12. Methodology ( 3 – c hanges) 2005-2010 major changes & developments : - reputation is not considered - student’s comfort is hard/ineffective to measure and is omitted - No. of publications w/ 5+ citations is redundant (few satisfy this criteria and these institutions have several good results in other research ind ic es) - finances and SV9-10 are available only for universities as a whole, not for particular faculties + articles and books outside WoK are considered for HUM & SPOL