Customer focus demonstrated by e-ticketing, return reservation on concession,
well-trained and courteous staff, etc.
 Critically review the economic feasibility of routes operated in the rural area.
 Lobby with the government to enact a legislation by which the burden of serving
rural routes and providing concessional fare-based service is shared by private
operators as well.
 Outsource rural routes to jobless youth with clear monitoring mechanism and an
attractive incentive structure (minimum payment, incentive based earning, etc.)
Consequently, GSRTC can focus its operations on long distance and heavy traffic
routes.
Phase I
(2 years)

32. Sl.
No
Segment Description
Relief
%
Remark
1
Students
82.5
Free pass to village girl
students.
2
Daily Passengers
50
Monthly/ Quartly.
3
Visually Impaired
100
With 1 assistant.
4
Cancer Patient
50
With 1 assistant
5
Eye donor/Physically
challenged
100
6
Press/Radio/TV Reporter
100
Unlimited village in Gujarat.
7
Freedom Fighter & their
Widows
100
With 1 assistance
Proposed Concessions- Segment Wise

33.  Review the cost of services periodically and link the pricing to cost.
 This would lead to an upward increase of prices wherever feasible or
restructuring routes to prevent operational losses.
 This optimal mix of route should provide long-term stability on the
margins (of GSRTC service) even under adverse conditions of
escalating cost of inputs like fuel, tyres, spares, manpower etc.
 Design a sound organizational process,
 By which fleet replacement, renewal, and augmentation are routinized.
Creating a sustainable financial position so that the critical resource like
fleet augmentation does not wait for government subsidy.
Phase II
(3-4 years)

34. Sr no.
Division
To be Merged with
1
Bharuch
Surat, Baroda
2
Amreli
Bhavnagar, Junagarh
3
Jamnagar
Rajkot
4
Valsad
Surat
5
Godhara
Vadodara, Nadiad
6
Palanpur
Mehsana
Proposed Administrative
Mergers of Division

35. •
All non-core activities like ,
–
–
–
–
Maintenance,
Recruitment,
Performance
Information technology services
to be outsourced based on economic consideration and on the quality
assessment of outsourced activity.
•
Identify unconventional sources of revenue generation (like tourism
package) to enhance the revenue stream to GSRTC.
•
Reduce bureaucracy, induct professionals to the governing board, constant
review and process reengineering within GSRTC to retain its competitive
position in relation to private operators.
Phase III
(4 years Plus)

36. ANALYSIS

37. Expenditure of GSRTC for the
period
2009-2010in crores
Particular
Amounts
Staff
630.78
Tyre Tube
53.97
Spare part
52.28
Fuel
699.16
Interest and debt
16.81
Passenger tax
237.89
MV and toll tax
20.51
Depreciation
83.34
Other exp.
73.13
Total exp.
1867.88
Total Income
1852.41
Margin / Deficit
-15.47

38. MV and toll tax
1%
Other exp.
4%
Depreciation
4%
Staff
34%
Passenger tax
13%
Interest and debt
1%
Tyre Tube
3%
Fuel
37%
Spare part
3%

39. Technical efficiency scores of
Different STUs (in percentage)
STU
Efficiency score(in %)
Efficiency rank
KUM-1
98.99
1
VPM-1
98.30
2
APSRTC
97.90
3
GSRTC
96.87
5
MSRTC
90.76
9
RSRTC
90.56
10
UPSRTC
72.36
19
MPSRTC
56.15
23

40. Loss of revenue due to delays in
tariff Implementation..
Date of proposal
Date of approval
Time taken in
days
Revenue
loss(Rs. in
crores)
21-07-2005
14-11-2005
116 days
15.89
10-06-2006
15-07-2006
35 days
4.32
09-06-2008
23-06-2008
14 days
2.76
22-03-2010.
05-05-2010
44 days
6.82
03-07-2010
10-08-2010
38 days
3.83

41. Revenue loss due to idle/cancelled
KM due to staff shortage
Year
Sanctio Sanctio Availab
n-ed
n-ed
l--e
Schedu Crew
crew
les
Vacanc
ie-s
EPKM
Cancell
e-d
kms in
lacs
Loss of
revenu
e (Rs.
In
crores)
06-07
7125
34350
33897
453
12.11
248.58
30.10
07-08
7010
33208
31794
1414
12.30
298.60
36.73
08-09
6850
32300
29869
2431
13.19
350.87
46.28
09-10
6850
32300
29609
2691
13.42
544.24
73.04
10-11
6850
32300
28155
4145
14.93
194.36
29.02

42. Aggregate financial liability of
SR.N Item description GSRTC Amt. of liability(Rs.in
o
crore)
Employee related liability
01
Provident fund
648.35
02
Gratuity liability
15.08
03
Pay commission wages/arrears
48.00
04
Medical bills, settlement arrears
98.00
Government loans
05
Government loans
850.28
06
Debenture bonds
1.1
07
Govt.Dept.related court matters
45.20
08
Lease rental liabilities
40.66
Government Taxes
09
MACT claims
52.75
10
Motor vehicle Tax
15.41
11
Government guarantee fees
11.00
12
Passenger Tax and Arrears
339.05

43. loan and debt in GSRTC from 1996 to 2006
80000
70000
60000
50000
40000
30000
20000
10000
71598
65407.38
61785.35
61298.84
59186.85
44031.14
44757.31
11512.78
6084.64
7020.54
0
1996- 1997- 1998- 1999- 2000- 2001- 2002- 2003- 2004- 200597
98
99
00 Series1 02
01
03
04
05
06

44. Government of Gujarat and
GSRTC
No
Particular
(Rs. In lacs)
1
Losses Incurred
204028.83
2
Received from Govt.
18899.49
3
Paid to Govt.
(a) Passenger Tax
154599.29
(b) Motor vehicle Tax
4700.77
(c) Sales Tax
65944.67
(d) Interest & depriciation
10046.54
235291.27

45. THANK YOU VERY
MUCH FOR YOUR
ATTENTION!!!!