The document discusses characteristics of the "Net Generation" based on several sources. It describes norms and behaviors of this generation, born between 1977-1997, including their high expectations of freedom and customization. They are adept at online research and scrutiny of potential jobs/employers. Collaboration and speed are also important to them. The generation expects feedback and recognition, and values mentoring relationships. They are accustomed to having their opinions heard.

1. The NET Generation Anne Arendt

2. DOD Eight Norms of Net Gen 1. Freedom - The Net Generation, more than any other generation, expects to set and abide by its own priorities. Net-Geners place high priority on time with family and friends, so much so that they see their job fitting into their personal and social lives/lifestyles, instead of the opposite, more traditional behavior.3 Source: http://cio-nii.defense.gov/initiatives/netgenerationguide/norms.html

3. DOD Eight Norms of Net Gen 2. Customization - Living in a custom-created world is second nature to the Net Generation. They choose how they get their information or entertainment, when they get it, the color, configuration, and applications on the delivery device, and the picture on the credit card used to pay for it. In selecting a workplace, Net-Geners will look for choices in job benefits and will want to customize the jobs they select.4 Source: http://cio-nii.defense.gov/initiatives/netgenerationguide/norms.html

4. DOD Eight Norms of Net Gen 3. Scrutinizers - The Net Generation is highly adept at online comparative analysis. Net-Geners in the hunt for work will carefully consider which occupations best fit their professional goals and work style preferences; and they will thoroughly research jobs available and the associated employers’ culture, benefits and emphasis on career development.6 Once hired, Net-Geners will demand trusting and transparent relationships with their organization Source: http://cio-nii.defense.gov/initiatives/netgenerationguide/norms.html

5. DOD Eight Norms of Net Gen 4. Integrity - As part of the scrutiny Net-Geners apply to their job hunts, they will be keen to uncover the record and reputation of potential employers with respect to their commitment to integrity and ethical practices.10 They will not embrace a company/organization that has questionable ethics or that does not appear to translate words (policy) into action (practice), nor will they follow questionable leadership.11 Source: http://cio-nii.defense.gov/initiatives/netgenerationguide/norms.html

6. DOD Eight Norms of Net Gen 5. Collaboration - The Net Generation has grown up in an interactive world. They are used to pulsing their social networks for information and feedback and working collaboratively on tasks.12 Additionally, they want to provide their stamp on product and process development.13 Source: http://cio-nii.defense.gov/initiatives/netgenerationguide/norms.html

7. DOD Eight Norms of Net Gen 6. Entertainment - Enjoyment of the job and the workplace is also very important to Net-Geners. They want to learn new things and be a part of the action, and they expect to have fun while doing it.14 Equally important, they tend to work hard at tasks and then want to decompress. Source: http://cio-nii.defense.gov/initiatives/netgenerationguide/norms.html

8. DOD Eight Norms of Net Gen 7. Speed - Owing to their demand for speed of communication, Net-Geners tend not to use more traditional methods such as the telephone and email in their personal communications, preferring the speed of instant messenging.16 They will look for avenues to speed their productivity and response time wherever possible. This includes everything from feedback on performance to their rate of professional growth within an organization.17 Net-Geners will value those who provide the timely feedback they desire. http://cio-nii.defense.gov/initiatives/netgenerationguide/norms.html

9. DOD Eight Norms of Net Gen 8. Innovation - Members of the Net Generation are “digital natives.” Having grown up with technology in every aspect of their lives, IT capabilities are often second nature to them.18 And, with their desire to customize, they work hard to provide the solutions to adapt things to suit their own needs.19 Source: http://cio-nii.defense.gov/initiatives/netgenerationguide/norms.html

10. Timeline Wikipedia (online encyclopaedia) 2001; del.icio.us (social bookmarking) 2003; MySpace 2003 (social networking); Facebook (social networking) 2004; Flikr (social media) 2004; and YouTube (social media) 2005 (Higher Education Academy and the Joint Information Systems Committee).

