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Evaluating sustainability in
materials management
Introduction
• This article examines the sustainability of
materials management activities in mobile device
manufacturing companies operating in the
European market.
• It is focused with identifying the elements of
materials management and developing a model
that incorporates those elements in order to
evaluate the sustainability of materials related
activities in companies.
1. Gives overview of the relevant areas of interest
among literature
2. Introduces essential trends related to materials
management in terms of sustainability.
3. It will also position this thesis in terms of past
research.
Theoretical background
1.Aspects of materials management
Material being
shipped into
the factory,
Entered
through the
production
line
Shipped out to
customer
Standard view point
“it is the coordination of planning, sourcing,
purchasing, moving, storing and controlling
materials in an optimum manner so as to
provide a pre-decided service to the customer
at a minimum cost”
2.Sustainable development
• “Sustainable development is development that
meets the needs of the present without
compromising the ability of future generations
to meet their needs.”
THE FIVE PILLARS OF SUSTAINABILITY
1. Nature conservation .
2. Health and safety.
3. Increased resource productivity
4. Social ecology (jobs and wants, sharing and caring)
5. Cultural ecology (the choice between sufficiency and efficiency)
Eco-efficiency
It means reduces inputs and negative environmental
effects, such as waste production and pollution, and at
the same time increases the economic value of goods,
services and entire supply chains
“Eco-efficiency is achieved by the delivery
of competitively priced goods and services
that satisfy human needs and bring
quality of life,
Creating more value with less impact‟or
„doing more with less‟,
eco-efficiency with three broad
objectives
1)Reducing the consumption of resources:
minimizing the use of energy, materials, water and land, enhancing recyclability
and product durability.
2. Reducing the impact on nature:
minimizing water discharges, waste disposal and the sustainable use of renewable
resources.
3. Increasing product or service value:
providing more benefits to customers like providing additional services that
customers actually want.
Reducing the
consumption
of resources
Reducing the
impact on
nature
Increasing
product or
service value
Sustainability and the supply chain
SCM plays more of a strategic than an operational role in this development.
supply chain management including
 managing the product or service, and the resources used to produce it,
end-of-life management policy incorporating.
design material Manufacturing delivery end-of-life
recycling re-use Remanufacturing take-backs.
Product design
Environmental product design can be
considered to have three main aims
 To reduce the amount of resources used to
manufacture the product
 To reduce the environmental impact caused
from the use of the product
 To reduce the amount of waste at end-of-life
stage
Examples of eco-design checklists
CORPORATE OPTIONS FOR PRODUCT IMPROVEMENT
Eliminate or replace product
Reduce wasteful packaging
Redesign for more efficient use
CHOICE OF RAW MATERIALS
Minimizing waste production, recycling materials
Using socially acceptable substances that will pose no health hazards
PRODUCTION
Minimizing material input
Minimizing energy input
Title used in Article
“We should recycle, but it is not the first thing
we should do, it is the last.
Redesign first, then reduce, reuse and finally
recycle, if there is no other
alternative.”
Sustainable sourcing and supply chain
coordination
Suppliers are an important stakeholder group for companies
involved in environmental management, because companies
rely increasingly on their suppliers for competitive advantage
and also because environmental risks can be passed onto a
company through its suppliers (Handfield et al., 2005, 1).
Recently, companies have started to introduce supplier
certification programs based on ISO 14001 or an equivalent
standard to their suppliers in a display of environmental
stewardship.
4. Sustainable materials management
in mobile device manufacturing
companies
This section introduces the empirical part of this
thesis which is conducted in the form of case
studies of mobile device manufacturers operating
in the European market.
Sample includes the five global leaders Nokia,
Samsung, LG, Motorola and Sony Ericsson.
Cases focus on:
oProduct design
oSourcing and product recovery activities
4.1. Overview of the mobile device
market
The global sales of mobile handsets totaled to 1,2
billion units in 2008 out of which 229 million
units were sold in the biggest market area, the
EMEA region (Gartner, 2009a)
The mobile handset manufacturing industry is
particularly interesting from a material
management point of view due to forces
affecting the supply chain operations on several
levels.
