http://www.answermti.com/business-answering-service/ | Learn how using a small business answering service can keep your customers and employees happy, as well as save you money and time. Contact 1-800-673-2000 to learn more about AnswerMTI.

1. Learn How Your Small Business
Can Benefit

2. • A live, fully-staffed phone answering
service that takes your company's calls
for you and directs them as you see fit.
• Agents are thoroughly trained to
represent your company and
understand what you do.
• Service is valuable for use in a variety of
small businesses, including those in real
estate, law, medicine, HVAC and more.

3. • Having an outside call answering service
means that your employees will be able
to work on other more mission-critical
tasks instead of fielding calls.
• 24/7 call answering means that more
work can be done even outside of
standard business hours; agents can
book appointments or input information
directly into your systems.
• Not having to hire additional
administrative staff to cover call volume
means that you'll be able to invest in
other areas where it's needed.

4. • In-house staff won't find
themselves distracted by having to
answer calls or having to deal with
rude/disgruntled callers (answering
service agents are specially trained
to deal with these situations calmly
and professionally).
• Phones that ring off the hook are a
thing of the past; off-site answering
services = quieter office space,
which will promote more peaceful
productivity.

5. • 24-hour daily service and dedicated
answering staff means no more missed
calls, allowing customers to get through to
someone quickly each time they dial.
• Live agents remove the frustration of
navigating complicated and annoying
automated phone systems with pre-
recorded prompts that don't always fit the
customer's needs.
• After-hours call answering means that
customers/clients who work late or are
otherwise unable to call during business
hours can still get through to make
appointments and get their issues handled.

6. • Agents are able to provide updated
information or mention any upcoming
promotions or business changes, keeping
customers informed and up to date.
• AnswerMTI's small business answering
service is based in the United States,
reducing the risk of misunderstandings
due to cultural differences or insufficient
language fluency.
• Bilingual service options are available to
help customers who can't speak English
or do not understand it well.

7. • Freeing up employees to do other
work means that you'll be paying
less for time spent on the phone
and more for actual progress on
true revenue generating activities.
• Not having to hire a dedicated
reception staff for phone calls
reduces overall employee costs.
• Being able to book appointments,
make sales, or do other tasks
outside of business hours means
more business and more profit.

8. • You won't need to pay for call
staff sick days, lunch breaks or
vacation.
• Answering calls around the clock
means more opportunities for
agents to bring in new sales leads
or sign up new customers
(ultimately leading to profit).
 AnswerMTI live answering
services are provided on an
affordable, month-to-month basis
with no contracts or hidden fees.

9. • AnswerMTI is a professional call answering
service company that provides live agent
services for a variety of purposes across a
broad range of industries. Our services have
been used as virtual reception desks,
consumer call centers, appointment setting
services, emergency dispatch services and
even whistle-blower hotlines.
• To learn more about how AnswerMTI small
business answering services can help build
your business, visit www.answermti.com
CALL US: 1-800-673-2000

10. Summary
Learn how using a small business answering service
can keep your customers and employees happy, as
well as save you money and time.