Alex Cloutier

Montreal, Canada Area Canada

Manager, Sales Performance

Telecom / Mobile

Developed, implemented and supported a sales certification program for the eastern Canadian SMB sales team. The program consists of a series of training courses, coaching sessions, technical/skill-set evaluations that lasts 18 months. After an Account Manager has successfully gone through the program and has the sales results as well as client testimonies describing how sales and relational skill-sets were instrumental in convincing the client to do business with us, he or she from that point on earns the designation of "Trusted Advisor" within the Company. The program has been running for over 4 years and has had a significant measurable impact in improving sales productivity and dif...