• Nokia focus on the environmental side of
materials management like:
• a mobile device whose covers are made of 50 %
renewable materials
• Remade concept phone where no virgin
materials have been used to manufacture the
entire phone.
• In packaging save 474million by reducing the
size of package.
Product Design Of Nokia
Sustainable sourcing and supply chain
coordination of Nokia
• Supplier certification program
• Supplier monitoring
• Audits conducted regularly (1st tier)
• Audits conducted regularly (2nd tier)
• Supplier training in environmental issues
• Controlled substance list
• Resource use and/or waste level targets for
suppliers in place
Product recovery and end-of-life results
for Nokia.
• WEEE compliance (participating in a collective
scheme)
• Voluntary take-back programs
• Reuse of phones (sales to secondary markets)
• Refurbishment of phones (sales to secondary
markets)
• Reintegration of recycled materials
• Collection rate target in place
• Participation in global development initiatives
Samsung introduced eco-friendly product development in 2003 and LG in 2008.
Samsung and LG adopted the Eco Design Assessment Process which provide
guideline on
Resources efficiency
 Reduce the resources to produce the products and consumables
Design to maximize the recyclability of products after usage by implementing
marking
the plastics labeling according to ISO 11469.
Toxicity to environment
Minimize to use and emit the materials potentials to give negative influences to
human
and environment.
Do not use the hazardous substances
Use Energy efficiently.
Product eco-design
Use of renewable resources (e.g. bio-plastics, waterborne
paints)
Use of recycled materials
Structured environmental impact assessment tool in place
Design for disassembly/recycling
RoHS compliance on all newly designed products
LGE performs Life cycle Assessment (LCA) to determine the product’s
envirenmental impact, and experts from relevent departments review the
products at every developmental stage to address problems before moving onto
next stage.
LG product design:
In 2008 materiality test conducted as a part of it s corporate reporting
and a couple of environmental issues related to material were issued
PRODUCT RECOVERY AND END-OF-LIFE MANAGEMENT
LG introduces Take-Back Systems.
According to this System:
Reuse of phones (sales to secondary markets)
Reintegration of recycled materials
In 2008, LGs global recycling rate for mobile phones was 7 % .
MOTOROLA PRODUCT DESIGN
Use of renewable resources (e.g. bio-plastics)
Use of recycled materials
Model MOTO W233 includes 19 % of recycled material and 25 % of bio-
plastics.
Design for Disassembly/Recycling.
Aims to eliminate BFR(Chemicals) & PVC (Plastic) from all newly
designed mobile phones.
Motorola’s mobile phones also meet the 65 % recyclability target set by
the EU.
SOURCING OF MOTOROLA
More than 4400 suppliers of direct materials.
Suppliers must have an ISO Certified.
Motorola offers training and support to its suppliers in order for them
to meet the specification.
Supplier Monitoring:
Motorola focuses on first-tier ”preferred” suppliers, i.e.
(90 % of direct-material suppliers)
Second-tier suppliers are monitored only against specific issues that
have been reported.
Product Design of Sony Ericsson
During the development phase, materials are analyzed by third-party
laboratories for detecting banned and restricted substances.
 Material disclosure of all components is found in the COMET (Compliance
On Materials and EnvironmenT) database to ensure compliance to legal
requirements.
As a result, all Sony Ericsson products have a complete eco-declaration.
GreenHeart, Sony Ericsson‟s eco-product portfolio concept, was launched in
2008.
 To provide consumers with green innovation products That reduce overall
environmental impact without compromising in design, features or quality.
Product recovery and Re-integration
of materials:
Sony Ericsson also set a goal for its own global take-back activity to
collect one million mobile phones for recycling annually by the end
2011.
SE is a member of the MPPI which has developed guidance documents
for products for re-use for:
Design Collection Refurbishment
Industry analysis results and
managerial implications
Analysis Factors Nokia Samsung LG Motorola Sony
Ericsson
Total
Product eco-design 5 7 4 6 7 29
Sustainable
sourcing and
supply chain
coordination
5 4 6 6 6 27
Product recovery
and end-of-life
management
4 2 1 6 4 17
Company total 14 13 11 18 17
Assigned weights by aspects of
sustainable materials management:
The weights given in the second analysis are listed
below by each aspect
(i) Product eco-design:
Three case companies were given weights that
deviate from ‟neutral effect‟ under the aspect of
product design.
