SlideShare uma empresa Scribd logo
1 de 187
SIGNAGE SYSTEM for IIT Guwahati


    Submitted in Partial Fulfillment of the Requirements
                    For the Degree of
                    MASTER of DESIGN


                            By:
              Deepak Kumar ( 07420511 )


                      Project Guide:
         Prof. Pradeep Yammiyavar FDRS




                Department Of Design
     INDIAN INSTITUTE OF TECHNOLOGY GUWAHATI
         NORTH GUWAHATI, ASSAM - 781039
CERTIFICATE

                                                         This is to certify that the thesis work titled
                                               “ SIGNAGE SYSTEM for IIT Guwahati ”
                                                                is an authentic work carried out

                                                                              by

                                                                         Deepak Kumar
                                                                       Roll no - 07420511
                                                                      Department of Design
                                                                      IIT Guwahati Assam

                                                                               at




                                                                   Department of Design
                                                          Indian Institute of Technology Guwahati
                                                              Guwahati 781039, Assam, India

                                      For the award of M. Des. Degree during the academic year 2008-2009
The matter embodied in this project has not been submitted earlier for the award of any degree or diploma to the best of my knowledge and belief.

                                                        Project Guide:                       Examiner 1 :   ..........................

                                              ...........................
                                   Prof. Pradeep Yammiyavar                                  Examiner 2 :   ..........................
                                                          Professor
                                         Department of Design
                                          IIT Guwahati, Assam                                Examiner 3 :   ..........................
M.Des’09
Department of DESIGN, IITGuwahati



                                                              IPR Declaration
Deepak Kumar




                                    I declare that in accordance to the IPR norms generally followed
                                    in Academics, I have acknowledged appropriately all sources of
                                    material / content including visuals / designs / copy rights
                                    accessed from others authors / sources /references and used in
                                    this project as part of the academic reporting.

                                    I declare that the contents of this project report including visuals /
                                    designs other than those whose origin / source has been
                                    appropriately acknowledged, are a result of original efforts.



                                    Signature:




                                    Deepak Kumar
                                    M.Des (07420511)
                                    Department of DESIGN
                                    IIT Guwahati




                                                            Signage System for IIT Guwahati
M.Des’09
Department of DESIGN, IITGuwahati



                                       ACKNOWLEDGEMENT
Deepak Kumar




                                    My thesis is a culmination of my ideas, experiences and work.
                                    They have been moulded by several very special people along
                                    the way. Without these people I would not stand at this threshold
                                    today. I would first like to thank my family for all that they have
                                    given me: love, support, cherished memories and the strength
                                    which has placed me where I am today.
                                    I would like to express deep gratitude to my guide Prof. Pradeep
                                    Yammiyavar for his guidance, encouragement and gracious
                                    support throughout the course of our work, for his expertise in the
                                    field that motivated me to work in this area and for his faith in me
                                    at every stage of this research.

                                    I look forward to continue working with him and further
                                    developing our relationship.

                                    I would like to thank all the faculty and staff of Department of
                                    Design for their support throughout and last but not the least
                                    special thanks to Prakash, Vikash, Vikram and Pravin for their
                                    constant support and help whenever I needed.




                                                         Signage     System     for   IIT   Guwahati
M.Des’09
Department of DESIGN, IITGuwahati



                                                                             CONTENTS
Deepak Kumar




                                    Chapter                                                          Page

                                    1. Abstract                                                        1

                                    2. Introduction                                                    2

                                    3. Methodology and Time Plan                                       3

                                    4. Resources (study phase)                                         5
                                       4.1   Resources in Wayfinding and Signage Design                6
                                       4.2   Briefing the Content of the Resources                     7
                                       4.3   Architectural Wayfinding Design                          10
                                       4.4   Architectural Wayfinding Components                      13
                                       4.5   Building Form and Architectural Features                 13

                                    5. Signage Design                                                 15
                                       5.1   Signage Design                                           16
                                       5.2   Wayfinding                                               17
                                       5.3   Signage Elements                                         19
                                       5.4   Eye Level                                                20
                                       5.5   Typography                                               21
                                       5.6   Arrows                                                   24
                                       5.7   Colours                                                  26
                                       5.8   Semiotics: The Study of Signs                            28
                                       5.9   Maps                                                     30



                                                                   Signage   System   for   IIT   Guwahati
M.Des’09
Department of DESIGN, IITGuwahati



                                                                               CONTENTS
Deepak Kumar




                                    Chapter                                                            Page

                                    6. IIT Guwahati Campus (analysis phase)
                                       6.1     Campus                                                   32
                                       6.2     Topography                                               33
                                       6.3     Circulation                                              34
                                       6.4     Role of Topography in Circulation                        35
                                       6.5     Approaching the Campus                                   36
                                       6.6      Movement of People                                      37
                                           6.6.1 Distribution of People                                 38
                                           6.6.2 Decision Points                                        39

                                    7. Digital SIgnage
                                       7.1     Comparative Analysis                                     41
                                       7.2     Places of Use                                            42

                                    8. SIGNAGE SYSTEM at IITG
                                       8.1  Critical Appraisal                                          44
                                       8.2  Studying the present system                                 48
                                       8.3  Circulation                                                 49

                                    9. MY Interpretation & Exploration
                                       9.1     MAP for IITG                                             52
                                          9.1.1 Legend in MAP for IITG                                  59




                                                                   Signage     System   for   IIT   Guwahati
M.Des’09
Department of DESIGN, IITGuwahati



                                                                                CONTENTS
Deepak Kumar




                                    Chapter                                                             Page

                                    9.   9.2     Typography                                               62
                                            9.2.1 Fonts                                                   63
                                            9.2.2 Experimentation on Fonts                                64
                                            9.2.3 Screening of the Fonts                                  65
                                            9.2.4 Font Selection                                          67
                                            9.2.5 Fonts and Size                                          68
                                         9.3     Colours                                                  70
                                            9.3.1 Fonts and Colours                                       71
                                         9.4     Arrows                                                   72
                                            9.4.1 Arrows and Colours                                      74
                                         9.5     Representations
                                            9.5.1 You are Here                                            75
                                            9.5.2 Entrance Sign                                           76
                                         9.6     Layout and Placement of Signboards                       77
                                         9.7     Placement of Maps                                       104
                                         9.8     Placement of Information Desks                          108
                                         9.9     Form                                                    109
                                            9.9.1 Semantic Approach                                      110
                                            9.9.2 Studying the brand                                     114
                                            9.9.3 Extraction of Abstract                                 116
                                            9.9.4 Form Exploration                                       117




                                                                     Signage    System   for   IIT   Guwahati
M.Des’09
Department of DESIGN, IITGuwahati



                                                                           CONTENTS
Deepak Kumar




                                    Chapter                                                        Page

                                    9   9.10 System Approach                                        126
                                           9.10.1 Use Case Diagrams                                 130
                                           9.10.2 Sequence Diagrams                                 131
                                           9.10.3 Persona and Scenario                              132
                                           9.10.4 Wireframe Model                                   134
                                           9.10.5 Graphic User Interface                            135
                                        9.11 Sustainability                                         144
                                           9.11.1 Material, Process and Energy                      145
                                        9.12 Concept Generation                                     147
                                           9.12.1 Concept 1                                         148
                                           9.12.2 Concept 2                                         150
                                           9.12.3 Concept 3                                         151
                                           9.12.4 Concept 4                                         153
                                           9.12.5 Concept 5                                         154
                                        9.13 Concept 5                                              155
                                           9.13.1 Final Concept                                     156
                                           9.13.2 Components of Signage System                      157
                                           9.13.3 Materials                                         170
                                           9.13.4 Critical Appraisal                                172

                                    10. Conclusion                                                  174
                                    11. Future Work                                                 176
                                    12. References                                                  177



                                                                 Signage   System   for   IIT   Guwahati
M.Des’09
Department of DESIGN, IITGuwahati
                                                                                                          1.0

                                                                      ABSTRACT
Deepak Kumar




                                    This dissertation studies the signs that were installed in IITG
                                    campus. The directional signs are the main focus of the study.
                                    Whether the forces of corporate identity have compromised their
                                    design and their effectiveness as wayfinding aids is tested.

                                    The reason for the research is to find out the background to the
                                    signs’ conception and learn from the successes and failures of
                                    these direction finders. The aim is to attain an effective signage
                                    system that meets all the requirements of the university, including
                                    corporate identity, whilst not compromising usability, and
                                    remaining usable and effective.

                                    Architectural wayfinding design addresses the built components
                                    of wayfinding design, including space planning, articulation of
                                    form-giving features and building identity, circulation systems,
                                    and environmental communication.




                                                        Signage      System     for   IIT   Guwahati      1
M.Des’09
Department of DESIGN, IITGuwahati
                                                                                                           2.0

                                                         INTRODUCTION
Deepak Kumar




                                    “The term ‘wayfinding’ is a relatively new term which covers
                                    everything to do with how people find their way around
                                    environments.” (Miller, C & Lewis, D 1999:11) Wayfinding is a
                                    very broad subject encompassing many elements that work
                                    together to provide a wayfinding system. [Ref: 14]

                                    However, each element in a successful wayfinding system must
                                    be able to stand up on its own as a wayfinding aid. The
                                    unprepared visitor to a site should be able to arrive and find their
                                    destination with a minimum of hassle.

                                    IIT Guwahati, an institutional campus comprises of more than
                                    750 acres of land, with varied terrain and uneven mass of land. It
                                    is generally taken for granted that people are aware of their
                                    surroundings and can navigate from one place to another. The
                                    scope of sign system at IITG provides assistance to users of the
                                    facilities. They also represent an important aspect of the
                                    institute’s visual identity. These signs communicate essential
                                    information about the facility, and about the Institute and its
                                    operations.

                                     Ideally, signs are part of an environmental information system
                                    that helps users to understand their environment and guides



                                                         Signage      System     for   IIT   Guwahati      2
M.Des’09
Department of DESIGN, IITGuwahati
                                                                                                        2.0

                                                         INTRODUCTION
Deepak Kumar




                                    them to their destination. Planning signage means interpreting the
                                    needs of users and defining operational requirements.

                                    •A friendly, welcoming atmosphere where necessary information is
                                    readily available for visitors, new students and staff to become
                                    easily familiarized with the campus.

                                    •A distinct identity for the Indian Institute of Technology Guwahati
                                    within the campus.

                                    • Uniformity of design elements to contribute to the overall
                                    aesthetic value of the campus.

                                    The ease with which one proceeds is facilitated through an
                                    environment from one point of interest to another. Way finding
                                    systems include such components as basic layout of building and
                                    site, interior and exterior landmarks, views to outside, signs, floor
                                    and room numbering, spoken directions, maps, directories, logical
                                    progression of spaces, colour coding.




