Communication can be categorized into three basic types: (1) verbal communication, in which you listen to a person to understand their meaning; (2) written communication, in which you read their meaning; and (3) nonverbal communication, in which you observe a person and infer meaning.
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Communicationskillunit1 170517064117
1. Communication Skill
Importance of Communication
skills for teachers -
Communication in the classroom -
Teaching as Communication
M.Vijayalakshmi
Assistant Professor
3. Unit â 1 :
Principles of Communication
1.1 Communication - Definition and concept - Theories
of communication - communication cycle.
1.2 Barriers to communication - causes of barriers to
communication and ways of overcoming them.
1.3 A four-fold analysis of Communication skills - Skill of
Listening, Speaking, Reading and writing.
1.4 Values of Communication skills in the modern
context - Visual and Multimedia Communication.
1.5 Importance of Communication skills for teachers -
Communication in the classroom - Teaching as
communication.
4. Unit â 1 :
Principles of Communication
1.5 Importance of Communication
skills for teachers -
Communication in the classroom
- Teaching as Communication.
5. Importance of
Communication skills for teachers
⢠To determine their personal communication
style
⢠To work effectively with various
communication styles
⢠To meet situational demands with negotiation
skills
⢠Identify barriers to communication and
strategies to overcome them
6. ⢠To listen effectively to ensure that they have
received messages as intended
⢠To demonstrate active listening through
communication
⢠To develop strategies for building trust
⢠To emphasize the importance of caring and
empathy within the class and the school
⢠To examine their own group thinking and
improve their group behaviour at work
⢠Equip with fundamental communication
techniques
27. Gestures
⢠Also convey meanings
⢠Be mindful of cultural
differences
Waving Making a fist Thumbs up
Pointing Nodding Yawning
28. Body language (kinesics)
⢠A great deal of your (true) message
can be communicated by your body
use and posture
⢠To work effectively with others you
need to read body language and
ensure you are not conveying the
wrong signals
31. What causes distortion or the
barriers to Communications?
⢠Perceptions
⢠Language
⢠Semantics
⢠Personal
Interests
⢠Emotions
⢠Environment â noise
⢠Preconceived
notions/expectations
⢠Wordiness
⢠Attention span
⢠Physical hearing problem
⢠Speed of thought
32. Barriers to Verbal Communication
⢠Inaudibility of speech
⢠Abnormal speed of speech
⢠Unfamiliar pronunciation of the teacher
⢠Use of unfamiliar words and technical terms
without explanation
⢠Lack of understanding of the basic knowledge
of the students â known as referent
confusion
33. ⢠Day dreams on the part of the students on
account of their inattentiveness
⢠Unsystematic presentation of the subject-
matter
⢠Lack of scope of immediate feedback
⢠Lack of physical facilities in the classroom
⢠Socio-economic and cultural differences
among the students
34. Types of communication in terms of
communication situation or environment
⢠One to one communication
⢠Small group communication
⢠Large group or public
communication
⢠Organizational or institutional
communication
⢠Mass communication
35. Modes of Communication
⢠Speaking-Listening (Oral Communication)
⢠Visualizing-Observing (Visual
Communication)
⢠Speaking-Visualizing (Oral-visual
Communiation)
⢠Writing-Reading
40. Forms of Oral Communication
Speeches
Presentations
Discussions
Gossip
Public Speaking
Debates
41. Advantages of Oral Communication
⢠High level of understanding and
transparency as it is interpersonal
⢠No element of rigidity in oral
communication. There is flexibility for
allowing changes in the decisions
previously taken.
42. Advantages of Oral Communication
⢠The feedback is spontaneous.
⢠Thus, decisions can be made quickly without
any delay.
⢠Not only time saving, but it also saves upon
money and efforts.
⢠Best in case of problem resolution. The
conflicts, disputes and many
issues/differences can be put to an end by
talking them over.
43. Advantages of Oral Communication
⢠Essential for teamwork and group
energy.
⢠Promotes a receptive and encouraging
morale among organizational
employees.
⢠Oral Communication can be best used to
transfer private and confidential
information/matter.
44. Disadvantages of Oral Communication
⢠Relying only on oral communication
may not be sufficient as business
communication is formal and very
organized.
⢠Less authentic than written
communication as they are informal and
not as organized as written
communication.
45. Disadvantages of Oral Communication
⢠Oral communication is time-saving as
far as daily interactions are concerned,
but in case of meetings, long speeches
consume lot of time and are
unproductive at times.
⢠Oral communications are not easy to
maintain and thus they are unsteady.
46. Disadvantages of Oral Communication
⢠There may be misunderstandings as the
information is not complete and may lack
essentials.
⢠Requires attentiveness and great
receptivity on part of the
receivers/audience.
⢠Oral communication (such as speeches) is
not frequently used as legal records
except in investigation work.
47. ďśOral Communiation (Speaking and
listening channels)
i. Prose Communication
ii. Heuristic Communication
ďśWritten Communication (Writing and
reading channels)
i. Algorithms Device of Communication
ii. Decision Table Device of
Communication
49. Oral communication
1. Continuous Prose
ďź The structure of the prose - simple and
easy
ďź Complied concepts and facts â
presented in small and simple
sentences
ďź Students - Active voice only. No
compound sentences
ďź No negative sentences
50. Heuristics
Polio and Dunker
⢠Several expected outcome
⢠Several expected interaction
⢠Structure of content - not define
⢠Involves risk
51. Algorithms
Watson and Jones
⢠Develop chain learning
⢠Develop reasoning abilities
⢠Diagnose and rendition is provided
⢠Realize effectively teaching
objectives
52. Decision Table
Grad (1961)
⢠Possible only to commit minimum errors
⢠Defined by assistance â cause-effect
relationship is explained
⢠Used in CAI and teaching process. Improved
and changed
⢠Sources of errors - considered
53. Barriers in Classroom Communication
⢠Out of school interference in the form of
commercial and entertainment media
⢠Excessive verbalism
⢠Referent confusion
⢠Day dreaming
⢠Limited perception
⢠Physical discomfort
54. Achieving Effectiveness in
Classroom Communication
⢠Two-way communication
⢠Effective Feedback for Efficient Teaching
⢠Communication and Principle of Clarity
⢠Development of Motivation
⢠Use of Technology/Instructional
⢠Teaching Strategies and Skills
59. Teaching as a
Process of Communication
⢠Who â teacher, text-book, writer, T.V.,
presenter, radio broadcast etc.
⢠Says What â content of the lessons and text-
books etc
⢠By What means â face-to-face speech,
pictures, films, slides, radio, T.V. etc
⢠To Whom â learners
⢠With What effect â reaction and feedback
61. Process of Communication
⢠The source of communication or sender of
the message
⢠Contents of communication or message
⢠Media or channel of communication
⢠The Receiver of the communication
⢠Response material or Feed back
⢠Facilitators or Barriers of communication
- Internal barriers of Communication
- External barriers of Communication
62. Internal barriers of Communication
⢠Poor physical health or illness
⢠Poor previous knowledge and general
knowledge
⢠Poor mental health and improper
psychological make up
⢠Handicapped in understanding the symbolic
expression, verbalism and graphical
representation etc
63. External barriers of Communication
⢠Noise and other similar distracters
⢠Polluted environment
⢠Invisibility
⢠Environmental and physical discomfort
⢠Improper functioning of the communication
channels
⢠The non-cooperation or rivalries and
competitions among the participants
⢠Lack of proper motivation , incentives, zeal
and enthusiasm â sender and receiver