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PEPSICO
                       SMILE
                      Digital Media
                       Campaign




Monday, April 1, 13
WHY DIGITAL?
   • Effective + inexpensive reach
        target audience

         • Ages   18-45 (every day internet
             users)

   • Measurability      (KPI)

         • Requires  constant observation
             + constant updates

   • Reusability


Monday, April 1, 13
KEY PERFORMANCE INDICATORS (KPI)

         Key = Lifetime Customer Value + Loyalty !



                       Monitor Customer Satisfaction!
       Twitter and                 Facebook!                   PepsiCo Landing
       Instagram!                  •  Likes”, Shares, Page     Pages!
       •  Followers, Retweets,        Views!                   •  Page Views & Action!
          “Likes” & Favorites” !   •  Brand name/image            •  Ensure Relevant and
       •  Brand name use via          sharing between users!         Organized!
          hashtags!


Monday, April 1, 13
KPI:              Key = Return on Investment (ROI)!
    Part
     2
                                 Ratio of Profit to Cost!
                      Ensures Ads Are:!           Calculated By:!
                      • Up to date and             • Revenue — Ad Cost"
                        consistently effective!           Ad Cost!
                                                  • Revenue=conversions !
                                                  • Ad Cost = AdWords!




Monday, April 1, 13
CAMPAIGN GOALS
                           • Decision-makers!
                             • Pepsi > Competitors!


                                 • Educate about new products!
                                 • Remind through interactive
                                   involvement !


                                       • Increase perceived value!
                                         • BUILDS LOYALTY!




Monday, April 1, 13
THE BIG IDEA
           What is it?                              How does it work?
                      Create + maintain exclusive          Initiates & motivates action
                               online community        Promotes & expands on actions

 Why does it work?                                   Psychological Aspects
  Active involvement + easy sharing                           Sense of belonging & pride




                Time
               Frame


Monday, April 1, 13
THE BIG IDEA:
                      #PEPSISMILE CONTEST
  Upload pictures/videos of friends & family using Pepsi products with hashtag
                                 #PepsiSmile

    •  Duration!
               "1 month prep, 3 month contest"

    •  Logistics!
               "Submissions monitored daily!
               "     "1 picture winner + 1 video winner every weekday!
               "All submissions automatically upload to main landing page"

    •  Video       Grand Prize!
               "Public votes out of all video winners!
               "3 grand prizes"
Monday, April 1, 13
TOOLS & TACTICS
                      PEPSI SMILE CAMPAIGN




Monday, April 1, 13
B
    U
    D
    G
    E
    T




Monday, April 1, 13
BOTTOM LINE IS,
     PEPSICO SMILE CAMPAIGN...
             Encourages Sharing!
                • Of Pepsi logo and brand name !

             Initiates & Motivates!
                • Action & Interaction!

             Sets foundation!
                • For ongoing digital presence!

             Allows Sharing and Connection!
                • Builds community non-Pepsi users want to join!
Monday, April 1, 13

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PepsiCo Presentation

  • 1. PEPSICO SMILE Digital Media Campaign Monday, April 1, 13
  • 2. WHY DIGITAL? • Effective + inexpensive reach target audience • Ages 18-45 (every day internet users) • Measurability (KPI) • Requires constant observation + constant updates • Reusability Monday, April 1, 13
  • 3. KEY PERFORMANCE INDICATORS (KPI) Key = Lifetime Customer Value + Loyalty ! Monitor Customer Satisfaction! Twitter and Facebook! PepsiCo Landing Instagram! •  Likes”, Shares, Page Pages! •  Followers, Retweets, Views! •  Page Views & Action! “Likes” & Favorites” ! •  Brand name/image •  Ensure Relevant and •  Brand name use via sharing between users! Organized! hashtags! Monday, April 1, 13
  • 4. KPI: Key = Return on Investment (ROI)! Part 2 Ratio of Profit to Cost! Ensures Ads Are:! Calculated By:! • Up to date and • Revenue — Ad Cost" consistently effective! Ad Cost! • Revenue=conversions ! • Ad Cost = AdWords! Monday, April 1, 13
  • 5. CAMPAIGN GOALS • Decision-makers! • Pepsi > Competitors! • Educate about new products! • Remind through interactive involvement ! • Increase perceived value! • BUILDS LOYALTY! Monday, April 1, 13
  • 6. THE BIG IDEA What is it? How does it work? Create + maintain exclusive Initiates & motivates action online community Promotes & expands on actions Why does it work? Psychological Aspects Active involvement + easy sharing Sense of belonging & pride Time Frame Monday, April 1, 13
  • 7. THE BIG IDEA: #PEPSISMILE CONTEST Upload pictures/videos of friends & family using Pepsi products with hashtag #PepsiSmile •  Duration! "1 month prep, 3 month contest" •  Logistics! "Submissions monitored daily! " "1 picture winner + 1 video winner every weekday! "All submissions automatically upload to main landing page" •  Video Grand Prize! "Public votes out of all video winners! "3 grand prizes" Monday, April 1, 13
  • 8. TOOLS & TACTICS PEPSI SMILE CAMPAIGN Monday, April 1, 13
  • 9. B U D G E T Monday, April 1, 13
  • 10. BOTTOM LINE IS, PEPSICO SMILE CAMPAIGN... Encourages Sharing! • Of Pepsi logo and brand name ! Initiates & Motivates! • Action & Interaction! Sets foundation! • For ongoing digital presence! Allows Sharing and Connection! • Builds community non-Pepsi users want to join! Monday, April 1, 13