                                                         Signage      System     for   IIT   Guwahati       3
M.Des’09
Department of DESIGN, IITGuwahati
                                                                                                                                                                                  3.0

                                                                                                         METHODOLOGY & TIME PLAN
Deepak Kumar




                                                                                                                            Pre-Study Phase


                                                        hase




                                                                              on
                                                                                                                              Project selection



                                                                           t selecti
                                                          udy p
                                                                                                                              Literature Study




                                                                                                  dy
                                                                                               stu
                                                             prest


                                                                         projec



                                                                                              ure
                                          do
                                            cu




                                                                                                                se




                                                                                           rat
                                                                                                             ha
                                            me




                                                                                       lite
                                                                                                         dy
                                                                                                            p               Study Phase
                                                 nta




                                                                                                      u
                                                                                                    st
                                                    t




                                                                                                                      ey      User Study
                                                   ion




                                                                                                                  surv
                                                        ph




                                      imp                                                                                     Survey
                                                         ase




                                         rove                                                                          dy
                                              men
                                                  t                                                          user stu
                                           testing final product
                                                                                                         design phase
                                                         l
                                                                                                                            Design Phase
                                                     e
                                                 mod
                                       to type                                              con                              Concept Generation
                                                              n




                                    pro                                                        cep
                                                           tio




                                                                                                  tg
                                                                                                    ene
                                                                                                                             Detailing
                                                        ula




                                                                                                       rat
                                                     sim




                                                                                                          ion
                                                                                                                             Execution/Engg/Testing Phase
                                                  3D




                                                                         engine




                                                                                               de
                                                                                                    ta




                                                                                                                             Prototype/Model
                                                             execu




                                                                                                    ilin
                                                                                                         g
                                                                           ering




                                                                                                                             Testing
                                                                  tion




                                                                                                                            Documentation Phase




                                                                                                                                   Signage        System   for   IIT   Guwahati   4
M.Des’09
Department of DESIGN, IITGuwahati
                                                                                                           4.0

                                    RESOURCES(study phase)
Deepak Kumar




                                     The problem identified for this piece of work was that the new
                                     external signs in IITG campus, while serving well to improve the
                                     look of the campus by replacing the tatty and worn old signs, are
                                     ineffective as a wayfinding aid due to the nature of their design
                                     and the provision of only building names. Providing only building
                                     names on the new signs gives the impression that the university
                                     would prefer that people became familiar with the school or facil-
                                     ity they are looking for. For this reason, the main question was at
                                     first “Has the Institute’s corporate image taken precedence over
                                     wayfinding and usability?” and this was refined further to give the
                                     title, “The signage system for IIT Guwahati campus.”




                                                          Signage     System     for   IIT   Guwahati      5
M.Des’09
Department of DESIGN, IITGuwahati
                                                                                                                  4.1

                                    Resources in Wayfinding and Signage Design
Deepak Kumar




                                           The Literature Review begins with a brief outline of what has
                                           been written about wayfinding and sign design and then focuses
                                           on what has been written about usability that is appropriate to the
                                           cause of wayfinding.

                                           The Literature Review identifies the major writers in the field, and
                                           gives a brief evaluation of their work and how it is relevant to the
                                           present study.




                                                                Signage      System     for   IIT   Guwahati      6
M.Des’09
Department of DESIGN, IITGuwahati
                                                                                                            4.2

                                    Briefing the Content of the Resources
Deepak Kumar




                                    Publications on wayfinding, in the context of the built
                                    environment, are relatively few; as it is relatively recently that a
                                    need was identified for research into how people find their way
                                    (or get lost).

                                    Books covering the topics of signage and sign design were read
                                    and considered, but contained little relevant information to this
                                    work.

                                    The reason for the lack of books about wayfinding is summed up
                                    in the opening paragraphs of Arthur & Passini’s (1992:7) [Ref: 5]
                                    second chapter in which they compare getting lost to other
                                    inconveniences placed before us in modern everyday life “it is
                                    unlikely that a person will actually die from the stress of getting
                                    lost”

                                    The authors of both books find the space, to qualify the need to
                                    improve wayfinding systems and the existence of such books.
                                    Arthur & Passini include a scenario, which they hope the reader
                                    can relate to, whilst Miller & Lewis (writing for healthcare) outline
                                    the consequences of patients getting lost in a healthcare site.
                                    Arthur & Passini also provide snippets of information throughout
                                    the book to remind the reader of the need for good wayfinding.



                                                          Signage     System      for   IIT   Guwahati      7
M.Des’09
Department of DESIGN, IITGuwahati
                                                                                                           4.2

                                    Briefing the Content of the Resources
Deepak Kumar




                                    “The fact is that we are exposed to [electronic variable-message
                                    displays and LCD digital watches] in contexts very different from
                                    that of reading print. Looking at signs and trying to get
                                    information from them has more in common with glancing at our
                                    watches than it has with reading a book.” (1992:165) [Ref: 5]

                                    Dumas & Redish, in A Practical Guide to Usability Testing, claim
                                    to cater for product designers, software engineers and
                                    documentation specialists (1999:back cover) but the bulk of
                                    references and analogies are to IT applications, making it difficult
                                    to relate the theory to anything else, let alone wayfinding. Use of
                                    a poor typeface & dull use of language, compared to Jordan,
                                    made this book about usability less than usable. [Ref: 15]

                                    The Design of Everyday Things (1988) by Donald A. Norman
                                    provides a very interesting read into the human factors that affect
                                    the usability of almost anything one comes into contact with. This
                                    would be a good book to consider whilst designing usability into a
                                    product such as a wayfinding system, though like so many
                                    sources, working backwards from this and using it as a basis for
                                    evaluating and testing something.




                                                         Signage      System     for   IIT   Guwahati      8
M.Des’09
Department of DESIGN, IITGuwahati
                                                                                                          4.2

                                    Briefing the Content of the Resources
Deepak Kumar




                                    Again, the amount of material available for usability in a way
                                    finding context is very limited. Most is aimed at the IT industry.

                                    However, Patrick W. Jordan’s (1998) Introduction to Usability
                                    proved very useful as a general guide to usability testing, without
                                    the disadvantage of being context-driven. Jordan explains each
                                    type of testing method, with its advantages and disadvantages
                                    and sometimes an example of what kind of scenario a particular
                                    method is used for.

                                    Jordan also includes useful information about choosing
                                    participants, warning against the use of colleagues. This makes
                                    sense, as other students from the Information Design faculty will
                                    see the signs as items of design, therefore casting a critical eye
                                    over them, rather than proceeding with the test as a participant
                                    who formed part of the signs’ target audience would.




                                                         Signage      System     for   IIT   Guwahati     9
M.Des’09
Department of DESIGN, IITGuwahati
                                                                                                              4.3

                                              Architectural Wayfinding Design
Deepak Kumar




                                    Architectural wayfinding design is important to inclusive design
                                    because it facilitates user access, increases satisfaction, and
                                    reduces stigma and isolation of users with disabilities. It reduces
                                    the confusion of visitors and mistakes by employees, saving time
                                    and money and preventing accidents. It also reduces stress,
                                    boosting health and productivity (Evans and McCoy, 1998)[Ref:
                                    7].

                                    Most designers believe that wayfinding is not a high priority issue
                                    relative to other design concerns, or view it as a problem that will
                                    interfere with good design. It is often considered simply a signage
                                    issue (Carpman and Grant, 2002: 434).

                                    Kevin Lynch first discussed the impact of “the apparent clarity or
                                    ‘legibility’ of the cityscape” on urban quality of life in The Image of
                                    the City in 1960]. Lynch defined legibility as “the ease with which
                                    the parts can be recognized and . . . organized into a coherent
                                    pattern.” Because legibility and clarity facilitate movement within
                                    the built environment, Lynch claims they are integral to personal
                                    growth and “furnish the raw material for the symbols & collective
                                    memories of group communication.” Legible surroundings
                                    promote “emotional satisfaction, the framework for
                                    communication and conceptual organization [Ref:10].



                                                          Signage      System      for   IIT   Guwahati       10
M.Des’09
Department of DESIGN, IITGuwahati
                                                                                                          4.4

                                    Architectural Wayfinding Components
Deepak Kumar




                                    Legibility of the built environment is served by clear articulation
                                    and coherent grouping of interior and exterior spaces, legible
                                    circulation systems design, and integrating communication
                                    systems (Arthur and Passini, 1992) [Ref: 5]. These three
                                    objectives can be divided into the following components.

                                    1. Wayfinding is as much an architectural issue as a graphic
                                    issue. Architects and designers need to take responsibility for
                                    inclusive approaches to wayfinding and remain apprised of
                                    psychological and health-related impacts of building design. If
                                    they are not ready to do that, a wayfinding expert should be
                                    engaged at early stages of the design.

                                    2. Whether addressed through architecture or information, the
                                    design of wayfinding systems should include: (1) identifying and
                                    marking spaces; (2) grouping spaces; (3) linking and organizing
                                    spaces; and (4) communicating this information to the user.

                                    3. Wayfinding design guidelines and best practices vary by
                                    building type, size, and layout; urban, suburban or rural location;
                                    frequency of use; and user requirements, preferences, and
                                    characteristics.




                                                         Signage     System     for   IIT   Guwahati      11
M.Des’09
Department of DESIGN, IITGuwahati
                                                                                                         4.4

                                    Architectural Wayfinding Components
Deepak Kumar




                                    4. Every building that has undergone substantial functional
                                    revisions or additions should have a user audit / post occupancy
                                    evaluation.

                                    5. Provide as many wayfinding cues in the environment or the
                                    architecture as possible, rather than through signage. Landmarks
                                    that help visitor orientation and direction-giving can be
                                    fundamental for this purpose (VanderKlipp, 2006).

                                    6. Designers must remember that spatial learning and thinking
                                    are not the same as visual learning and thinking.

                                    7. Designers should also remember that small models of
                                    designed environments may produce unanticipated perceptual
                                    effects when built at full scale due to factors in the environment
                                    and non-visual effects of the full-scale building. Wayfinding
                                    elements may be too small or considered insignificant in scale
                                    models.




                                                         Signage     System     for   IIT   Guwahati     12
M.Des’09
Department of DESIGN, IITGuwahati
                                                                                                                4.5

                                    Building Form and Architectural Features
Deepak Kumar




                                       1. Facilitate wayfinding for all individuals, regardless of abilities.
                                       Research and be aware of differences in wayfinding
                                       competencies in potential users, such as gender, age and people
                                       of different abilities (Arthur and Passini, 1992)

                                       2. Wayfinding should be designed for the first-time visitor
                                       because repeat visitors can use their past experiences for
                                       navigation. (Lynch, 1960). Keep the mental state of the visitor in
                                       mind when designing wayfinding systems (e.g., distracted, tired,
                                       tourists; worried patients at a medical facility)

                                       3. While comprehensive and collaborative planning should be
                                       initiated between architects and designers early in the design
                                       process, we need to gather tools of good wayfinding design,
                                       including participant research, user involvement and evaluative
                                       research and assessment tools (Arthur and Passini, 1992).

                                       4. The best-designed wayfinding plans change over time as
                                       urban space and building uses change, or buildings are added to,
                                       restored, or otherwise modified. They may also change in relation
                                       to exterior modifications and larger changes in cultural changes.
                                       One solution is to provide information in ways that are easily
                                       updated .



