1. ARABINDA SINHA
Kailashahar, Tripura
Mobile: +91-7308404883, +91-9401779536; Email: arabinda.arvind@gmail.com
PROFILE SUMMARY
 Having Experience of 3+ Years in IT Support.
 B.Tech in Computer Science (2012) from North Eastern Hill University.
 Proficient in Networking, System Administration and Desktop Troubleshooting, OS installation.
OBJECTIVE
With 2+ yearsof experience seeking an opportunity to associate myself with professionally driven organization
in a techno functional role and put my capabilities and qualifications to be an asset to the organization and
enhance my skills.
PROFESSIONAL EXPERIENCE –3 Years +
1. Employer: - SSIL Infotech Pvt. Ltd.
Client: Tripura Sales Tax, Government of Tripura.
Software application Support Level-3 –April 2016 to Present.
Responsibilities Handled:
 Domain Registration and hosting in Work Network.
 Configuring and Maintaining Network Printer
 Maintaining the Servers, PC’s, Routers and Switches.
 Managing and troubleshooting all escalated calls from onsite Users through walk-in, phone, email or
remote access.
 Microsoft Outlook mail configuring.
 Installation and troubleshooting of Operating System, Software’s and Printers
 Basic Troubleshooting of Hardware issues
 Basic Troubleshooting of LAN related issues.
 Training of trainee under Tripura Sales Tax.
 Application mantainance.
2. Employer: - Neelkanth Digital Infonet Pvt. Ltd.
Client: Tripura Sales Tax, Government of Tripura.
Assistant Programmer –14th March 2016 to 31st March .
Responsibilities Handled:
 Domain Registration and hosting in Work Network.
 Configuring and Maintaining Network Printer
 Maintaining the Servers, PC’s, Routers and Switches.
 Managing and troubleshooting all escalated calls from onsite Users through walk-in, phone, email or
remote access.
 Microsoft Outlook mail configuring.
 Installation and troubleshooting of Operating System, Software’s and Printers
 Basic Troubleshooting of Hardware issues
 Basic Troubleshooting of LAN related issues.
 Training of trainee under Tripura Sales Tax.
 Application mantainance.

2. 3. Employer: NIIT Technologies.
Client: Border Security Force, Ministry of Home affairs.
Hardware and NetworkEngineer –May 2015 to June 2015
Responsibilities Handled:
 Domain Registrationand hosting in Work Network.
 Configuring and Maintaining Network Printer
 Maintaining the Servers, PC’s, Routers and Switches.
 Managing and troubleshooting all escalated calls from onsite Users through walk-in, phone, email or
remote access.
 Microsoft Outlook mail configuring.
 Installation and troubleshooting of Operating System, Software’s and Printers
 Basic Troubleshooting of Hardware issues
 Basic Troubleshooting of LAN related issues.
4. Employer: Payoda Technologies.
Client: Tripura Police Department, Govt. Of Tripura.
Technical Staff–April’2013– April’2015
Responsibilities Handled:
 Support in Project Commissioning and Project Go Live activities for client
 Maintaining the Servers, PC’s, Routers and Switches
 Designing, installation and configuration of LAN, WAN and wireless network with active components
such as routers, switches, modems
 Managing and troubleshooting all escalated calls from onsite Users through walk-in, phone, email or
remote access
 Trouble shooting Router Link related issues.
 Administrating LAN and WAN connectivity for Client Sites.
 Configuring and Maintaining Network Printer, Plotter
 Installation and troubleshooting of Operating System and hardware related issues.
 Domain Registration and hosting
 Installation and troubleshooting of Operating System, Software’s and Printers
TECHNICAL SKILLS
OPERATING SYSTEM:
 Good experience in handling & troubleshooting of O.S like WIN- XP, VISTA, 7, 8,Ubuntu.
 Good experience in managing, installation, configuration of all types of software applications.

3. NETWORKING:
 Professional hands on experience of LAN /WAN technology and implementation of the same.
 Good knowledge about working and role of all layers used in OSI reference model and TCP/IP model.
 Working knowledge of configuring CISCO products like Hubs , Switches , Routers, Access Point.
 Managing and Configuring network printer.
 Maintaining and working knowledge of windows server 2008.
SOFTWARES:
 Having good knowledge of MS Outlook.
 Having Knowledge of HTML , MySQL.
 VPN configuration.
 Configuration of LYNC
ACADEMIC CREDENTIALS
 B.Tech in Computer Science from North Eastern Hill University with 54.99(Approx 55%)
 12th from Kendriya Vidyalaya Kailashahar with 54.2%
 10th from Kendriya Vidyalaya Kailashahar with 74.6%
PERSONAL DOSSIER
Date of birth : 06th Dec 1989
Languages known : English, Hindi, Bengali, Assamese, Bishnupriya Manipuri.
Marital status : Single
Nationality : Indian
I hereby declare that the above mentioned facts and information are authentic and true to the best of my
knowledge. I will be held responsible for any discrepancy found in them.
Place: Kailashahar, Tripura ARABINDA SINHA