Supporting informal learning at the workplace with LivingDocuments and LearningToolbox

1. http://Learning-Layers.eu
Learning Layers
Scaling up Technologies for Informal Learning in SME Clusters
Learning Layers
Andreas. P. Schmidt (Karlsruhe University of Applied Sciences)
Christine Kunzmann (Pontydysgu Ltd.)

2. http://Learning-Layers.eu
Informal Learning at the
Workplace
• Informal learning is the most common form of learning
at the workplace, although not in the focus of HR
development
• It works well in smaller teams and companies, but has
its limits when it comes to scaling
• Informal learning takes place in personal learning
networks, which are currently mainly face-to-face
• Informal learning still makes little use of digital
resources

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Scaling Informal Learning
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Trials in two sectors
• Healthcare
primary care in UK
(Leeds/Bradford)
• Construction
training center and
SMEs in North Germany

5. http://Learning-Layers.eu
Learning Toolbox
Learning Toolbox allows for the definition,
use and reuse of flexible context related
and multi-paged sets of tiles that connect
dynamically into
- Tools
- Online services
- Content
- People
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Learning Toolbox in action
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Different tilesets can be made for different contexts and can be loaded into LTB manually or
with help of sensors or QR-codes. Tiles can also be used to dynamically inject company-specific
content like manuals etc.
STÜ
WA
STÜ
WA

7. http://Learning-Layers.eu
Knowledge Maturing
Maier & Schmidt 2014

8. http://Learning-Layers.eu
LivingDocuments
• Key idea
promote knowledge maturing
through enabling mixing of
and transition between different phases
• Indicators
– turn towards a user-driven approach
with personalized indicators
– concepts: reliability, controversiality, maturity

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LivingDocuments

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Informal Learning and Trust
• Trust is a major aspect to consider when
scaling learning
– towards informal situations:
from trusting training providers to trusting
(unknown) peers
– towards larger networks:
from trusting immediate contacts to extended
networks

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Trust
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Trust indicators
• Results about trust
– Trust aggregates from various trustworthiness cues
– Trust propagates across trust relationship types
– Trust is even more critical for digital artefacts
• Design implications: Indicators and
recommendations
– Trust used to personalize system behaviour
– Trust and maturity cues particularly useful for
collaborators outside the “inner circle”

13. http://Learning-Layers.eu
Conclusions
• Scaling informal learning needs to address
three major aspects
– How knowledge develops in networks
– How trust forms and influences activities
– How to cross and adapt to contexts
• Co-design processes involving users at all
stages are crucial

14. http://Learning-Layers.eu
Contact
Andreas P. Schmidt
Karlsruhe University of Applied Sciences
Institute for Learning & Innovation in Networks
Moltkestr. 30
76133 Karlsruhe
phone: +49 (0)721 925-2914
mail: andreas.p.schmidt@ilin.eu
http://andreas.schmidt.name
Christine Kunzmann
Pontydysgu Ltd.
mail: kontakt@christine-kunzmann.de
http://christine-kunzmann.de