                                                             Signage      System     for   IIT   Guwahati       13
M.Des’09
Department of DESIGN, IITGuwahati
                                                                                                             4.5

                                    Building Form and Architectural Features
Deepak Kumar




                                       5. Provide users with an ordered environment that has “a clear
                                       possibility of choice and a starting-point for the acquisition of
                                       further information.” (Lynch, 1960: 4) [Ref: 10].

                                       6. Provide users with a clear visual sweep of the site or building
                                       on entering to afford them an overview of their surroundings, so
                                       they can see a large number of elements and their relationships,
                                       at the same time giving them a sense of their relation to the whole
                                       (Lynch, 1960: 43) [Ref: 10]. The panoramic experience not only
                                       “delights”, but helps the user obtain a view of the larger spatial
                                       configuration that reinforces memorability. Distinctive views of
                                       plantings, water views, and views of shocking or unexpected
                                       sites such as large changes in scale or color variation, can also
                                       assist users to construct wider mental maps, as can strong
                                       contrasts of spatial configuration, materials, and landscaping
                                       (Lynch, 1960: 43-45) [Ref: 10].

                                       7. Give visual dominance to pathways, with their own
                                       characteristics of space, view and motion, because they are the
                                       main influence in forming mental maps of a space .Use design to
                                       reinforce already existing social meaning, not to negate it (Lynch,
                                       1960: 46) [Ref: 10]. (Lynch, 1960: 44-45) [Ref: 10].




                                                            Signage     System     for   IIT   Guwahati      14
M.Des’09
Department of DESIGN, IITGuwahati
                                                                                                                                                    5.0

                                                                                           SIGNAGE DESIGN
Deepak Kumar




                                    signage:                             You are unlikely to find the terms 'signage systems', wayfinding
                                                                         systems or 'directional systems' in the wayfinding dictionary.
                                               Origin: sign + age        These are concepts that are as new as the subject itself. Equally
                                                                         new is the whole concept of systematic design that blends
                                                      chiefly N. Amer.   together all the technical and functional requirements of a project,
                                                                         although the actual task of showing people the way is as old as
                                                                         humankind. The arrow, for example, is an age-old sign, and in
                                                                         ancient time’s piles of stones used to point the way at crossroads.
                                                                         One important factor is the number of people involved and the
                                                                         amount of time available. Giving clear information as quickly as
                                                                         possible to large crowds seems a relatively modern concern,
                                                                         although Presumably Roman arenas were cleared pretty quickly,
                                                                         and it would be interesting to know how they did it. At a hospital,
                                                                         airport or trade fair, visitors want to get to the right area as quickly
                                                                         as possible but are often confronted with a bewildering choice of
                                                                         A, B, C etc. Just as people have to be directed through buildings
                                                                         and streets, they also need efficient systems to guide them at
                                                                         transport terminals. A clearly designed system of timetables and
                                                                         Destination is indispensable. One of the very first destinations
                                                                         designs to have used a combination of Words and graphics was
                                                                         the map of the London Underground originally conceived by
                                                                         Harry Beck in 1931) an Displays of train and flight times.[Ref: 4]




                                                                                               Signage       System      for   IIT   Guwahati       15
M.Des’09
Department of DESIGN, IITGuwahati
                                                                                                         5.1

                                                    SIGNAGE DESIGN
Deepak Kumar




                                    Signage systems you can tell a company by its graphics. If a
                                    building bears the firm's font, or is adorned with the appropriate
                                    signs and lettering sends out a friendly signal that accomplishes
                                    a great deal more than simply giving address. The concept of
                                    such systems is described by the French as signalátique, which
                                    has been adopted by the Swiss and the Germans as Signaletik,
                                    emphasizing the active signal more than the sign. This term
                                    denotes identification actions - indication, suggestion, and
                                    recognition - in contrast to the less dynamic wayfindinq system.
                                    In English less of a distinction is made between these different
                                    systems, which are usually all bracketed together under 'signage.
                                    [Ref: 4]




                                                         Signage     System     for   IIT   Guwahati     16
M.Des’09
Department of DESIGN, IITGuwahati
                                                                                                                           5.2

                                                                                 WAYFINDING
Deepak Kumar




                                                  Anton Stankowski objects to the very concept of directional
                                                  systems, since they degrade the observer to the level of a
                                    way-finding   passive, totally dependent object being led through a building.
                                                  Such ‘direction' differs from the passivity of wayfindinq aids, as it
                                                  is up to you whether you take advantage of the latter. And if we
                                                  look a little more closely at what lies behind these linguistic terms,
                                                  the design too is different. Active direction imposes itself
                                                  intrusively on the foreground, and is an end in itself
                                                  it entails leadership, domination, irresistible authority. A way
                                                  finding system is polite and restrained, and may hide itself away
                                                  when it is not needed. It you were not looking for it, you could
                                                  easily miss it.[Ref: 4]

                                                  DIRECTIONAL SYSTEMS
                                                  This is not such an appealing term. The idea of being guided,
                                                  informed and helped is far more pleasant and gentle than the
                                                  domineering 'direct", or being actively led. A leader can also
                                                  mislead, as many a nation has discovered to its cost. [Ref: 4]




                                                                        Signage      System     for   IIT   Guwahati       17
M.Des’09
Department of DESIGN, IITGuwahati
                                                                                                                              5.2

                                                                                       WAYFINDING
Deepak Kumar




                                                         What is wayfinding?
                                    start                The term wayfinding descnbes the processes people go through
                                                         to find their way round an environment.
                                                         The waylinding process is fundamentally problem-solving, and is
                                                         affected by many factors which are covered in this section.
                                                         People's perception of the environment, the wayfinding
                                                         information available, their ability to orientate themselves
                                                         spatially, and the cognitive and decision-making processes they
                                                         go through, all affect how successfully they find their way. [Ref:
                                                         17]

                                                         How people find their way?
                                                         Many factors affect how people orientate themselves and find
                                                         their way, but wayfinding is essentially a series of interrelated
                                                         decisions influenced by personal and environmental factors and
                                                   end   also the availability and understandability of information.
                                    Figure 5.2.1
                                                         Having decided to make a journey, people will encounter a series
                                                         of decision points along the route. They look for further
                                                         information at these points in order to make a decision about
                                                         which way to go next.[Ref: 17]




                                                                              Signage     System     for   IIT   Guwahati     18
M.Des’09
Department of DESIGN, IITGuwahati
                                                                                                        5.3

                                                       SIGNAGE ELEMENTS
Deepak Kumar




                                                                                            Eye Level

                                                                                        Typography

                                                                                  Fonts and Forms

                                                                                              Arrows

                                                                                 Colour in Signage

                                                                        Colour Coding In Signage

                                                                   Semiotics: The Study of Signs

                                    Figure 5.3.1   a     b                                     Maps




                                                             Signage   System   for   IIT   Guwahati    19
M.Des’09
Department of DESIGN, IITGuwahati
                                                                                                                           5.3

                                                                                       EYE LEVEL
Deepak Kumar




                                                   One absurd 'golden rule' states that an eye level of 163 cm is the
                                                   ideal height for conveying information. As a general principle,
                                                   rules should be questioned, and especially this one. Whatever its
                                                   origin, the measurement of 163 cm divides walls into unbalanced
                                                   proportions, which is far from ideal.

                                                    When we are standing upright, looking straight ahead, it is pos-
                                                   sible that our eyes cover a field whose average height is 163 cm
                                                   above the ground. However, we do not normally walk in a strictly
                                                   perpendicular manner - our heads tilt slightly forward, and our
                                                   eyes therefore drop. This is another reason why information
                                                   should not be placed at eye levels. A good height for the upper
                                    Figure 5.3.2   edge of a sign on a door, for example, would be 145 cm.
                                                   Information at a trade fair or an airport needs to be placed high up,
                                                   where it can be read above people's heads. The same applies to
                                                   signposts for lorry drivers, who are seated much higher than
                                                   motorists. The information must be at such a height that it is not
                                                   concealed by parked cars or perpendiculars. [Ref: 4]




                                                                        Signage      System     for   IIT   Guwahati       20
M.Des’09
Department of DESIGN, IITGuwahati
                                                                                                                                                                   5.4

                                                                                                                        TYPOGRAPHY
Deepak Kumar




                                    Figure 5.4.1
                                                                                             'Typography and architecture intersect. Every building has some
                                                                                             kind of writing. Houses bear signs. In important buildings, stone
                                                                                             masons and architects leave their signatures on stones. House
                                                                                             numbers can be decorative or intrusive, while the doorbell and
                                                                                             the letterbox may serve as visiting cards. The written word is an
                                                                                             accompaniment to the erected stone, and well chosen
                                                                                             typography enriches the architecture. It can work with the
                                                                                             building, but it can also work against it. Whether unusual or
                                                                                             discreet, hard or soft, the lettering should always be integral to
                                                                                             the architecture, its ally rather than its enemy.'[Ref: 4]
                                    Minnaert building, Utrecht University, The Netherlands



                                                                                             Architects make so little use of typographical elements on their
                                                                                             buildings. The main reason will be that the building design
                                                                                             doesn’t need it. Most buildings can make their function clear
                                                                                             without the use of signage on the façade. As you will find on the
                                                                                             buildings listed below, architects used the signage to show the
                                                                                             name of the building to the world; there is no building to be found
                                                                                             with its function printed on it. The function is supposed to be
                                                                                             clear.


                                    Bauhaus, Dessau, Germany



                                                                                                                  Signage     System     for   IIT   Guwahati      21
M.Des’09
Department of DESIGN, IITGuwahati
                                                                                                                                                                                                             5.4

                                                                                                                                                                 TYPOGRAPHY
Deepak Kumar




                                    Figure 5.4.2(a)          The Anatomy of Type                                                     STUDY OF FONTS:

                                                 Uppercase Letter                                                                    In a wayfinding system, this relationship is reversed. A handful of
                                                                    Serif          Counter       Ascender                            large letters stand on a small and restricted surface. The
                                                                                                                                     individual forms of the letters are directly connected to that
                                    Cap height

                                                      Typography x                                                        X height

                                                                                                                          Baseline
                                                                                                                                     surface and its restrictive borders, which for the most part tend to
                                                                                                                                     be rectangular, sharply defined and simple. These characteristics
                                                                            Bowl        Loop             Descender                   respond more effectively to a font with similar formal qualities i.e.
                                                      Lowercase Letter
                                                                                                                                     sans serif straight and solid. The stems and strokes of serif
                                                                                                                                     characters tend to be tapered, clashing against the stiff
                                                                                                                                     rectangles of regular signs.
                                    Figure 5.4.2(b)          Text size

                                                                                               64 Ft.          distance
                                                                              32 Ft.
                                                                16 Ft.
                                                       8 Ft.




