The Dental Practice Balanced Scorecard presentation has 14 Key Performance Indicators (KPIs) specifically designed for a dental practice. On the strategy map major business objectives of dental business are mapped. Use this presentation to learn how to measure and manage business performance of dental practice or similar medical practice. There you will find not just 14 KPIs, but a Balanced Scorecard where business objectives are mapped according to cause and effect. This example might be used by owners of dental practice to create their own Balanced Scorecards to have a control over their business.

1. Balanced Scorecard and KPIs for
a Dental Practice
by Aleksey Savkin
www.BSCDesigner.com
STRATEGY MAP
WITH OBJECTIVES
BALANCED
SCORECARD
14 KEY PERFORMANCE
INDICATORS

2. Dental Practice Strategy Map

3. Dental Practice Business
Objectives
Source: www.webbsc.com/document/kpi/dental-practice-balanced-scorecard

4. % of marketing expenses
KPI: 1 of 14
Name of the KPI
Optimization – minimization or
maximization
Source: the screenshot of the KPI from the free Dental Practice Balanced
Scorecard created with
BSC Designer Online. Customize it for your needs.

5. % of facility and equipment expenses
KPI: 2 of 14
Minimal and maximum
possible values
Source: the screenshot of the KPI from the free Dental Practice Balanced
Scorecard created with
BSC Designer Online. Customize it for your needs.

6. Accounts Receivable
KPI: 3 of 14
Baseline value (where we are
now), target value (where we
want to be)
Source: the screenshot of the KPI from the free Dental Practice Balanced
Scorecard created with
BSC Designer Online. Customize it for your needs.

7. Number of whitening procedures
KPI: 4 of 14
Relevant Important
of KPI
Measure Units
Source: the screenshot of the KPI from the free Dental Practice Balanced
Scorecard created with
BSC Designer Online. Customize it for your needs.

8. Average annual production per active patient
KPI: 5 of 14
Current value of the
KPI
Source: the screenshot of the KPI from the free Dental Practice Balanced
Scorecard created with
BSC Designer Online. Customize it for your needs.

9. Average Production Per New Patient
KPI: 6 of 14
Description of KPI
with measurement
details
Source: the screenshot of the KPI from the free Dental Practice Balanced
Scorecard created with
BSC Designer Online. Customize it for your needs.

10. Dental Practice Overhead
KPI: 7 of 14
Source: the screenshot of the KPI from the free Dental Practice Balanced
Scorecard created with
BSC Designer Online. Customize it for your needs.

11. % of new patients for dental practice
KPI: 8 of 14
Source: the screenshot of the KPI from the free Dental Practice Balanced
Scorecard created with
BSC Designer Online. Customize it for your needs.

12. % of patients who leaves a dental practice
KPI: 9 of 14
Source: the screenshot of the KPI from the free Dental Practice Balanced
Scorecard created with
BSC Designer Online. Customize it for your needs.

13. Treatment acceptance rate
KPI: 10 of 14
Source: the screenshot of the KPI from the free Dental Practice Balanced
Scorecard created with
BSC Designer Online. Customize it for your needs.

14. Dental Practice Profitability KPI
KPI: 11 of 14
Source: the screenshot of the KPI from the free Dental Practice Balanced
Scorecard created with
BSC Designer Online. Customize it for your needs.

15. Amount paid per active patient per year
KPI: 12 of 14
Source: the screenshot of the KPI from the free Dental Practice Balanced
Scorecard created with
BSC Designer Online. Customize it for your needs.

16. New patient conversion rate
KPI: 13 of 14
Source: the screenshot of the KPI from the free Dental Practice Balanced
Scorecard created with
BSC Designer Online. Customize it for your needs.

17. Annual production per full time employee
KPI: 14 of 14
Source: the screenshot of the KPI from the free Dental Practice Balanced
Scorecard created with
BSC Designer Online. Customize it for your needs.

18. Resources
Web-base Dental Practice Balanced Scorecard:
www.webbsc.com/document/kpi/dental-practice-balanced-scorecard
Customize it for needs of your dental practice!
How to use Dental Practice BSC:
www.bscdesigner.com/balanced-scorecard-and-kpis-for-a-dental-practice.htm
Source: the screenshot of the KPI from the free Dental Practice Balanced
Scorecard created with
BSC Designer Online. Customize it for your needs.