Nokia
Sony Ericsson
LG Electronics
Nokia:
high effect score
Nokia’s Remade concept phone
BFR-free phone models
Sony Ericson:
Sony Ericson removing hazardous substances
PVC-free and nearly all also BFR-free
LG Electronics:
low effect score
announced targets for phasing out hazardous
substances
not currently use any renewable resources
(ii) Sourcing and supply chain
coordination:
All of the companies seem to have a structured
system. The only differences is on their
implementation.
LGE is granted a low effect weight on its score
Motorola stretches its score onto high effect
level through its efforts towards supply chain
transparency.
Motorola’s recent actions towards stakeholder
engagement, shown in the form of participation
in cross-industry forum to increase supply chain
transparency for metal extraction, contribute to
the weight given for their part
(iii) Product recovery and integration of materials:
Motorola earns its high level of effect as extensive coverage of its take-back
activities
Samsung gets into the high level effect category as a result of its efforts in
investigating the future practical solutions to implement in an economically sustainable
way.
Results of the secondary analysis:
Nokia Samsung LG Motorola Sony
Ericsson
Total
Weighted
score
4 3 1 9 4 21
COMPANY
TOTAL
WEIGHTED
SCORE
16,5 14 6 24 20,5
Conclusions
This research has covered the examination of a
company’s material management related activities
from the point of view of environmental sustainability.
The approach of the study was qualitative
Data was the gathered of company information from
published company data and external sources and
reports on the mobile communications industry.
.
The limitation is empirical results derived from the data in
this study are specific to the mobile device manufacturing
industry and therefore cannot be generalized
Another is paper did not take into account some of the
other important elements of corporate sustainable
responsibility such as energy consumption, emissions, and
so forth.

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Case Study Evaluating sustainability in materials management

  • 2. Introduction • This article examines the sustainability of materials management activities in mobile device manufacturing companies operating in the European market. • It is focused with identifying the elements of materials management and developing a model that incorporates those elements in order to evaluate the sustainability of materials related activities in companies.
  • 3. 1. Gives overview of the relevant areas of interest among literature 2. Introduces essential trends related to materials management in terms of sustainability. 3. It will also position this thesis in terms of past research. Theoretical background
  • 4. 1.Aspects of materials management Material being shipped into the factory, Entered through the production line Shipped out to customer Standard view point
  • 5. “it is the coordination of planning, sourcing, purchasing, moving, storing and controlling materials in an optimum manner so as to provide a pre-decided service to the customer at a minimum cost”
  • 6. 2.Sustainable development • “Sustainable development is development that meets the needs of the present without compromising the ability of future generations to meet their needs.”
  • 7.
  • 8. THE FIVE PILLARS OF SUSTAINABILITY 1. Nature conservation . 2. Health and safety. 3. Increased resource productivity 4. Social ecology (jobs and wants, sharing and caring) 5. Cultural ecology (the choice between sufficiency and efficiency)
  • 9. Eco-efficiency It means reduces inputs and negative environmental effects, such as waste production and pollution, and at the same time increases the economic value of goods, services and entire supply chains “Eco-efficiency is achieved by the delivery of competitively priced goods and services that satisfy human needs and bring quality of life, Creating more value with less impact‟or „doing more with less‟,
  • 10. eco-efficiency with three broad objectives 1)Reducing the consumption of resources: minimizing the use of energy, materials, water and land, enhancing recyclability and product durability. 2. Reducing the impact on nature: minimizing water discharges, waste disposal and the sustainable use of renewable resources. 3. Increasing product or service value: providing more benefits to customers like providing additional services that customers actually want. Reducing the consumption of resources Reducing the impact on nature Increasing product or service value
  • 11. Sustainability and the supply chain SCM plays more of a strategic than an operational role in this development. supply chain management including  managing the product or service, and the resources used to produce it, end-of-life management policy incorporating. design material Manufacturing delivery end-of-life recycling re-use Remanufacturing take-backs.