                                                 1/4 inch.
                                                               1/2 inch.
                                                                              1 inch.
                                                                                               2 inch.         text height




                                                                                                                                                           Signage     System      for   IIT   Guwahati      22
M.Des’09
Department of DESIGN, IITGuwahati
                                                                                                                                                                                                                                 5.4




                                                                                                                                            Text Type (10pt Standard)
                                                                                                         12 Points = 1 Pica
                                                                                                                                  6 Point
                                                                                                                                 8 Point
                                                                                                                                                                                          TYPOGRAPHY
                                             Horizontal Rules: .25pt, .5pt, 1pt, 2pt, 4pt, 6pt, 72pt
                                                                                                                                10 Point
                                                                                                                                12 Point
Deepak Kumar




                                                                                                                               14 Point
                                                                                                                               18 Point
                                                                                                                              24 Point
                                                                                                               30 Point
                                                                                                         36 Point
                                                                                                        42 Point


                                                                                                                                                                        Display Type
                                                                                                        48 Point
                                                                                                        54 Point
                                    72 Points = 1 Inch
                                                                                                       60 Point
                                    Figure 5.4.3
                                                                                                       72 Point
                                                                                                                                                                                       Signage   System   for   IIT   Guwahati   23
M.Des’09
Department of DESIGN, IITGuwahati
                                                                                                                                       5.5

                                                                                                          ARROWS
Deepak Kumar




                                    Figure 5.5.1(a)             There are whole books on the subject of arrows, and of course
                                                                the examples shown here aren't the only varieties. Just as with
                                                                fonts, there is a wide choice available, but here we shall deal with
                                                                just two types that are suitable for wayfinding systems.




                                    Arrow 1           Arrow 2

                                    Figure 5.5.2                Arrow 1 is in FF DIN Light, while arrow 2 is in Thesis the Sans
                                                                Extra Light Expert. The proportions of the two arrows are similar
                                                                (Thesis grey, FF DIN black), although the barbs are more tapered
                                                                in Thesis.




                                                                                     Signage      System     for   IIT   Guwahati      24
Deepak Kumar             M.Des’09
                           Department of DESIGN, IITGuwahati




Signage
System
for
IIT
           Figure 5.5.2a


Guwahati
                                          ARROWS




25
                                                     5.5
M.Des’09
Department of DESIGN, IITGuwahati
                                                                                                                            5.6

                                                                                           COLOURS
Deepak Kumar




                                                   In wayfinding systems, contrast is important for ease of reading.
                                                   If coloured lettering is used on a bright background, the contrast
                                                   is weak. The optimal contrast is white against dark colours and
                                                   black against bright colours.

                                                   Against a coloured background white lettering always looks best,
                                                   but only if there is sufficient contrast. Even with bright colours, or
                                                   against dark shades of yellow, white is most effective. Black
                                                   lettering tends to merge with the background and make the
                                                   colour look dirty.

                                                   Coloured lettering can be quite decorative, but it can make a very
                                                   strong impact and needs to be used sparingly. Coloured letters
                                                   can also convey a message - for instance, they may indicate that
                                                   you are on a particular floor. In order to do this efficiently, they
                                                   must be set in dull surroundings as otherwise the different
                                                   elements may find themselves in competition with one another.
                                                   Generally, coloured lettering is problematic and less expressive
                                    Figure 5.5.1
                                                   than white or black.[Ref: 4]




                                                                         Signage      System     for   IIT   Guwahati       26
M.Des’09
Department of DESIGN, IITGuwahati
                                                                                                                                                5.6

                                                                                        COLOUR CODING
Deepak Kumar




                                                   Moscow Metro Map
                                                                      Colour-coded directions make it easier for visitors to find their way,
                                                                      enabling them to identify quickly the nature of the information they
                                                                      are after. This may only speed the process up by a matter of
                                                                      seconds, but it reduces stress and contributes to the overall
                                                                      efficiency of system.

                                                                      If plans for a building are laid out on a grid showing partition walls,
                                                                      the tiniest detail can be given a set of coordinates. This clear
                                                                      system avoids confusion if changes are made, without the need
                                                                      for complicated codes.

                                                                      If you are numbering rooms in a corridor according to a code, it is
                                                                      best to group all even numbers on one side, and odd numbers on
                                                                      the other. They should also follow the same sequence, so that Low
                                                                      even numbers are opposite low odd numbers. This makes it easier
                                    Figure 5.6.1                      to locate whichever room you are looking for.[Ref:4]




                                                                                            Signage      System     for   IIT   Guwahati        27
M.Des’09
Department of DESIGN, IITGuwahati
                                                                                                                                                                 5.7

                                                                                                                             SEMIOTICS
Deepak Kumar




                                     Semiotics, also called semiotic studies or semi-    Iconogram: Illustrative representation, An Iconic sign which, as an
                                    ology, is the study of sign processes (semiosis),    illustrative representation, emphasizes the points in common
                                      or signification and communication, signs and      between the signifier and the signified.
                                    symbols, both individually and grouped into sign
                                      systems. It includes the study of how meaning      Pictogram: Pictorial representation, ISOTYPE. An iconic sign
                                                      is constructed and understood.     which represents complex facts, not through words or sounds but
                                                                                         through visual carriers of meaning.
                                    Semantics:       Relation between signs and the
                                                 things they refer to, their denotata.   Cartogram: A topographical representation with complex
                                        Syntactics:         Relation of signs to each    functions (statistics etc.) and iconic facts, for example an atlas or
                                                           other in formal structures.   the ground plan of a house.
                                          Pragmatics:       Relation of signs to their
                                                    impacts on those who use them.       Diagram: Functional representation. A visual sign which is partly
                                                             (source: wikipedia .org)    still an iconic representation, but is more a functional carrier that
                                                                                         illustrates, for example, a sequence of facts or functions.

                                                                                         Ideogram: Representation of a concept. Corresponds to the sign
                                                                                         as a symbol which relates to the object or concept referred to,
                                                                                         independently of any formal identification with it.

                                                                                         Typogram: Typographical representation. A sign, also a
                                                                                         composed sign, derived from a written repertoire such as the
                                                                                         alphabet.                                               [Ref 19]



                                                                                                              Signage      System     for   IIT   Guwahati       28
M.Des’09
Department of DESIGN, IITGuwahati
                                                                                                                                                                                5.7

                                                                                                                                              SEMIOTICS
Deepak Kumar




                                       Semantics                       Sigmatics                           Syntactics/Syntax                    Pragmatics intention
                                       sender/meaning                  relation between sign & signified   visual formal modes                  (influencing the receiver)

                                       dependent on repertoire of      icon                                form                                 imperative
                                       sender and receiver               image                                                                    will, duty

                                       dependent on context other      degree of iconicity                   dimension                          suggestive
                                       signs culture, surroundings,      substantial resemblance to            dot, line,flat surface,            feelings
                                       knowledge, social environment     original                              body, space

                                                                       degree of abstraction                 quality                            indicative
                                                                         substantial deviation from           round, angular, regular,             information, knowledge
                                                                         original                             irregular, free

                                                                       symbol                                quantity
                                                                         representative                       large, small

                                                                       index                                 demarcation
                                                                          indicator, pointer, mainly          empty, fully or partially
                                                                          characters; if pictorial, icon      filled, open form, closed
                                                                          and symbol possible as              form,clear contours, blurred
                                                                          index                               contours

                                                                                                              realization
                                                                                                               structured, sketchy,firm,
                                                                                                               fuzzy, fragmented, free

                                                                                                           brightness

                                                                                                           colour

                                                                                                           movement

                                                                                                           material
                                    Fig: 5.7.2 VISUAL SIGNS [Ref 19]



                                                                                                                                 Signage     System    for     IIT   Guwahati   29
M.Des’09
Department of DESIGN, IITGuwahati
                                                                                                                                                                          5.8

                                                                                                                                                             MAP
Deepak Kumar




                                        A map is a visual representation of an area—a symbolic       What is a map?
                                    depiction highlighting relationships between elements of that
                                                     space such as objects, regions, and themes.     Maps inhabit the realm of fact, although not exclusively. They are
                                                                           (source: wikipedia.org)   figurative representations of dimensions, attributes and relations
                                                                                                     of things in the physical or logical world. Reproduced at a scale
                                                                                                     smaller than life-size (usually, but not exclusively -sometimes
                                                                                                     their scale is 1:1 or, when mapping the microcosm, larger).

                                                                                                     What can be mapped?

                                                                                                     Anything can be mapped, and most things are: places, busi-
                                                                                                     nesses, galaxies, histories, bodies, philosophies devices and
                                                                                                     databases. The subject-matter of a map is measured and named
                                                                                                     and ordered (captured!) by the mapmaker who, armed with
                                                                                                     carefully verified data and a language of pictorial description,
                                                                                                     puts everything in its proper place with its proper name as he or
                                                                                                     she sees it.[Ref:18]
                                    Figure 5.8.1




                                                                                                                          Signage     System     for   IIT   Guwahati     30
M.Des’09
Department of DESIGN, IITGuwahati
                                                                                                                        5.8

                                                                                                           MAP
Deepak Kumar




                                                   Why use maps?
                                                   Maps give their readers the simple and magical ability to see
                                                   beyond the horizon. The enlightening arid revelatory
                                                   characteristic of a good map derives from its encompassing
                                                   vision, contained within a single consistent pictorial model. The
                                                   map provides a view that slides instantaneously between
                                                   panorama and detail. A map embodies the work, knowledge and
                                                   Intelligence of others. We obtain a vision of a place that we may
                                                   never have seen, or divine a previously unseen pattern in things
                                                   we thought we knew intimately. So, we consult a map as we
                                                   would an adviser in order to locate, identify and decide onto be
                                                   enlightened. As a result we suffer, sometimes. a grand illusion of
                                    Figure 5.8.2   omnipotence by believing that the map contains everything
                                                   necessary for Understanding or controlling a domain. We forget
                                                   that the mapmaker has an implicit or explicit agenda of his own,
                                                   not necessarily aligned with ours. Maps are
                                                   imperfect. They have missing layers arid gaps within the layers.
                                                   Paradoxically, much information can be gathered front the gaps
                                                   left in maps, not least about the mapmaker's intentions. This is,
                                                   one of the beauties of maps.[Ref:18]




                                                                        Signage     System     for   IIT   Guwahati     31
M.Des’09
Department of DESIGN, IITGuwahati
                                                                                                                                                     6.1

                                                                                                      IIT GUWAHATI Campus
Deepak Kumar




                                    Figure 6.1.1   Map of IITG from wikimapia




                                                                                BASIC CAMPUS LAYOUT




                                                                                                                                                     BASIC TOPOGRAPHY
                                                                                                           Signage   System   for   IIT   Guwahati        32
M.Des’09
Department of DESIGN, IITGuwahati
                                                                                                           6.2

                                                                 TOPOGRAPHY
Deepak Kumar




                                    Topography (from greek τόπος topo-, "place", and γράφω
                                    graphia, "writing") is the study of Earth's surface shape and
                                    features or those of planets, moons, and asteroids. It is also the
                                    description of such surface shapes and features (especially their
                                    depiction in maps).

                                    The topography of an area can also mean the surface shape and
                                    features themselves.

                                    In a broader sense, topography is concerned with local detail in
                                    general, including not only relief but also vegetative and human-
                                    made features, and even local history and culture.
                                    (source: wikipedia.org)




                                    Figure 6.2.1   the topography of the campus
                                                   hills (view blockers)
                                                   lakes (appreciating ground)




                                                             Signage       System   for   IIT   Guwahati   33
M.Des’09
Department of DESIGN, IITGuwahati
                                                                                                                                           6.3

                                                                                                     CIRCULATION
Deepak Kumar




                                                                    Due to topography of the campus one will have to go through ups
                                                                    and downs (slope).