11. Source: http://www.kff.org/entmedia/upload/8010.pdf

12. Source: http://www.kff.org/entmedia/upload/8010.pdf

13. Source: http://www.tomorrow.org/speakup/pdfs/SUNationalFindings2009.pdf

14. Source: http://www.tomorrow.org/speakup/pdfs/SUNationalFindings2009.pdf

15. Source: http://www.tomorrow.org/speakup/pdfs/SUNationalFindings2009.pdf

16. Source: http://www.tomorrow.org/speakup/pdfs/SUNationalFindings2009.pdf

17. Source: http://www.tomorrow.org/speakup/pdfs/SUNationalFindings2009.pdf

18. 8 to 18 Year Olds in the U.S. Today, 8-18 year-olds devote an average of 7 hours and 38 minutes (7:38) to using entertainment media across a typical day (more than 53 hours a week). And because they spend so much of that time ‘media multitasking’ they actually manage to pack a total of 10 hours and 45 minutes (10:45) worth of media content into those 7½ hours. Source: http://www.kff.org/entmedia/entmedia012010nr.cfm

19. Source: http://www.kff.org/entmedia/upload/8010.pdf

20. Source: http://www.kff.org/entmedia/upload/8010.pdf

21. Source: http://www.kff.org/entmedia/upload/8010.pdf

22. 8 to 18 Year Olds in the U.S. Top online activities include social networking (:22 a day), playing games (:17), and visiting video sites such as YouTube (:15). Three-quarters (74%) of all 7th-12th graders say they have a profile on a social networking site. Source: http://www.kff.org/entmedia/entmedia012010nr.cfm

23. Possible Roles Social-based learning – students want to leverage emerging communications and collaboration tools to create and personalize networks of experts to inform their education process. Un-tethered learning – students envision technology-enabled learning experiences that transcend the classroom walls and are not limited by resource constraints, traditional funding streams, geography, community assets or even teacher knowledge or skills. Digitally-rich learning – students see the use of relevancy-based digital tools, content and resources as a key to driving learning productivity, not just about engaging students in learning. Source: http://www.tomorrow.org/speakup/pdfs/SUNationalFindings2009.pdf

24. Types of Space Secret/private/personal space: eg Short Message Service (SMS); Instant Message (IM) group space: egBebo, Facebook publishing space: eg blogs, wikis, YouTube performance space: eg Second Life, World of Warcraft participation space: eg meetings, markets, events watching space: eg lectures (Locke 2007)

25. Generational The consequences of this generation’s experience have become increasingly apparent over time: a strong sense of a community linked in its own virtual spaces of blogs and social networking and gaming sites; a similarly strong sense of group identity; and a disposition to share and to participate.

26. Generational They also include: impatience – a preference for instant answers; a downgrading of text in favor of image; and a casual approach to evaluating information and attributing it, and also to copyright and legal constraints” (Higher Education Academy and the Joint Information Systems Committee, 2009).

27. Educating the Net Gen Ability to read visual images—they are intuitive visual communicators Visual-spatial skills—perhaps because of their expertise with games they can integrate the virtual and physical Inductive discovery—they learn better through discovery than by being told Attentional deployment—they are able to shift their attention rapidly from one task to another, and may choose not to pay attention to things that don’t interest them Fast response time—they are able to respond quickly and expect rapid responses in return Source: http://www.educause.edu/Resources/EducatingtheNetGeneration/

28. Source: http://www.educause.edu/Resources/EducatingtheNetGeneration/

29. Millenials (Net Gen) Gravitate toward group activity Identify with parents’ values and feel close to their parents Believe it’s cool to be smart Are fascinated by new technologies Are racially and ethnically diverse; one in five has at least one immigrant parent Are focused on grades and performance Are busy with extracurricular activitiesSource: http://www.educause.edu/Resources/EducatingtheNetGeneration/

30. Educating the Net Gen Digitally Literate Connected (networked media) Immediate (receipt and response) Multi-task Experiental (learn by doing) Social Source: http://www.educause.edu/Resources/EducatingtheNetGeneration/

31. Educating the Net Gen Prolific communicators, they gravitate toward activities that promote and reinforce social interaction—whether IMing old friends, teaming up in an Internet game, posting Web diaries (blogging), or forwarding joke e-mails. The Net Gen displays a striking openness to diversity, differences, and sharing; they are at ease meeting strangers on the Net Source: http://www.educause.edu/Resources/EducatingtheNetGeneration/

32. Educating the Net Gen Many of their exchanges on the Internet are emotionally open, sharing very personal information about themselves. The Net Gen has developed a mechanism of inclusiveness that does not necessarily involve personally knowing someone admitted to their group. Being a friend of a friend is acceptable. http://www.educause.edu/Resources/EducatingtheNetGeneration/

33. Educating the Net Gen Teams (prefer to learn and work in teams Structure - achievement oriented (“They want parameters, rules, priorities, and procedures) Engagement and Experience Visual and Kinesthetic (image rich) Community activities (believe they can make a difference) http://www.educause.edu/Resources/EducatingtheNetGeneration/