  • 12. Product design Environmental product design can be considered to have three main aims  To reduce the amount of resources used to manufacture the product  To reduce the environmental impact caused from the use of the product  To reduce the amount of waste at end-of-life stage
  • 13. Examples of eco-design checklists CORPORATE OPTIONS FOR PRODUCT IMPROVEMENT Eliminate or replace product Reduce wasteful packaging Redesign for more efficient use CHOICE OF RAW MATERIALS Minimizing waste production, recycling materials Using socially acceptable substances that will pose no health hazards PRODUCTION Minimizing material input Minimizing energy input
  • 14. Title used in Article “We should recycle, but it is not the first thing we should do, it is the last. Redesign first, then reduce, reuse and finally recycle, if there is no other alternative.”
  • 15. Sustainable sourcing and supply chain coordination Suppliers are an important stakeholder group for companies involved in environmental management, because companies rely increasingly on their suppliers for competitive advantage and also because environmental risks can be passed onto a company through its suppliers (Handfield et al., 2005, 1). Recently, companies have started to introduce supplier certification programs based on ISO 14001 or an equivalent standard to their suppliers in a display of environmental stewardship.
  • 16. 4. Sustainable materials management in mobile device manufacturing companies This section introduces the empirical part of this thesis which is conducted in the form of case studies of mobile device manufacturers operating in the European market. Sample includes the five global leaders Nokia, Samsung, LG, Motorola and Sony Ericsson. Cases focus on: oProduct design oSourcing and product recovery activities
  • 17. 4.1. Overview of the mobile device market The global sales of mobile handsets totaled to 1,2 billion units in 2008 out of which 229 million units were sold in the biggest market area, the EMEA region (Gartner, 2009a) The mobile handset manufacturing industry is particularly interesting from a material management point of view due to forces affecting the supply chain operations on several levels.
  • 18. • Nokia focus on the environmental side of materials management like: • a mobile device whose covers are made of 50 % renewable materials • Remade concept phone where no virgin materials have been used to manufacture the entire phone. • In packaging save 474million by reducing the size of package. Product Design Of Nokia
  • 19. Sustainable sourcing and supply chain coordination of Nokia • Supplier certification program • Supplier monitoring • Audits conducted regularly (1st tier) • Audits conducted regularly (2nd tier) • Supplier training in environmental issues • Controlled substance list • Resource use and/or waste level targets for suppliers in place
  • 20. Product recovery and end-of-life results for Nokia. • WEEE compliance (participating in a collective scheme) • Voluntary take-back programs • Reuse of phones (sales to secondary markets) • Refurbishment of phones (sales to secondary markets) • Reintegration of recycled materials • Collection rate target in place • Participation in global development initiatives
  • 21. Samsung introduced eco-friendly product development in 2003 and LG in 2008. Samsung and LG adopted the Eco Design Assessment Process which provide guideline on Resources efficiency  Reduce the resources to produce the products and consumables Design to maximize the recyclability of products after usage by implementing marking the plastics labeling according to ISO 11469. Toxicity to environment Minimize to use and emit the materials potentials to give negative influences to human and environment. Do not use the hazardous substances Use Energy efficiently.
  • 22. Product eco-design Use of renewable resources (e.g. bio-plastics, waterborne paints) Use of recycled materials Structured environmental impact assessment tool in place Design for disassembly/recycling RoHS compliance on all newly designed products
  • 23. LGE performs Life cycle Assessment (LCA) to determine the product’s envirenmental impact, and experts from relevent departments review the products at every developmental stage to address problems before moving onto next stage. LG product design: In 2008 materiality test conducted as a part of it s corporate reporting and a couple of environmental issues related to material were issued
  • 24. PRODUCT RECOVERY AND END-OF-LIFE MANAGEMENT LG introduces Take-Back Systems. According to this System: Reuse of phones (sales to secondary markets) Reintegration of recycled materials In 2008, LGs global recycling rate for mobile phones was 7 % .