                                                                    -the hills in the campus are considered as view blockers as they
                                                                    do not allow a person to see beyond them thus creating a bit of
                                                                    confusion or may be the only one road gives an extra
                                                                B    confidence of not being misled.
                                    A
                                        J           G
                                            K                       -the lakes are called appreciating ground because there is no
                                                                    view obstruction and all the buildings around the lake could be
                                                                    seen clearly, thus giving a clue about where the building is but
                                                E       H           creating another question about what’s the name of the
                                                            I       building?


                                                F
                                                                C

                                                                    Figure 6.2.1   the topography of the campus

                                                        D                          hills (view blockers)
                                                                                   lakes (appreciating ground)
                                                                                   entrance(A, B, C, D)
                                                                                   circulation



                                                                                                 Signage   System   for   IIT   Guwahati   34
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report
Signage system at IIT Guwahati, Thesis Report

Mais conteúdo relacionado

Mais procurados

Raj Rewal Asian games village case study
Raj Rewal Asian games village case studyRaj Rewal Asian games village case study
Raj Rewal Asian games village case studyRadhikaJadhav8
 
Wada architecture
Wada architectureWada architecture
Wada architectureudayakumar
 
Chichu art museum, Japan.
Chichu art museum, Japan.Chichu art museum, Japan.
Chichu art museum, Japan.Nidhi Thigale
 
Sangath- An Architect's Studio
Sangath- An Architect's StudioSangath- An Architect's Studio
Sangath- An Architect's StudioVidisha Barwal
 
Architecture of Colonial Bombay
Architecture of Colonial BombayArchitecture of Colonial Bombay
Architecture of Colonial BombayShivang Madaan
 
NATIONAL INSITUTE OF DESIGN
NATIONAL INSITUTE OF DESIGN NATIONAL INSITUTE OF DESIGN
NATIONAL INSITUTE OF DESIGN Ar Naveen Naveen
 
Kath-khuni architecture of Himachal Pradesh, India
Kath-khuni architecture of Himachal Pradesh, IndiaKath-khuni architecture of Himachal Pradesh, India
Kath-khuni architecture of Himachal Pradesh, IndiaMansi Shah
 
COMPLETE STUDY ON JAISALMER
COMPLETE STUDY ON JAISALMERCOMPLETE STUDY ON JAISALMER
COMPLETE STUDY ON JAISALMERAastha Talwar
 
Teri, bangalore & solar passive techniques(rupesh)
Teri, bangalore & solar passive techniques(rupesh)Teri, bangalore & solar passive techniques(rupesh)
Teri, bangalore & solar passive techniques(rupesh)Rupesh Chaurasia
 
Iim bangalore (passive india)
Iim bangalore (passive india)Iim bangalore (passive india)
Iim bangalore (passive india)Mudra Redkar
 
vernacular architecture lucknow (chowk)
vernacular architecture lucknow (chowk)vernacular architecture lucknow (chowk)
vernacular architecture lucknow (chowk)Ansh Agarwal
 

Mais procurados (20)

Wada Architecture
Wada ArchitectureWada Architecture
Wada Architecture
 
Raj Rewal Asian games village case study
Raj Rewal Asian games village case studyRaj Rewal Asian games village case study
Raj Rewal Asian games village case study
 
Wada architecture
Wada architectureWada architecture
Wada architecture
 
Climate analysis pune
Climate analysis puneClimate analysis pune
Climate analysis pune
 
Sabarmati Ashram
Sabarmati AshramSabarmati Ashram
Sabarmati Ashram
 
Chichu art museum, Japan.
Chichu art museum, Japan.Chichu art museum, Japan.
Chichu art museum, Japan.
 
Ar.Ananth raje
Ar.Ananth rajeAr.Ananth raje
Ar.Ananth raje
 
Sangath- An Architect's Studio
Sangath- An Architect's StudioSangath- An Architect's Studio
Sangath- An Architect's Studio
 
Architecture of Colonial Bombay
Architecture of Colonial BombayArchitecture of Colonial Bombay
Architecture of Colonial Bombay
 
NATIONAL INSITUTE OF DESIGN
NATIONAL INSITUTE OF DESIGN NATIONAL INSITUTE OF DESIGN
NATIONAL INSITUTE OF DESIGN
 
B.V. DOSHI
B.V. DOSHIB.V. DOSHI
B.V. DOSHI
 
Nritya gram
Nritya gramNritya gram
Nritya gram
 
kala-academy
kala-academykala-academy
kala-academy
 
Kath-khuni architecture of Himachal Pradesh, India
Kath-khuni architecture of Himachal Pradesh, IndiaKath-khuni architecture of Himachal Pradesh, India
Kath-khuni architecture of Himachal Pradesh, India
 
Pols of Ahmedabad
Pols of AhmedabadPols of Ahmedabad
Pols of Ahmedabad
 
Chettinad Architecture
Chettinad Architecture Chettinad Architecture
Chettinad Architecture
 
COMPLETE STUDY ON JAISALMER
COMPLETE STUDY ON JAISALMERCOMPLETE STUDY ON JAISALMER
COMPLETE STUDY ON JAISALMER
 
Teri, bangalore & solar passive techniques(rupesh)
Teri, bangalore & solar passive techniques(rupesh)Teri, bangalore & solar passive techniques(rupesh)
Teri, bangalore & solar passive techniques(rupesh)
 
Iim bangalore (passive india)
Iim bangalore (passive india)Iim bangalore (passive india)
Iim bangalore (passive india)
 
vernacular architecture lucknow (chowk)
vernacular architecture lucknow (chowk)vernacular architecture lucknow (chowk)
vernacular architecture lucknow (chowk)
 

Destaque

Design opportunities and challenges - a sustainability perspective.ppt [aut...
Design   opportunities and challenges - a sustainability perspective.ppt [aut...Design   opportunities and challenges - a sustainability perspective.ppt [aut...
Design opportunities and challenges - a sustainability perspective.ppt [aut...vezzoliDSS
 
Navi mumbai development
Navi mumbai developmentNavi mumbai development
Navi mumbai developmentsmritigupta24
 
Planning for mumbai the development plan for greater mumbai 2014 2034
Planning for mumbai the development plan for greater mumbai 2014 2034Planning for mumbai the development plan for greater mumbai 2014 2034
Planning for mumbai the development plan for greater mumbai 2014 2034Mumbaikar Le
 
Theory of Settlement : Navi Mumbai
Theory of Settlement : Navi MumbaiTheory of Settlement : Navi Mumbai
Theory of Settlement : Navi Mumbaidebakshi
 

Destaque (8)

Master Plan Guwahati
Master Plan GuwahatiMaster Plan Guwahati
Master Plan Guwahati
 
Srinagar seminar
Srinagar seminarSrinagar seminar
Srinagar seminar
 
Design opportunities and challenges - a sustainability perspective.ppt [aut...
Design   opportunities and challenges - a sustainability perspective.ppt [aut...Design   opportunities and challenges - a sustainability perspective.ppt [aut...
Design opportunities and challenges - a sustainability perspective.ppt [aut...
 
Northeast India
Northeast IndiaNortheast India
Northeast India
 
Navi mumbai development
Navi mumbai developmentNavi mumbai development
Navi mumbai development
 
Planning for mumbai the development plan for greater mumbai 2014 2034
Planning for mumbai the development plan for greater mumbai 2014 2034Planning for mumbai the development plan for greater mumbai 2014 2034
Planning for mumbai the development plan for greater mumbai 2014 2034
 
Theory of Settlement : Navi Mumbai
Theory of Settlement : Navi MumbaiTheory of Settlement : Navi Mumbai
Theory of Settlement : Navi Mumbai
 
Mumbai.ppt
Mumbai.pptMumbai.ppt
Mumbai.ppt
 

Semelhante a Signage system at IIT Guwahati, Thesis Report

Semelhante a Signage system at IIT Guwahati, Thesis Report (20)

Gokul.thesis.report
Gokul.thesis.reportGokul.thesis.report
Gokul.thesis.report
 
Gokul.thesis.report
Gokul.thesis.reportGokul.thesis.report
Gokul.thesis.report
 
Departmental Brochure
Departmental BrochureDepartmental Brochure
Departmental Brochure
 
Certificate
CertificateCertificate
Certificate
 
Pr on atm
Pr on atmPr on atm
Pr on atm
 
Cauvesoft Engg Case Study
Cauvesoft Engg Case StudyCauvesoft Engg Case Study
Cauvesoft Engg Case Study
 
Object and pose detection
Object and pose detectionObject and pose detection
Object and pose detection
 
Project documentaion sample.docx
Project documentaion sample.docxProject documentaion sample.docx
Project documentaion sample.docx
 
Ajmal Portfolio
Ajmal   PortfolioAjmal   Portfolio
Ajmal Portfolio
 
UNDERSTAND THE ECOSYSTEM IN DIGITAL MEDIA MARKETING VICKY KUMAR.pdf
UNDERSTAND THE ECOSYSTEM IN DIGITAL MEDIA MARKETING VICKY KUMAR.pdfUNDERSTAND THE ECOSYSTEM IN DIGITAL MEDIA MARKETING VICKY KUMAR.pdf
UNDERSTAND THE ECOSYSTEM IN DIGITAL MEDIA MARKETING VICKY KUMAR.pdf
 
Portfolio
PortfolioPortfolio
Portfolio
 
Autocad training report
Autocad training reportAutocad training report
Autocad training report
 
AUTOMATED FOOTBALL MANAGEMENT SYSTEM
AUTOMATED FOOTBALL MANAGEMENT SYSTEMAUTOMATED FOOTBALL MANAGEMENT SYSTEM
AUTOMATED FOOTBALL MANAGEMENT SYSTEM
 
Ramesh naikRresume
Ramesh naikRresumeRamesh naikRresume
Ramesh naikRresume
 
AUTOMATED LIBRARY MANAGEMENT SYSTEM
AUTOMATED LIBRARY MANAGEMENT SYSTEMAUTOMATED LIBRARY MANAGEMENT SYSTEM
AUTOMATED LIBRARY MANAGEMENT SYSTEM
 
Internship report
Internship reportInternship report
Internship report
 
Riya
RiyaRiya
Riya
 
Colour ball major_project
Colour ball major_projectColour ball major_project
Colour ball major_project
 