34. Educating the Net Gen They don’t think in terms of technology; they think in terms of the activity technology enables Net Gen views the Internet as an access tool—a medium for distribution of resources rather than a resource with limitations For example, instant messaging wasn’t considered a technology; IMing is treated as a verb—it is an action, not a technology Their communities and social networks are physical, virtual, and hybrid. http://www.educause.edu/Resources/EducatingtheNetGeneration/

35. DOD Characteristics of Net Gen The Net Generation can be generally characterized as the most demanding generation in history, demanding challenge, meaningful work with impact, committed co-workers, and the ability to reach personal and financial goals. Source: http://cio-nii.defense.gov/initiatives/netgenerationguide/norms.html

36. DOD Characteristics of Net Gen Many Net-Geners are products of hectic, dual-career families and grew up during a time of significant economic prosperity when Boomer parents were able to bankroll their technology-driven lifestyle. Additionally, this was a generation exposed to a concerted, nation-wide movement by parents, teachers and counselors in the 1980s to build their self-esteem.20 During this period, it became general practice for trophies and certificates to be awarded for every participatory endeavor, regardless of skill or contribution. The result is a generation with a strong sense of entitlement and self-confidence, as well as a need to be recognized.21 Source: http://cio-nii.defense.gov/initiatives/netgenerationguide/norms.html

37. DOD Characteristics of Net Gen Many Net-Geners are products of hectic, dual-career families and grew up during a time of significant economic prosperity when Boomer parents were able to bankroll their technology-driven lifestyle. Additionally, this was a generation exposed to a concerted, nation-wide movement by parents, teachers and counselors in the 1980s to build their self-esteem.20 During this period, it became general practice for trophies and certificates to be awarded for every participatory endeavor, regardless of skill or contribution. The result is a generation with a strong sense of entitlement and self-confidence, as well as a need to be recognized.21 Source: http://cio-nii.defense.gov/initiatives/netgenerationguide/norms.html

38. DOD Characteristics of Net Gen Fame and fortune are high on the list of Net-Geners’ personal goals. In a January 2007 report from the Pew Research Center, 81% of 18 to 25 year olds polled said that getting rich is their generation’s most, or second most, important life goal; 51% said the same about becoming famous.24 Money, in fact, is by far their biggest problem, with 30% citing financial concerns as their top worry.25 http://cio-nii.defense.gov/initiatives/netgenerationguide/norms.html

39. DOD Characteristics of Net Gen Net-Geners will expect more feedback, more often, both to recognize their accomplishments and to help them move to the next stage in their work project. While they will want flexibility in how they do their work, they also need structured accountability and deadlines. http://cio-nii.defense.gov/initiatives/netgenerationguide/norms.html

40. DOD Characteristics of Net Gen In their quest to succeed, Net-Geners will be looking for genuine mentoring. This is a generation that when asked to write about someone they respect, often selects their own parents. They respect the knowledge that others have to share, and while they may overplay their own assets, they do not underplay the skill sets that older generations have. The challenge for coaching this generation will be to know when they need supervision and when they need growing room and to make time to help them improve. Source: http://cio-nii.defense.gov/initiatives/netgenerationguide/norms.html

41. DOD Characteristics of Net Gen Net-Geners are also used to being heard. They will want to share their ideas with senior leaders and decision-makers. Organizations would do well to determine how to balance protocol and openness to ensure they do not stifle the creativity and energy that the Net Generation will bring to the workplace. Source: http://cio-nii.defense.gov/initiatives/netgenerationguide/norms.html

42. DOD Characteristics of Net Gen They don’t want to be labeled. They want continuous feedback and recognition. They value genuine mentoring. They want autonomy, responsibility, and challenges. They need structured accountability. They’re not interested in “paying their dues.” They’re used to having their opinions heard. They’re used to group/team problem solving. They expect high tech/constant stimulation. They’re used to living in a 24/7 environment. Source: http://cio-nii.defense.gov/initiatives/netgenerationguide/norms.html

43. Some Literature Kaiser Family: Generation M2: Media in the Lives of 8- to 18-Year-Oldshttp://www.kff.org/entmedia/mh012010pkg.cfm Pew Research: Millennials a portrait of generation next http://pewresearch.org/millennials/ Digital Youth Research: Living and learning with new mediahttp://digitalyouth.ischool.berkeley.edu/report Nielsen: How Teens Use Media http://blog.nielsen.com/nielsenwire/reports/nielsen_howteensusemedia_june09.pdf Educating the Net Generationhttp://www.educause.edu/Resources/EducatingtheNetGeneration Department of Defense Net Generation Reporthttp://cio-nii.defense.gov/initiatives/netgenerationguide/