  • 25. MOTOROLA PRODUCT DESIGN Use of renewable resources (e.g. bio-plastics) Use of recycled materials Model MOTO W233 includes 19 % of recycled material and 25 % of bio- plastics. Design for Disassembly/Recycling. Aims to eliminate BFR(Chemicals) & PVC (Plastic) from all newly designed mobile phones. Motorola’s mobile phones also meet the 65 % recyclability target set by the EU.
  • 26. SOURCING OF MOTOROLA More than 4400 suppliers of direct materials. Suppliers must have an ISO Certified. Motorola offers training and support to its suppliers in order for them to meet the specification. Supplier Monitoring: Motorola focuses on first-tier ”preferred” suppliers, i.e. (90 % of direct-material suppliers) Second-tier suppliers are monitored only against specific issues that have been reported.
  • 27. Product Design of Sony Ericsson During the development phase, materials are analyzed by third-party laboratories for detecting banned and restricted substances.  Material disclosure of all components is found in the COMET (Compliance On Materials and EnvironmenT) database to ensure compliance to legal requirements. As a result, all Sony Ericsson products have a complete eco-declaration. GreenHeart, Sony Ericsson‟s eco-product portfolio concept, was launched in 2008.  To provide consumers with green innovation products That reduce overall environmental impact without compromising in design, features or quality.
  • 28. Product recovery and Re-integration of materials: Sony Ericsson also set a goal for its own global take-back activity to collect one million mobile phones for recycling annually by the end 2011. SE is a member of the MPPI which has developed guidance documents for products for re-use for: Design Collection Refurbishment
  • 29. Industry analysis results and managerial implications Analysis Factors Nokia Samsung LG Motorola Sony Ericsson Total Product eco-design 5 7 4 6 7 29 Sustainable sourcing and supply chain coordination 5 4 6 6 6 27 Product recovery and end-of-life management 4 2 1 6 4 17 Company total 14 13 11 18 17
  • 30. Assigned weights by aspects of sustainable materials management: The weights given in the second analysis are listed below by each aspect (i) Product eco-design: Three case companies were given weights that deviate from ‟neutral effect‟ under the aspect of product design. Nokia Sony Ericsson LG Electronics
  • 31. Nokia: high effect score Nokia’s Remade concept phone BFR-free phone models Sony Ericson: Sony Ericson removing hazardous substances PVC-free and nearly all also BFR-free LG Electronics: low effect score announced targets for phasing out hazardous substances not currently use any renewable resources
  • 32. (ii) Sourcing and supply chain coordination: All of the companies seem to have a structured system. The only differences is on their implementation. LGE is granted a low effect weight on its score Motorola stretches its score onto high effect level through its efforts towards supply chain transparency. Motorola’s recent actions towards stakeholder engagement, shown in the form of participation in cross-industry forum to increase supply chain transparency for metal extraction, contribute to the weight given for their part
  • 33. (iii) Product recovery and integration of materials: Motorola earns its high level of effect as extensive coverage of its take-back activities Samsung gets into the high level effect category as a result of its efforts in investigating the future practical solutions to implement in an economically sustainable way. Results of the secondary analysis: Nokia Samsung LG Motorola Sony Ericsson Total Weighted score 4 3 1 9 4 21 COMPANY TOTAL WEIGHTED SCORE 16,5 14 6 24 20,5
  • 34. Conclusions This research has covered the examination of a company’s material management related activities from the point of view of environmental sustainability. The approach of the study was qualitative Data was the gathered of company information from published company data and external sources and reports on the mobile communications industry. .
  • 35. The limitation is empirical results derived from the data in this study are specific to the mobile device manufacturing industry and therefore cannot be generalized Another is paper did not take into account some of the other important elements of corporate sustainable responsibility such as energy consumption, emissions, and so forth.

Notas do Editor

  1. Background Cost-pressures initiated by frequent changes in commodity prices, limited supply of critical materials and long transportation distances have forced companies to develop their sourcing strategies. At the same time product life cycles have shortened especially in the consumer electronics and telecommunications devices market, which increases the pace of production cycles and increases the need for components and materials in general.
  2. EMEA stand for europe middle east and africa
  3.  Waste Electrical and Electronic Equipments Our WEEE collection service is a simple, effective and proven way to achieve high recycling rates for your old IT equipment