Groom Auto Project
Groom Auto ProjectGroom Auto Project
Groom Auto Project
 
Lear.Make.Share
Lear.Make.ShareLear.Make.Share
Lear.Make.Share
 

Signage system at IIT Guwahati, Thesis Report

  • 1. SIGNAGE SYSTEM for IIT Guwahati Submitted in Partial Fulfillment of the Requirements For the Degree of MASTER of DESIGN By: Deepak Kumar ( 07420511 ) Project Guide: Prof. Pradeep Yammiyavar FDRS Department Of Design INDIAN INSTITUTE OF TECHNOLOGY GUWAHATI NORTH GUWAHATI, ASSAM - 781039
  • 2. CERTIFICATE This is to certify that the thesis work titled “ SIGNAGE SYSTEM for IIT Guwahati ” is an authentic work carried out by Deepak Kumar Roll no - 07420511 Department of Design IIT Guwahati Assam at Department of Design Indian Institute of Technology Guwahati Guwahati 781039, Assam, India For the award of M. Des. Degree during the academic year 2008-2009 The matter embodied in this project has not been submitted earlier for the award of any degree or diploma to the best of my knowledge and belief. Project Guide: Examiner 1 : .......................... ........................... Prof. Pradeep Yammiyavar Examiner 2 : .......................... Professor Department of Design IIT Guwahati, Assam Examiner 3 : ..........................
  • 3. M.Des’09 Department of DESIGN, IITGuwahati IPR Declaration Deepak Kumar I declare that in accordance to the IPR norms generally followed in Academics, I have acknowledged appropriately all sources of material / content including visuals / designs / copy rights accessed from others authors / sources /references and used in this project as part of the academic reporting. I declare that the contents of this project report including visuals / designs other than those whose origin / source has been appropriately acknowledged, are a result of original efforts. Signature: Deepak Kumar M.Des (07420511) Department of DESIGN IIT Guwahati Signage System for IIT Guwahati
  • 4. M.Des’09 Department of DESIGN, IITGuwahati ACKNOWLEDGEMENT Deepak Kumar My thesis is a culmination of my ideas, experiences and work. They have been moulded by several very special people along the way. Without these people I would not stand at this threshold today. I would first like to thank my family for all that they have given me: love, support, cherished memories and the strength which has placed me where I am today. I would like to express deep gratitude to my guide Prof. Pradeep Yammiyavar for his guidance, encouragement and gracious support throughout the course of our work, for his expertise in the field that motivated me to work in this area and for his faith in me at every stage of this research. I look forward to continue working with him and further developing our relationship. I would like to thank all the faculty and staff of Department of Design for their support throughout and last but not the least special thanks to Prakash, Vikash, Vikram and Pravin for their constant support and help whenever I needed. Signage System for IIT Guwahati
  • 5. M.Des’09 Department of DESIGN, IITGuwahati CONTENTS Deepak Kumar Chapter Page 1. Abstract 1 2. Introduction 2 3. Methodology and Time Plan 3 4. Resources (study phase) 5 4.1 Resources in Wayfinding and Signage Design 6 4.2 Briefing the Content of the Resources 7 4.3 Architectural Wayfinding Design 10 4.4 Architectural Wayfinding Components 13 4.5 Building Form and Architectural Features 13 5. Signage Design 15 5.1 Signage Design 16 5.2 Wayfinding 17 5.3 Signage Elements 19 5.4 Eye Level 20 5.5 Typography 21 5.6 Arrows 24 5.7 Colours 26 5.8 Semiotics: The Study of Signs 28 5.9 Maps 30 Signage System for IIT Guwahati
  • 6. M.Des’09 Department of DESIGN, IITGuwahati CONTENTS Deepak Kumar Chapter Page 6. IIT Guwahati Campus (analysis phase) 6.1 Campus 32 6.2 Topography 33 6.3 Circulation 34 6.4 Role of Topography in Circulation 35 6.5 Approaching the Campus 36 6.6 Movement of People 37 6.6.1 Distribution of People 38 6.6.2 Decision Points 39 7. Digital SIgnage 7.1 Comparative Analysis 41 7.2 Places of Use 42 8. SIGNAGE SYSTEM at IITG 8.1 Critical Appraisal 44 8.2 Studying the present system 48 8.3 Circulation 49 9. MY Interpretation & Exploration 9.1 MAP for IITG 52 9.1.1 Legend in MAP for IITG 59 Signage System for IIT Guwahati
  • 7. M.Des’09 Department of DESIGN, IITGuwahati CONTENTS Deepak Kumar Chapter Page 9. 9.2 Typography 62 9.2.1 Fonts 63 9.2.2 Experimentation on Fonts 64 9.2.3 Screening of the Fonts 65 9.2.4 Font Selection 67 9.2.5 Fonts and Size 68 9.3 Colours 70 9.3.1 Fonts and Colours 71 9.4 Arrows 72 9.4.1 Arrows and Colours 74 9.5 Representations 9.5.1 You are Here 75 9.5.2 Entrance Sign 76 9.6 Layout and Placement of Signboards 77 9.7 Placement of Maps 104 9.8 Placement of Information Desks 108 9.9 Form 109 9.9.1 Semantic Approach 110 9.9.2 Studying the brand 114 9.9.3 Extraction of Abstract 116 9.9.4 Form Exploration 117 Signage System for IIT Guwahati
  • 8. M.Des’09 Department of DESIGN, IITGuwahati CONTENTS Deepak Kumar Chapter Page 9 9.10 System Approach 126 9.10.1 Use Case Diagrams 130 9.10.2 Sequence Diagrams 131 9.10.3 Persona and Scenario 132 9.10.4 Wireframe Model 134 9.10.5 Graphic User Interface 135 9.11 Sustainability 144 9.11.1 Material, Process and Energy 145 9.12 Concept Generation 147 9.12.1 Concept 1 148 9.12.2 Concept 2 150 9.12.3 Concept 3 151 9.12.4 Concept 4 153 9.12.5 Concept 5 154 9.13 Concept 5 155 9.13.1 Final Concept 156 9.13.2 Components of Signage System 157 9.13.3 Materials 170 9.13.4 Critical Appraisal 172 10. Conclusion 174 11. Future Work 176 12. References 177 Signage System for IIT Guwahati
  • 9. M.Des’09 Department of DESIGN, IITGuwahati 1.0 ABSTRACT Deepak Kumar This dissertation studies the signs that were installed in IITG campus. The directional signs are the main focus of the study. Whether the forces of corporate identity have compromised their design and their effectiveness as wayfinding aids is tested. The reason for the research is to find out the background to the signs’ conception and learn from the successes and failures of these direction finders. The aim is to attain an effective signage system that meets all the requirements of the university, including corporate identity, whilst not compromising usability, and remaining usable and effective. Architectural wayfinding design addresses the built components of wayfinding design, including space planning, articulation of form-giving features and building identity, circulation systems, and environmental communication. Signage System for IIT Guwahati 1
  • 10. M.Des’09 Department of DESIGN, IITGuwahati 2.0 INTRODUCTION Deepak Kumar “The term ‘wayfinding’ is a relatively new term which covers everything to do with how people find their way around environments.” (Miller, C & Lewis, D 1999:11) Wayfinding is a very broad subject encompassing many elements that work together to provide a wayfinding system. [Ref: 14] However, each element in a successful wayfinding system must be able to stand up on its own as a wayfinding aid. The unprepared visitor to a site should be able to arrive and find their destination with a minimum of hassle. IIT Guwahati, an institutional campus comprises of more than 750 acres of land, with varied terrain and uneven mass of land. It is generally taken for granted that people are aware of their surroundings and can navigate from one place to another. The scope of sign system at IITG provides assistance to users of the facilities. They also represent an important aspect of the institute’s visual identity. These signs communicate essential information about the facility, and about the Institute and its operations. Ideally, signs are part of an environmental information system that helps users to understand their environment and guides Signage System for IIT Guwahati 2
  • 11. M.Des’09 Department of DESIGN, IITGuwahati 2.0 INTRODUCTION Deepak Kumar them to their destination. Planning signage means interpreting the needs of users and defining operational requirements. •A friendly, welcoming atmosphere where necessary information is readily available for visitors, new students and staff to become easily familiarized with the campus. •A distinct identity for the Indian Institute of Technology Guwahati within the campus. • Uniformity of design elements to contribute to the overall aesthetic value of the campus. The ease with which one proceeds is facilitated through an environment from one point of interest to another. Way finding systems include such components as basic layout of building and site, interior and exterior landmarks, views to outside, signs, floor and room numbering, spoken directions, maps, directories, logical progression of spaces, colour coding. Signage System for IIT Guwahati 3
  • 12. M.Des’09 Department of DESIGN, IITGuwahati 3.0 METHODOLOGY & TIME PLAN Deepak Kumar Pre-Study Phase hase on Project selection t selecti udy p Literature Study dy stu prest projec ure do cu se rat ha me lite dy p Study Phase nta u st t ey User Study ion surv ph imp Survey ase rove dy men t user stu testing final product design phase l Design Phase e mod to type con Concept Generation n pro cep tio tg ene Detailing ula rat sim ion Execution/Engg/Testing Phase 3D engine de ta Prototype/Model execu ilin g ering Testing tion Documentation Phase Signage System for IIT Guwahati 4
  • 13. M.Des’09 Department of DESIGN, IITGuwahati 4.0 RESOURCES(study phase) Deepak Kumar The problem identified for this piece of work was that the new external signs in IITG campus, while serving well to improve the look of the campus by replacing the tatty and worn old signs, are ineffective as a wayfinding aid due to the nature of their design and the provision of only building names. Providing only building names on the new signs gives the impression that the university would prefer that people became familiar with the school or facil- ity they are looking for. For this reason, the main question was at first “Has the Institute’s corporate image taken precedence over wayfinding and usability?” and this was refined further to give the title, “The signage system for IIT Guwahati campus.” Signage System for IIT Guwahati 5
  • 14. M.Des’09 Department of DESIGN, IITGuwahati 4.1 Resources in Wayfinding and Signage Design Deepak Kumar The Literature Review begins with a brief outline of what has been written about wayfinding and sign design and then focuses on what has been written about usability that is appropriate to the cause of wayfinding. The Literature Review identifies the major writers in the field, and gives a brief evaluation of their work and how it is relevant to the present study. Signage System for IIT Guwahati 6
  • 15. M.Des’09 Department of DESIGN, IITGuwahati 4.2 Briefing the Content of the Resources Deepak Kumar Publications on wayfinding, in the context of the built environment, are relatively few; as it is relatively recently that a need was identified for research into how people find their way (or get lost). Books covering the topics of signage and sign design were read and considered, but contained little relevant information to this work. The reason for the lack of books about wayfinding is summed up in the opening paragraphs of Arthur & Passini’s (1992:7) [Ref: 5] second chapter in which they compare getting lost to other inconveniences placed before us in modern everyday life “it is unlikely that a person will actually die from the stress of getting lost” The authors of both books find the space, to qualify the need to improve wayfinding systems and the existence of such books. Arthur & Passini include a scenario, which they hope the reader can relate to, whilst Miller & Lewis (writing for healthcare) outline the consequences of patients getting lost in a healthcare site. Arthur & Passini also provide snippets of information throughout the book to remind the reader of the need for good wayfinding. Signage System for IIT Guwahati 7
  • 16. M.Des’09 Department of DESIGN, IITGuwahati 4.2 Briefing the Content of the Resources Deepak Kumar “The fact is that we are exposed to [electronic variable-message displays and LCD digital watches] in contexts very different from that of reading print. Looking at signs and trying to get information from them has more in common with glancing at our watches than it has with reading a book.” (1992:165) [Ref: 5] Dumas & Redish, in A Practical Guide to Usability Testing, claim to cater for product designers, software engineers and documentation specialists (1999:back cover) but the bulk of references and analogies are to IT applications, making it difficult to relate the theory to anything else, let alone wayfinding. Use of a poor typeface & dull use of language, compared to Jordan, made this book about usability less than usable. [Ref: 15] The Design of Everyday Things (1988) by Donald A. Norman provides a very interesting read into the human factors that affect the usability of almost anything one comes into contact with. This would be a good book to consider whilst designing usability into a product such as a wayfinding system, though like so many sources, working backwards from this and using it as a basis for evaluating and testing something. Signage System for IIT Guwahati 8
  • 17. M.Des’09 Department of DESIGN, IITGuwahati 4.2 Briefing the Content of the Resources Deepak Kumar Again, the amount of material available for usability in a way finding context is very limited. Most is aimed at the IT industry. However, Patrick W. Jordan’s (1998) Introduction to Usability proved very useful as a general guide to usability testing, without the disadvantage of being context-driven. Jordan explains each type of testing method, with its advantages and disadvantages and sometimes an example of what kind of scenario a particular method is used for. Jordan also includes useful information about choosing participants, warning against the use of colleagues. This makes sense, as other students from the Information Design faculty will see the signs as items of design, therefore casting a critical eye over them, rather than proceeding with the test as a participant who formed part of the signs’ target audience would. Signage System for IIT Guwahati 9
  • 18. M.Des’09 Department of DESIGN, IITGuwahati 4.3 Architectural Wayfinding Design Deepak Kumar Architectural wayfinding design is important to inclusive design because it facilitates user access, increases satisfaction, and reduces stigma and isolation of users with disabilities. It reduces the confusion of visitors and mistakes by employees, saving time and money and preventing accidents. It also reduces stress, boosting health and productivity (Evans and McCoy, 1998)[Ref: 7]. Most designers believe that wayfinding is not a high priority issue relative to other design concerns, or view it as a problem that will interfere with good design. It is often considered simply a signage issue (Carpman and Grant, 2002: 434). Kevin Lynch first discussed the impact of “the apparent clarity or ‘legibility’ of the cityscape” on urban quality of life in The Image of the City in 1960]. Lynch defined legibility as “the ease with which the parts can be recognized and . . . organized into a coherent pattern.” Because legibility and clarity facilitate movement within the built environment, Lynch claims they are integral to personal growth and “furnish the raw material for the symbols & collective memories of group communication.” Legible surroundings promote “emotional satisfaction, the framework for communication and conceptual organization [Ref:10]. Signage System for IIT Guwahati 10
  • 19. M.Des’09 Department of DESIGN, IITGuwahati 4.4 Architectural Wayfinding Components Deepak Kumar Legibility of the built environment is served by clear articulation and coherent grouping of interior and exterior spaces, legible circulation systems design, and integrating communication systems (Arthur and Passini, 1992) [Ref: 5]. These three objectives can be divided into the following components. 1. Wayfinding is as much an architectural issue as a graphic issue. Architects and designers need to take responsibility for inclusive approaches to wayfinding and remain apprised of psychological and health-related impacts of building design. If they are not ready to do that, a wayfinding expert should be engaged at early stages of the design. 2. Whether addressed through architecture or information, the design of wayfinding systems should include: (1) identifying and marking spaces; (2) grouping spaces; (3) linking and organizing spaces; and (4) communicating this information to the user. 3. Wayfinding design guidelines and best practices vary by building type, size, and layout; urban, suburban or rural location; frequency of use; and user requirements, preferences, and characteristics. Signage System for IIT Guwahati 11
  • 20. M.Des’09 Department of DESIGN, IITGuwahati 4.4 Architectural Wayfinding Components Deepak Kumar 4. Every building that has undergone substantial functional revisions or additions should have a user audit / post occupancy evaluation. 5. Provide as many wayfinding cues in the environment or the architecture as possible, rather than through signage. Landmarks that help visitor orientation and direction-giving can be fundamental for this purpose (VanderKlipp, 2006). 6. Designers must remember that spatial learning and thinking are not the same as visual learning and thinking. 7. Designers should also remember that small models of designed environments may produce unanticipated perceptual effects when built at full scale due to factors in the environment and non-visual effects of the full-scale building. Wayfinding elements may be too small or considered insignificant in scale models. Signage System for IIT Guwahati 12
  • 21. M.Des’09 Department of DESIGN, IITGuwahati 4.5 Building Form and Architectural Features Deepak Kumar 1. Facilitate wayfinding for all individuals, regardless of abilities. Research and be aware of differences in wayfinding competencies in potential users, such as gender, age and people of different abilities (Arthur and Passini, 1992) 2. Wayfinding should be designed for the first-time visitor because repeat visitors can use their past experiences for navigation. (Lynch, 1960). Keep the mental state of the visitor in mind when designing wayfinding systems (e.g., distracted, tired, tourists; worried patients at a medical facility) 3. While comprehensive and collaborative planning should be initiated between architects and designers early in the design process, we need to gather tools of good wayfinding design, including participant research, user involvement and evaluative research and assessment tools (Arthur and Passini, 1992). 4. The best-designed wayfinding plans change over time as urban space and building uses change, or buildings are added to, restored, or otherwise modified. They may also change in relation to exterior modifications and larger changes in cultural changes. One solution is to provide information in ways that are easily updated . Signage System for IIT Guwahati 13
  • 22. M.Des’09 Department of DESIGN, IITGuwahati 4.5 Building Form and Architectural Features Deepak Kumar 5. Provide users with an ordered environment that has “a clear possibility of choice and a starting-point for the acquisition of further information.” (Lynch, 1960: 4) [Ref: 10]. 6. Provide users with a clear visual sweep of the site or building on entering to afford them an overview of their surroundings, so they can see a large number of elements and their relationships, at the same time giving them a sense of their relation to the whole (Lynch, 1960: 43) [Ref: 10]. The panoramic experience not only “delights”, but helps the user obtain a view of the larger spatial configuration that reinforces memorability. Distinctive views of plantings, water views, and views of shocking or unexpected sites such as large changes in scale or color variation, can also assist users to construct wider mental maps, as can strong contrasts of spatial configuration, materials, and landscaping (Lynch, 1960: 43-45) [Ref: 10]. 7. Give visual dominance to pathways, with their own characteristics of space, view and motion, because they are the main influence in forming mental maps of a space .Use design to reinforce already existing social meaning, not to negate it (Lynch, 1960: 46) [Ref: 10]. (Lynch, 1960: 44-45) [Ref: 10]. Signage System for IIT Guwahati 14
  • 23. M.Des’09 Department of DESIGN, IITGuwahati 5.0 SIGNAGE DESIGN Deepak Kumar signage: You are unlikely to find the terms 'signage systems', wayfinding systems or 'directional systems' in the wayfinding dictionary. Origin: sign + age These are concepts that are as new as the subject itself. Equally new is the whole concept of systematic design that blends chiefly N. Amer. together all the technical and functional requirements of a project, although the actual task of showing people the way is as old as humankind. The arrow, for example, is an age-old sign, and in ancient time’s piles of stones used to point the way at crossroads. One important factor is the number of people involved and the amount of time available. Giving clear information as quickly as possible to large crowds seems a relatively modern concern, although Presumably Roman arenas were cleared pretty quickly, and it would be interesting to know how they did it. At a hospital, airport or trade fair, visitors want to get to the right area as quickly as possible but are often confronted with a bewildering choice of A, B, C etc. Just as people have to be directed through buildings and streets, they also need efficient systems to guide them at transport terminals. A clearly designed system of timetables and Destination is indispensable. One of the very first destinations designs to have used a combination of Words and graphics was the map of the London Underground originally conceived by Harry Beck in 1931) an Displays of train and flight times.[Ref: 4] Signage System for IIT Guwahati 15
  • 24. M.Des’09 Department of DESIGN, IITGuwahati 5.1 SIGNAGE DESIGN Deepak Kumar Signage systems you can tell a company by its graphics. If a building bears the firm's font, or is adorned with the appropriate signs and lettering sends out a friendly signal that accomplishes a great deal more than simply giving address. The concept of such systems is described by the French as signalátique, which has been adopted by the Swiss and the Germans as Signaletik, emphasizing the active signal more than the sign. This term denotes identification actions - indication, suggestion, and recognition - in contrast to the less dynamic wayfindinq system. In English less of a distinction is made between these different systems, which are usually all bracketed together under 'signage. [Ref: 4] Signage System for IIT Guwahati 16
  • 25. M.Des’09 Department of DESIGN, IITGuwahati 5.2 WAYFINDING Deepak Kumar Anton Stankowski objects to the very concept of directional systems, since they degrade the observer to the level of a way-finding passive, totally dependent object being led through a building. Such ‘direction' differs from the passivity of wayfindinq aids, as it is up to you whether you take advantage of the latter. And if we look a little more closely at what lies behind these linguistic terms, the design too is different. Active direction imposes itself intrusively on the foreground, and is an end in itself it entails leadership, domination, irresistible authority. A way finding system is polite and restrained, and may hide itself away when it is not needed. It you were not looking for it, you could easily miss it.[Ref: 4] DIRECTIONAL SYSTEMS This is not such an appealing term. The idea of being guided, informed and helped is far more pleasant and gentle than the domineering 'direct", or being actively led. A leader can also mislead, as many a nation has discovered to its cost. [Ref: 4] Signage System for IIT Guwahati 17
  • 26. M.Des’09 Department of DESIGN, IITGuwahati 5.2 WAYFINDING Deepak Kumar What is wayfinding? start The term wayfinding descnbes the processes people go through to find their way round an environment. The waylinding process is fundamentally problem-solving, and is affected by many factors which are covered in this section. People's perception of the environment, the wayfinding information available, their ability to orientate themselves spatially, and the cognitive and decision-making processes they go through, all affect how successfully they find their way. [Ref: 17] How people find their way? Many factors affect how people orientate themselves and find their way, but wayfinding is essentially a series of interrelated decisions influenced by personal and environmental factors and end also the availability and understandability of information. Figure 5.2.1 Having decided to make a journey, people will encounter a series of decision points along the route. They look for further information at these points in order to make a decision about which way to go next.[Ref: 17] Signage System for IIT Guwahati 18
  • 27. M.Des’09 Department of DESIGN, IITGuwahati 5.3 SIGNAGE ELEMENTS Deepak Kumar Eye Level Typography Fonts and Forms Arrows Colour in Signage Colour Coding In Signage Semiotics: The Study of Signs Figure 5.3.1 a b Maps Signage System for IIT Guwahati 19
  • 28. M.Des’09 Department of DESIGN, IITGuwahati 5.3 EYE LEVEL Deepak Kumar One absurd 'golden rule' states that an eye level of 163 cm is the ideal height for conveying information. As a general principle, rules should be questioned, and especially this one. Whatever its origin, the measurement of 163 cm divides walls into unbalanced proportions, which is far from ideal. When we are standing upright, looking straight ahead, it is pos- sible that our eyes cover a field whose average height is 163 cm above the ground. However, we do not normally walk in a strictly perpendicular manner - our heads tilt slightly forward, and our eyes therefore drop. This is another reason why information should not be placed at eye levels. A good height for the upper Figure 5.3.2 edge of a sign on a door, for example, would be 145 cm. Information at a trade fair or an airport needs to be placed high up, where it can be read above people's heads. The same applies to signposts for lorry drivers, who are seated much higher than motorists. The information must be at such a height that it is not concealed by parked cars or perpendiculars. [Ref: 4] Signage System for IIT Guwahati 20
  • 29. M.Des’09 Department of DESIGN, IITGuwahati 5.4 TYPOGRAPHY Deepak Kumar Figure 5.4.1 'Typography and architecture intersect. Every building has some kind of writing. Houses bear signs. In important buildings, stone masons and architects leave their signatures on stones. House numbers can be decorative or intrusive, while the doorbell and the letterbox may serve as visiting cards. The written word is an accompaniment to the erected stone, and well chosen typography enriches the architecture. It can work with the building, but it can also work against it. Whether unusual or discreet, hard or soft, the lettering should always be integral to the architecture, its ally rather than its enemy.'[Ref: 4] Minnaert building, Utrecht University, The Netherlands Architects make so little use of typographical elements on their buildings. The main reason will be that the building design doesn’t need it. Most buildings can make their function clear without the use of signage on the façade. As you will find on the buildings listed below, architects used the signage to show the name of the building to the world; there is no building to be found with its function printed on it. The function is supposed to be clear. Bauhaus, Dessau, Germany Signage System for IIT Guwahati 21
  • 30. M.Des’09 Department of DESIGN, IITGuwahati 5.4 TYPOGRAPHY Deepak Kumar Figure 5.4.2(a) The Anatomy of Type STUDY OF FONTS: Uppercase Letter In a wayfinding system, this relationship is reversed. A handful of Serif Counter Ascender large letters stand on a small and restricted surface. The individual forms of the letters are directly connected to that Cap height Typography x X height Baseline surface and its restrictive borders, which for the most part tend to be rectangular, sharply defined and simple. These characteristics Bowl Loop Descender respond more effectively to a font with similar formal qualities i.e. Lowercase Letter sans serif straight and solid. The stems and strokes of serif characters tend to be tapered, clashing against the stiff rectangles of regular signs. Figure 5.4.2(b) Text size 64 Ft. distance 32 Ft. 16 Ft. 8 Ft. 1/4 inch. 1/2 inch. 1 inch. 2 inch. text height Signage System for IIT Guwahati 22
  • 31. M.Des’09 Department of DESIGN, IITGuwahati 5.4 Text Type (10pt Standard) 12 Points = 1 Pica 6 Point 8 Point TYPOGRAPHY Horizontal Rules: .25pt, .5pt, 1pt, 2pt, 4pt, 6pt, 72pt 10 Point 12 Point Deepak Kumar 14 Point 18 Point 24 Point 30 Point 36 Point 42 Point Display Type 48 Point 54 Point 72 Points = 1 Inch 60 Point Figure 5.4.3 72 Point Signage System for IIT Guwahati 23
  • 32. M.Des’09 Department of DESIGN, IITGuwahati 5.5 ARROWS Deepak Kumar Figure 5.5.1(a) There are whole books on the subject of arrows, and of course the examples shown here aren't the only varieties. Just as with fonts, there is a wide choice available, but here we shall deal with just two types that are suitable for wayfinding systems. Arrow 1 Arrow 2 Figure 5.5.2 Arrow 1 is in FF DIN Light, while arrow 2 is in Thesis the Sans Extra Light Expert. The proportions of the two arrows are similar (Thesis grey, FF DIN black), although the barbs are more tapered in Thesis. Signage System for IIT Guwahati 24
  • 33. Deepak Kumar M.Des’09 Department of DESIGN, IITGuwahati Signage System for IIT Figure 5.5.2a Guwahati ARROWS 25 5.5
  • 34. M.Des’09 Department of DESIGN, IITGuwahati 5.6 COLOURS Deepak Kumar In wayfinding systems, contrast is important for ease of reading. If coloured lettering is used on a bright background, the contrast is weak. The optimal contrast is white against dark colours and black against bright colours. Against a coloured background white lettering always looks best, but only if there is sufficient contrast. Even with bright colours, or against dark shades of yellow, white is most effective. Black lettering tends to merge with the background and make the colour look dirty. Coloured lettering can be quite decorative, but it can make a very strong impact and needs to be used sparingly. Coloured letters can also convey a message - for instance, they may indicate that you are on a particular floor. In order to do this efficiently, they must be set in dull surroundings as otherwise the different elements may find themselves in competition with one another. Generally, coloured lettering is problematic and less expressive Figure 5.5.1 than white or black.[Ref: 4] Signage System for IIT Guwahati 26
  • 35. M.Des’09 Department of DESIGN, IITGuwahati 5.6 COLOUR CODING Deepak Kumar Moscow Metro Map Colour-coded directions make it easier for visitors to find their way, enabling them to identify quickly the nature of the information they are after. This may only speed the process up by a matter of seconds, but it reduces stress and contributes to the overall efficiency of system. If plans for a building are laid out on a grid showing partition walls, the tiniest detail can be given a set of coordinates. This clear system avoids confusion if changes are made, without the need for complicated codes. If you are numbering rooms in a corridor according to a code, it is best to group all even numbers on one side, and odd numbers on the other. They should also follow the same sequence, so that Low even numbers are opposite low odd numbers. This makes it easier Figure 5.6.1 to locate whichever room you are looking for.[Ref:4] Signage System for IIT Guwahati 27
  • 36. M.Des’09 Department of DESIGN, IITGuwahati 5.7 SEMIOTICS Deepak Kumar Semiotics, also called semiotic studies or semi- Iconogram: Illustrative representation, An Iconic sign which, as an ology, is the study of sign processes (semiosis), illustrative representation, emphasizes the points in common or signification and communication, signs and between the signifier and the signified. symbols, both individually and grouped into sign systems. It includes the study of how meaning Pictogram: Pictorial representation, ISOTYPE. An iconic sign is constructed and understood. which represents complex facts, not through words or sounds but through visual carriers of meaning. Semantics: Relation between signs and the things they refer to, their denotata. Cartogram: A topographical representation with complex Syntactics: Relation of signs to each functions (statistics etc.) and iconic facts, for example an atlas or other in formal structures. the ground plan of a house. Pragmatics: Relation of signs to their impacts on those who use them. Diagram: Functional representation. A visual sign which is partly (source: wikipedia .org) still an iconic representation, but is more a functional carrier that illustrates, for example, a sequence of facts or functions. Ideogram: Representation of a concept. Corresponds to the sign as a symbol which relates to the object or concept referred to, independently of any formal identification with it. Typogram: Typographical representation. A sign, also a composed sign, derived from a written repertoire such as the alphabet. [Ref 19] Signage System for IIT Guwahati 28
  • 37. M.Des’09 Department of DESIGN, IITGuwahati 5.7 SEMIOTICS Deepak Kumar Semantics Sigmatics Syntactics/Syntax Pragmatics intention sender/meaning relation between sign & signified visual formal modes (influencing the receiver) dependent on repertoire of icon form imperative sender and receiver image will, duty dependent on context other degree of iconicity dimension suggestive signs culture, surroundings, substantial resemblance to dot, line,flat surface, feelings knowledge, social environment original body, space degree of abstraction quality indicative substantial deviation from round, angular, regular, information, knowledge original irregular, free symbol quantity representative large, small index demarcation indicator, pointer, mainly empty, fully or partially characters; if pictorial, icon filled, open form, closed and symbol possible as form,clear contours, blurred index contours realization structured, sketchy,firm, fuzzy, fragmented, free brightness colour movement material Fig: 5.7.2 VISUAL SIGNS [Ref 19] Signage System for IIT Guwahati 29
  • 38. M.Des’09 Department of DESIGN, IITGuwahati 5.8 MAP Deepak Kumar A map is a visual representation of an area—a symbolic What is a map? depiction highlighting relationships between elements of that space such as objects, regions, and themes. Maps inhabit the realm of fact, although not exclusively. They are (source: wikipedia.org) figurative representations of dimensions, attributes and relations of things in the physical or logical world. Reproduced at a scale smaller than life-size (usually, but not exclusively -sometimes their scale is 1:1 or, when mapping the microcosm, larger). What can be mapped? Anything can be mapped, and most things are: places, busi- nesses, galaxies, histories, bodies, philosophies devices and databases. The subject-matter of a map is measured and named and ordered (captured!) by the mapmaker who, armed with carefully verified data and a language of pictorial description, puts everything in its proper place with its proper name as he or she sees it.[Ref:18] Figure 5.8.1 Signage System for IIT Guwahati 30
  • 39. M.Des’09 Department of DESIGN, IITGuwahati 5.8 MAP Deepak Kumar Why use maps? Maps give their readers the simple and magical ability to see beyond the horizon. The enlightening arid revelatory characteristic of a good map derives from its encompassing vision, contained within a single consistent pictorial model. The map provides a view that slides instantaneously between panorama and detail. A map embodies the work, knowledge and Intelligence of others. We obtain a vision of a place that we may never have seen, or divine a previously unseen pattern in things we thought we knew intimately. So, we consult a map as we would an adviser in order to locate, identify and decide onto be enlightened. As a result we suffer, sometimes. a grand illusion of Figure 5.8.2 omnipotence by believing that the map contains everything necessary for Understanding or controlling a domain. We forget that the mapmaker has an implicit or explicit agenda of his own, not necessarily aligned with ours. Maps are imperfect. They have missing layers arid gaps within the layers. Paradoxically, much information can be gathered front the gaps left in maps, not least about the mapmaker's intentions. This is, one of the beauties of maps.[Ref:18] Signage System for IIT Guwahati 31
  • 40. M.Des’09 Department of DESIGN, IITGuwahati 6.1 IIT GUWAHATI Campus Deepak Kumar Figure 6.1.1 Map of IITG from wikimapia BASIC CAMPUS LAYOUT BASIC TOPOGRAPHY Signage System for IIT Guwahati 32
  • 41. M.Des’09 Department of DESIGN, IITGuwahati 6.2 TOPOGRAPHY Deepak Kumar Topography (from greek τόπος topo-, "place", and γράφω graphia, "writing") is the study of Earth's surface shape and features or those of planets, moons, and asteroids. It is also the description of such surface shapes and features (especially their depiction in maps). The topography of an area can also mean the surface shape and features themselves. In a broader sense, topography is concerned with local detail in general, including not only relief but also vegetative and human- made features, and even local history and culture. (source: wikipedia.org) Figure 6.2.1 the topography of the campus hills (view blockers) lakes (appreciating ground) Signage System for IIT Guwahati 33
  • 42. M.Des’09 Department of DESIGN, IITGuwahati 6.3 CIRCULATION Deepak Kumar Due to topography of the campus one will have to go through ups and downs (slope). -the hills in the campus are considered as view blockers as they do not allow a person to see beyond them thus creating a bit of confusion or may be the only one road gives an extra B confidence of not being misled. A J G K -the lakes are called appreciating ground because there is no view obstruction and all the buildings around the lake could be seen clearly, thus giving a clue about where the building is but E H creating another question about what’s the name of the I building? F C Figure 6.2.1 the topography of the campus D hills (view blockers) lakes (appreciating ground) entrance(A, B, C, D) circulation Signage System for IIT Guwahati 34